
The Reserve at Towne Lake
Assisted Living · Georgia, GA
The Reserve at Towne Lake
Assisted Living · Georgia, GA
Reserve at Towne Lake is located in Woodstock, GA, and provides a supportive home for individuals with memory disorders. The community focuses on creating a warm, family-oriented environment and offers personalized care. Residents can enjoy various activities and services designed to enhance their quality of life.
50-bed community Rank #494 / 669Bed count — State benchmarkedThis home is ranked 494th out of 669 homes in Georgia. Shows this facility's certified or reported bed count compared to other Georgia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
11 years in operation Rank #186 / 670Years in operation — State benchmarkedThis home is ranked 186th out of 670 homes in Georgia. Shows how long this facility has been in operation compared to other Georgia SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 7 / 100 Rank #765 / 873Walk Score — State benchmarkedThis home is ranked 765th out of 873 homes in Georgia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Community
StatusLicensed
IssuanceJune 24, 2014
CountyCherokee
License NumberALC000148
The Reserve at Towne Lake is administrated by Jennifer Fredericks.
Rehabilitation Services
Licensed Nurses/CNAs
Email
[email protected]
Three Meals Daily
Housekeeping
Laundry Services
On-Site Stylist/Barber Services
Personal Assistance
Visiting Clinical Services
ActivitiesMonthly activities include crafts, movies, puzzles, games, and seasonal events.
Specific ProgramsCustom programs for memory care, on-site health services, fitness activities, musical performances, arts and crafts, games, church services, and family events.
Food DescriptionThree delicious meals served daily.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2017 · 9 years of data
9 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
Latest Inspection
November 12, 2019
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
| 9 | 21 | This facility has 57% fewer total deficiencies than a typical Georgia assisted living residence (9 vs. GA avg 21).↓ 57% better |
|
Deficiencies per year
| 1 | 2.3 | This facility has 57% fewer deficiencies per year than a typical Georgia assisted living residence (1 vs. GA avg 2.3).↓ 57% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 12, 2019, identified deficiencies related to resident care, including failure to protect residents from aggressive behavior, notify families of condition changes, investigate incidents, and report serious injuries and abuse. Earlier inspections showed additional issues such as insufficient staffing in the memory care unit, incomplete care plan reviews, medication administration errors, and a lack of required background checks for the Executive Director. Complaint investigations from 2019 were substantiated, confirming problems with resident safety and care practices. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history shows a pattern of recurring care and administrative deficiencies without clear improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near The Reserve at Towne Lake
3.9 miles from city center
Estimated distance in miles from Woodstock's city center to The Reserve at Towne Lake's address, calculated via Google Maps.
Calculate Travel Distance to The Reserve at Towne Lake
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Financial Assistance for
Assisted Living in Georgia
The Reserve at Towne Lake is located in WOODSTOCK, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Compare Assisted Living around Georgia
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Filter by care type
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| The Reserve at Towne Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Woodstock | 50 | No | 7 | - | 11 | - | Jennifer Fredericks | 3 | 9 | 3.0 |
Frequently Asked Questions about The Reserve at Towne Lake
Is The Reserve at Towne Lake in a walkable area?
The Reserve at Towne Lake has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the best email address for The Reserve at Towne Lake?
The team at The Reserve at Towne Lake can be reached at [email protected].
Who is the administrator of The Reserve at Towne Lake?
Jennifer Fredericks is the administrator of The Reserve at Towne Lake.
How many beds does The Reserve at Towne Lake have?
The Reserve at Towne Lake has 50 beds.
Are there photos of The Reserve at Towne Lake?
Yes — there are 58 photos of The Reserve at Towne Lake in the photo gallery on this page.
What is the address of The Reserve at Towne Lake?
The Reserve at Towne Lake is located at 1962 EAGLE DRIVE.
What is the phone number of The Reserve at Towne Lake?
(770) 928-2440 will put you in contact with the team at The Reserve at Towne Lake.
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