Shelby Oaks Post Acute
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Shelby Oaks Post Acute

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Shelby Oaks Post Acute accepts Medicare, Medicaid, and private pay.

Overview of Shelby Oaks Post Acute

Shelby Oaks Post Acute is a compassionate nursing home in Memphis, TN, that offers skilled nursing and rehabilitation. Promoting a nurturing environment, the community features cozy communal spaces and peaceful outdoors. 24-hour care, wound care, and social services are also offered to ensure residents’ holistic wellness. Through personalized care options, the community strives to meet older adults’ complex healthcare needs.

Musical performances, a variety of games, and field trips are among the lifestyle calendar curated to keep residents active and socially connected. A barber, courtyards, and an activity room are also available, providing residents with places for leisure and wellness. With its ideal location in the lively neighborhood of Memphis, the community ensures residents have easy access to their leisure and necessities. This senior living community is a great choice for retirement in Tennessee, especially with its comprehensive services and extensive amenities.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 64.7% Below TN avg. ▼ 64.7% Below TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.1% Below TN avg. ▼ 64.1% Below TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 17.2% Below TN avg. ▼ 17.2% Below TN avg.TN average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 41.9% Below TN avg. ▼ 41.9% Below TN avg.TN average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Tennessee state averages

Total nursing care / resident Info This home is ranked 61st out of 192 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 40m per day
Rank #61 / 192Nurse hours — State benchmarkedThis home is ranked 61st out of 192 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 192 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Tennessee avg (3h 38m per day)
vs Tennessee avg
+1%

5 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +6% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 39m per day ▲ 6% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 59m per day ▼ 11% State avg: 1h 6m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 1m per day ▼ 6% State avg: 2h 9m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 7m per day ▼ 7% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▼ 23% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 23m per day ▼ 6% State avg: 25m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
147 days
Bed community size
42-bed community Rank #381 / 426Bed count — State benchmarkedThis home is ranked 381st out of 426 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
40 years in operation Rank #42 / 385Years in operation — State benchmarkedThis home is ranked 42nd out of 385 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 64 / 100 Rank #50 / 553Walk Score — State benchmarkedThis home is ranked 50th out of 553 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
79%
Rank #72 / 319Occupancy rate — State benchmarkedThis home is ranked 72nd out of 319 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 319. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Tennessee average: 71.6%
Occupied beds
33 / 42
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeNursing Home
StatusLicensed
IssuanceJanuary 7, 1992
ExpirationJanuary 16, 2026 Expired
CountyObion
License Number00000234

Ownership & Operating Entity

Shelby Oaks Post Acute is legally operated by Eagle Lake Holdings. LLC, and administered by Weston Holt.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Deja Williams, Administrator

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Doctor on Staff

Amenities & Lifestyle

Transportation
Specific ProgramsWound Care

Contact Shelby Oaks Post Acute

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2019 · 7 years of data 21 citations 5 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Tennessee state average
Overall vs. TN average 4 Worse Metrics worse than Tennessee average:
• Total citations (425% above)
• Citations per year (400% above)
• Citations per inspection (110% above)
• Total inspections (150% above)
0 Better No metrics in this bucket.
Latest Inspection September 30, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 214 This facility has 425% more total citations than a typical Tennessee nursing home (21 vs. TN avg 4).↑ 425% worse
Citations per year Info Average citations per year since 2019. 30.6 This facility has 400% more citations per year than a typical Tennessee nursing home (3 vs. TN avg 0.6).↑ 400% worse
Citations per inspection Info Average citations per inspection. 4.22 This facility has 110% more citations per inspection than a typical Tennessee nursing home (4.2 vs. TN avg 2).↑ 110% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 52 This facility has 150% more total inspections than a typical Tennessee nursing home (5 vs. TN avg 2).↑ 150% worse

Residents information

Stay stats

Average length of stay
515 days
Total residents
30
Total admissions (2024)
18
Total discharges (2024)
21

Discharges

  • To hospital 4
  • To Private Residence or Home 3

Demographics

GENDER

  • Female Residents 83.3%
  • Male Residents 16.7%

AGE DISTRIBUTION

  • 75-79 13.3%
  • 80-84 10%
  • 85-89 26.7%
  • 90 or more 50%

ETHNICITY

  • White Residents 100%

Health Inspection History

Inspections since 2019
Total health inspections 4

Tennessee average 3.5


Last Health inspection on Sep 2025

Total health citations
21 Rank #143 / 196Health citations — State benchmarkedThis home is ranked 143rd out of 196 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 196 TN facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
5.25 Rank #140 / 196Citations per inspection — State benchmarkedThis home is ranked 140th out of 196 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 196 facilities with citation data. Lower is better.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 21 citations resulted from standard inspections; and 2 of 21 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
1
9% better than Tennessee average

