(888) 927-9409
Pricing Call
(888) 927-9409
Servant Heart
Servant Heart

Servant Heart

2225 Jester Ct, Reno, NV 89503 View map Calculator: See prices in your area
Servant Heart accepts Medicaid.
Contact Us Explore Open Rooms
Calculator: See prices in your area
Servant Heart accepts Medicaid.

Overview of Servant Heart

Facebook

Conveniently located in Reno, NV, Servant Heart Senior Living LLC is a trusted assisted living community that offers assistance for activities of daily living. Here, residents can spend their retirement comfortably with thoughtfully furnished accommodations and well-maintained amenities. Household tasks, including housekeeping, laundry, and meal preparation, are also taken care of, ensuring residents have a maintenance-free lifestyle.

Promoting an active lifestyle and social engagement, social events and light exercises are conducted. Residents also take their medications as prescribed and travel to their appointments with ease, as medication management and transportation services are also provided. The community’s supportive environment and dedicated services allow residents to maintain their independence without hassles.

Facility Direct Line (775) 787-2100
Facility Direct Line (775) 787-2100 rsatterfield@servantshearts.org
Facebook
Bed community size
8-bed community Rank #233 / 321Bed count — State benchmarkedThis home is ranked 233rd out of 321 homes in Nevada for Bed Count. Shows this facility's certified or reported bed count compared to other Nevada facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
2 years in operation Rank #245 / 277Years in operation — State benchmarkedThis home is ranked 245th out of 277 homes in Nevada for Years In Operation. Shows how long this facility has been in operation compared to other Nevada facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 22 / 100 Rank #333 / 415Walk Score — State benchmarkedThis home is ranked 333rd out of 415 homes in Nevada for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Nevada facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
75%
Rank #177 / 263Occupancy rate — State benchmarkedThis home is ranked 177th out of 263 homes in Nevada for Occupancy. Shows this facility's occupancy rate versus the Nevada average, with its Statewide rank out of 263. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Nevada average: 81.5%
Occupied beds
6 / 8
Average occupied beds in Nevada homes 92 beds

License Details

Facility TypeResidential Facility For Groups
StatusActive
IssuanceJanuary 1, 2024
ExpirationDecember 31, 2026
CertificationsCARF Accreditation
AccreditationsCARF

Ownership & Operating Entity

Servant Heart is administered by Nida Mir.

Type Of Units

Independent Living
1 units
Assisted Living Beds (Low Income) Units designated for residents who qualify for low-income assistance programs.
0 units
Assisted Living
7 units
Total beds
8 units

Safety & Compliance

Wheelchair Accessible
Safety FeaturesAnnual training in 1st aid, CPR, blood-borne pathogens, medication administration

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Policies & Features

Admission CriteriaMinimal wait time for services (30-60 days)

Amenities & Lifestyle

Transportation
Activities
Wellness Programmusic, art, media, social activities
Branded ProgramsServant's Heart day program
Volunteer Program
Touring HoursMonday-Friday: 8:00 AM - 4:00 PM

Contact Servant Heart

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

Since 2023 · 3 years of data 7 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Nevada state average
Overall vs. NV average 0 Worse No metrics in this bucket. 3 Better Metrics better than Nevada average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (40% below)
Latest Inspection July 22, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNV Averagevs. NV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 762 This facility has 89% fewer total deficiencies than a typical Nevada assisted living residence (7 vs. NV avg 62).↓ 89% better
Deficiencies per year Info Average deficiencies per year since 2023. 2.320.7 This facility has 89% fewer deficiencies per year than a typical Nevada assisted living residence (2.3 vs. NV avg 20.7).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.83 This facility has 40% fewer deficiencies per inspection than a typical Nevada assisted living residence (1.8 vs. NV avg 3).↓ 40% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNV Averagevs. NV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 421 This facility has had 81% fewer total inspections than the Nevada average (4 vs. NV avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 81% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 22, 2025 annual inspection found no deficiencies and awarded the facility a grade of A with no further action required.
  • September 4, 2024 annual inspection cited seven deficiencies focused on medication administration, including missing reviews, expired meds, improper labeling, and incomplete physician assessments.
  • May 21, 2024 complaint investigation found no deficiencies and unsubstantiated allegations against the Administrator regarding emergency response and qualifications.
Show Inspection Reports

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Servant Heart

Address 2.3 miles from city center Info Estimated distance in miles from Reno's city center to Servant Heart's address, calculated via Google Maps.

