Total health inspections
3
Virginia average 4.2
Last Health inspection on Jul 2023
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Signature Healthcare of Norfolk
Nursing Home
Signature Healthcare of Norfolk
Nursing Home
Signature Healthcare of Norfolk, recognized as a reliable skilled nursing home, serves as a trusted haven for individuals in need of rehabilitation services, clinical care, and engaging nursing home activities during their golden years. This vibrant community maintains a welcoming culture, dedicated to delivering exceptional post-acute and skilled nursing care to seniors. It also takes pride in offering volunteer programs that contribute to a sense of community engagement.
In addition to its comprehensive services, the facility houses amenities like a computer station within the beauty shop. Further enhancing residents’ well-being, on-site podiatry, dental, and optometry services are readily available. Notably, the staff includes Spanish and Russian speakers, ensuring effective communication for residents who speak these languages. With a host of additional offerings, Signature Healthcare of Norfolk is committed to providing a supportive and enriching environment for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
169
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
81%
Residents per day (avg)
156
Occupancy rate
81%
Residents per day (avg)
156
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
42% of new residents, often for short stays.
Typical stay
17 days
Medicaid
35% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Proprietary home
Partnership
Home revenue
$22.4M
Operating loss
-$385.8K
Proprietary home
Partnership
Home revenue
$22,354,130.00
Operating loss
$-385,842.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.7M
Walk Score: 88 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Additional licensing details
CMS Certification Number:
495068
Ownership & operating entity
Profit status:
for-profit
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. E. Joseph Steier, III, CEO
Care Services
Alzheimer's Certification
Types of Care at Signature Healthcare of Norfolk
Nursing Home
Memory Care
Hospice Care
Compare Nursing Homes around Norfolk
The information below is reported by the Virginia Department of Social Services and Department of Health.
Autumn Care of Norfolk
-46%
-13%
+6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Norfolk (Foxhall)
120
No
56
SOPER, CELIA
90.5%
$10,954,267.00
$5,818,316.00
53.1%
112.40
3.2393
-
43
-
-46%-13%+6%Studio / 1 Bed / 2 Bed
Ruxton Health of Norfolk
-38%
-13%
+6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Norfolk (Greenhill Farms)
60
No
39
MARSHALL-HODGES, KELLI
90.8%
$7,235,721.00
$3,696,631.00
51.1%
50.40
3.2679
-
46
1
-38%-13%+6%Studio / 1 Bed
Signature Healthcare of Norfolk
-18%
-9%
-6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Norfolk (Ghent)
169
No
88
DRAKE, CIE
81.0%
$21,403,133.00
$5,217,290.00
24.4%
155.60
3.3945
-
47
3
-18%-9%-6%Studio / 1 Bed
Consulate Health Care of Norfolk
-52%
-11%
+2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Norfolk (Colonial Place)
222
No
77
HAJIMOMENIAN, AMIR
87.3%
$24,065,882.00
$7,136,206.00
29.7%
192.60
3.3231
1
54
3
-52%-11%+2%Studio / 1 Bed
Lafayette Villa Nursing Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Norfolk (Colonial Place)
-
No
75
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Autumn Care of Norfolk
Type of care:
SNF
AL
Community:
Norfolk (Foxhall)
Bed Count:
120
Pets Allowed:
No
Operator:
SOPER, CELIA
CCN:
495253
Occupancy:
90.5%
Home Revenue:
$10,954,267.00
Payroll Costs:
$5,818,316.00
Payroll %:
53.1%
Avg Residents/Day:
112.40
Overall Rating:
Adj Nurse Hours:
3.2393
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
43
RN share vs State Avg:
-46%
-46%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
+6%
+6%
Bed Options:
Studio / 1 Bed / 2 Bed
Ruxton Health of Norfolk
Type of care:
SNF
AL
Community:
Norfolk (Greenhill Farms)
Bed Count:
60
Pets Allowed:
No
Operator:
MARSHALL-HODGES, KELLI
CCN:
495309
Occupancy:
90.8%
Home Revenue:
$7,235,721.00
Payroll Costs:
$3,696,631.00
Payroll %:
51.1%
Avg Residents/Day:
50.40
Overall Rating:
Adj Nurse Hours:
3.2679
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
46
Severe Citations:
1
RN share vs State Avg:
-38%
-38%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
+6%
+6%
Bed Options:
Studio / 1 Bed
Signature Healthcare of Norfolk
Type of care:
SNF
AL
Community:
Norfolk (Ghent)
Bed Count:
169
Pets Allowed:
No
Operator:
DRAKE, CIE
CCN:
495068
Occupancy:
81.0%
Home Revenue:
$21,403,133.00
Payroll Costs:
$5,217,290.00
Payroll %:
24.4%
Avg Residents/Day:
155.60
Overall Rating:
Adj Nurse Hours:
3.3945
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
47
Severe Citations:
3
RN share vs State Avg:
-18%
-18%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
-6%
-6%
Bed Options:
Studio / 1 Bed
Consulate Health Care of Norfolk
Type of care:
SNF
AL
Community:
Norfolk (Colonial Place)
Bed Count:
222
Pets Allowed:
No
Operator:
HAJIMOMENIAN, AMIR
CCN:
495273
Occupancy:
87.3%
Home Revenue:
$24,065,882.00
Payroll Costs:
$7,136,206.00
Payroll %:
