Smaller home · May offer a more intimate, personalized care environment.
St Anns Community
Podiatry, pastoral care, and rehab or transitional care sit on the additional services list here at St. Ann’s Community, alongside Adult Day Services. Foot care and spiritual support are the kind of thing that otherwise turns into two more appointments somebody has to drive or be driven to.
The Webster, New York, community covers nursing home care and skilled nursing with licensed nursing on-site around the clock, assisted living for help bathing, dressing, and medication when that help becomes needed, and adult day care for someone who needs the day here and still can sleep at home. Hospice and palliative care handle comfort, whether at the end of life or during a serious illness still being treated.
Because assisted living and skilled nursing share one campus here, a resident whose needs evolve can transition within it easily.
Seventy of the 72 beds were filled at the last count, a 97 percent census that leaves little slack. Nursing time reaches 4 hours and 52 minutes per resident daily.
A walk score of 75 marks the area as very walkable, so errands stay on foot for a resident who no longer drives. St. Anns Nursing Home Company operates the community.
Community insights.
About this community
St Anns Community is legally operated by St Anns Nursing Home Company Inc (the Heritage) (Not for Profit).
CMS Health Inspection History
ALM Inspection Grade
8 points above the New York average for CMS-certified facilities (84/100)
Category breakdown
Citations
Strong
18 severity-weighted points (11 citations) · 2× lower than the typical CMS-certified NY facility (median: 43)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Concern
56 days to fix issues · slower than the typical CMS-certified NY facility (median: 51)
Inspections
Includes all CMS health inspection records for this property, which could include management/ownership changes.
New York average 4.2
Last Health inspection on Sep 2025
New York average 20.1
New York average 4.77
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 11 citations resulted from standard inspections; 1 of 11 resulted from complaint investigations; and 1 of 11 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 4 years)
New York average: 0.3
New York average: 0.4
Citations history (last 4 years)
Infection Prevention & Vaccination
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Lawsuit overview for St Anns Community
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31Registered Nurse
Manages medical care and health needs.
Licensed Practical Nurse
Assists with medical care and medications.
Certified Nursing Assistant
Helps with daily care and mobility.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31Staff by category
Q4 2025 · Oct 1 – Dec 31| Certified Nursing Assistant | 50 | 0 | 50 | 16,102 | 92 | 100% | 7 |
| Licensed Practical Nurse | 18 | 0 | 18 | 5,365 | 92 | 100% | 7 |
| Registered Nurse | 12 | 0 | 12 | 2,753 | 92 | 100% | 7.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 2 | 0 | 2 | 480 | 58 | 63% | 6.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 426 | 64 | 70% | 6.7 |
| Speech Language Pathologist | 1 | 0 | 1 | 347 | 58 | 63% | 6 |
| Qualified Social Worker | 1 | 0 | 1 | 10 | 4 | 4% | 2.4 |
50 Certified Nursing Assistant
18 Licensed Practical Nurse
12 Registered Nurse
1 Administrator
1 Nurse Practitioner
1 Physical Therapy Assistant
2 Dietitian
1 Mental Health Service Worker
1 Occupational Therapy Aide
1 Other Social Services Staff
1 Speech Language Pathologist
1 Qualified Social Worker
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for St Anns Community from 2011–2012, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 2012 — the home's most recent complete cost report, an older period than most facilities report.
What does this home offer?
Pets Allowed
Places of interest near St Anns Community
0.0 miles from city center
Estimated distance in miles from Webster's city center to St Anns Community's address, calculated via Google Maps.
Calculate Travel Distance to St Anns Community
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Compare Assisted Living around Monroe County
Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| St Anns Community | AL ADC HOS NH PC SNF | Webster | 72
Facility
72
NY AVG
192
Rank
#391 / 429 |
97.2%
Facility
97.2%
NY AVG
90.6%
Rank
#90 / 388 | +7% | 4.86
Facility
4.86
NY AVG
3.58
Rank
#23 / 399 | A- | +5% | +36% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 11
Facility
11
NY AVG
18.5
Rank
#77 / 402 | 2.8
Facility
2.8
NY AVG
5.1
Rank
#64 / 402 | - | 70 | - |
75
Facility
75
NY AVG
63
Rank
#201 / 457 | St Anns Nursing Home Company Inc (The Heritage) (Not For Profit) | $8.1M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $4.9M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 60.9%*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 335730 | ||||
| Fairport Rehab & Nursing Center | AL NH PC SNF | Fairport | 42
Facility
42
NY AVG
192
Rank
#257 / 429 | - | - | 3.91
Facility
3.91
NY AVG
3.58
Rank
#86 / 399 | ? | -86% | +9% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 27
Facility
27
NY AVG
18.5
Rank
#319 / 402 | 6.8
Facility
6.8
NY AVG
5.1
Rank
#343 / 402 | - | 138 | - |
35
Facility
35
NY AVG
63
Rank
#369 / 457 | Fairport Baptist Homes Adult Care Facility, Inc | $11.2MFiscal year ending 12/2023
Facility
$11.2MFiscal year ending 12/2023
NY AVG
$29.0M
Rank
#337 / 387 | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
NY AVG
$15.3M
Rank
#300 / 387 | 68.4%Fiscal year ending 12/2023
Facility
68.4%Fiscal year ending 12/2023
NY AVG
55.7%
Rank
#58 / 386 | 335576 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other NY nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in New York
St Anns Community is located in Webster, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about St Anns Community
Who is the owner of St Anns Community?
St Anns Community is legally operated by St Anns Nursing Home Company Inc (the Heritage) (Not for Profit).
Is St Anns Community in a walkable area?
St Anns Community has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of St Anns Community?
According to NY state health department records, St Anns Community's license number is 2757301N.
What is the occupancy rate at St Anns Community?
St Anns Community's occupancy is 97.2%.
Are pets allowed at St Anns Community?
Yes, St Anns Community allows residents to bring their pets.
Does St Anns Community operate as a for-profit or non-profit?
St Anns Community is registered as a non-profit in NY.
What is the overall rating for St Anns Community?
St Anns Community received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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