Rocky Mountain Care – Hunter Hollow

Nursing Home, Home Care, Hospice Care & Nursing Care · West Valley City, UT

CMS overall rating

4090 Pioneer Pkwy, West Valley City, UT 84120 View map

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Rocky Mountain Care – Hunter Hollow accepts Medicare, Medicaid, and private pay.

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Rocky Mountain Care – Hunter Hollow accepts Medicare, Medicaid, and private pay.

Overview of Rocky Mountain Care – Hunter Hollow

Rocky Mountain Care in Hunter Hollow is the premier skilled nursing facility in West Valley City, Utah, offering its residents a sense of belonging. The staff excels in practicing a personal approach to the meaningful service they are guaranteed to deliver to the seniors; they strive to make a difference in the lives of older adults. Rocky Mountain Care has built its trusted reputation on excellent customer service that has earned the respect of being a reliable senior living community in the city.

The short and long-term care nursing home strives to improve the lifestyle of its elderly through community, connection, and care. They offer a personalized care program to meet each individual’s unique needs. Amenities and services include an exceptional dining experience, innovative programs, and educational activities that all aim to ensure a wonderful experience during your golden years and provide additional support.

Facility Direct Line (801) 397-4400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 3m per day

vs avg

5 of 6 metrics below state avg

Standout metric Physical Therapist is +27% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	59m per day	▼ 17% State avg: 1h 11m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	24m per day	▼ 23% State avg: 31m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 9m per day	▼ 9% State avg: 2h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 9m per day	▼ 10% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	9m per day	▲ 27% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	45m per day	▼ 10% State avg: 50m per day · National avg: 28m per day

Capacity and availability

78 days

124-bed community

A larger shared setting that may offer more common spaces and organized community services.

37 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 67 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

86%

Higher than the Utah average: 70.1%

Occupied beds

107 / 124

Average occupied beds in Utah homes 60 beds

Facility TypeNursing Care Facility

StatusActive

IssuanceApril 1, 1989

ExpirationNovember 30, 2026

CountySalt Lake

CMS Certification Number465075

Since 2024 · 2 years of data 13 deficiencies 2 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Utah state average

Overall vs. UT average

Latest Inspection January 11, 2024 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	UT Average	vs. UT Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	13	14	This facility has 7% fewer total deficiencies than a typical Utah assisted living residence (13 vs. UT avg 14).↓ 7% better
Deficiencies per year Average deficiencies per year since 2024.	6.5	7	This facility has 7% fewer deficiencies per year than a typical Utah assisted living residence (6.5 vs. UT avg 7).↓ 7% better
Deficiencies per inspection Average deficiencies per inspection.	6.5	4.7	This facility has 38% more deficiencies per inspection than a typical Utah assisted living residence (6.5 vs. UT avg 4.7).↑ 38% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	UT Average	vs. UT Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	2	3	This facility has 33% fewer total inspections than a typical Utah assisted living residence (2 vs. UT avg 3).↓ 33% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 11, 2024 inspection cited 13 deficiencies including resident care, respiratory management, and life safety code violations.
Fire safety issues included failure to maintain fire doors, emergency lighting, fire extinguisher testing, and incomplete fire drills for all shifts.
Resident care deficiencies involved self-administered medications, comprehensive care planning, tube feeding, and inadequate ADL and respiratory care documentation.

Show Inspection Reports

Inspections since 2020

Total health inspections 7

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

4.71

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 33 citations resulted from standard inspections; and 9 of 33 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

3 critical citations State average: N/A

4 serious citations State average: N/A

26 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 6 years)

Infection Control moderate citation Jun 30, 2025

Corrected

Quality of Care moderate citation Jan 11, 2024

Corrected

Quality of Care moderate citation Jan 11, 2024

Corrected

Quality of Care moderate citation Jan 11, 2024

Corrected

Total staff 303

Employees 134

Contractors 169

Staff to resident ratio 2.86 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 59

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 41,918

Nursing staff breakdown

9.9 hours

10 hours

162

7.2 hours

Contractor staffing

5,124 contractor hours this quarter

Certified Nursing Assistant: 100 Registered Nurse: 47 Licensed Practical Nurse: 22

Staff by category


Certified Nursing Assistant	62	100	162	19,656	92	100%	7.2
Registered Nurse	17	47	64	7,780	92	100%	9.9
Qualified Activities Professional	7	0	7	2,288	92	100%	9.5
Licensed Practical Nurse	5	22	27	2,243	90	98%	10
RN Director of Nursing	4	0	4	1,577	82	89%	7.7
Respiratory Therapy Technician	6	0	6	1,411	83	90%	7.2
Clinical Nurse Specialist	8	0	8	1,200	69	75%	7.2
Physical Therapy Assistant	6	0	6	976	75	82%	6.2
Nurse Aide in Training	5	0	5	891	72	78%	8.1
Other Dietary Services Staff	2	0	2	806	82	89%	7.4
Mental Health Service Worker	1	0	1	511	59	64%	8.7
Administrator	2	0	2	488	64	70%	7.5
Physical Therapy Aide	2	0	2	452	61	66%	7.4
Nurse Practitioner	1	0	1	428	57	62%	7.5
Speech Language Pathologist	1	0	1	377	68	74%	5.5
Dietitian	1	0	1	370	60	65%	6.2
Therapeutic Recreation Specialist	1	0	1	313	60	65%	5.2
Qualified Social Worker	2	0	2	127	29	32%	4.2
Dental Services Staff	1	0	1	24	6	7%	3.9