29.7%
Avg Residents/Day:
192.60
Overall Rating:
Adj Nurse Hours:
3.3231
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
54
Severe Citations:
3
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+2%
+2%
Bed Options:
Studio / 1 Bed
Places of interest near Signature Healthcare of Norfolk
1.9 miles from city center — 0.31 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)
1005 Hampton Blvd, Norfolk, VA 23507
Calculate Travel Distance to Signature Healthcare of Norfolk
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
197
Total Staff
169
Employees
28
Contractors
52,000
Total Hours (Quarter)
75
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 8.2 | Yes |
| Licensed Practical Nurse | 57 | 7.8 | Yes |
| Certified Nursing Assistant | 84 | 7.6 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
160 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
7 staff
8.4hs shift avg
Therapy Services ⓘ
17 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6.5hs shift avg
Dietary Services ⓘ
7 staff
7.4hs shift avg
Other Services ⓘ
2 staff
7.9hs shift avg
Contractor Analysis
4.4%
of total hours from contractors
2,273 contractor hours this quarter
Licensed Practical Nurse: 18
Registered Nurse: 5
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 84 | 0 | 84 | 26,748 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 39 | 18 | 57 | 10,852 | 91 | 100% | 7.8 |
| Registered Nurse | 10 | 5 | 15 | 3,501 | 91 | 100% | 8.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,255 | 69 | 76% | 8.5 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,685 | 91 | 100% | 7.2 |
| RN Director of Nursing | 4 | 0 | 4 | 1,048 | 64 | 70% | 8.4 |
| Speech Language Pathologist | 2 | 0 | 2 | 875 | 65 | 71% | 7.2 |
| Physical Therapy Aide | 5 | 0 | 5 | 785 | 66 | 73% | 5.7 |
| Qualified Social Worker | 3 | 0 | 3 | 662 | 65 | 71% | 6.5 |
| Dietitian | 1 | 0 | 1 | 583 | 72 | 79% | 8.1 |
| Physical Therapy Assistant | 2 | 2 | 4 | 537 | 69 | 76% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 534 | 65 | 71% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 522 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 486 | 62 | 68% | 7.8 |
| Respiratory Therapy Technician | 3 | 2 | 5 | 363 | 59 | 65% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 47 | 6 | 7% | 7.8 |
Health Inspection History
Inspections
Total health citations
47
Citations per inspection
15.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 47 citations resulted from standard inspections; and 5 of 47 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
3
3
200% worse than Virginia averageVirginia average: 1
0 critical citations
3 serious citations
40 moderate citations
4 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Jul 21, 2023
Corrected
Quality of Care moderate citation
Jul 21, 2023
Corrected
Quality of Care moderate citation
Jul 21, 2023
Corrected
Care Planning moderate citation
Jul 21, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: SIGNATURE HEALTHCARE LLC
Resident Census by Payment Source
135
Total Residents
Medicare
9
(6.7%)
ⓘ
Medicaid
108
(80%)
ⓘ
Private Pay/Other
18
(13.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
12% worse than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
10% worse than Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
In line with Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.6%
Percent of long-stay residents whose ability to move independently worsened
24.6%
25% worse than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
In line with Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
83% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
39% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
73% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
15% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
69% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.8%
Percent of long-stay residents who received an antipsychotic medication
15.8%
23% worse than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
8% better than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
In line with Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.57
Number of hospitalizations per 1,000 long-stay resident days.
1.57
8% worse than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
57% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
26% better than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
18% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
23% better than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
9% worse than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
6% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.9%
6% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.0%
Rate of successful return to home or community from a skilled nursing facility.
55.0%
9% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Signature Healthcare of Norfolk based on CMS SNF Cost Reports.
Occupancy Rate
81.0%
↑ 3.6pp vs 2022
Net Income
-$385,842
↑ ~$549K vs 2022
Total Payroll
$8,138,032
↑ ~$1.2M vs 2022
Profit Margin
-1.8%
↑ 3.2pp vs 2022
Loading trend charts...
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