Total staff
211
Employees
163
Contractors
48
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Senior Helpers
Nursing Home, Home Care & Memory Care · Southaven, MS
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Senior Helpers
Nursing Home, Home Care & Memory Care · Southaven, MS
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Senior Helpers accepts Medicare, Medicaid, and private pay.
Overview of Senior Helpers
In the heart of Southaven, Mississippi, Senior Helpers wins the trust of numerous families in the community. Their dedication to allowing seniors to age gracefully in the comfort of their homes is truly praiseworthy. Offering a spectrum of services, including transitional care, companion care, specialized Parkinson’s and memory care, as well as end-of-life support, Senior Helpers goes the extra mile to meet the unique needs of each individual.
Established in 2021, Senior Helpers has swiftly become a symbol of excellence in the realm of home health care. Their exceptional work ethic and unwavering commitment make families feel not just supported, but truly at ease, knowing their loved ones are in capable and caring hands. With Senior Helpers, seniors find not just assistance, but genuine companionship, enhancing their quality of life in their cherished home environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 76th out of 110 homes in Mississippi. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 76th out of 110 homes in Mississippi. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 0m per day
Rank #76 / 110Nurse hours — State benchmarkedThis home is ranked 76th out of 110 homes in Mississippi. Shows adjusted nurse hours per resident per day benchmarked to the Mississippi average, with a ranking across 110 Mississippi SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Mississippi avg
-14%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 14m per day |
Types of Care at Senior Helpers
Home Care
Memory Care
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.5%
Rank #21 / 115Occupancy rate — State benchmarkedThis home is ranked 21st out of 115 homes in Mississippi. Shows this facility's occupancy rate versus the Mississippi average, with its Statewide rank out of 115. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
107 days
Occupancy rate
93.5%
Rank #21 / 115Occupancy rate — State benchmarkedThis home is ranked 21st out of 115 homes in Mississippi. Shows this facility's occupancy rate versus the Mississippi average, with its Statewide rank out of 115. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
107 days
Walk Score: 46 / 100 Rank #106 / 319Walk Score — State benchmarkedThis home is ranked 106th out of 319 homes in Mississippi. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Mississippi SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Respite Care
Specific ProgramsAlzheimer's & Dementia Care, Parkinson's Care, Companion Care, Personal Care, Return Home Transitional Care, Chronic Disease Care, VA Benefit Assistance, Surgery Assistance, End-of-Life Support Care
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.65:1
0% compared with Mississippi average
Avg staff/day
77
Average shift
7.9 hours
0% compared with Mississippi average
Total staff hours (quarter)
56,088
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
1
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
96
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
8.5%
4,793 contractor hours this quarter
Certified Nursing Assistant: 8
Physical Therapy Assistant: 8
Speech Language Pathologist: 7
Licensed Practical Nurse: 6
Physical Therapy Aide: 6
Respiratory Therapy Technician: 6
Qualified Social Worker: 5
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 88 | 8 | 96 | 25,240 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 39 | 6 | 45 | 12,694 | 92 | 100% | 9.6 |
| Clinical Nurse Specialist | 17 | 0 | 17 | 6,114 | 92 | 100% | 9 |
| Dietitian | 3 | 0 | 3 | 1,741 | 91 | 99% | 9.1 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,519 | 68 | 74% | 8.1 |
| RN Director of Nursing | 5 | 0 | 5 | 1,499 | 68 | 74% | 7.8 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,272 | 80 | 87% | 6.7 |
| Qualified Social Worker | 0 | 5 | 5 | 1,132 | 83 | 90% | 6.1 |
| Administrator | 2 | 0 | 2 | 968 | 66 | 72% | 8 |
| Speech Language Pathologist | 0 | 7 | 7 | 859 | 79 | 86% | 6.9 |
| Nurse Aide in Training | 4 | 0 | 4 | 777 | 55 | 60% | 7.2 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 670 | 79 | 86% | 6.3 |
| Physical Therapy Assistant | 0 | 8 | 8 | 633 | 70 | 76% | 7 |
| Registered Nurse | 1 | 0 | 1 | 471 | 42 | 46% | 11.2 |
| Nurse Practitioner | 1 | 0 | 1 | 428 | 53 | 58% | 8.1 |
| Medical Director | 0 | 1 | 1 | 36 | 3 | 3% | 12 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 3 | 3% | 12 |
96 Certified Nursing Assistant
% of Days
100%
45 Licensed Practical Nurse
% of Days
100%
17 Clinical Nurse Specialist
% of Days
100%
3 Dietitian
% of Days
99%
3 Mental Health Service Worker
% of Days
74%
5 RN Director of Nursing
% of Days
74%
6 Physical Therapy Aide
% of Days
87%
5 Qualified Social Worker
% of Days
90%
2 Administrator
% of Days
72%
7 Speech Language Pathologist
% of Days
86%
4 Nurse Aide in Training
% of Days
60%
6 Respiratory Therapy Technician
% of Days
86%
8 Physical Therapy Assistant
% of Days
76%
1 Registered Nurse
% of Days
