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Silver Birch of Mishawaka is a 125-bed assisted living and memory care community at 3630 Hickory Road in Mishawaka, Indiana. Led by Executive Director Natasha Welch, the three-story facility provides an affordable residential model for seniors aged 55 and older in St. Joseph County.
Operating under Indiana’s residential licensure, the community maintains a 2026 citations-per-inspection rate of zero based on its latest health surveys. Occupancy is strong at approximately 83%, with 105 units currently filled. Monthly costs for studio and one-bedroom apartments start at $4,837, and the facility is Medicaid-certified through Indiana’s waiver programs to support financial accessibility.
Licensed nurses and personal care assistants are on-site 24/7 to manage medication, diabetic monitoring, and daily physical needs. The clinical team facilitates on-site physical and occupational therapy through ancillary partnerships, while the memory care wing utilizes structured routines to support residents with Alzheimer’s and dementia.
Private apartments include kitchenettes, high-speed internet, and 24-hour emergency call systems. All-inclusive services cover restaurant-style dining (three meals daily), weekly housekeeping, and personal laundry.
Shared spaces feature a fully accessible fitness room, library, computer lounge, and beauty salon. Residents enjoy landscaped grounds with walking paths and a social calendar of daily exercise classes and creative workshops. Scheduled transportation is available for medical appointments and shopping trips within Mishawaka.
People seeking an affordable, Medicaid-eligible environment with 24-hour clinical oversight and robust social amenities may find this setting appropriate. Prospective residents should contact the administrator for current staffing disclosures and a tour to assess the 2026 quality performance.
Higher than the Indiana average: 68.1%Silver Birch of Mishawaka is legally operated by Mishawaka Rcf Lp, and administrated by Natasha Welch.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the assisted living residences benchmark below for the typical Indiana score; higher is better.
Above the Indiana average for assisted living residences.
Indiana assisted living residences benchmark: C 74/100
Inspection score: 82 out of 100. Letter grade B-. Above the Indiana average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 24 | 36 | This facility has 33% fewer total deficiencies than a typical Indiana assisted living residence (24 vs. IN avg 36).↓ 33% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 6 | 9 | This facility has 33% fewer deficiencies per year than a typical Indiana assisted living residence (6 vs. IN avg 9).↓ 33% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 18 | 19 | This facility has 5% fewer total visits than a typical Indiana assisted living residence (18 vs. IN avg 19).↓ 5% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 28% | 37% | This facility has 9 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (28% vs. IN avg 37%).↓ 9% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 16 | 13 | This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 5 | This facility has 40% fewer total complaints than a typical Indiana assisted living residence (3 vs. IN avg 5).↓ 40% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.8 | 1.3 | This facility has 38% fewer complaints per year than a typical Indiana assisted living residence (0.8 vs. IN avg 1.3).↓ 38% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 10, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving food safety, medication management, infection control, and residents’ rights, with some substantiated complaints citing issues such as failure to honor a resident’s choice of physician and medication administration errors. Complaint investigations were mostly unsubstantiated, with only a few substantiated complaints that did not result in enforcement actions or fines listed in the available reports. There were no enforcement actions, fines, or license suspensions noted in the reports. The facility’s inspection history shows improvement over time, with the most recent visits indicating compliance with state regulations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
1.8 miles from city center
Estimated distance in miles from Mishawaka's city center to Silver Birch of Mishawaka's address, calculated via Google Maps.
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Silver Birch of Mishawaka is located in MISHAWAKA, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Tanglewood Trace |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mishawaka | 148 | Yes | 59 | 1 Bed / 1 Bed Deluxe | 15
Facility
15
IN AVG
8
Rank
#78 / 361 |
43.2%
Facility
43.2%
IN AVG
65.6%
Rank
#369 / 414 | A+ | Barbara Gawel | Gahc3 Mishawaka In Alf Trs Sub LLC | Carol Campbell | 4 | 2
Facility
2
IN AVG
4.7
Rank
#50 / 352 | 9
Facility
9
IN AVG
34.7
Rank
#71 / 385 | 1.8
Facility
1.8
IN AVG
2.6
Rank
#214 / 385 |
| Silver Birch of Mishawaka |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mishawaka (6501) | 125 | No | 3 | - | - |
80.0%
Facility
80.0%
IN AVG
65.6%
Rank
#91 / 414 | - | Natasha Welch | Mishawaka Rcf LP | Nicole Whalen | 16 | 3
Facility
3
IN AVG
4.7
Rank
#110 / 352 | 24
Facility
24
IN AVG
34.7
Rank
#176 / 385 | 1.3
Facility
1.3
IN AVG
2.6
Rank
#116 / 385 |
| StoryPoint Schererville |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Schererville (Rolling Hill Estates) | 99 | Yes | 36 | - | 5
Facility
5
IN AVG
8
Rank
#117 / 361 |
88.9%
Facility
88.9%
IN AVG
65.6%
Rank
#35 / 414 | A+ | Stephanie Peterson | 7770 Schererville Opco LLC | Natasha Hoskin | 13 | 7
Facility
7
IN AVG
4.7
Rank
#266 / 352 | 43
Facility
43
IN AVG
34.7
Rank
#260 / 385 | 3.3
Facility
3.3
IN AVG
2.6
Rank
#278 / 385 |
| Independence Village of Fishers East |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fishers (Saxony Village) | 87 | Yes | 12 | Studio / 1 Bed / 2 Bed | 19
Facility
19
IN AVG
8
Rank
#58 / 361 |
69.0%
Facility
69.0%
IN AVG
65.6%
Rank
#193 / 414 | A+ | Christine Bright | 12950 Tablick Tenant LLC | Tina Brown | 11 | 8
Facility
8
IN AVG
4.7
Rank
#297 / 352 | 0
Facility
0
IN AVG
34.7
Rank
#1 / 385 | 0.0
Facility
0.0
IN AVG
2.6
Rank
#1 / 385 |
| Independence Village of Fishers East (Saxony) |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fishers (Saxony Village) | 87 | Yes | 12 | - | 19
Facility
19
IN AVG
8
Rank
#58 / 361 |
74.7%
Facility
74.7%
IN AVG
65.6%
Rank
#145 / 414 | A+ | Christine Bright | 12950 Tablick Tenant LLC | Tina Brown | 11 | 8
Facility
8
IN AVG
4.7
Rank
#297 / 352 | 40
Facility
40
IN AVG
34.7
Rank
#245 / 385 | 3.6
Facility
3.6
IN AVG
2.6
Rank
#302 / 385 |
Silver Birch of Mishawaka is in the 6501 neighborhood of MISHAWAKA.
Nicole Whalen is the Director of Nursing at Silver Birch of Mishawaka.
The legal owner and operator of Silver Birch of Mishawaka is Mishawaka Rcf Lp.
Silver Birch of Mishawaka has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Silver Birch of Mishawaka's license number is 25-014260-1.
According to IN state health department records, Silver Birch of Mishawaka's license expires on June 30, 2026.
Silver Birch of Mishawaka's occupancy is 80%.
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