Shadow Mountain Memory Care

Memory Care in Phoenix

Overview of Shadow Mountain Memory Care

Located in the neighborhood of Phoenix, Arizona, Shadow Mountain Memory Care is a premiere senior living community designed for residents dealing with Alzheimer’s Disease, dementia and other forms of memory loss. Here, residents are offered with exceptional, compassionate care tailored to their individual needs and preferences. The community designed their environment and accommodations to offer utmost comfort and safety, while accommodating residents’ specific needs.

Dedicated to helping its residents continue living full, connected lives, the community offers them with various activities and specialized programming that provides them the engagement and stimulation they need to exercise their cognitive functions and memory. Meals here are made from scratch to make sure they are fresh, delicious, and packed with the freshest ingredients and all the nutrients residents need to stay nourished and healthy. Various community features and conveniences are also offered to provide residents with a worry-free lifestyle.

(480) 530-5706
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Services

Directed Care Services (capacity: 72)
Personal Care Services
Supervisory Care Services

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceSeptember 12, 2020
ExpirationAugust 12, 2026
License NumberAL11632C
QualificationHealth Care

Ownership & Operating Entity

Shadow Mountain Memory Care is administrated by Misty Farnstrom.

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 278 / 381 / 416 / 423 / 507 sq. ft

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Housing Options: Private / Companion Suites

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Building Type: Single-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

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Music and Arts Classes

Types of Care at Shadow Mountain Memory Care

Memory Care Respite Care

Contact Shadow Mountain Memory Care

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

9 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

8 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date October 21, 2024
Complaint
Results No deficiencies

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

0.4 deficiencies per inspection

Arizona average: 1.8 deficiencies per inspection

Compare Memory Care around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Brookdale Central Paradise Valley
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Paradise Valley Village)155Yes 67 Private / Companion Suites18-Brandy Cooper6366.0
Brookdale Desert Ridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Paradise Valley Village)120Yes 38 Private / Companion Suites6-Sylvia Mulshine11464.2
Cave Creek Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Cave Creek (Desert View Village)97Yes 25 Private / Companion Suites1-Michelle Toft100.0
Shadow Mountain Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Phoenix (Paradise Valley Oasis)72Yes 70 Private / Companion Suites5A-Misty Farnstrom940.4
Haven Springs at North Phoenix
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Paradise Valley Village)10No 38 Private / Companion Suites--Dimple Amin200.0

Living Spaces & Floor Plans

Shadow Mountain Memory Care1 2
Shadow Mountain Memory Care4 2
Shadow Mountain Memory Care3 2
Shadow Mountain Memory Care2 2

Financial Assistance for
Memory Care in Arizona

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+
General Arizona resident, unemployed, low-income.
Income Limits (2025) ~$1,519/month 125% of poverty level, individual
Asset Limits Not specified; income-driven.
AZ

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Benefits
Paid training (20 hours/week) Job placement (avg. $300-$500/month earnings) Career counseling

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Places of interest near Shadow Mountain Memory Care

Address 13.0 miles from city center Info Estimated distance in miles from Phoenix's city center to Shadow Mountain Memory Care's address, calculated via Google Maps. — 3.31 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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