Signature HealthCARE of Primacy
Signature HealthCARE of Primacy
Signature HealthCARE of Primacy is a Nursing Home in Tennessee
Signature HealthCARE of Primacy is a Nursing Home in Tennessee
Overview of Signature HealthCARE of Primacy
Signature HealthCARE of Primacy redefines the standard of a premium nursing home and rehabilitation center. The nursing home focuses on conducting results-driven programs, with cutting-edge technologies that specifically cater to the varying needs of the residents. Signature HealthCARE boasts a talented team of caregivers who help promote the warm and welcoming atmosphere it holds today.
Seniors can feel confident and comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. They also offer patient intake, discharged residents, and an inpatient care navigation support– all essentially placing the residents the focus of the nursing services.
Home Information
SIGNATURE HEALTHCARE OF PRIMACY
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
-
Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
OccupancyBeds
120
Occupancy
73.9%
Total Bed Days Available
43800
Avg. Length of Stay
50 days
Avg. Residents per Day
91
FinanceHome Revenue
$16,215,792.00
Payroll Costs
$4,543,114.00
Profit
$-1,440,670.00
Total Home Costs
$13,037,910.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
28%
House Specifics:CCN
445140
Owner Name
SCOTT, CHARLA
Rural vs. Urban
Urban
County
Shelby
Type of Control
Proprietary — Individual
OperationsTotal Admissions
641
Total Discharges
643
% Medicaid Admissions
5%
% Medicare Admissions
28%
% Private Pay Admissions
67%
% Medicaid Discharges
8%
% Medicare Discharges
24%
% Private Pay Discharges
67%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.69 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
13846
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
5302
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
12712
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
January 7, 1992
License Expiration
January 13, 2026
Additional licensing details
License number:
00000239
CMS Certification Number:
445140
Ownership & operating entity
Signature HealthCARE of Primacy is legally operated by LP Memphis V, LLC, and administrated by Felix Strickland.
Comparison Chart
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.Compare Nursing Homes around Cordova
Signature HealthCARE of Primacy
AL
For seniors needing help with daily tasks but not full-time nursing.
Memphis
120
No
-
53
SCOTT, CHARLA
73.9%
$16,215,792.00
$4,543,114.00
28%
90.90
4/5
3.6872
4/5
3/5
4/5
-
Allenbrooke Nursing & Rehab Center
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Memphis
180
No
A+
48
ANDERSON, RICHIE
90.1%
$17,877,099.00
$7,868,083.00
44%
164.20
3/5
3.5298
3/5
2/5
4/5
-
Memphis Jewish Home & Rehab
AL
For seniors needing help with daily tasks but not full-time nursing.
Cordova
160
Yes
-
14
MEADOWS, BOBBY
130.3%
$23,749,790.00
$8,783,043.00
37%
133.80
2/5
5.0219
2/5
4/5
2/5
-
Highlands Health and Rehabilitation Center
AL
For seniors needing help with daily tasks but not full-time nursing.
TN 38111
180
No
-
67
THE BAY AT HIGHLANDS HOLDCO LLC
79.4%
$8,976,876.00
$3,042,804.00
33.9%
151.50
2/5
3.0868
2/5
2/5
3/5
2
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Memphis
169
No
A+
80
CNH MEMPHIS HOLDINGS LLC
74.3%
$13,575,233.00
$5,181,337.00
38.2%
146.00
1/5
3.6165
1/5
1/5
2/5
12
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Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
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Places of interest near Signature HealthCARE of Primacy
11.3 miles from city center
6025 Primacy Pkwy, Memphis, TN 38119
Calculate Travel Distance to Signature HealthCARE of Primacy
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
190
Total Staff
188
Employees
2
Contractors
43,911
Total Hours (Quarter)
66
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 26 | 7.4 | Yes |
| Licensed Practical Nurse | 43 | 7.7 | No |
| Certified Nursing Assistant | 66 | 7.4 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
143 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
9 staff
7.9hs shift avg
Therapy Services ⓘ
27 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
7hs shift avg
Dietary Services ⓘ
2 staff
7.4hs shift avg
Other Services ⓘ
3 staff
8.2hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
75 contractor hours this quarter
Registered Nurse: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 0 | 66 | 16,408 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 43 | 0 | 43 | 8,528 | 91 | 100% | 7.7 |
| Registered Nurse | 25 | 1 | 26 | 3,466 | 91 | 100% | 7.4 |
| Speech Language Pathologist | 8 | 0 | 8 | 2,868 | 86 | 95% | 6.8 |
| RN Director of Nursing | 8 | 0 | 8 | 2,780 | 80 | 88% | 8.1 |
| Physical Therapy Assistant | 9 | 0 | 9 | 1,860 | 91 | 100% | 6.7 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,642 | 91 | 100% | 6.9 |
| Dental Services Staff | 2 | 0 | 2 | 1,040 | 72 | 79% | 8.3 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 1,007 | 71 | 78% | 7.7 |
| Qualified Social Worker | 5 | 0 | 5 | 949 | 66 | 73% | 7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 705 | 77 | 85% | 5.1 |
| Nurse Practitioner | 1 | 0 | 1 | 561 | 69 | 76% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 539 | 68 | 75% | 7.9 |
| Dietitian | 1 | 0 | 1 | 526 | 71 | 78% | 7.4 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 448 | 61 | 67% | 7.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 65 | 19 | 21% | 3.4 |
Health Inspection History
Source: CMS Health Citations (Dec 2018 – Dec 2021)
2
Inspections
10
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5
Citations/Inspection
Dec 2021
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
3
30% of total
Quality of Life & Care
2
20% of total
Infection Control
1
10% of total
Citation Sources
Standard Inspections
10
Complaint Investigations
0
State Comparison (TN)
Avg Citations (State)
15.4
This Facility: 10
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Dec 01, 2021 | D | Quality of Care | F0690 | Corrected |
| Dec 01, 2021 | D | Care Planning | F0638 | Corrected |
| Dec 01, 2021 | E | Care Planning | F0640 | Corrected |
