Robertson’s Apartments
Nursing Home & Independent Living · South Bend, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Robertson’s Apartments

Nursing Home & Independent Living · South Bend, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Robertson’s Apartments accepts Medicare, Medicaid, and private pay.

Overview of Robertson’s Apartments

Beautifully located in the vibrant setting of South Bend, IN, Robertson’s Apartments is an exceptional community that offers independent living. The community features cozy and spacious studio to two-bedroom floor plans, ensuring residents are comfortable. Residents enjoy a worry-free lifestyle with maintenance services.

A life coordinator also provides a well-thought-out calendar of leisure and wellness opportunities to ensure residents live actively and remain socially connected. With plenty of restaurants nearby, residents have meals that cater to their dietary needs and preferences. Residents will surely thrive in retirement amidst the community’s warm and inviting environment.

(574) 233-8140

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.1% Above IN avg. ▲ 62.1% Above IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.5% Above IN avg. ▲ 42.5% Above IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 22.0% Above IN avg. ▲ 22.0% Above IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.3% Above IN avg. ▲ 22.3% Above IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident Info This home is ranked 185th out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 7m per day
Rank #185 / 287Nurse hours — State benchmarkedThis home is ranked 185th out of 287 homes in Indiana. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 287 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Indiana avg (3h 26m per day)
vs Indiana avg
-9%

4 of 6 metrics below state avg

Standout metric Weekend RN is +10% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 41m per day ▲ 5% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 40m per day ▼ 14% State avg: 47m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 9m per day ▼ 5% State avg: 2h 15m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 56m per day ▼ 10% State avg: 3h 16m per day · National avg: 3h 27m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 72% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 30m per day ▲ 10% State avg: 27m per day · National avg: 29m per day

Capacity and availability

This home usually has limited availability

Higher occupancy than the Indiana average: 69.4%
Occupancy rate
88.7% Rank #39 / 433Occupancy rate — State benchmarkedThis home is ranked 39th out of 433 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 433. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
327 days
Walk Score
Walk Score: 82 / 100 Rank #9 / 587Walk Score — State benchmarkedThis home is ranked 9th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Contact Robertson’s Apartments

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 167
Employees 108
Contractors 59
Staff to resident ratio 2.17 : 1
2168731% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 41
Average shift 7.3 hours
5% worse than Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 27,498

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 14 total: 12 full-time employees and 2 contractors. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 98 total: 47 full-time employees and 51 contractors. 98
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5%

1,380 contractor hours this quarter

Certified Nursing Assistant: 51 Occupational Therapy Assistant: 5 Licensed Practical Nurse: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant47519811,17492100%7
Licensed Practical Nurse122143,58892100%7.8
Medication Aide/Technician8083,40792100%8.8
Registered Nurse120122,89692100%8.6
Clinical Nurse Specialist6061,4927986%7.6
RN Director of Nursing2021,1797480%8.4
Nurse Aide in Training7076855661%6.6
Mental Health Service Worker1014806166%7.9
Physical Therapy Aide2024796470%7.5
Nurse Practitioner1014715964%8
Dietitian1014435863%7.6
Speech Language Pathologist2023955863%6.8
Qualified Social Worker2023336166%5.4
Respiratory Therapy Technician1011222628%4.7
Physical Therapy Assistant1011213336%3.7
Occupational Therapy Aide101961213%8
Administrator202761011%7.6
Occupational Therapy Assistant055333033%1
Medical Director011302527%1.2
98 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
8 Medication Aide/Technician
% of Days 100%
12 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 86%
2 RN Director of Nursing
% of Days 80%
7 Nurse Aide in Training
% of Days 61%
1 Mental Health Service Worker
% of Days 66%
2 Physical Therapy Aide
% of Days 70%
1 Nurse Practitioner
% of Days 64%
1 Dietitian
% of Days 63%
2 Speech Language Pathologist
% of Days 63%
2 Qualified Social Worker
% of Days 66%
1 Respiratory Therapy Technician
% of Days 28%
1 Physical Therapy Assistant
% of Days 36%
1 Occupational Therapy Aide
% of Days 13%
2 Administrator
% of Days 11%
5 Occupational Therapy Assistant
% of Days 33%
1 Medical Director
% of Days 27%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.2
48% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.4
39% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.5%
71% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.5%
62% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.1%
10% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.0%
22% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
24% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
72% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.5%
39% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 31.8%
32% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.3%
73% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
6% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
15% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

13% of new residents, often for short stays.

