Retirement Ranch

Nursing Home, Hospice Care, Memory Care & Respite Care · Clovis, NM

CMS overall rating

2221 Dillon St, Clovis, NM 88101 View map

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Retirement Ranch accepts Medicaid, Medicare, and private pay.

Calculator: See prices in your area

Retirement Ranch accepts Medicaid, Medicare, and private pay.

Overview of Retirement Ranch

Retirement Ranch, located in Clovis, NM, is a skilled nursing facility offering rehabilitation services, long-term skilled nursing care, respite care, hospice care, and memory care services. As part of their long-term care, their residents are provided personalized care which includes 24/7 skilled nursing, assistance with daily living activities, and other services to help meet both medical and non-medical needs.
This senior living facility aims to ensure that the residents rebuild their overall health as well as regain their highest level of independence as possible. The well experienced staff makes sure this is achieved by also providing companionship and conversation, health monitoring, memory support, medication management, healthy meal provisions, and social and recreational activities that promote overall health and well being.

Facility Direct Line (575) 762-4495 info.rranch@carriagehealthcare.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

7h 4m per day

vs avg

2 of 6 metrics below state avg

Standout metric Nurse Aide is +71% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	47m per day	▲ 26% State avg: 37m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	15m per day	▼ 66% State avg: 43m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 50m per day	▲ 71% State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 20m per day	▲ 39% State avg: 3h 7m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 90% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	30m per day	▲ 8% State avg: 28m per day · National avg: 28m per day

Capacity and availability

125 days

104-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 14 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

80%

Similar to the New Mexico average: 78.9%

Occupied beds

83 / 104

Average occupied beds in New Mexico homes 82 beds

Facility TypeNursing Home

StatusActive

ExpirationJune 30, 2026 Expires in 1 day

CMS Certification Number325078

AccreditationsCMS 5-Star Rated

Retirement Ranch is legally operated by Retirement Ranches, Inc., and administered by Doyle Harris.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Doyle Harris, Administrator

Accept Medicaid

Accept Medicare

Rehabilitation Services

Respite Care

Short-Term Rehab

Doctor on Staff

24-Hour Staffing

Fax(575) 762-8051

Beautiful Common Spaces

Delicious Meals

Therapy Gym

Beautiful Courtyard

Outdoor Fitness Pavilion

Operating Hours24/7

Since 2023 · 3 years of data 14 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New Mexico state average

Overall vs. NM average

Latest Inspection November 17, 2025 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NM Average	vs. NM Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	14	30	This facility has 53% fewer total deficiencies than a typical New Mexico assisted living residence (14 vs. NM avg 30).↓ 53% better
Deficiencies per year Average deficiencies per year since 2023.	4.7	10	This facility has 53% fewer deficiencies per year than a typical New Mexico assisted living residence (4.7 vs. NM avg 10).↓ 53% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 28, 2024 complaint investigation found immediate jeopardy from unsafe resident transfers causing fractures and substantiated medication management failures.
November 17, 2025 routine inspection identified eight deficiencies including lack of psychotropic medication consent, privacy breaches, incomplete care plans, and improper food storage.
June 12 and August 1, 2025 inspections noted medication carts left unlocked but no harm-level citations or complaints were reported.

Show Inspection Reports

Inspections since 2022

Total health inspections 5

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

2.8

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 14 citations resulted from standard inspections; and 3 of 14 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

1 critical citation State average: N/A

0 serious citations State average: N/A

12 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 4 years)

Pharmacy moderate citation Jun 12, 2025

Corrected

Nutrition moderate citation Aug 01, 2024

Corrected

Pharmacy moderate citation Aug 01, 2024

Corrected

Quality of Care critical citation Feb 28, 2024

Corrected

Total staff 138

Employees 125

Contractors 13

Staff to resident ratio 1.64 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 58

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 41,174

Nursing staff breakdown

9.9 hours

8.7 hours

7.4 hours

Contractor staffing

1,769 contractor hours this quarter

Speech Language Pathologist: 3 Qualified Social Worker: 2 Physical Therapy Aide: 2 Respiratory Therapy Technician: 1 Occupational Therapy Aide: 1 Mental Health Service Worker: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	66	0	66	22,817	92	100%	7.4
Registered Nurse	16	0	16	4,445	92	100%	9.9
Nurse Aide in Training	15	0	15	2,975	91	99%	7.9
Medication Aide/Technician	5	0	5	2,664	92	100%	10.6
Other Dietary Services Staff	6	0	6	1,649	91	99%	7.2
Licensed Practical Nurse	7	0	7	1,425	90	98%	8.7
Dental Services Staff	3	0	3	1,331	65	71%	7.7
Clinical Nurse Specialist	3	0	3	921	66	72%	7.4
Speech Language Pathologist	0	3	3	877	71	77%	8
Physical Therapy Aide	0	2	2	502	67	73%	7.5
Nurse Practitioner	2	0	2	416	54	59%	7.7
Administrator	1	0	1	388	49	53%	7.9
RN Director of Nursing	1	0	1	374	47	51%	8
Qualified Social Worker	0	2	2	129	47	51%	2.7
Occupational Therapy Aide	0	1	1	90	21	23%	4.3
Respiratory Therapy Technician	0	1	1	64	50	54%	1.3
Occupational Therapy Assistant	0	1	1	48	6	7%	8
Physical Therapy Assistant	0	1	1	44	22	24%	2
Mental Health Service Worker	0	1	1	15	6	7%	2.5
Medical Director	0	1	1	2	1	1%	1.5

