Senior Helpers
Nursing Home, Home Care & Memory Care · Southaven, MS
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Senior Helpers

Nursing Home, Home Care & Memory Care · Southaven, MS
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Senior Helpers accepts Medicare, Medicaid, and private pay.

Overview of Senior Helpers

In the heart of Southaven, Mississippi, Senior Helpers wins the trust of numerous families in the community. Their dedication to allowing seniors to age gracefully in the comfort of their homes is truly praiseworthy. Offering a spectrum of services, including transitional care, companion care, specialized Parkinson’s and memory care, as well as end-of-life support, Senior Helpers goes the extra mile to meet the unique needs of each individual.

Established in 2021, Senior Helpers has swiftly become a symbol of excellence in the realm of home health care. Their exceptional work ethic and unwavering commitment make families feel not just supported, but truly at ease, knowing their loved ones are in capable and caring hands. With Senior Helpers, seniors find not just assistance, but genuine companionship, enhancing their quality of life in their cherished home environment.

(800) 760-6389

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 61.5% Below MS avg. ▼ 61.5% Below MS avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.7% Below MS avg. ▼ 63.7% Below MS avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 13.6% Above MS avg. ▲ 13.6% Above MS avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 43.9% Above MS avg. ▲ 43.9% Above MS avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Mississippi state averages

Total nursing care / resident Info This home is ranked 76th out of 110 homes in Mississippi. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 0m per day
Rank #76 / 110Nurse hours — State benchmarkedThis home is ranked 76th out of 110 homes in Mississippi. Shows adjusted nurse hours per resident per day benchmarked to the Mississippi average, with a ranking across 110 Mississippi SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Mississippi avg (4h 38m per day)
vs Mississippi avg
-14%

1 of 1 metrics below state avg

Staff type Hours / Day / Resident vs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 14m per day ▼ 4% State avg: 3h 23m per day · National avg: 3h 25m per day

Capacity and availability

This home usually has limited availability

Higher occupancy than the Mississippi average: 82.3%
Occupancy rate
93.5% Rank #22 / 115Occupancy rate — State benchmarkedThis home is ranked 22nd out of 115 homes in Mississippi. Shows this facility's occupancy rate versus the Mississippi average, with its Statewide rank out of 115. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
107 days
Walk Score
Walk Score: 46 / 100 Rank #106 / 319Walk Score — State benchmarkedThis home is ranked 106th out of 319 homes in Mississippi. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Mississippi SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Home Care

Amenities & Lifestyle

Branded ProgramsSenior Gems, Staying Home Safe™
Wellness ProgramSenior Helpers LIFE Profile ensures that clients, families, and their health care team are informed and engaged in their health care journey while addressing their most pressing needs.
Specific ProgramsWhy Senior Helpers?, Mission & Values, The Leader in Chronic Care, Non-profit Partners, Awards & Recognitions, LIFE Profile, Spotlight Stories, Alzheimer's & Dementia Care, Parkinson's Care, Companion Care, Personal Care, Return Home Transitional Care, Chronic Disease Care, VA Benefit Assistance, Surgery Assistance, End-of-Life Support Care, Is Home Care Right For Me?

Contact Senior Helpers

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 211
Employees 163
Contractors 48
Staff to resident ratio 1.65:1
0% compared with Mississippi average
Mississippi average ratio: 1.63:1 Mississippi average ratio: 1.63:1See full Mississippi ranking
Avg staff/day 77
Average shift 7.9 hours
0% compared with Mississippi average
Mississippi average: 8 hours Mississippi average shift: 8 hoursSee full Mississippi ranking
Total staff hours (quarter) 56,088

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 1 RN Staff are full-time employees. No contractors work on this role. 1
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 45 total: 39 full-time employees and 6 contractors. 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 96 total: 88 full-time employees and 8 contractors. 96
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.5%

