Show Inspection Reports
Total health inspections
3
Virginia average 4.2
Last Health inspection on Jul 2023
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Signature Healthcare of Norfolk
Signature Healthcare of Norfolk, recognized as a reliable skilled nursing home, serves as a trusted haven for individuals in need of rehabilitation services, clinical care, and engaging nursing home activities during their golden years. This vibrant community maintains a welcoming culture, dedicated to delivering exceptional post-acute and skilled nursing care to seniors. It also takes pride in offering volunteer programs that contribute to a sense of community engagement.
In addition to its comprehensive services, the facility houses amenities like a computer station within the beauty shop. Further enhancing residents’ well-being, on-site podiatry, dental, and optometry services are readily available. Notably, the staff includes Spanish and Russian speakers, ensuring effective communication for residents who speak these languages. With a host of additional offerings, Signature Healthcare of Norfolk is committed to providing a supportive and enriching environment for its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
169
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
92.3%
Residents per day (avg)
156
Occupancy rate
92.3%
Residents per day (avg)
156
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
42% of new residents, often for short stays.
Typical stay
17 days
Medicaid
35% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$22.4M
Operating loss
-$385.8K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$22,354,130.00
Operating loss
$-385,842.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.7M
Walk Score: 88 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Additional licensing details
CMS Certification Number:
495068
Ownership & operating entity
Profit status:
for-profit
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. E. Joseph Steier, III, CEO
Care Services
Alzheimer's Certification
Types of Care at Signature Healthcare of Norfolk
Nursing Home
Memory Care
Hospice Care
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 inspections
Latest inspection
Date:July 21, 2023
Type:Routine
40 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health citations
47
Virginia average 38.4
Citations per inspection
15.67
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 47 citations resulted from standard inspections; and 5 of 47 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
3
3
200% worse than Virginia averageVirginia average: 1
0 critical citations
3 serious citations
40 moderate citations
4 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 21, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 21, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 21, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 21, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 21, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 21, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 21, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 21, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Norfolk The information below is reported by the Virginia Department of Social Services and Department of Health.
Autumn Care of Norfolk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norfolk (Foxhall)
120
90.5%
+6%
3.24
-13%
0
43
0
112
56
Soper, Celia
$11,0M
$5,8M
53.1%
495253
Studio / 1 Bed / 2 Bed
Ruxton Health of Norfolk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norfolk (Greenhill Farms)
60
90.8%
+6%
3.27
-13%
0
46
1
50
39
Marshall-Hodges, Kelli
$7,2M
$3,7M
51.1%
495309
Studio / 1 Bed
Signature Healthcare of Norfolk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norfolk (Ghent)
169
81.0%
-6%
3.39
-9%
0
47
3
156
88
Drake, Cie
$21,4M
$5,2M
24.4%
495068
Studio / 1 Bed
Consulate Health Care of Norfolk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norfolk (Colonial Place)
222
87.3%
+2%
3.32
-11%
1
54
3
193
77
Hajimomenian, Amir
$24,1M
$7,1M
29.7%
495273
Studio / 1 Bed
Lafayette Villa Nursing Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norfolk (Colonial Place)
-
-
-
-
-
0
0
0
-
75
-
-
-
-
-
Studio / 1 Bed
Places of interest near Signature Healthcare of Norfolk
1.9 miles from city center — 0.31 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)
1005 Hampton Blvd, Norfolk, VA 23507
Calculate Travel Distance to Signature Healthcare of Norfolk
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
197
Employees
169
Contractors
28
Staff to resident ratio
1.46:1
12% worse than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
75
Average shift
7.6 hours
5% worse than Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
52,000
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
57
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
84
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
4.4%
2,273 contractor hours this quarter
Licensed Practical Nurse: 18
Registered Nurse: 5
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 84 | 0 | 84 | 26,748 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 39 | 18 | 57 | 10,852 | 91 | 100% | 7.8 |
| Registered Nurse | 10 | 5 | 15 | 3,501 | 91 | 100% | 8.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,255 | 69 | 76% | 8.5 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,685 | 91 | 100% | 7.2 |
| RN Director of Nursing | 4 | 0 | 4 | 1,048 | 64 | 70% | 8.4 |
| Speech Language Pathologist | 2 | 0 | 2 | 875 | 65 | 71% | 7.2 |
| Physical Therapy Aide | 5 | 0 | 5 | 785 | 66 | 73% | 5.7 |
| Qualified Social Worker | 3 | 0 | 3 | 662 | 65 | 71% | 6.5 |
| Dietitian | 1 | 0 | 1 | 583 | 72 | 79% | 8.1 |
| Physical Therapy Assistant | 2 | 2 | 4 | 537 | 69 | 76% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 534 | 65 | 71% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 522 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 486 | 62 | 68% | 7.8 |
| Respiratory Therapy Technician | 3 | 2 | 5 | 363 | 59 | 65% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 47 | 6 | 7% | 7.8 |
84 Certified Nursing Assistant
% of Days
100%
57 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
76%
6 Other Dietary Services Staff
% of Days
100%
4 RN Director of Nursing
% of Days
70%
2 Speech Language Pathologist
% of Days
71%
5 Physical Therapy Aide
% of Days
73%
3 Qualified Social Worker
% of Days
71%
1 Dietitian
% of Days
79%
4 Physical Therapy Assistant
% of Days
76%
1 Nurse Practitioner
% of Days
71%
1 Dental Services Staff
% of Days
71%
1 Administrator
% of Days
71%
1 Mental Health Service Worker
% of Days
68%
5 Respiratory Therapy Technician
% of Days
65%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
135 residents
Residents by payment source
Medicare
9 residents (6.7%)
Medicaid
108 residents (80%)
Private pay or other
18 residents (13.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
12% worse than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
10% worse than Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
In line with Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.6%
Percent of long-stay residents whose ability to move independently worsened
24.6%
25% worse than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
In line with Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
83% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
39% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
73% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
15% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
69% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.8%
Percent of long-stay residents who received an antipsychotic medication
15.8%
23% worse than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
8% better than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
In line with Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.57
Number of hospitalizations per 1,000 long-stay resident days.
1.57
8% worse than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
57% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
26% better than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
18% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
23% better than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
9% worse than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
6% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.9%
6% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.0%
Rate of successful return to home or community from a skilled nursing facility.
55.0%
9% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Signature Healthcare of Norfolk based on CMS SNF Cost Reports.
Occupancy Rate
81.0%
↑ 3.6pp vs 2022
Net Income
-$385,842
↑ ~$549K vs 2022
Total Payroll
$8,138,032
↑ ~$1.2M vs 2022
Profit Margin
-1.8%
↑ 3.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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