Occupancy rate
87%
In line with Pennsylvania averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Springfield Crossings
Assisted Living in Delaware County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Springfield Crossings
Assisted Living in Delaware County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Dedicated to enhancing seniors’ quality of life, Springfield is a one-of-a-kind senior living community set in the accessible West Sproul Road, Springfield, PA, that features personal care, memory care, respite care, and rehabilitation care. Enjoy every moment of your retirement with cozy and well-designed studio and one-bedroom residences. With a responsible and well-trained team providing the highest standard of care and assistance 24/7, residents ease their worries and make their golden years more meaningful.
Pursue your dreams and gain meaningful experiences through engaging activities and enjoyable programs. Focusing on residents’ tastes and dietary needs, the community serves delectable and healthy meals for the finest dining experience. Springfield Crossing is a good place for seniors looking to optimize their freedom in their golden years with its welcoming environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 19m per day
vs Pennsylvania avg
-28%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
84
Avg. Length of Stay
28 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
56% of new residents, often for short stays.
Typical stay
21 days
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
2 - 3 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.0M
Profit
$2.2M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.0M
Profit
$2.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.8M
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
In line with Pennsylvania averageOccupied beds
73 / 84
Average residents
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceOctober 8, 2025
ExpirationMarch 28, 2026
CountyDelaware
License Number146510
Springfield Crossings is legally operated by Springfield Pch Llc.
Profit StatusPROFIT
81
Total Daily Staff
61
Waking Staff
0
Resident Support Staff
73
Residents Served
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Springfield Crossings
Assisted Living
Memory Care
Respite Care
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
13 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
4 visits/inspections triggered by complaints
Results
10 with citations
3 without citations
Pennsylvania average: 4 complaint visits
Pennsylvania average: 8 inspections with citations
Show Inspection Reports
4 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Pennsylvania average: 4 complaints
Latest inspection
Date
September 9, 2025
Follow Up62 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 63 citations
50 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 59 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Waivers: 2
Inspection Report Summary for Springfield Crossings
The most recent inspection on September 9, 2025, found one deficiency related to missing emergency telephone numbers in newly constructed rooms, which was corrected during the follow-up visit. Earlier inspections showed a mix of deficiencies including issues with resident theft and unauthorized charges, incomplete medical evaluations, staff training gaps, sanitation concerns, and documentation errors. Complaint investigations substantiated multiple incidents of resident theft and safety concerns, with police involvement and staff training implemented as corrective actions. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s record shows ongoing efforts to address identified issues, with some improvements noted in follow-up inspections verifying implementation of corrective plans.
Health Inspection History
Inspections
Total health inspections
15
Pennsylvania average 6.7
Last Health inspection on Jul 2025
Total health citations
48
Pennsylvania average 31.3
Citations per inspection
3.2
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 48 citations resulted from standard inspections; 18 of 48 resulted from complaint investigations; and 8 of 48 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
567% worse than Pennsylvania averagePennsylvania average: 0.3
Serious Health citations
0
0
100% better than Pennsylvania averagePennsylvania average: 0.6
2 critical citations
0 serious citations
45 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 28, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 28, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 17, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 17, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 27, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 27, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 27, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Delaware County The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Rose Tree Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Media (Upper Providence Township) | 149 | Yes | 6 | Watermark Operator, Llc | 7 | 3 | 85.7% | 38 | Profit | 162 | 63.1% | Studio / 1 Bed | - |
| Springfield Crossings |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springfield (Springfield Township) | 100 | No | 34 | Springfield Pch Llc | 13 | 4 | 76.9% | 62 | Profit | 81 | 86.9% | Studio / 1 Bed | - |
| Dunwoody Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Newtown Square | 81 | Yes | 64 | Dunwoody Village Inc | 16 | 3 | 75% | 58 | Non-Profit | 102 | 92.6% | Studio / 1 Bed | - |
| Riddle Village LifeCare Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Media | - | No | 24 | - | 0 | 0 | 0% | 0 | - | - | - | Studio / 1 Bed | A+ |
