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San Juan Hills Healthcare Center
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · San Juan Capistrano, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of San Juan Hills Healthcare Center Exterior view of San Juan Hills Healthcare Center with transport vehicle Outdoor seating area under a gazebo in a garden Beautiful garden area with palm trees and foliage

San Juan Hills Healthcare Center

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · San Juan Capistrano, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
31741 Rancho Viejo Rd B, San Juan Capistrano, CA 92675 View map
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San Juan Hills Healthcare Center accepts Medicare and private pay.
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San Juan Hills Healthcare Center accepts Medicare and private pay.

Overview of San Juan Hills Healthcare Center

San Juan Hills Healthcare Center is an award-winning nursing home in San Juan Capistrano, CA, offering skilled nursing, rehabilitation, respite care, and hospice services. Here, older adults can feel at ease during their stay in a compassionate and welcoming environment. 24-hour care, nutrition programs, and transportation services are also offered to improve residents’ living experiences. Residents also receive the utmost attention and care tailored to their unique needs and habits through individualized care plans.

Social events, light exercises, and a variety of games ensure residents can live actively and have fun. State-of-the-art rehabilitation equipment and lively gathering areas also ensure residents can recover well. Situated near Ortega Highway 74 and Interstate 5 in San Juan Capistrano, the community ensures accessibility. This nursing home is one of the finest options for senior living in California, especially with its commitment to helping older adults thrive in retirement.

Facility Direct Line (949) 248-8855

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 24.3% Above CA avg. ▲ 24.3% Above CA avg.CA average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 7.0% Above CA avg. ▲ 7.0% Above CA avg.CA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 10.5% Below CA avg. ▼ 10.5% Below CA avg.CA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 20.2% Above CA avg. ▲ 20.2% Above CA avg.CA average: 4.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Nursing care per resident per day and state rankings: CMS Provider Information.

Total nursing care per resident / day Info This nursing home is ranked 218th out of 290 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 17% · CA 4h 20mThis facility: 3h 36m per resident per day, 17% below the California average of 4h 20m (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #218 / 290Nurse hours — State benchmarked This nursing home is ranked 218th out of 290 nursing homes we track in California for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 290 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 36m

Standout metric: Physical therapist is +310% above California average

3 of 6 metrics below California average

By The Numbers

Community insights.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #156 / 344Walk Score — State benchmarked This nursing home is ranked 156th out of 344 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
66 / 100
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
44

Source: CMS Provider Information, average daily residents

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
30 days

About This Community

Therapy & Rehabilitation

2 services
Physical Therapy
Occupational Therapy

Staffing & Medical

12 services
Specialized Wound Care
Catheter and Colostomy Care
Enteral Feeding
Pain Management
Diabetic Management and Education
IV Therapy
Laboratory Services
Ostomy CareCare for a stoma and the attached pouch after surgery, such as for a colostomy or ileostomy. Proper care helps prevent skin problems and infection.
Imaging Services
Vision, Dental, and Audiology Services
Medication ManagementSupport with organizing, administering, and monitoring medicines can help prevent missed or incorrect doses.
Dietitian

Memory & Specialized Care

1 service
Mental Health Services

Additional Services

2 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Transportation

Additional Policies & Features

Pets not allowedVisiting pets welcome.

Amenities & Lifestyle

Fitness Center
Activities
Musical Performances
Singing
Stretching Exercises
Outside Entertainment
Games
Trivia
History Programs
Volunteering

Room Accommodations

Building Type2-story

Contact San Juan Hills Healthcare Center
Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Aug 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Aug 2023.

Clean record
Total fines
$0 CA avg $58KCalifornia average: $57,703. Average among the 498 California facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0 CA avg 2.06California average: 2.06. Average among the 498 California facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 CA avg 0.57California average: 0.57. Average among the 498 California facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2024.

Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8MFiscal year ending 12/2024
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$24.0KFiscal year ending 12/2024
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8MFiscal year ending 12/2024 Rank #237 / 288Net patient revenue — State benchmarked This nursing home is ranked 237th out of 288 nursing homes we track in California for net patient revenue. Shows this facility's net patient revenue compared to the California average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$24.0KFiscal year ending 12/2024
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$4.0KFiscal year ending 12/2024
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #254 / 288Payroll costs — State benchmarked This nursing home is ranked 254th out of 288 nursing homes we track in California for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$5.2MFiscal year ending 12/2024 53.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #150 / 288Payroll % of net patient revenue — State benchmarked This nursing home is ranked 150th out of 288 nursing homes we track in California for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.5MFiscal year ending 12/2024
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.8MFiscal year ending 12/2024
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 555763

Show certification details

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Arriving
432 admissions · FY2024 Residents admitted during the year.
Medicare 249 · 58%
Medicaid 0 · 0%
Private pay & other 183 · 42%
Shows care patterns over time; not used to rate this facility.

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Typical stay

Medicare 1 month Private pay & other 27 days

Places of interest near San Juan Hills Healthcare Center

Address 0.7 miles from city center Info Estimated distance in miles from San Juan Capistrano's city center to San Juan Hills Healthcare Center's address, calculated via Google Maps.

Calculate Travel Distance to San Juan Hills Healthcare Center

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Financial Assistance for
Nursing Home in California

San Juan Hills Healthcare Center is located in San Juan Capistrano, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about San Juan Hills Healthcare Center

Is San Juan Hills Healthcare Center in a walkable area?

San Juan Hills Healthcare Center has a walk score of 66. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at San Juan Hills Healthcare Center?

San Juan Hills Healthcare Center's occupancy is 78.1%.

Are pets allowed at San Juan Hills Healthcare Center?

No, San Juan Hills Healthcare Center has a no-pet policy.

What is the overall rating for San Juan Hills Healthcare Center?

San Juan Hills Healthcare Center received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

Are there photos of San Juan Hills Healthcare Center?

Yes — there are 5 photos of San Juan Hills Healthcare Center in the photo gallery on this page.

What levels of care does San Juan Hills Healthcare Center provide?

San Juan Hills Healthcare Center offers Nursing Home, Hospice Care, Respite Care & Skilled Nursing.

What is the address of San Juan Hills Healthcare Center?

San Juan Hills Healthcare Center is located at 31741 Rancho Viejo Rd B, San Juan Capistrano, CA 92675.

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