162 Certified Nursing Assistant

% of Days 100%

64 Registered Nurse

% of Days 100%

7 Qualified Activities Professional

% of Days 100%

27 Licensed Practical Nurse

% of Days 98%

4 RN Director of Nursing

% of Days 89%

6 Respiratory Therapy Technician

% of Days 90%

8 Clinical Nurse Specialist

% of Days 75%

6 Physical Therapy Assistant

% of Days 82%

5 Nurse Aide in Training

% of Days 78%

2 Other Dietary Services Staff

% of Days 89%

1 Mental Health Service Worker

% of Days 64%

2 Administrator

% of Days 70%

2 Physical Therapy Aide

% of Days 66%

1 Nurse Practitioner

% of Days 62%

1 Speech Language Pathologist

% of Days 74%

1 Dietitian

% of Days 65%

1 Therapeutic Recreation Specialist

% of Days 65%

2 Qualified Social Worker

% of Days 32%

1 Dental Services Staff

% of Days 7%

View All Staffing Data

Total fines amount $41K

22% lower than State average

State average: $53K

Number of fines 2

In line with State average

State average: 1.9

Payment Denials 0

100% fewer payment denials than State average

State average: 0.3

Fines amount comparison

This facility $41K

State average $53K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 26, 2023 · $20K

Civil Money Penalty Oct 26, 2023

$20K

Last updated: Jan 2026

High-risk clinical events score 11.6

24% worse than State average

State average: 9.3

Functional decline score 22.9

14% worse than State average

State average: 20.1

Long-stay resident measures

Above average State avg: 4.0

Need for Help with Daily Activities Increased 16.9%

8% worse than State average

State average: 15.7%

Walking Ability Worsened 30.8%

45% worse than State average

State average: 21.3%

Low Risk Residents with Bowel/Bladder Incontinence 21.0%

9% better than State average

State average: 23.1%

Falls with Major Injury 2.8%

6% worse than State average

State average: 2.6%

High Risk Residents with Pressure Ulcers 3.6%

14% better than State average

State average: 4.2%

Urinary Tract Infection 2.2%

5% worse than State average

State average: 2.1%

Lost Too Much Weight 3.7%

10% better than State average

State average: 4.1%

Depressive Symptoms 6.6%

60% better than State average

State average: 16.5%

Antipsychotic Use 10.6%

21% better than State average

State average: 13.5%

Pneumococcal Vaccine 99.7%

In line with State average

State average: 97.1%

Influenza Vaccine 98.8%

In line with State average

State average: 98.0%

Short-stay resident measures

Significantly above average State avg: 3.3

Pneumococcal Vaccine 97.1%

In line with State average

State average: 92.9%

Antipsychotic medication increase 0.5%

50% better than State average

State average: 1.1%

Influenza Vaccine 94.3%

In line with State average

State average: 91.0%

Re-hospitalized after SNF stay 20.1%

16% worse than State average

State average: 17.4%

Emergency department visits 6.9%

42% better than State average

State average: 11.8%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 82.5%

54% better than State average

State average: 53.7%

Successful return to home or community 60.3%

19% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

83% of new residents, often for short stays.

Typical stay 26 days

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 7 years

Total residents 106

Medicare

27.4% of residents

Medicaid

60.4% of residents

Private pay or other

12.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Rocky Mountain Care – Hunter Hollow from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 83.2% ↓ 5.2pp vs 2023