4,793 contractor hours this quarter

Certified Nursing Assistant: 8 Physical Therapy Assistant: 8 Speech Language Pathologist: 7 Licensed Practical Nurse: 6 Physical Therapy Aide: 6 Respiratory Therapy Technician: 6 Qualified Social Worker: 5 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 88 8 96 25,240 92 100% 7.2
Licensed Practical Nurse 39 6 45 12,694 92 100% 9.6
Clinical Nurse Specialist 17 0 17 6,114 92 100% 9
Dietitian 3 0 3 1,741 91 99% 9.1
Mental Health Service Worker 3 0 3 1,519 68 74% 8.1
RN Director of Nursing 5 0 5 1,499 68 74% 7.8
Physical Therapy Aide 0 6 6 1,272 80 87% 6.7
Qualified Social Worker 0 5 5 1,132 83 90% 6.1
Administrator 2 0 2 968 66 72% 8
Speech Language Pathologist 0 7 7 859 79 86% 6.9
Nurse Aide in Training 4 0 4 777 55 60% 7.2
Respiratory Therapy Technician 0 6 6 670 79 86% 6.3
Physical Therapy Assistant 0 8 8 633 70 76% 7
Registered Nurse 1 0 1 471 42 46% 11.2
Nurse Practitioner 1 0 1 428 53 58% 8.1
Medical Director 0 1 1 36 3 3% 12
Occupational Therapy Assistant 0 1 1 36 3 3% 12
96 Certified Nursing Assistant
% of Days 100%
45 Licensed Practical Nurse
% of Days 100%
17 Clinical Nurse Specialist
% of Days 100%
3 Dietitian
% of Days 99%
3 Mental Health Service Worker
% of Days 74%
5 RN Director of Nursing
% of Days 74%
6 Physical Therapy Aide
% of Days 87%
5 Qualified Social Worker
% of Days 90%
2 Administrator
% of Days 72%
7 Speech Language Pathologist
% of Days 86%
4 Nurse Aide in Training
% of Days 60%
6 Respiratory Therapy Technician
% of Days 86%
8 Physical Therapy Assistant
% of Days 76%
1 Registered Nurse
% of Days 46%
1 Nurse Practitioner
% of Days 58%
1 Medical Director
% of Days 3%
1 Occupational Therapy Assistant
% of Days 3%

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $36K Rank #91 / 114Federal fines — State benchmarkedThis home is ranked 91st out of 114 homes in Mississippi. Shows this facility's cumulative CMS federal fine dollars versus the Mississippi average among facilities with fines, and where it ranks among 114 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
9% lower than Mississippi average

Mississippi average: $39K

Number of fines 4
100% more fines than Mississippi average

Mississippi average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Mississippi average

Mississippi average: 0.2

Fines amount comparison
Fines amount comparison
This facility $36K
Mississippi average $39K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

4 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 28, 2025
$16K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 3, 2025
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 3, 2025
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 11, 2024
$9K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.6
10% worse than Mississippi average

Mississippi average: 12.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.1
26% worse than Mississippi average

Mississippi average: 22.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.6%
22% better than Mississippi average

Mississippi average: 21.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 37.5%
53% worse than Mississippi average

Mississippi average: 24.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.2%
41% worse than Mississippi average

Mississippi average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
46% better than Mississippi average

Mississippi average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.8%
19% better than Mississippi average

Mississippi average: 7.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
81% better than Mississippi average

Mississippi average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
In line with Mississippi average

Mississippi average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Mississippi average

Mississippi average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.6%
50% better than Mississippi average

Mississippi average: 21.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
In line with Mississippi average

Mississippi average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
In line with Mississippi average

Mississippi average: 97.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.7%
9% better than Mississippi average

Mississippi average: 87.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
89% better than Mississippi average

Mississippi average: 2.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.2%
8% better than Mississippi average

