Independent Living Home

Scottsdale Village Square

Independent Living Home

Scottsdale Village Square

2620 N 68th St, Scottsdale, AZ 85257 View map
Overview of Scottsdale Village Square

Scottsdale Village is a luxury community that genuinely understands the aging process and is dedicated to providing its residents with the highest care. Offering independent living, assisted living, and memory care options, residents maintain an engaging and active lifestyle throughout. The community’s specially trained staff is committed to helping seniors achieve complete independence while maintaining a purposeful life.

The lifestyle at Scottsdale Village is built on comfort, flexibility, and security in an expansive and beautiful community. The resort-style living allows residents to focus on themselves while receiving compassionate support and care. Accommodations include premium services and amenities– fitness activities, recreational programs, scheduled outings, entertainment programs, specialized programs, gourmet-style dining, housekeeping, transportation, and ADLs.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Arizona average: 3.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Arizona average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Arizona average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arizona average: 4.6/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
7h 17m per day

This home provides 74% more nursing time per resident than the Arizona average.

Arizona average: 4h 11m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 140

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 71.5%
Residents per day (avg) 104
Occupancy rate
71.5%
Residents per day (avg)
104
Bed community size
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

Directed Care Services (capacity: 140)
Personal Care Services
Supervisory Care Services

About this community

Occupancy

Occupancy rate
72%
In line with Arizona average
Occupied beds
100 / 140
Average residents 84 per day

License details

Facility type
Assisted Living Center
Status Active
Issuance January 2, 2018
Expiration January 31, 2026

Additional licensing details

License number: AL10612C
CMS Certification Number: 35217
Qualification: Health Care

Ownership & operating entity

Scottsdale Village Square is administrated by JANNEA DOWNS.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Scottsdale Village Square

Assisted Living Independent Living Memory Care

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

12 visits/inspections

11 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

11 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:October 14, 2025
Type:Complaint
Results:10 deficiencies

39 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

38 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Scottsdale Village Square

The most recent inspection on December 25, 2025, included enforcement action resulting in a $3,000 fine that has been fully paid. Earlier inspections showed a pattern of deficiencies primarily related to staff training, medication administration, service plan documentation, and administration oversight, with multiple fines imposed over time. Complaint investigations mostly found deficiencies involving personnel qualifications, service plans, and medication services, while many complaints were unsubstantiated. Enforcement actions were frequent and included fines ranging from $250 to $3,000, but no license suspensions or immediate jeopardy findings were listed in the available reports. The facility’s record shows ongoing challenges with regulatory compliance, with repeated citations over multiple inspections and no clear trend of sustained improvement.

Health Inspection History

Inspections
Total health inspections 23

Arizona average 6.3


Last Health inspection on Nov 2025

Total health citations 55
Citations per inspection
2.39

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 55 citations resulted from standard inspections; 34 of 55 resulted from complaint investigations; and 3 of 55 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
900% worse than Arizona average

Arizona average: 0.1


Serious Health citations More info 2
233% worse than Arizona average

Arizona average: 0.6

1 critical citation More info Arizona average: 0.1

2 serious citations More info Arizona average: 0.6

51 moderate citations More info Arizona average: 22.3

1 minor citation More info Arizona average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation Nov 06, 2025

Abuse/Neglect moderate citation Sep 08, 2025
Corrected

Quality of Care moderate citation Aug 22, 2025
Corrected

Abuse/Neglect moderate citation Aug 07, 2025
Corrected

Compare Independent Living around Tempe

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Scottsdale Village Square
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Scottsdale (South Scottsdale)
141
Yes
A-
49
Studio / 1 Bed / 2 Bed
The Enclave at Chandler Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Chandler
115
No
-
53
Studio / 1 Bed / 2 Bed
Vi at Silverstone
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Scottsdale (North Scottsdale)
24
Yes
-
43
Villa / 1 Bed / 2 Bed
Desert Marigold Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Tempe (Kiwanis Park)
-
No
C+
66
Studio / 1 Bed / 2 Bed
Tuscany at McCormick Ranch
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Scottsdale (Tuscany At McCormick Ranch)
-
Yes
-
63
Villa / 1 Bed / 2 Bed

Places of interest near Scottsdale Village Square

Address 4.3 miles from city center — 4.52 miles to nearest hospital (HonorHealth Tempe Medical Center)

Address 2620 N 68th St, Scottsdale, AZ 85257

Calculate Travel Distance to Scottsdale Village Square

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

171
Total Staff
171
Employees
0
Contractors
57,206
Total Hours (Quarter)
76
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1310.5 No
Licensed Practical Nurse259.7 No
Certified Nursing Assistant1038.2 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
144 staff
8.5hs shift avg
Physicians & Practitioners
4 staff
8.1hs shift avg
Therapy Services
6 staff
5.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
2.5hs shift avg
Dietary Services
10 staff
7.1hs shift avg
Other Services
2 staff
7.3hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant103010336,01891100%8.2
Licensed Practical Nurse250259,14391100%9.7
Registered Nurse130133,21691100%10.5
Dietitian6062,7769099%7.5
RN Director of Nursing3031,1766875%8
Other Dietary Services Staff4041,1498593%6.2
Clinical Nurse Specialist3031,1006774%8.1
Physical Therapy Assistant4046808998%5.7
Administrator2025766571%8
Nurse Practitioner1015206571%8
Mental Health Service Worker1015126470%8
Dental Services Staff1011823134%5.9
Speech Language Pathologist202811719%4.7
Qualified Social Worker303773033%2.5

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
86 residents
Residents by payment source
Medicaid
50 residents (58.1%)
Private pay or other
36 residents (41.9%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.5
40% better than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.6
59% better than Arizona average

Arizona average: 16.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 2.8%
75% better than Arizona average

Arizona average: 11.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.6%
46% better than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 8.5%
59% better than Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.1%
49% better than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.3%
54% better than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.9%
45% worse than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 35.1%
242% worse than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.9%
6% worse than Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.3%
6% worse than Arizona average

Arizona average: 94.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 55.2%
40% worse than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 54.4%
38% worse than Arizona average

Arizona average: 87.3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $199K
557% higher than Arizona average

Arizona average: $30K

Number of fines 11
557% more fines than Arizona average

Arizona average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Arizona average

Arizona average: 0.1

Fines amount comparison
Fines amount comparison
This facility $199K
Arizona average $30K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 21, 2024
$30K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 6, 2024
$135K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 20, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 13, 2023
$5K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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