| Dec 01, 2021 | D | Care Planning | F0641 | Corrected |
| Dec 19, 2018 | E | Infection Control | F0880 | Corrected |
| Dec 19, 2018 | E | Pharmacy | F0759 | Corrected |
| Dec 19, 2018 | D | Pharmacy | F0760 | Corrected |
| Dec 19, 2018 | E | Pharmacy | F0761 | Corrected |
| Dec 19, 2018 | D | Quality of Care | F0686 | Corrected |
| Dec 19, 2018 | D | Care Planning | F0658 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: signature healthcare llc
Resident Census by Payment Source
78
Total Residents
Medicare
13
(16.7%)
ⓘ
Medicaid
38
(48.7%)
ⓘ
Private Pay/Other
27
(34.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
12.9
Score
23% worse than avg
State avg: 10.5
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
20.3
Score
Near average
State avg: 19.5
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
21.6%
Lost Too Much Weight
5.7%
Urinary Tract Infection
0.0%
Depressive Symptoms
3.1%
Falls with Major Injury
0.5%
Pneumococcal Vaccine
68.3%
Antipsychotic Use
4.6%
Walking Ability Worsened
23.8%
Influenza Vaccine
54.9%
High Risk Residents with Pressure Ulcers
12.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
15.5%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
62.5%
22% worse than avg
State: 79.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1%
33% better than avg
State: 1.7%
Influenza Vaccine
52.5%
34% worse than avg
State: 79.8%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Tennessee Seniors
Program
State Program Name
Eligibility
Benefits
CHOICES Program
TN Medicaid CHOICES
Official government program page
- General: Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- TN Specifics: Managed care model; high rural demand.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Tennessee Options for Community Living
TN Options
Official government program page
- General: Age 60+, Tennessee resident, at risk of nursing home.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- TN Specifics: Limited funding; rural/urban balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, TN resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- TN Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
- General: Age 60+ prioritized, TN resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- TN Specifics: Covers gas, electric, propane; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
Official government program page
- General: Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed; need-based.
- TN Specifics: Includes grandparent caregivers; high rural demand.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Tennessee SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, TN resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- TN Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- TN Specifics: High veteran population; supports rural/urban care needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Elderly Nutrition Program
Tennessee Elderly Nutrition Program
Official government program page
- General: Age 60+, TN resident; no income limit but prioritizes low-income.
- Income Limits (2025): None; donations encouraged.
- Asset Limits: Not assessed.
- TN Specifics: Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
- Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Property Tax Relief Program
Tennessee Property Tax Relief Program
Official government program page
- General: Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025): ~$45,000/year (household, excludes half of Social Security).
- Asset Limits: Not assessed; income-focused.
- TN Specifics: Rebates up to $1,000; serves ~100,000 annually.
- Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Claim What’s Yours Financial Aid for Tennessee Seniors
TN Medicaid CHOICES
CHOICES Program
Requirements:
- General:Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- TN Specifics:Managed care model; high rural demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
TN Options
Tennessee Options for Community Living
Requirements:
- General:Age 60+, Tennessee resident, at risk of nursing home.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$5,000 (individual).
- TN Specifics:Limited funding; rural/urban balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Tennessee Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, TN resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- TN Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Tennessee LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, TN resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- TN Specifics:Covers gas, electric, propane; emergency aid available.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Tennessee Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
- Income Limits (2025):No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits:Not assessed; need-based.
- TN Specifics:Includes grandparent caregivers; high rural demand.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Tennessee SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, TN resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- TN Specifics:Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Tennessee VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- TN Specifics:High veteran population; supports rural/urban care needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Tennessee Elderly Nutrition Program
Elderly Nutrition Program
Requirements:
- General:Age 60+, TN resident; no income limit but prioritizes low-income.
- Income Limits (2025):None; donations encouraged.
- Asset Limits:Not assessed.
- TN Specifics:Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
Benefits without Contact:
- Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Tennessee Property Tax Relief Program
Property Tax Relief Program
Requirements:
- General:Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025):~$45,000/year (household, excludes half of Social Security).
- Asset Limits:Not assessed; income-focused.
- TN Specifics:Rebates up to $1,000; serves ~100,000 annually.
Benefits without Contact:
- Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
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