Net Patient Income -$2.0M ↓ ~$869.4K vs 2023

Payroll Costs $8.0M ↑ ~$674.2K vs 2023

Operating Margin -12.8% ↓ 5.4pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	80.1%	80.1%	83.1%	83.2%	81.6%	82.9%	83.5%	86.4%	84.1%	81.4%	86.9%	88.4%	83.2%
Beds	124	124	124	124	124	124	124	120	120	120	120	120	124
Net Income	-$1,884,210	$662,655	-$1,373,392	$333,450	-$105,864	-$1,761,629	$327,695	$210,175	-$568,484	$2,694,115	$802,652	$602,385	$1,080,962
Gross Revenue	$14,638,966	$14,558,406	$15,002,588	$23,678,533	$8,526,855	$13,368,992	$13,233,529	$15,190,989	$24,021,322	$23,990,478	$24,132,712	$24,550,026	$24,215,579
Operating Expenses	$10,895,012	$10,525,913	$13,533,003	$12,750,852	$8,662,283	$15,130,621	$14,246,411	$14,729,702	$14,725,414	$14,952,927	$15,707,606	$16,684,001	$17,767,187
Net Patient Income	$506,305	$766,410	-$1,373,392	$332,024	-$135,428	-$1,761,629	-$1,012,882	$461,287	-$676,160	-$1,039,360	-$873,863	-$1,148,517	-$2,017,928
Net Patient Revenue	$11,401,317	$11,292,323	$12,159,611	$13,082,876	$8,526,855	$13,368,992	$13,233,529	$15,190,989	$14,049,254	$13,913,567	$14,833,743	$15,535,484	$15,749,259
Payroll Costs	$4,513,723	$4,334,284	$5,087,901	$5,350,872	$3,674,002	$5,906,263	$5,962,181	$5,797,677	$5,964,336	$6,542,367	$7,011,994	$7,313,277	$7,987,483
Operating Margin %	4.4%	6.8%	-11.3%	2.5%	-1.6%	-13.2%	-7.7%	3.0%	-4.8%	-7.5%	-5.9%	-7.4%	-12.8%
Medicare %	22.9%	21.7%	20.8%	21.1%	27.2%	24.1%	19.7%	17.7%	15.0%	10.5%	8.1%	7.1%	5.4%
Medicaid %	48.6%	46.8%	49.0%	45.1%	56.6%	55.4%	61.7%	59.3%	64.6%	71.1%	64.4%	68.7%	66.0%
Private %	28.5%	31.4%	30.2%	33.8%	16.3%	20.5%	18.6%	23.0%	20.3%	18.4%	27.4%	24.3%	28.5%
Net Patient Revenue/Day	$314	$312	$323	$348	$347	$356	$350	$402	$380	$390	$390	$401	$417
Cost/Day	$300	$290	$360	$339	$352	$403	$377	$389	$399	$420	$413	$431	$470
Avg Length of Stay	66.4 days	67.3 days	69.3 days	61.0 days	64.0 days	54.8 days	63.7 days	63.3 days	86.5 days	132.0 days	117.4 days	98.3 days	78.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$15.7M

Net patient income

-$2.0M

For-profit Operated by a single business entity.

Net patient revenue

$15.7M

Net patient income

-$2.0M

Other income

$3.5M

Payroll costs

$8.0M 50.7% of net patient revenue

Other operating costs

$9.8M

Total costs

$17.8M

What does this home offer?

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (83% of admissions), and a typical private pay stay runs around 26 days.

Coverage residents most often arrive under.

Medicare 15%

Private pay 83%

Medicaid 2%

Coverage residents most often leave under.

Medicare 15%

Private pay 73%

Medicaid 11%

1.1 miles from city center Estimated distance in miles from West Valley City's city center to Rocky Mountain Care – Hunter Hollow's address, calculated via Google Maps. — 0.12 miles to nearest hospital (CommonSpirit Holy Cross Hospital - West Valley)

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The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.


Rocky Mountain Care – Hunter Hollow	NH HC NC	West Valley City (Pioneer Parkway)	-	124	-	67	Private Rooms / Semi-Private Rooms
Cascades at Orchard Park	NH HC RC	Orem (Sharon)	-	52	-	38	-
Alpine Meadow Rehab & Nursing	NH HC NC RC	West Valley City	-	42	-	67	-
Pine Creek Rehab and Nursing	NH HC RC	Salt Lake City (Poplar Grove)	-	34	-	70	-
Stonehenge of Orem	NH HC NC PC RC	Orem (Windsor South)	-	34	-	73	-

Nursing Home Explorer

What neighborhood is Rocky Mountain Care – Hunter Hollow in?

Rocky Mountain Care – Hunter Hollow is in the Pioneer Parkway neighborhood of West Valley City.

Is Rocky Mountain Care – Hunter Hollow in a walkable area?

Rocky Mountain Care – Hunter Hollow has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Rocky Mountain Care – Hunter Hollow's license expire?

According to UT state health department records, Rocky Mountain Care – Hunter Hollow's license expires on November 30, 2026.

What is the occupancy rate at Rocky Mountain Care – Hunter Hollow?

Rocky Mountain Care – Hunter Hollow's occupancy is 86%.

Does Rocky Mountain Care – Hunter Hollow operate as a for-profit or non-profit?

Rocky Mountain Care – Hunter Hollow is registered as a for-profit in UT.

How many beds does Rocky Mountain Care – Hunter Hollow have?

Rocky Mountain Care – Hunter Hollow has 124 beds.

Are there photos of Rocky Mountain Care – Hunter Hollow?

Yes — there are 5 photos of Rocky Mountain Care – Hunter Hollow in the photo gallery on this page.

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Rocky Mountain Care – Hunter Hollow

Overview of Rocky Mountain Care – Hunter Hollow

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Contact Rocky Mountain Care – Hunter Hollow

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2020

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

162 Certified Nursing Assistant

64 Registered Nurse

7 Qualified Activities Professional

27 Licensed Practical Nurse

4 RN Director of Nursing

6 Respiratory Therapy Technician

8 Clinical Nurse Specialist

6 Physical Therapy Assistant

5 Nurse Aide in Training

2 Other Dietary Services Staff

1 Mental Health Service Worker

2 Administrator

2 Physical Therapy Aide

1 Nurse Practitioner

1 Speech Language Pathologist

1 Dietitian

1 Therapeutic Recreation Specialist

2 Qualified Social Worker

1 Dental Services Staff

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

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