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St Anns Community
Nursing Home, Adult Day Care, Assisted Living, Hospice Care, Palliative Care & Skilled Nursing · Webster, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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St Anns Community

Nursing Home, Adult Day Care, Assisted Living, Hospice Care, Palliative Care & Skilled Nursing · Webster, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
920 Cherry Ridge Boulevard, Webster, NY 14580 View map Calculator: See prices in your area
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Overview of St Anns Community

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Situated at 920 Cherry Ridge Boulevard in Webster, Monroe County, St. Ann’s Community operates as a 72-bed nonprofit nursing home. The facility serves Medicare rehabilitation patients and longer-term skilled nursing residents, with memory care and respite options available. Current occupancy stands at 97%, well above the state average, signaling consistent demand and stable operations.

The staffing measure that most distinguishes this community is nurse hours: 4 hours 32 minutes per resident per day, approximately 30% higher than New York’s 3-hour 29-minute state average. This ranks the facility 40th among 388 state nursing homes. Direct clinical care at or above this level often reflects stronger oversight capacity and faster response to resident health changes; a meaningful differentiator for families evaluating skilled nursing options.

Regulatory findings, however, paint a more complex story. Across nine state inspections since 2021, the facility accumulated 20 citations, substantially above New York’s average. The September 2025 inspection, the most recent, documented six Level 2 deficiencies spanning feeding assistance, medication labeling, environmental safety, and electrical systems; no actual harm was reported at the time.

Earlier surveys during 2023 and 2024 identified similar recurring patterns in medication management, care planning, and life safety code compliance. While the facility corrected some deficiencies within months, the pattern of recurrence across multiple inspection cycles suggests systemic vulnerabilities in these operational areas.

The complaint record provides some counterbalance: 22 formal complaints over seven years resulted in 47% fewer complaint investigations than the state average, and those investigations yielded unsubstantiated findings. The facility has incurred no federal fines in the past three years. Long-stay resident outcomes, though, underscore care-quality gaps. Functional decline and fall-injury rates both run significantly above state averages, indicating residents either arrive with complex needs or experience functional loss during their stay at higher-than-typical rates.

St. Ann’s Community is suited for families seeking skilled nursing care with above-average staffing levels, particularly for short-stay rehabilitation or residents managing multiple chronic conditions.

Facility Direct Line (585) 697-6999
Facility Direct Line (585) 697-6999
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.7% Above NY avg. ▲ 62.7% Above NY avg.NY average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.3% Above NY avg. ▲ 41.3% Above NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 84.0% Above NY avg. ▲ 84.0% Above NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 4.8% Above NY avg. ▲ 4.8% Above NY avg.NY average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New York averages

Rank #23 / 395Nurse hours — State benchmarkedThis home is ranked 23rd out of 395 homes we track in New York for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 395 New York facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 23rd out of 395 homes we track in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 52m

36% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
39m
−7% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 3m
+37% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 10m
+45% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 30m
+42% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
−100% State avg: 7m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
24m
−16% State avg: 28m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: Nurse Aide is +45% above New York average

Capacity and availability

Residents per day
70
Bed community size
72-bed community Rank #601 / 736Bed count — State benchmarkedThis home is ranked 601st out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 75 / 100 Rank #527 / 1150Walk Score — State benchmarkedThis home is ranked 527th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
97%
Rank #92 / 392Occupancy rate — State benchmarkedThis home is ranked 92nd out of 392 homes we track in New York for occupancy. Shows this facility's occupancy rate versus the New York average, with its Statewide rank out of 392. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the New York average: 88.3%
Occupied beds
70 / 72
Average occupied beds in New York homes 166 beds

License Details

Facility TypeNursing Home
StatusActive
CountyMonroe
License Number2757301N
CMS Certification Number335730

Ownership & Operating Entity

St Anns Community is legally operated by St Anns Nursing Home Company Inc (the Heritage) (Not for Profit).

