RiverWoods Exeter
With 66 beds, RiverWoods Exeter in Exeter, NH, offers nursing home care, assisted living, independent living, memory care, and skilled nursing. As a continuing care retirement community, it allows residents to stay even when their needs grow. Short-term rehab is also available for those who need recovery support, while temporary stays are welcome with respite services.
Residents can swim in the pool, use the salon or spa for personal grooming, and walk along groomed trails and through gardens around the campus. Moreover, pets are allowed, so residents can keep a pet with them. Payment options include Medicare and private pay. Medicare covers short-term skilled care after a hospital stay, not long-term residence, while private pay uses personal funds for care and living costs.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Headcount
92.3% of staff hours were worked by the facility's own employees
New Hampshire average: 86.8% · Contractors this quarter: Licensed Practical Nurse (7), Registered Nurse (6), Certified Nursing Assistant (5), Respiratory Therapy Technician (3), Physical Therapy Assistant (3), Occupational Therapy Assistant (1), Occupational Therapy Aide (1), Qualified Social Worker (1), Speech Language Pathologist (1), Physical Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
About This Community
RiverWoods Exeter is administered by Lauren N Goldman.
CMS Health Inspection History
Citation severity
Latest inspection: Mar 18, 2026 · 1 citation (Infection Control, moderate), corrected
Most cited category: Nutrition & Dietary, 2 of 4 citations · 3 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 4 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the New Hampshire average.
3 short-stay measures: 1 better, 2 near NH average
Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
Preventive care
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
RiverWoods Exeter’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 58 New Hampshire nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, but less than last year
−17.9% operating margin
+1.7 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($12.4M) turns it into a net profit to $4.1M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most New Hampshire homes
51.5% payroll share of revenue
NH average 55.5%Rank #28 / 58Payroll % of net patient revenue — State benchmarked This nursing home is ranked 28th out of 58 nursing homes we track in New Hampshire for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.8M while revenue rose $0.8M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with New Hampshire homes.
Revenue & profit
Big revenue, persistent losses
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | NH median | Compared with NH homesRank in NH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $45.2M | +$0.8M | Trend 20182025 | NH median $11.2M | Rank in NH Rank #1 / 58Net patient revenue — State benchmarked This nursing home is ranked 1st out of 58 nursing homes we track in New Hampshire for net patient revenue. Shows this facility's net patient revenue compared to the New Hampshire average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 100% of homes | Top 2% in NH Higher net patient revenue than 100% of NH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $53.3M | +$0.2M | Trend 20182025 | NH median $12.1M | Rank in NH Rank #1 / 58Operating expenses — State benchmarked This nursing home is ranked 1st out of 58 nursing homes we track in New Hampshire for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other New Hampshire homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 100% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$8.1M | +$0.6M | Trend 20182025 | NH median −$0.4M | Rank in NH Rank #56 / 58Net patient income — State benchmarked This nursing home is ranked 56th out of 58 nursing homes we track in New Hampshire for net patient income. Shows net patient revenue minus operating expenses, compared with other New Hampshire homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 4% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −17.9% | +1.7 pts | Trend 20182025 | NH median −4.4% | Rank in NH Rank #46 / 58Operating margin — State benchmarked This nursing home is ranked 46th out of 58 nursing homes we track in New Hampshire for operating margin. Shows net patient income as a share of net patient revenue, compared with other New Hampshire homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 21% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $12.4M | — | Trend — | NH median $0.1M | Rank in NH Rank #1 / 56Other income — State benchmarked This nursing home is ranked 1st out of 56 nursing homes we track in New Hampshire for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other New Hampshire homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 100% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $4.1M | +$5.3M | Trend — | NH median −$0.1M | Rank in NH Rank #2 / 58Net income — State benchmarked This nursing home is ranked 2nd out of 58 nursing homes we track in New Hampshire for net income. Shows the bottom line after other income, compared with other New Hampshire homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 98% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most New Hampshire homes
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | NH median | Compared with NH homesRank in NH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $23.3M | +$0.8M | Trend 20182025 | NH median $6.1M | Rank in NH Rank #2 / 58Payroll costs — State benchmarked This nursing home is ranked 2nd out of 58 nursing homes we track in New Hampshire for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 98% of homes | Top 2% in NH by size Higher payroll than 98% of NH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 51.5% | +0.8 pts | Trend 20182025 | NH median 51.4% | Rank in NH Rank #28 / 58Payroll % of net patient revenue — State benchmarked This nursing home is ranked 28th out of 58 nursing homes we track in New Hampshire for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 53% of homes | 4.0 pts under NH average The NH average is 55.5% of revenue. Within 3 points of it reads as near the average. |
Charts, 2018–2025 2 charts · NH benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the New Hampshire payroll average.
% of net patient revenue
Payroll share Operating margin NH payroll average
Year-by-year data, 2018–2025 every reported year · latest first, scroll sideways
| Metric | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $35.4M | $35.9M | $36.8M | $35.4M | $38.2M | $40.9M | $44.4M | $45.2M |
| Operating expenses | $39.6M | $41.5M | $43.9M | $43.5M | $44.9M | $50.0M | $53.1M | $53.3M |
| Net patient income | −$4.2M | −$5.7M | −$7.1M | −$8.0M | −$6.7M | −$9.2M | −$8.7M | −$8.1M |
| Operating margin | −11.9% | −15.8% | −19.3% | −22.7% | −17.7% | −22.4% | −19.6% | −17.9% |
| Net income | $0.4M | $2.6M | −$3.6M | $7.4M | −$9.7M | −$0.7M | −$1.2M | $4.1M |
| Payroll costs | $20.0M | $20.0M | $21.5M | $19.8M | $19.5M | $20.1M | $22.5M | $23.3M |
| Payroll share of revenue | 56.6% | 55.6% | 58.4% | 55.9% | 51.2% | 49.1% | 50.7% | 51.5% |
| Beds | 149 | 149 | 149 | 149 | 149 | 149 | 149 | 149 |
| Gross revenue | $49.4M | $51.0M | $51.4M | $48.6M | $51.3M | $46.0M | $56.1M | $56.4M |
| Salaries | $16.5M | $17.0M | $18.4M | $17.0M | $17.0M | $18.0M | $20.1M | $20.8M |
| Wage-related costs | $3.5M | $3.0M | $3.2M | $2.8M | $2.5M | $2.1M | $2.4M | $2.5M |
| Contract labor | $0.6M | $0.6M | $0.9M | $1.1M | $1.0M | $2.8M | $1.1M | $0.7M |
| Other operating costs | $19.6M | $21.6M | $22.4M | $23.7M | $25.4M | $30.0M | $30.6M | $30.0M |
| Net patient revenue per day | $780 | $748 | $807 | $913 | $944 | $970 | $1,086 | $1,179 |
| Cost per day | $872 | $866 | $962 | $1,121 | $1,111 | $1,188 | $1,299 | $1,390 |
| Average length of stay | 157.5 days | 195.2 days | 195.6 days | 203.7 days | 187.0 days | 115.0 days | 71.0 days | 70.7 days |
Showing 2025–2023 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near RiverWoods Exeter
2.1 miles from city center
Estimated distance in miles from Exeter's city center to RiverWoods Exeter's address, calculated via Google Maps.
— 2.62 miles to nearest hospital (Exeter Hospital)
Calculate Travel Distance to RiverWoods Exeter
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Financial Assistance for
Independent Living in New Hampshire
RiverWoods Exeter is located in Exeter, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.