Calculate Travel Distance to Servant Heart

Add your location

Address

Compare Assisted Living around Reno

The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.

Park Place Assisted Living
AL
MC
Reno (West University)
60
Facility 60
NV AVG 42
Rank #84 / 321
Yes
6
Facility 6
NV AVG 45
Rank #397 / 415
Studio
29
Facility 29
NV AVG 14
Rank #20 / 277
 68.3% -33
92
Facility 92
NV AVG 62
Rank #201 / 235
2.8
Facility 2.8
NV AVG 3.0
Rank #141 / 235
Amy Roukie
Servant Heart
AL
Reno (West University)
8
Facility 8
NV AVG 42
Rank #233 / 321
No
22
Facility 22
NV AVG 45
Rank #333 / 415
Independent Living (1), Assisted Living Beds (Low Income), Assisted Living (7)
2
Facility 2
NV AVG 14
Rank #245 / 277
 75.0% -4
7
Facility 7
NV AVG 62
Rank #37 / 235
1.8
Facility 1.8
NV AVG 3.0
Rank #89 / 235
Nida Mir
Sierra Manor Care Home
AL
NH
Reno
8
Facility 8
NV AVG 42
Rank #233 / 321
No
15
Facility 15
NV AVG 45
Rank #366 / 415
Independent Living (3), Assisted Living Beds (Low Income), Assisted Living (5)
14
Facility 14
NV AVG 14
Rank #118 / 277
 75.0% -13
11
Facility 11
NV AVG 62
Rank #48 / 235
0.8
Facility 0.8
NV AVG 3.0
Rank #25 / 235
Laila Buenviaje
Golden Years Castle Group Home Care
AL
RESC
Reno (West University)
8
Facility 8
NV AVG 42
Rank #233 / 321
No
8
Facility 8
NV AVG 45
Rank #390 / 415
Independent Living, Assisted Living Beds (Low Income), Assisted Living (8)
22
Facility 22
NV AVG 14
Rank #75 / 277
 75.0% -33
61
Facility 61
NV AVG 62
Rank #164 / 235
1.8
Facility 1.8
NV AVG 3.0
Rank #89 / 235
Jose Castillo, Jr.
Amy’s Eden Senior Care
AL
HC
HOS
MC
RC
Reno-Yes
66
Facility 66
NV AVG 45
Rank #67 / 415
Private Rooms
13
Facility 13
NV AVG 14
Rank #122 / 277
-A+----
View all Nearby Homes

Financial Assistance for
Assisted Living in Nevada

Servant Heart is located in Reno, Nevada.
Here are the financial assistance programs available to residents in Nevada.

Get Financial aid guidance

Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled
General Nevada resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NV

High urban demand (e.g., Las Vegas); rural challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Nevada Senior Services Program

NV SSP

Age 60+
General Nevada resident, at risk of decline.
Income Limits ~$1,800/month individual, varies
Asset Limits $5,000 individual
NV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus)
General Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$967/month (individual); spenddown allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
NV

Self-directed (family can be paid); statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Senior Rx Program

Nevada Senior Rx Program

Age 65+
General Nevada resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
NV

Covers up to $38.75/month premium; funded by tobacco settlement.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled
General Nevada resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NV

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NV

5 AAAs; prioritizes rural, low-income caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nevada resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NV

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Servant Heart

What neighborhood is Servant Heart in?

Servant Heart is in the West University neighborhood of Reno.

Is Servant Heart in a walkable area?

Servant Heart has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Servant Heart's license expire?

According to NV state health department records, Servant Heart's license expires on December 31, 2026.

What is the occupancy rate at Servant Heart?

Servant Heart's occupancy is 75%.

Who is the administrator of Servant Heart?

Nida Mir is the administrator of Servant Heart.

How many beds does Servant Heart have?

Servant Heart has 8 beds.

Are there photos of Servant Heart?

Yes — there is 1 photo of Servant Heart in the photo gallery on this page.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat