Total health inspections
4
Wisconsin average 6
Last Health inspection on Jan 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Riverside
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Riverside
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Riverside is a park in La Crosse, Wisconsin, founded in 1900. It serves as a community hub for events, attracting thousands of visitors each week. The park features a historic band shell and has undergone significant improvements funded by community donations.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 36th out of 181 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 36th out of 181 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 2m per day
vs Wisconsin avg
+19%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
123
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.6%
Avg. Length of Stay
204 days
Occupancy rate
77.6%
Avg. Length of Stay
204 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
65% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
6 - 7 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$14.6M
Surplus of revenue
$1.0M
Voluntary non-profit community
Operated by a church.
Home revenue
$14.6M
Surplus of revenue
$1.0M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.6M
123-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeSkilled Care
CountyLa Crosse
CMS Certification Number525455
Certification TypeTitle 18 SNF Title 19 NF
Riverside is administrated by Patrick Senzig.
Owner NameBETHANY LUTHERAN HOMES INC
Profit StatusNONPROFIT
Fax(608) 406-3914
Health Inspection History
Inspections
Total health citations
9
Wisconsin average 27.3
Citations per inspection
2.25
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 9 citations resulted from standard inspections; and 1 of 9 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
1 critical citation
0 serious citations
8 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 22, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 22, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 29, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 29, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 29, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 29, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 29, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 29, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
| Riverside |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | La Crosse | - | 123 | - | - | - |
| A Colfax Senior Living LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Colfax | - | 58 | - | - | - |
| Achievements |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Union Grove | - | 50 | - | - | - |
| Alden Estates of Jefferson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jefferson | - | 120 | - | - | - |
| Alden Meadow Park Health Care Center, Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clinton | - | 94 | - | - | - |
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Places of interest near Riverside
4.9 miles from city center
Estimated distance in miles from LA CROSSE's city center to Riverside's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
189
Employees
141
Contractors
48
Staff to resident ratio
1.97:1
18% worse than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
66
Average shift
7.8 hours
7% better than Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
46,901
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
108
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
24.2%
11,352 contractor hours this quarter
Certified Nursing Assistant: 19
Licensed Practical Nurse: 8
Speech Language Pathologist: 5
Physical Therapy Aide: 4
Registered Nurse: 4
Respiratory Therapy Technician: 2
Nurse Practitioner: 1
Qualified Social Worker: 1
Physical Therapy Assistant: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 89 | 19 | 108 | 24,478 | 91 | 100% | 7.7 |
| Registered Nurse | 15 | 4 | 19 | 6,486 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 9 | 8 | 17 | 5,776 | 91 | 100% | 9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,296 | 73 | 80% | 8.1 |
| Medication Aide/Technician | 9 | 0 | 9 | 1,247 | 72 | 79% | 8.6 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,159 | 66 | 73% | 7.7 |
| Other Social Services Staff | 3 | 0 | 3 | 1,075 | 68 | 75% | 7.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 996 | 72 | 79% | 6.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 927 | 68 | 75% | 6.6 |
| Nurse Practitioner | 2 | 1 | 3 | 505 | 61 | 67% | 8.3 |
| Dietitian | 2 | 0 | 2 | 491 | 65 | 71% | 6.6 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 329 | 62 | 68% | 5.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 256 | 41 | 45% | 6.2 |
| Qualified Social Worker | 0 | 1 | 1 | 157 | 62 | 68% | 2.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 133 | 29 | 32% | 4.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 79 | 12 | 13% | 6.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 49 | 6 | 7% | 8.2 |
| Medical Director | 0 | 1 | 1 | 6 | 5 | 5% | 1.2 |
108 Certified Nursing Assistant
% of Days
100%
19 Registered Nurse
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
80%
9 Medication Aide/Technician
% of Days
79%
3 Mental Health Service Worker
% of Days
73%
3 Other Social Services Staff
% of Days
75%
5 Speech Language Pathologist
% of Days
79%
4 Physical Therapy Aide
% of Days
75%
3 Nurse Practitioner
% of Days
67%
2 Dietitian
% of Days
71%
1 Administrator
% of Days
63%
2 Respiratory Therapy Technician
% of Days
68%
1 Physical Therapy Assistant
% of Days
45%
1 Qualified Social Worker
% of Days
68%
2 Nurse Aide in Training
% of Days
32%
1 Occupational Therapy Aide
% of Days
13%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
96
Medicare
19
19.8% of residents
Medicaid
41
42.7% of residents
Private pay or other
36
37.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
44% worse than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.0
26% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
76% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.2%
Percent of long-stay residents whose ability to move independently worsened
24.2%
6% worse than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
10% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
97% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.8%
Percent of long-stay high risk residents with pressure ulcers
7.8%
43% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.4%
Percent of long-stay residents with a urinary tract infection
4.4%
39% worse than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.8%
Percent of long-stay residents who lose too much weight
5.8%
19% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.2%
Percent of long-stay residents who have depressive symptoms
3.2%
36% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
28.8%
Percent of long-stay residents who received an antipsychotic medication
28.8%
79% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
14% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
13% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
20% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$22K
77% lower than Wisconsin averageWisconsin average: $95K
Number of fines
1
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$22K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2025
$22K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Riverside based on CMS SNF Cost Reports.
Occupancy Rate
77.6%
↓ 4.5pp vs 2022
Net Income
$1.0M
↑ ~$78.0K vs 2022
Total Payroll
$7.4M
↓ ~$420.5K vs 2022
Profit Margin
7.0%
↑ 0.1pp vs 2022
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