Signature HealthCARE of Primacy

Nursing Home
Overview of Signature Healthcare of Primacy

Signature Healthcare of Primacy redefines the standard of a premium nursing home and rehabilitation center. The nursing home focuses on conducting results-driven programs, with cutting-edge technologies that specifically cater to the varying needs of the residents. Signature HealthCARE boasts a talented team of caregivers who help promote the warm and welcoming atmosphere it holds today. 
Seniors can feel confident and comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. They also offer patient intake, discharged residents, and an inpatient care navigation support– all essentially placing the residents the focus of the nursing services. 

(901) 767-1040

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Tennessee average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Tennessee average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Tennessee average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Tennessee average: 3.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 41m per day

This home provides 2% more nursing time per resident than the state average.

Tennessee average: 3h 38m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 38m per day 37m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 16m per day 1h 6m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 40m per day 2h 9m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 47m per day 3h 21m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 29m per day 25m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 78

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 78.3%
Residents per day (avg) 91
Occupancy rate
78.3%
Residents per day (avg)
91

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

69% of new residents, often for short stays.

Typical stay 29 days

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Partnership
Home revenue
$18.1M
Operating loss
-$228.6K
Proprietary home Partnership
Home revenue
$18,124,899.00
Operating loss
$-228,626.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
26.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.5M
Total costs $18.4M
Bed community size
78-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
65%
Occupied Beds
51 of 78
Percentage of available beds currently in use by residents.
License Status
Licensed
Facility Type
Nursing Home
License Date
January 7, 1992
License Expiration
January 13, 2026

Additional licensing details

License number: 00000239
CMS Certification Number: 445140
County: Hawkins

Ownership & operating entity

Signature HealthCARE of Primacy is legally operated by LP Memphis V, LLC, and administrated by Felix Strickland.

Care Services

Nursing Services
Rehabilitation Services
Respite Care
24-Hour Staffing

Amenities & Lifestyle

24/7 Licensed Nursing Staff
Orthopedic Patients and Post-Op
Physical
Occupational
and Speech Therapies
Complex Post-Surgical Wounds
Wound Vacs
Life Vest
Bariatric Patients up to 400 Pounds
IV Medication Management
Support in Transitioning Home
Long-term Care
Respite Care
7-Day-A-Week Therapy Services Offered
Dysphagia Training
Pulmonary Rehab
Cardiac Rehab
Ultrasound
E-Stim
Diathermy
Outpatient Therapy
Orthopedic Recovery Program
Neurological Recovery Program
eSwallow™
Recreational Therapy
Joint Replacement Therapy
Coordination or Balance Program
Fall Management Program
Restorative Therapy
NuStep® & Omincycle® Equipment
24-hour Pharmacy
Facility-wide WiFi™
Computer Station for Patients
Bereavement Accommodations

Programs & Activities

Specific Programs
Clinical Services, Rehabilitation, Care Navigation, Life Enrichment, Volunteer Opportunities, Quality of Life Program, Multi-denominational Weekly Religious Services, Onsite Podiatry, Dental, and Optometry Services, Beauty Salon, Private Rooms Available
Religious Services
Yes
Volunteer Programs
Yes
Operating Hours
Monday-Friday: 9:00 AM - 9:00 PM, Saturday & Sunday: 10:00 AM - 6:30 PM
Contact Signature HealthCARE of Primacy

Residents information

Stay stats

Average length of stay
726 days
Total residents
86
Total admissions (2024)
36
Total discharges (2024)
39

Discharges

  • To Private Residence or Home 5
  • To Nursing Home 6

Demographics

GENDER

  • Female Residents 70.9%
  • Male Residents 29.1%

AGE DISTRIBUTION

  • 60-64 3.5%
  • 65-69 1.2%
  • 70-74 9.3%
  • 75-79 18.6%
  • 80-84 15.1%
  • 85-89 22.1%
  • 90 or more 30.2%