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3.4 miles from city center
Estimated distance in miles from Springfield's city center to Springfield Crossings's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
169
Employees
133
Contractors
36
Staff to resident ratio
1.90:1
0% compared with Pennsylvania averagePennsylvania average ratio: 1.94:1
Avg staff/day
54
Average shift
7.2 hours
8% worse than Pennsylvania averagePennsylvania average: 7.8 hours
Total staff hours (quarter)
35,613
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
71
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
12%
4,257 contractor hours this quarter
Qualified Social Worker: 9
Speech Language Pathologist: 8
Respiratory Therapy Technician: 8
Registered Nurse: 5
Physical Therapy Assistant: 4
Physical Therapy Aide: 2
Staff by category
| Certified Nursing Assistant | 71 | 0 | 71 | 14,003 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 25 | 0 | 25 | 6,037 | 91 | 100% | 7.2 |
| Registered Nurse | 23 | 5 | 28 | 4,474 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,595 | 70 | 77% | 8.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 992 | 66 | 73% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 963 | 90 | 99% | 6.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 908 | 90 | 99% | 7.4 |
| Physical Therapy Aide | 0 | 2 | 2 | 884 | 67 | 74% | 7 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 848 | 87 | 96% | 5.6 |
| Speech Language Pathologist | 0 | 8 | 8 | 814 | 75 | 82% | 6.3 |
| Qualified Social Worker | 0 | 9 | 9 | 606 | 76 | 84% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 61 | 67% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 489 | 63 | 69% | 7.8 |
| Qualified Activities Professional | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
71 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
28 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
77%
2 Mental Health Service Worker
% of Days
73%
4 Physical Therapy Assistant
% of Days
99%
2 Other Dietary Services Staff
% of Days
99%
2 Physical Therapy Aide
% of Days
74%
8 Respiratory Therapy Technician
% of Days
96%
8 Speech Language Pathologist
% of Days
82%
9 Qualified Social Worker
% of Days
84%
1 Administrator
% of Days
67%
1 Nurse Practitioner
% of Days
70%
1 Dental Services Staff
% of Days
69%
1 Qualified Activities Professional
% of Days
67%
1 Dietitian
% of Days
67%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89
Medicare
33
37.1% of residents
Medicaid
12
13.5% of residents
Private pay or other
44
49.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
43% worse than Pennsylvania averagePennsylvania average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
In line with Pennsylvania averagePennsylvania average: 22.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.5%
Percent of long-stay residents whose need for help with daily activities has increased
30.5%
61% worse than Pennsylvania averagePennsylvania average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.5%
Percent of long-stay residents whose ability to move independently worsened
19.5%
8% better than Pennsylvania averagePennsylvania average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.3%
35% better than Pennsylvania averagePennsylvania average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
18% worse than Pennsylvania averagePennsylvania average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
11.2%
Percent of long-stay high risk residents with pressure ulcers
11.2%
102% worse than Pennsylvania averagePennsylvania average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
8% better than Pennsylvania averagePennsylvania average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
13.6%
Percent of long-stay residents who lose too much weight
13.6%
105% worse than Pennsylvania averagePennsylvania average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
22.8%
Percent of long-stay residents who have depressive symptoms
22.8%
314% worse than Pennsylvania averagePennsylvania average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.5%
Percent of long-stay residents who received an antipsychotic medication
13.5%
21% better than Pennsylvania averagePennsylvania average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.2%
10% worse than Pennsylvania averagePennsylvania average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.5%
14% worse than Pennsylvania averagePennsylvania average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.4%
44% worse than Pennsylvania averagePennsylvania average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
15% better than Pennsylvania averagePennsylvania average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
21.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
21.5%
69% worse than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K
66% lower than Pennsylvania averagePennsylvania average: $59K
Number of fines
2
In line with Pennsylvania averagePennsylvania average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Pennsylvania averagePennsylvania average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$20K
Pennsylvania average
$59K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 19, 2024
$13K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 3, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 3, 2024
$7K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Springfield Crossings based on CMS SNF Cost Reports.
Occupancy Rate
75.5%
↑ 1.9pp vs 2022
Net Income
$2.2M
↑ ~$1.8M vs 2022
Total Payroll
$7.2M
↓ ~$1.4M vs 2022
Profit Margin
11.6%
↑ 9.7pp vs 2022
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