Owner NameSt Anns Nursing Home Company Inc (The Heritage) (Not For Profit)

Additional Services

7 services
Adult Day Services
Leo Center For Caring
Nursing Home Care
Pastoral Care
Podiatry
Rehab/Transitional Care
Wound Care

Contact St Anns Community

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Enforcement Actions Info Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

1 enforcement action

This facility has 1 enforcement action. 33% of New York nursing homes have zero, and the statewide average is 1.6.

  • January 7, 2025 Quality of Care #NH-25-053

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average 3 Worse Metrics worse than New York average:
• Life safety citations (50% above)
• Inspections with citations (50% above)
• Inspection citation rate (52% above) 6 Better Metrics better than New York average:
• Total citations (5% below)
• Health citations (30% below)
• Citations per inspection (4% below)
• Total complaints (72% below)
• Complaints per year (72% below)
• Complaints per bed (38% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2021 This facility has 5% fewer total citations than a typical New York nursing home (20 vs. NY avg 21).↓ 5% better
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 1420 This facility has 30% fewer health citations than a typical New York nursing home (14 vs. NY avg 20).↓ 30% better
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 64 This facility has 50% more life safety citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse
Citations per inspection Info Average citations per inspection. 2.22.3 This facility has 4% fewer citations per inspection than a typical New York nursing home (2.2 vs. NY avg 2.3).↓ 4% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 99 This facility has total inspections in line with the New York average (9 vs. NY avg 9).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 64 This facility has 50% more inspections with citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%44% This facility has 23 percentage points higher inspection citation rate than a typical New York nursing home (67% vs. NY avg 44%).↑ 23% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 2279 This facility has 72% fewer total complaints than a typical New York nursing home (22 vs. NY avg 79).↓ 72% better
Complaints per year Info Average complaints per year since 2022. 5.519.8 This facility has 72% fewer complaints per year than a typical New York nursing home (5.5 vs. NY avg 19.8).↓ 72% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.310.50 This facility has 38% fewer complaints per bed than a typical New York nursing home (0.31 vs. NY avg 0.5).↓ 38% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 815 This facility has had 47% fewer complaint investigations than the New York average (8 vs. NY avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 2

New York average 3.6

Last Health inspection on May 2024

Total health citations
8 Rank #42 / 397Health citations — State benchmarkedThis home is ranked 42nd out of 397 homes we track in New York for health citations. Shows this facility's total health deficiency citations benchmarked to the New York State average, with a ranking across all 397 NY facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 18.5

Citations per inspection
4 Rank #123 / 397Citations per inspection — State benchmarkedThis home is ranked 123rd out of 397 homes we track in New York for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New York mean across 397 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 8 citations resulted from standard inspections; and 1 of 8 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than New York average

New York average: 0.2

Serious health citations
0
100% better than New York average

New York average: 0.2

0 critical citations New York average: 0.2
0 serious citations New York average: 0.2
8 moderate citations New York average: 17.4
0 minor citations New York average: 0.7
Citations history (last 4 years)
Pharmacy moderate citation May 08, 2024
Corrected
Pharmacy moderate citation May 08, 2024
Corrected
Quality of Care moderate citation May 08, 2024
Corrected
Care Planning moderate citation May 08, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Infection Prevention & Vaccination

How this facility protects residents through staff vaccination policies and immunization practices.

Employee Flu Vaccination Rate: 93%

Percentage of facility employees vaccinated against influenza.

Lawsuit overview for St Anns Community

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 1
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 0
Closed Info Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes. 1
Since Info Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure. 2016
Most Recent Info Most recent filing on record. Recent activity means legal disputes are still being raised against this facility. 2016
View full lawsuit report

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 90
Employees 90
Contractors 0
Staff to resident ratio 1.30 : 1
644% more staff per resident than New York average
New York average ratio: 0.18 : 1 New York average ratio: 0.18 : 1See full New York ranking
Avg staff/day 43
Average shift 7.1 hours
8% worse than New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 27,962