66 Certified Nursing Assistant

% of Days 100%

16 Registered Nurse

% of Days 100%

15 Nurse Aide in Training

% of Days 99%

5 Medication Aide/Technician

% of Days 100%

6 Other Dietary Services Staff

% of Days 99%

7 Licensed Practical Nurse

% of Days 98%

3 Dental Services Staff

% of Days 71%

3 Clinical Nurse Specialist

% of Days 72%

3 Speech Language Pathologist

% of Days 77%

2 Physical Therapy Aide

% of Days 73%

2 Nurse Practitioner

% of Days 59%

1 Administrator

% of Days 53%

1 RN Director of Nursing

% of Days 51%

2 Qualified Social Worker

% of Days 51%

1 Occupational Therapy Aide

% of Days 23%

1 Respiratory Therapy Technician

% of Days 54%

1 Occupational Therapy Assistant

% of Days 7%

1 Physical Therapy Assistant

% of Days 24%

1 Mental Health Service Worker

% of Days 7%

1 Medical Director

% of Days 1%

View All Staffing Data

Total fines amount $69K

19% lower than State average

State average: $86K

Number of fines 12

358% more fines than State average

State average: 2.6

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $69K

State average $86K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

12 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Feb 28, 2024

$14K

Civil Money Penalty Jan 8, 2024

$5K

Civil Money Penalty Jan 2, 2024

$5K

Civil Money Penalty Dec 11, 2023

$14K

Last updated: Jan 2026

High-risk clinical events score 11.8

23% worse than State average

State average: 9.6

Functional decline score 19.1

In line with State average

State average: 18.3

Long-stay resident measures

Above average State avg: 3.8

Need for Help with Daily Activities Increased 19.8%

27% worse than State average

State average: 15.6%

Walking Ability Worsened 17.4%

5% better than State average

State average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence 20.3%

In line with State average

State average: 21.0%

Falls with Major Injury 6.6%

96% worse than State average

State average: 3.3%

High Risk Residents with Pressure Ulcers 5.2%

11% better than State average

State average: 5.8%

Urinary Tract Infection 1.1%

16% worse than State average

State average: 1.0%

Lost Too Much Weight 10.3%

76% worse than State average

State average: 5.8%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.7%

Antipsychotic Use 3.9%

70% better than State average

State average: 12.7%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 97.2%

Influenza Vaccine 100.0%

In line with State average

State average: 98.7%

Hospitalizations per 1,000 days 1.40

13% better than State average

State average: 1.61

ED visits per 1,000 days 2.22

16% better than State average

State average: 2.64

Short-stay resident measures

Above average State avg: 3.3

Pneumococcal Vaccine 92.8%

8% better than State average

State average: 86.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.3%

Influenza Vaccine 88.4%

In line with State average

State average: 86.4%

Re-hospitalized after SNF stay 20.0%

6% better than State average

State average: 21.3%

Emergency department visits 20.5%

29% worse than State average

State average: 15.9%

Falls with major injury 0.9%

14% worse than State average

State average: 0.8%

Ability to care for self at discharge 68.3%

27% better than State average

State average: 53.7%

Successful return to home or community 62.1%

23% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

21% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 84

Medicare

6% of residents

Medicaid

72.6% of residents

Private pay or other

21.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Retirement Ranch from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 76.2% ↓ 3.9pp vs 2023