ETHNICITY

  • White Residents 100%

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The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Signature HealthCARE of Primacy
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Memphis
120
No
-
53
SCOTT, CHARLA
65.4%
$17,659,693.00
$4,864,633.00
27.5%
90.90
4/5
3.6872
4/5
3/5
4/5
-
10
-
+57%
+2%
-10%
Allenbrooke Nursing & Rehab Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis
180
No
A+
48
ANDERSON, RICHIE
89.6%
$18,434,339.00
$10,237,003.00
55.5%
164.20
3/5
3.5298
3/5
2/5
4/5
-
8
1
-8%
-3%
+23%
Memphis Jewish Home & Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cordova (Cordova)
160
Yes
-
14
MEADOWS, BOBBY
79.3%
$24,493,649.00
$10,126,834.00
41.3%
133.80
2/5
5.0219
2/5
4/5
2/5
-
14
1
+18%
+38%
+9%
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis (Midtown)
169
No
A+
80
CNH MEMPHIS HOLDINGS LLC
36.0%
$15,998,911.00
$6,725,915.00
42%
146.00
1/5
3.6165
1/5
1/5
2/5
12
41
7
-22%
0%
-51%
Highlands Health and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

TN 38111 (University)
120
No
-
67
The Bay at Highlands Health and Rehabili
86.7%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
+19%

Places of interest near Signature HealthCARE of Primacy

Address 11.3 miles from city center — 2.38 miles to nearest hospital (Baptist Memorial Hospital-Memphis)

Address 6025 Primacy Pkwy, Memphis, TN 38119

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

190
Total Staff
188
Employees
2
Contractors
43,911
Total Hours (Quarter)
66
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse267.4 Yes
Licensed Practical Nurse437.7 No
Certified Nursing Assistant667.4 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
143 staff
7.5hs shift avg
Physicians & Practitioners
9 staff
7.9hs shift avg
Therapy Services
27 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
7hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
3 staff
8.2hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
75 contractor hours this quarter
Registered Nurse: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6606616,40891100%7.4
Licensed Practical Nurse430438,52891100%7.7
Registered Nurse251263,46691100%7.4
Speech Language Pathologist8082,8688695%6.8
RN Director of Nursing8082,7808088%8.1
Physical Therapy Assistant9091,86091100%6.7
Physical Therapy Aide6061,64291100%6.9
Dental Services Staff2021,0407279%8.3
Clinical Nurse Specialist8081,0077178%7.7
Qualified Social Worker5059496673%7
Respiratory Therapy Technician3037057785%5.1
Nurse Practitioner1015616976%8.1
Mental Health Service Worker1015396875%7.9
Dietitian1015267178%7.4
Administrator1015206571%8
Other Dietary Services Staff1014486167%7.3
Occupational Therapy Assistant011651921%3.4

Health Inspection History

Inspections
Total health inspections 2

Tennessee average 3.5


Last Health inspection on Dec 2021

Total health citations 10
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

10 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Quality of Care moderate citation Dec 01, 2021
Corrected

Care Planning moderate citation Dec 01, 2021
Corrected

Care Planning moderate citation Dec 01, 2021
Corrected

Care Planning moderate citation Dec 01, 2021
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: signature healthcare llc
Resident Census by Payment Source
78 Total Residents
Medicare 13 (16.7%)
Medicaid 38 (48.7%)
Private Pay/Other 27 (34.6%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.9
23% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.3
In line with Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.6%
35% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 23.8%
10% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.5%
25% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.5%
85% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 12.7%
134% worse than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.7%
10% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.1%
72% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.6%
72% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 68.3%
24% worse than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 54.9%
42% worse than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.64
67% worse than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.84
46% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.5%
22% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
33% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 52.5%
34% worse than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.1%
9% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.4%
34% better than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 44.8%
17% worse than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 55.0%
9% better than Tennessee average

Tennessee average: 50.6%

Guides for Better Senior Living

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Financial Aid for Tennessee Seniors

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CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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