46%
1 Nurse Practitioner
% of Days
58%
1 Medical Director
% of Days
3%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$36K Rank #91 / 114Federal fines — State benchmarkedThis home is ranked 91st out of 114 homes in Mississippi. Shows this facility's cumulative CMS federal fine dollars versus the Mississippi average among facilities with fines, and where it ranks among 114 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
9% lower than Mississippi averageMississippi average: $39K
Number of fines
4
100% more fines than Mississippi averageMississippi average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Mississippi averageMississippi average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$36K
Mississippi average
$39K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 3, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 3, 2025
$6K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 3, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 3, 2025
$6K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2024
$9K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
10% worse than Mississippi averageMississippi average: 12.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.1
26% worse than Mississippi averageMississippi average: 22.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
22% better than Mississippi averageMississippi average: 21.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
37.5%
Percent of long-stay residents whose ability to move independently worsened
37.5%
53% worse than Mississippi averageMississippi average: 24.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.2%
41% worse than Mississippi averageMississippi average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
46% better than Mississippi averageMississippi average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
19% better than Mississippi averageMississippi average: 7.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
81% better than Mississippi averageMississippi average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.4%
Percent of long-stay residents who lose too much weight
6.4%
In line with Mississippi averageMississippi average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Mississippi averageMississippi average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.6%
Percent of long-stay residents who received an antipsychotic medication
10.6%
50% better than Mississippi averageMississippi average: 21.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
In line with Mississippi averageMississippi average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Mississippi averageMississippi average: 97.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
9% better than Mississippi averageMississippi average: 87.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
89% better than Mississippi averageMississippi average: 2.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
8% better than Mississippi averageMississippi average: 84.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
64% of new residents, often for short stays.
Typical stay
29 days
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
22 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
128
Medicare
37
28.9% of residents
Medicaid
86
67.2% of residents
Private pay or other
5
3.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Senior Helpers based on CMS SNF Cost Reports.
Occupancy Rate
93.5%
↑ 3.7pp vs 2022
Net Income
$94.0K
↑ ~$1.0M vs 2022
Total Payroll
$8.2M
↓ ~$183.1K vs 2022
Profit Margin
0.4%
↑ 5.6pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$23.2M
Profit
$94.0K
Privately-owned community
Operated by a business corporation.
Home revenue
$23.2M Rank #1 / 106Revenue — State benchmarkedThis home is ranked 1st out of 106 homes in Mississippi. Shows this facility's annual revenue compared to the Mississippi SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$94.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 106Payroll — State benchmarkedThis home is ranked 6th out of 106 homes in Mississippi. Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 106Payroll — State benchmarkedThis home is ranked 6th out of 106 homes in Mississippi. Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.1M
What does this home offer?
Personal Care Assistance
Companionship
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Senior Helpers
3.7 miles from city center
Estimated distance in miles from Southaven's city center to Senior Helpers's address, calculated via Google Maps.
— 1.55 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)
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Financial Assistance for
Nursing Home in Mississippi
Senior Helpers is located in Southaven, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.
Frequently Asked Questions about Senior Helpers
Is Senior Helpers in a walkable area?
Senior Helpers has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the address of Senior Helpers?
Senior Helpers is located at 1080 Goodman Rd E, Southaven, MS 38671.
What is the phone number of Senior Helpers?
(800) 760-6389 will put you in contact with the team at Senior Helpers.
Is Senior Helpers Medicare or Medicaid certified?
Yes — Senior Helpers is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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