Net Patient Income -$2.4M ↓ ~$947.3K vs 2023

Payroll Costs $7.4M ↑ ~$975.8K vs 2023

Operating Margin -27.6% ↓ 10.6pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	92.0%	89.3%	90.5%	92.9%	92.4%	93.3%	91.0%	94.2%	86.5%	69.2%	73.7%	80.1%	76.2%
Beds	104	104	104	104	104	104	104	104	104	104	104	104	104
Net Income	-$132,282	$59,075	$270,030	$781,123	$452,689	$165,214	-$67,330	$590,287	$437,634	$1,114,887	$467,871	$570,649	$1,698,142
Gross Revenue	$7,248,738	$7,549,940	$7,954,239	$8,066,271	$8,049,320	$8,296,061	$8,120,197	$9,214,132	$9,303,014	$7,300,980	$7,792,279	$8,757,902	$8,913,724
Operating Expenses	$6,635,103	$7,437,069	$7,197,666	$7,207,105	$7,446,973	$7,879,134	$7,954,363	$8,406,378	$9,612,104	$9,140,178	$9,228,124	$10,086,847	$11,170,681
Net Patient Income	-$211,886	-$467,662	$165,691	$668,481	$272,754	$37,770	-$194,522	$417,543	-$1,048,646	-$1,908,127	-$1,538,443	-$1,469,718	-$2,416,977
Net Patient Revenue	$6,423,217	$6,969,407	$7,363,357	$7,875,586	$7,719,727	$7,916,904	$7,759,841	$8,823,921	$8,563,458	$7,232,051	$7,689,681	$8,617,129	$8,753,704
Payroll Costs	$3,697,523	$3,832,595	$4,181,170	$4,802,293	$4,834,243	$4,854,337	$4,917,646	$5,233,209	$5,875,651	$5,640,920	$5,793,752	$6,462,768	$7,438,591
Operating Margin %	-3.3%	-6.7%	2.3%	8.5%	3.5%	0.5%	-2.5%	4.7%	-12.3%	-26.4%	-20.0%	-17.1%	-27.6%
Medicare %	15.5%	17.5%	19.4%	17.3%	15.3%	13.6%	11.9%	11.2%	11.3%	5.7%	6.4%	5.2%	4.7%
Medicaid %	67.9%	68.0%	68.0%	70.9%	70.1%	69.8%	68.4%	71.5%	72.2%	78.7%	78.1%	76.2%	82.9%
Private %	16.6%	14.4%	12.5%	11.8%	14.6%	16.7%	19.6%	17.3%	16.5%	15.6%	15.5%	18.7%	12.4%
Net Patient Revenue/Day	$183	$206	$214	$223	$219	$224	$225	$247	$260	$275	$275	$283	$302
Cost/Day	$189	$220	$210	$204	$212	$223	$230	$235	$292	$348	$330	$332	$385
Avg Length of Stay	105.2 days	101.7 days	104.7 days	118.8 days	145.3 days	155.3 days	151.5 days	157.5 days	166.3 days	133.3 days	138.4 days	135.1 days	125.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 04/2024.

Net patient revenue

$8.8M

Net patient income

-$2.4M

Nonprofit Nonprofit Corporation

Net patient revenue

$8.8M

Net patient income

-$2.4M

Other income

$4.1M

Payroll costs

$7.4M 85% of net patient revenue

Other operating costs

$3.7M

Total costs

$11.2M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (43% of admissions), and a typical Medicare stay runs around 15 days.

Coverage residents most often arrive under.

Medicare 43%

Private pay 21%

Medicaid 36%

Coverage residents most often leave under.

Medicare 42%

Private pay 17%

Medicaid 41%

Managed by Doyle Harris

Administrator

Doyle Harris is the Administrator at Retirement Ranch. He holds a Bachelor of Science degree in Nursing from Eastern New Mexico University and began his career at Retirement Ranch as Director of Nursing in 1998. Doyle became Administrator in 2007 and is actively involved in the community, including membership in the Clovis Rotary Club and serving on the Board of Directors for the New Mexico Health Care Association.

Living Spaces & Floor Plans for Retirement Ranch

Semi-private

2.1 miles from city center Estimated distance in miles from Clovis's city center to Retirement Ranch's address, calculated via Google Maps. — 0.07 miles to nearest hospital (Plains Regional Healthplex)

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The information below is reported by the New Mexico Department of Health, Division of Health Improvement.


Retirement Ranch	NH HC MC RC	Clovis	-	104	A+	14	-
Albuquerque Heights Healthcare and Rehabilitation Center	NH HC MC PC RC	Albuquerque (Hodgin)	-	134	A+	73	-
Princeton Place	NH HC MC NC	Albuquerque (La Mesa)	-	369	A+	48	-
BeeHive Homes of Clovis	NH AL MC RC	Clovis	-	14	-	11	Private / Shared Rooms
Cedar Ridge Inn	NH	Farmington	-	101	A+	71	-

Nursing Home Explorer

Who is the owner of Retirement Ranch?

Retirement Ranch is legally operated by Retirement Ranches, Inc., and administered by Doyle Harris.

Is Retirement Ranch in a walkable area?

Retirement Ranch has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Retirement Ranch's license expire?

According to NM state health department records, Retirement Ranch's license expires on June 30, 2026.

What is the occupancy rate at Retirement Ranch?

Retirement Ranch's occupancy is 80%.

Does Retirement Ranch operate as a for-profit or non-profit?

Retirement Ranch is registered as a non-profit in NM.

Who is the administrator of Retirement Ranch?

Doyle Harris is the administrator of Retirement Ranch.

How many beds does Retirement Ranch have?

Retirement Ranch has 104 beds.

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Retirement Ranch

Overview of Retirement Ranch

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Retirement Ranch

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

66 Certified Nursing Assistant

16 Registered Nurse

15 Nurse Aide in Training

5 Medication Aide/Technician

6 Other Dietary Services Staff

7 Licensed Practical Nurse

3 Dental Services Staff

3 Clinical Nurse Specialist

3 Speech Language Pathologist

2 Physical Therapy Aide

2 Nurse Practitioner

1 Administrator

1 RN Director of Nursing

2 Qualified Social Worker

1 Occupational Therapy Aide

1 Respiratory Therapy Technician

1 Occupational Therapy Assistant

1 Physical Therapy Assistant

1 Mental Health Service Worker

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Managed by Doyle Harris

Living Spaces & Floor Plans for Retirement Ranch

Semi-private

Places of interest near Retirement Ranch