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 18 LPN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 50 CNA Staff are full-time employees. No contractors work on this role. 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5005016,10292100%7
Licensed Practical Nurse180185,36592100%7
Registered Nurse120122,75392100%7.4
Administrator1015126470%8
Nurse Practitioner1015126470%8
Physical Therapy Assistant1015126470%8
Dietitian2024805863%6.7
Mental Health Service Worker1014806065%8
Occupational Therapy Aide1014645863%8
Other Social Services Staff1014266470%6.7
Speech Language Pathologist1013475863%6
Qualified Social Worker1011044%2.4
50 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
1 Administrator
% of Days 70%
View All Staffing Data in Monroe County

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.3
66% worse than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 33.6
85% worse than New York average

New York average: 18.1

Long-stay resident measures
Above average New York avg: 4.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 31.7%
93% worse than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 28.5%
72% worse than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 40.7%
90% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.3%
144% worse than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.3%
In line with New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.8%
30% worse than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.5%
7% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.7%
In line with New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.5%
In line with New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.4%
In line with New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 56.9%
26% worse than New York average

New York average: 76.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 69
Medicare
1
1.4% of residents
Medicaid
30
43.5% of residents
Private pay or other
38
55.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

This home is owned by Michelle Ashby

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 335730

Show certification details

What does this home offer?

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Pets Allowed

Places of interest near St Anns Community

Address 0.0 miles from city center Info Estimated distance in miles from Webster's city center to St Anns Community's address, calculated via Google Maps.

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Address

Compare Assisted Living around Monroe County

Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
St Anns Community ★ ★ ★ ★ ★
AL
ADC
HOS
NH
PC
SNF
Webster
72
Facility 72
NY AVG 160
Rank #601 / 736
97.2%
Facility 97.2%
NY AVG 90.6%
Rank #92 / 392
+7%
4.86
Facility 4.86
NY AVG 3.58
Rank #23 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +5%+36%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
8
Facility 8
NY AVG 18.5
Rank #42 / 397
4.0
Facility 4.0
NY AVG 5.1
Rank #123 / 397
-70-
75
Facility 75
NY AVG 64
Rank #527 / 1,150
Michelle Ashby$8.1M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$4.9M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.60.9%*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.335730
Fairport Rehab & Nursing Center ★ ★ ☆ ☆ ☆
AL
NH
PC
SNF
Fairport
142
Facility 142
NY AVG 160
Rank #355 / 736
95.8%
Facility 95.8%
NY AVG 90.6%
Rank #157 / 392
+6%
3.91
Facility 3.91
NY AVG 3.58
Rank #85 / 395
 ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -86%+9%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
25
Facility 25
NY AVG 18.5
Rank #314 / 397
8.3
Facility 8.3
NY AVG 5.1
Rank #365 / 397
-136-
35
Facility 35
NY AVG 64
Rank #908 / 1,150
Fairport Baptist Homes Adult Care Facility, Inc
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
NY AVG $29.2M
Rank #335 / 383
$7.6MFiscal year ending 12/2023
Facility $7.6MFiscal year ending 12/2023
NY AVG $15.4M
Rank #299 / 383
68.4%Fiscal year ending 12/2023
Facility 68.4%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #58 / 382
335576
Nursing Home Explorer

Financial Assistance for
Assisted Living in New York

St Anns Community is located in Webster, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about St Anns Community

Who is the owner of St Anns Community?

St Anns Community is legally operated by St Anns Nursing Home Company Inc (the Heritage) (Not for Profit).

Is St Anns Community in a walkable area?

St Anns Community has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of St Anns Community?

According to NY state health department records, St Anns Community's license number is 2757301N.

What is the occupancy rate at St Anns Community?

St Anns Community's occupancy is 97%.

Are pets allowed at St Anns Community?

Yes, St Anns Community allows residents to bring their pets.

Does St Anns Community operate as a for-profit or non-profit?

St Anns Community is registered as a non-profit in NY.

How many beds does St Anns Community have?

St Anns Community has 72 beds.

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