The Reserve at Towne Lake
Assisted Living · Georgia, GA

The Reserve at Towne Lake

Assisted Living · Georgia, GA

Overview of The Reserve at Towne Lake

Reserve at Towne Lake is located in Woodstock, GA, and provides a supportive home for individuals with memory disorders. The community focuses on creating a warm, family-oriented environment and offers personalized care. Residents can enjoy various activities and services designed to enhance their quality of life.
(770) 928-2440
Bed community size
50-bed community Rank #494 / 669Bed count — State benchmarkedThis home is ranked 494th out of 669 homes in Georgia. Shows this facility's certified or reported bed count compared to other Georgia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
11 years in operation Rank #186 / 670Years in operation — State benchmarkedThis home is ranked 186th out of 670 homes in Georgia. Shows how long this facility has been in operation compared to other Georgia SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 7 / 100 Rank #765 / 873Walk Score — State benchmarkedThis home is ranked 765th out of 873 homes in Georgia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Community
StatusLicensed
IssuanceJune 24, 2014
CountyCherokee
License NumberALC000148

Ownership & Operating Entity

The Reserve at Towne Lake is administrated by Jennifer Fredericks.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Licensed Nurses/CNAs

Contact Information

Amenities & Lifestyle

Three Meals Daily
Housekeeping
Laundry Services
On-Site Stylist/Barber Services
Personal Assistance
Visiting Clinical Services
ActivitiesMonthly activities include crafts, movies, puzzles, games, and seasonal events.
Specific ProgramsCustom programs for memory care, on-site health services, fitness activities, musical performances, arts and crafts, games, church services, and family events.

Dining & Nutrition

Food DescriptionThree delicious meals served daily.

Contact The Reserve at Towne Lake

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2017 · 9 years of data 9 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average
Overall vs. GA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Georgia average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
Latest Inspection November 12, 2019 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 921 This facility has 57% fewer total deficiencies than a typical Georgia assisted living residence (9 vs. GA avg 21).↓ 57% better
Deficiencies per year Info Average deficiencies per year since 2017. 12.3 This facility has 57% fewer deficiencies per year than a typical Georgia assisted living residence (1 vs. GA avg 2.3).↓ 57% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 12, 2019, identified deficiencies related to resident care, including failure to protect residents from aggressive behavior, notify families of condition changes, investigate incidents, and report serious injuries and abuse. Earlier inspections showed additional issues such as insufficient staffing in the memory care unit, incomplete care plan reviews, medication administration errors, and a lack of required background checks for the Executive Director. Complaint investigations from 2019 were substantiated, confirming problems with resident safety and care practices. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history shows a pattern of recurring care and administrative deficiencies without clear improvement over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Places of interest near The Reserve at Towne Lake

Address 3.9 miles from city center Info Estimated distance in miles from Woodstock's city center to The Reserve at Towne Lake's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Georgia

The Reserve at Towne Lake is located in WOODSTOCK, Georgia.
Here are the financial assistance programs available to residents in Georgia.

Get Financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

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Frequently Asked Questions about The Reserve at Towne Lake

Is The Reserve at Towne Lake in a walkable area?

The Reserve at Towne Lake has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the best email address for The Reserve at Towne Lake?

The team at The Reserve at Towne Lake can be reached at [email protected].

Who is the administrator of The Reserve at Towne Lake?

Jennifer Fredericks is the administrator of The Reserve at Towne Lake.

How many beds does The Reserve at Towne Lake have?

The Reserve at Towne Lake has 50 beds.

Are there photos of The Reserve at Towne Lake?

Yes — there are 58 photos of The Reserve at Towne Lake in the photo gallery on this page.

What is the address of The Reserve at Towne Lake?

The Reserve at Towne Lake is located at 1962 EAGLE DRIVE.

What is the phone number of The Reserve at Towne Lake?

(770) 928-2440 will put you in contact with the team at The Reserve at Towne Lake.

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