Typical stay 1 years

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 77
Medicare
3
3.9% of residents
Medicaid
61
79.2% of residents
Private pay or other
13
16.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on the 2023 CMS SNF Cost Report.

Voluntary non-profit community
Operated by a church.
Home revenue
$10.3M
Surplus of revenue
$2.4M
Voluntary non-profit community Operated by a church.
Home revenue
$10.3M Rank #164 / 290Revenue — State benchmarkedThis home is ranked 164th out of 290 homes in Indiana. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$2.4M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #154 / 290Payroll — State benchmarkedThis home is ranked 154th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.1M
49.9% of revenue Rank #137 / 290Payroll % — State benchmarkedThis home is ranked 137th out of 290 homes in Indiana. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.7M
Total costs $7.9M

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
60 total

Coverage residents most often arrive under.

Medicare 57%
Private pay 13%
Medicaid 30%
Discharges
85 total

Coverage residents most often leave under.

Medicare 34%
Private pay 13%
Medicaid 53%

Places of interest near Robertson’s Apartments

Address 0.3 miles from city center Info Estimated distance in miles from South Bend's city center to Robertson’s Apartments's address, calculated via Google Maps.

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Address

Financial Assistance for
Nursing Home in Indiana

Robertson’s Apartments is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Nursing Home around South Bend

2 facilities compared · CMS & IN Dept. of Health data

Robertson’s Apartments
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

South Bend (South Michigan Street)
86
Facility 86
IN AVG 116
Rank #302 / 437
88.7%
Facility 88.7%
IN AVG 69.4%
Rank #39 / 433
+28%
3.12
Facility 3.12
IN AVG 3.44
Rank #185 / 287
-27%-9%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 289
-
12
Facility 12
IN AVG 25.0
Rank #51 / 288
4.0
Facility 4.0
IN AVG 4.1
Rank #153 / 288
-77-
82
Facility 82
IN AVG 37
Rank #9 / 587
Yolanda Washington
$10.3M
Facility $10.3M
IN AVG $10.7M
Rank #164 / 290
$5.1M
Facility $5.1M
IN AVG $4.2M
Rank #154 / 290
49.9%
Facility 49.9%
IN AVG 42%
Rank #137 / 290
155448
Southfield Village Inc.
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

South Bend
138
Facility 138
IN AVG 116
Rank #116 / 437
34.1%
Facility 34.1%
IN AVG 69.4%
Rank #410 / 433
-51%
3.98
Facility 3.98
IN AVG 3.44
Rank #48 / 287
+33%+16%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 289
74
Facility 74
IN AVG 83
Rank #270 / 384
24
Facility 24
IN AVG 25.0
Rank #152 / 288
8.0
Facility 8.0
IN AVG 4.1
Rank #276 / 288
-54-
5
Facility 5
IN AVG 37
Rank #518 / 587
Southfield Village Inc
$12.5M
Facility $12.5M
IN AVG $10.7M
Rank #120 / 290
$5.8M
Facility $5.8M
IN AVG $4.2M
Rank #123 / 290
46.5%
Facility 46.5%
IN AVG 42%
Rank #177 / 290
155684

Frequently Asked Questions about Robertson’s Apartments

What neighborhood is Robertson’s Apartments in?

Robertson’s Apartments is in the South Michigan Street neighborhood.

Is Robertson’s Apartments in a walkable area?

Robertson’s Apartments has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Robertson’s Apartments?

Robertson’s Apartments's occupancy is 88.7%.

Are there photos of Robertson’s Apartments?

Yes — there are 3 photos of Robertson’s Apartments in the photo gallery on this page.

What is the address of Robertson’s Apartments?

Robertson’s Apartments is located at 211 S Michigan St, South Bend, IN 46601.

What is the phone number of Robertson’s Apartments?

(574) 233-8140 will put you in contact with the team at Robertson’s Apartments.

Is Robertson’s Apartments Medicare or Medicaid certified?

Yes — Robertson’s Apartments is a CMS-certified provider of Medicare and Medicaid.

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