Tennessee average: 1.1


Serious health citations
1
67% worse than Tennessee average

Tennessee average: 0.6

1 critical citation Tennessee average: 1.1

1 serious citation Tennessee average: 0.6

19 moderate citations Tennessee average: 13.7

0 minor citations Tennessee average: 0.1
Citations history (last 7 years)
Abuse/Neglect critical citation Sep 30, 2025
Corrected

Abuse/Neglect moderate citation Sep 30, 2025
Corrected

Infection Control moderate citation Nov 17, 2022
Corrected

Nursing Services moderate citation Nov 17, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 72
Employees 70
Contractors 2
Staff to resident ratio 1.06 : 1
39% fewer staff per resident than Tennessee average
Tennessee average ratio: 1.75 : 1 Tennessee average ratio: 1.75 : 1See full Tennessee ranking
Avg staff/day 31
Average shift 8.8 hours
6% better than Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 25,051

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 6 total: 5 full-time employees and 1 contractor. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 14 total: 13 full-time employees and 1 contractor. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 31 CNA Staff are full-time employees. No contractors work on this role. 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.4%

1,358 contractor hours this quarter

Licensed Practical Nurse: 1 Registered Nurse: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3103111,41692100%9.4
Licensed Practical Nurse131144,94192100%9.7
Clinical Nurse Specialist3031,6046672%8.6
Registered Nurse5161,5978997%9
Physical Therapy Assistant3031,0237784%6.6
Speech Language Pathologist3039018592%5.4
Qualified Activities Professional3036207177%8.1
RN Director of Nursing1016016368%9.5
Dietitian1015416975%7.8
Nurse Practitioner1015056368%8
Administrator1014886166%8
Physical Therapy Aide2024036065%6.5
Respiratory Therapy Technician1013665863%6.3
Qualified Social Worker202482022%2.3
31 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 72%
6 Registered Nurse
% of Days 97%
3 Physical Therapy Assistant
% of Days 84%
3 Speech Language Pathologist
% of Days 92%
3 Qualified Activities Professional
% of Days 77%
1 RN Director of Nursing
% of Days 68%
1 Dietitian
% of Days 75%
1 Nurse Practitioner
% of Days 68%
1 Administrator
% of Days 66%
2 Physical Therapy Aide
% of Days 65%
1 Respiratory Therapy Technician
% of Days 63%
2 Qualified Social Worker
% of Days 22%

Penalties and fines

Includes penalties issued in 2023-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $109K Rank #177 / 198Federal fines — State benchmarkedThis home is ranked 177th out of 198 homes in Tennessee. Shows this facility's cumulative CMS federal fine dollars versus the Tennessee average among facilities with fines, and where it ranks among 198 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26% higher than Tennessee average

Tennessee average: $86K

Number of fines 2
15% more fines than Tennessee average

Tennessee average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Tennessee average

Tennessee average: 0.5

Fines amount comparison
Fines amount comparison
This facility $109K
Tennessee average $86K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 30, 2025
$105K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 17, 2023
$4K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
8% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.8
19% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.8%
5% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.0%
12% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 11.6%
44% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.0%
90% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.8%
98% worse than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.0%
142% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.2%
49% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 18.1%
65% worse than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.7%
19% worse than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.5%
In line with Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.8%
In line with Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 79.4%
In line with Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.9%
127% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.3%
16% better than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 41.3%
86% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.3%
8% better than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 69.2%
29% better than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 39.1%
23% worse than Tennessee average

Tennessee average: 50.6%

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

71% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 7 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 68
Medicare
10
14.7% of residents
Medicaid
32
47.1% of residents
Private pay or other
26
38.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M Rank #135 / 196Revenue — State benchmarkedThis home is ranked 135th out of 196 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$856.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #132 / 196Payroll — State benchmarkedThis home is ranked 132nd out of 196 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.9M 58.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #132 / 196Payroll % — State benchmarkedThis home is ranked 132nd out of 196 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee facilities typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.2M

What does this home offer?

Transportation services icon
Transportation services icon

Transportation Services

Rehabilitative support icon
Rehabilitative support icon

Rehabilitative Support

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (71% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
171 total

Coverage residents most often arrive under.

Medicare 26%
Private pay 71%
Medicaid 3%
Discharges
169 total

Coverage residents most often leave under.

Medicare 23%
Private pay 64%
Medicaid 12%

Places of interest near Shelby Oaks Post Acute

Address 9.8 miles from city center Info Estimated distance in miles from Memphis's city center to Shelby Oaks Post Acute's address, calculated via Google Maps.