Mississippi average: 84.6%

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 29 days

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 22 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 128
Medicare
37
28.9% of residents
Medicaid
86
67.2% of residents
Private pay or other
5
3.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.2M
Profit
$94.0K
Privately-owned community Operated by a business corporation.
Home revenue
$23.2M Rank #1 / 106Revenue — State benchmarkedThis home is ranked 1st out of 106 homes in Mississippi. Shows this facility's annual revenue compared to the Mississippi SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$94.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #6 / 106Payroll — State benchmarkedThis home is ranked 6th out of 106 homes in Mississippi. Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.2M
35.2% of revenue Rank #91 / 106Payroll % — State benchmarkedThis home is ranked 91st out of 106 homes in Mississippi. Shows payroll as a percentage of revenue versus the Mississippi average. Well-run Mississippi SNFs typically land around 51–70% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.9M
Total costs $23.1M

What does this home offer?

Personal care icon
Personal care icon

Personal Care Assistance

Companionship icon
Companionship icon

Companionship

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Places of interest near Senior Helpers

Address 3.7 miles from city center Info Estimated distance in miles from Southaven's city center to Senior Helpers's address, calculated via Google Maps. — 1.55 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)

Calculate Travel Distance to Senior Helpers

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Address

Financial Assistance for
Nursing Home in Mississippi

Senior Helpers is located in Southaven, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.

Get Financial aid guidance

Elderly and Disabled Waiver

Mississippi Medicaid E&D Waiver

Age 65+ or disabled
General Mississippi resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
MS

Higher asset limit; rural focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Meals ($6/meal)

Mississippi Caregiver Respite Program

MS NFCSP Respite

Age Caregiver of someone 60+
General Mississippi resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
MS

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Assisted Living (AL) Waiver

Mississippi Assisted Living Waiver

Age 65+ or disabled
General Mississippi resident, Medicaid-eligible, NFLOC, living in approved AL facility.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT required.
Asset Limits $4,000 (individual), $6,000 (couple).
MS

Only for AL facilities with waiver contracts; small program size.

Benefits
Personal care Meals Medication management Respite Transportation within AL facility

Independent Living (IL) Waiver

Mississippi Independent Living Waiver

Age 16+ (65+ for seniors)
General Mississippi resident, Medicaid-eligible, NFLOC but capable of self-direction.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT required.
Asset Limits $4,000 (individual), $6,000 (couple).
MS

Self-directed care; limited to in-home settings.

Benefits
Personal care (4-6 hours/day) Respite (~200 hours/year) Home mods Assistive tech Transition services

Medicare Savings Program (MSP)

Mississippi Medicare Savings Program

Age 65+ or disabled
General Mississippi resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MS

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Mississippi Homemaker Program

Mississippi Homemaker Program (via Area Agencies on Aging)

Age 60+
General Mississippi resident, not Medicaid-eligible, needs assistance with daily living.
Income Limits (2025) ~$1,063/month (100% FPL, individual); prioritizes low-income.
Asset Limits Not strictly assessed; need-based focus.
MS

10 AAAs; waitlist possible due to funding caps.

Benefits
Homemaker services (2-4 hours/day, e.g., cleaning, meal prep) Respite (~2 days/year) Transportation Meals

VA Aid and Attendance (A&A) and Housebound Benefits

Mississippi VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Mississippi resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MS

High veteran population in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Senior Helpers

Is Senior Helpers in a walkable area?

Senior Helpers has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are there photos of Senior Helpers?

Yes — there are 15 photos of Senior Helpers in the photo gallery on this page.

What is the address of Senior Helpers?

Senior Helpers is located at 1080 Goodman Rd E, Southaven, MS 38671.

What is the phone number of Senior Helpers?

(800) 760-6389 will put you in contact with the team at Senior Helpers.

Is Senior Helpers Medicare or Medicaid certified?

Yes — Senior Helpers is a CMS-certified provider of Medicare and Medicaid.

Guides for Better Senior Living

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