Calculate Travel Distance to Shelby Oaks Post Acute

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Address

Compare Nursing Homes around Memphis

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

5 facilities compared · CMS & TN Dept. of Health data

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8.49
Facility 8.49
TN AVG 3.63
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3
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1.5
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-11A+
29
Facility 29
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Paul Martin
$11.8M
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146.9%
Facility 146.9%
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445133
Allenbrooke Nursing & Rehab Center
NH
NC
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Facility 180
TN AVG 88
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Facility 89.6%
TN AVG 73%
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3.53
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TN AVG 3.63
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-15%-3%
$8.3k
Facility $8.3k
TN AVG $90.9k
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8
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TN AVG 15.4
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4.0
Facility 4.0
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1153A+
48
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TN AVG 34
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Richie Anderson
$17.5M
Facility $17.5M
TN AVG $11.5M
Rank #32 / 196
$11.5M
Facility $11.5M
TN AVG $4.6M
Rank #11 / 196
65.5%
Facility 65.5%
TN AVG 41%
Rank #5 / 196
445485
Shelby Oaks Post Acute
NH
Memphis (East Memphis)
42
Facility 42
TN AVG 88
Rank #381 / 426
78.6%
Facility 78.6%
TN AVG 73%
Rank #72 / 319
+8%
3.66
Facility 3.66
TN AVG 3.63
Rank #61 / 192
-6%+1%
$83.6k
Facility $83.6k
TN AVG $90.9k
Rank #177 / 198
21
Facility 21
TN AVG 15.4
Rank #143 / 196
5.3
Facility 5.3
TN AVG 4.4
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262A+
64
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TN AVG 34
Rank #50 / 553
William Smith
$6.7M
Facility $6.7M
TN AVG $11.5M
Rank #135 / 196
$3.9M
Facility $3.9M
TN AVG $4.6M
Rank #132 / 196
58.1%
Facility 58.1%
TN AVG 41%
Rank #132 / 196
445426
Graceland Rehabilitation and Nursing Center
NH
HC
Memphis (Whitehaven)
60
Facility 60
TN AVG 88
Rank #289 / 426
100.0%
Facility 100.0%
TN AVG 73%
Rank #1 / 319
+37%
2.63
Facility 2.63
TN AVG 3.63
Rank #188 / 192
-53%-28%
$342.6k
Facility $342.6k
TN AVG $90.9k
Rank #197 / 198
43
Facility 43
TN AVG 15.4
Rank #195 / 196
8.6
Facility 8.6
TN AVG 4.4
Rank #190 / 196
20173A+
64
Facility 64
TN AVG 34
Rank #50 / 553
Graceland Nursing Operator, LLC
$17.9M
Facility $17.9M
TN AVG $11.5M
Rank #19 / 196
$8.1M
Facility $8.1M
TN AVG $4.6M
Rank #36 / 196
45.1%
Facility 45.1%
TN AVG 41%
Rank #136 / 196
445331
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
NH
MC
NC
Memphis (Midtown)
50
Facility 50
TN AVG 88
Rank #341 / 426
100.0%
Facility 100.0%
TN AVG 73%
Rank #1 / 319
+37%
3.62
Facility 3.62
TN AVG 3.63
Rank #70 / 192
-29%0%
$810.4k
Facility $810.4k
TN AVG $90.9k
Rank #198 / 198
41
Facility 41
TN AVG 15.4
Rank #194 / 196
6.8
Facility 6.8
TN AVG 4.4
Rank #170 / 196
7148A+
80
Facility 80
TN AVG 34
Rank #7 / 553
Cnh Memphis Holdings LLC
$14.8M
Facility $14.8M
TN AVG $11.5M
Rank #48 / 196
$7.3M
Facility $7.3M
TN AVG $4.6M
Rank #31 / 196
49.5%
Facility 49.5%
TN AVG 41%
Rank #26 / 196
445150

Financial Assistance for
Nursing Home in Tennessee

Shelby Oaks Post Acute is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Shelby Oaks Post Acute

What neighborhood is Shelby Oaks Post Acute in?

Shelby Oaks Post Acute is in the East Memphis neighborhood of Memphis.

Who is the owner of Shelby Oaks Post Acute?

Shelby Oaks Post Acute is legally operated by Eagle Lake Holdings. LLC, and administered by Weston Holt.

Is Shelby Oaks Post Acute in a walkable area?

Shelby Oaks Post Acute has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Shelby Oaks Post Acute?

According to TN state health department records, Shelby Oaks Post Acute's license number is 00000234.

When does Shelby Oaks Post Acute's license expire?

According to TN state health department records, Shelby Oaks Post Acute's license expires on January 16, 2026.

What is the occupancy rate at Shelby Oaks Post Acute?

Shelby Oaks Post Acute's occupancy is 79%.

Does Shelby Oaks Post Acute operate as a for-profit or non-profit?

Shelby Oaks Post Acute is registered as a for-profit in TN.

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