Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 28 days.
St. John’s United operates a 104-bed nursing facility at 3940 Rimrock Road, Billings, Montana, administered by Karna Rhodes and owned by Gerald Pearsall. This voluntary non-profit church-affiliated community is car-dependent (Walk Score 6), 7.9 miles from downtown Billings with immediate access to Fuller Family Medicine. Current census: 26 residents (25% occupancy), average stay 129 days. Payer mix: 63% Medicare (28 days typical), 36% private pay (5–6 months), 1% Medicaid (18–19 years).
Staffing (Q4 2025): 262 total personnel including 29 RNs, 14 LPNs, and 164 CNAs. Total nursing delivers 5 hours 16 minutes per resident per day (35% above Montana average); weekend nursing reaches 4 hours 43 minutes (38% above state norm). Staff-to-resident ratio of 3.32:1 significantly exceeds benchmarks.
Care modalities include nursing home, independent and assisted living, memory care, home care, and hospice. Amenities: private rooms, aquatic center, fitness center, restaurant-style dining, housekeeping, and storage. 2023 financials: $34.4 million revenue, $19.6 million payroll, $984,311 net income. The facility ranks first statewide in payroll investment.
Quality outcomes show mixed results. Long-stay residents experience falls with major injury at 3.0% (31% better than state), pressure ulcers at 4.3% (32% better), and urinary tract infection at 2.0% (27% better). However, weight loss reaches 11.4% (85% worse), functional decline scores 23.4 (8% worse), and antipsychotic use stands at 20.8% (9% worse). No monetary penalties in three years.
The inspection record reveals significant compliance challenges. Over 34 months (August 2023–July 2025), four inspections yielded 33 deficiencies; 686% above Montana’s per-inspection average. July 2025 annual inspection cited 6 deficiencies: grievance policy gaps, medication errors exceeding 5%, incomplete care plans, expired food disposal, hand hygiene failures, and infection control breaches. A concurrent complaint investigation identified 2 deficiencies for delayed abuse/investigative findings reporting (2 days late).
August 2024 routine inspection documented 15 deficiencies spanning medication assessment, delayed abuse reporting, assessment accuracy, care planning, fall prevention, psychotropic medication governance, dietary and kitchen sanitation failures, and vaccination gaps. An August 2024 complaint investigation substantiated 2 deficiencies: delayed neglect reporting and 3-hour late insulin delivery. April 2024 complaint investigation found 1 deficiency: incorrect antiepileptic dosing for 27 days.
August 2023 routine inspection identified 7 deficiencies including unmet caregiver preferences, dementia care planning gaps, pressure ulcer management, missing equipment, absent nonpharmacological interventions, medication errors, and refrigerator temperature control failures. An August 2023 complaint investigation confirmed 1 deficiency for absent nonpharmacological documentation preceding antipsychotic initiation.
All violations carry moderate severity; no critical or serious citations exist. Deficiency patterns center on medication management, care planning, incident reporting timeliness, infection prevention, dietary operations, and failure to implement nonpharmacological approaches before chemical restraint, demonstrating compliance persistence without documented systemic resolution
St. John‘s United is administered by Karna Rhodes.
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Deficiencies
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
| 33 | 21 | This facility has 57% more total deficiencies than a typical Montana nursing home (33 vs. MT avg 21).↑ 57% worse |
|
Deficiencies per inspection
| 33 | 3 | This facility has 1000% more deficiencies per inspection than a typical Montana nursing home (33 vs. MT avg 3).↑ 1000% worse |
Inspections
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total inspections
| 1 | 7 | This facility has had 86% fewer total inspections than the Montana average (1 vs. MT avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 86% fewer |
Montana average 5.1
Last Health inspection on Jul 2025
Montana average 29.7
Montana average 5.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 33 citations resulted from standard inspections; 2 of 33 resulted from complaint investigations; and 3 of 33 came from combined inspections (standard and complaint).
Montana average: 0.3
Montana average: 2.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
7,897 contractor hours this quarter
| Certified Nursing Assistant | 91 | 73 | 164 | 20,672 | 92 | 100% | 8.1 |
| Registered Nurse | 27 | 2 | 29 | 6,453 | 92 | 100% | 10 |
| Licensed Practical Nurse | 11 | 3 | 14 | 3,964 | 92 | 100% | 10 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,111 | 64 | 70% | 8 |
| Occupational Therapy Assistant | 6 | 0 | 6 | 1,765 | 85 | 92% | 6.1 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,707 | 65 | 71% | 8.1 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,479 | 75 | 82% | 7.5 |
| Physical Therapy Assistant | 0 | 7 | 7 | 1,342 | 77 | 84% | 7 |
| Speech Language Pathologist | 0 | 5 | 5 | 928 | 69 | 75% | 6.6 |
| Nurse Aide in Training | 6 | 0 | 6 | 822 | 47 | 51% | 9.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 694 | 67 | 73% | 7.1 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 651 | 71 | 77% | 4.8 |
| Qualified Social Worker | 0 | 2 | 2 | 466 | 62 | 67% | 6.5 |
| Occupational Therapy Aide | 0 | 2 | 2 | 427 | 64 | 70% | 4.8 |
| Nurse Practitioner | 1 | 0 | 1 | 408 | 52 | 57% | 7.8 |
| Dietitian | 1 | 0 | 1 | 252 | 63 | 68% | 4 |
| Administrator | 1 | 0 | 1 | 220 | 55 | 60% | 4 |
| Medical Director | 0 | 1 | 1 | 37 | 16 | 17% | 2.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
63% of new residents, usually for short-term rehab.
36% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for St. John‘s United from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 28 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.5 miles from city center
Estimated distance in miles from Billings's city center to St. John‘s United's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| St. John‘s United | AL HC HOS IL MC NH RC SNF | Billings | 104
Facility
104
MT AVG
70
Rank
#21 / 103 |
25.0%
Facility
25.0%
MT AVG
61.5
Rank
#30 / 32 | -59% | 5.27
Facility
5.27
MT AVG
4.53
Rank
#4 / 33 | -29% | +16% | $0
Facility
$0
MT AVG
$83.8k
Rank
#1 / 34 | 33
Facility
33
MT AVG
29.7
Rank
#18 / 34 | 8.3
Facility
8.3
MT AVG
5.7
Rank
#30 / 34 | - | 26 | - |
6
Facility
6
MT AVG
43
Rank
#144 / 159 | Gerald Pearsall | $29.9MFiscal year ending 12/2023
Facility
$29.9MFiscal year ending 12/2023
MT AVG
$6.3M
Rank
#1 / 32 | $17.6MFiscal year ending 12/2023
Facility
$17.6MFiscal year ending 12/2023
MT AVG
$2.8M
Rank
#1 / 32 | 58.9%Fiscal year ending 12/2023
Facility
58.9%Fiscal year ending 12/2023
MT AVG
45.6%
Rank
#23 / 32 | 275024 | ||||
| Eagle Cliff Healthcare Community | AL HOS NH RC SNF | Billings (Heights) | 129
Facility
129
MT AVG
70
Rank
#10 / 103 |
27.9%
Facility
27.9%
MT AVG
61.5
Rank
#27 / 32 | -55% | 3.54
Facility
3.54
MT AVG
4.53
Rank
#18 / 33 | -29% | -22% | $80.9k
Facility
$80.9k
MT AVG
$83.8k
Rank
#27 / 34 | 64
Facility
64
MT AVG
29.7
Rank
#32 / 34 | 10.7
Facility
10.7
MT AVG
5.7
Rank
#33 / 34 | 4 | 36 | - |
3
Facility
3
MT AVG
43
Rank
#148 / 159 | Amin Family Limited Partnership | $4.2M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.2M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$6.3M
Rank
#20 / 32 | $1.6M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$1.6M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$2.8M
Rank
#26 / 32 | 38.2%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
38.2%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
45.6%
Rank
#26 / 32 | 275123 | ||||
| Yellowstone River Nursing and Rehabilitation | AL NH SNF | Billings (East Central) | 160
Facility
160
MT AVG
70
Rank
#6 / 103 | - | - | 3.57
Facility
3.57
MT AVG
4.53
Rank
#15 / 33 | +50% | -21% | $141.5k
Facility
$141.5k
MT AVG
$83.8k
Rank
#32 / 34 | 49
Facility
49
MT AVG
29.7
Rank
#26 / 34 | 6.1
Facility
6.1
MT AVG
5.7
Rank
#25 / 34 | 5 | 2 | - |
67
Facility
67
MT AVG
43
Rank
#33 / 159 | Sarah Caldwell | $9.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$9.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$6.3M
Rank
#2 / 32 | $5.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$5.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$2.8M
Rank
#3 / 32 | 57.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
57.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
45.6%
Rank
#27 / 32 | 275029 | ||||
| Skyline Heights Nursing and Rehabilitation | AL HOS NH SNF | W Billings (Colton Heights Apartments) | 150
Facility
150
MT AVG
70
Rank
#7 / 103 |
50.8%
Facility
50.8%
MT AVG
61.5
Rank
#21 / 32 | -17% | 2.99
Facility
2.99
MT AVG
4.53
Rank
#31 / 33 | -18% | -34% | $419.0k
Facility
$419.0k
MT AVG
$83.8k
Rank
#34 / 34 | 74
Facility
74
MT AVG
29.7
Rank
#34 / 34 | 8.2
Facility
8.2
MT AVG
5.7
Rank
#29 / 34 | 11 | 76 | - |
57
Facility
57
MT AVG
43
Rank
#51 / 159 | Anna Preciado | $8.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$8.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$6.3M
Rank
#3 / 32 | $4.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$2.8M
Rank
#5 / 32 | 52%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
52%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
45.6%
Rank
#30 / 32 | 275020 | ||||
| Billings Nursing and Rehab | - | AL HOS NH RC SNF | Billings (South Side) | 100
Facility
100
MT AVG
70
Rank
#26 / 103 |
73.0%
Facility
73.0%
MT AVG
61.5
Rank
#16 / 32 | +19% | 3.15
Facility
3.15
MT AVG
4.53
Rank
#29 / 33 | - | - | - | +27% | -30% | $62.8k
Facility
$62.8k
MT AVG
$83.8k
Rank
#24 / 34 | 45
Facility
45
MT AVG
29.7
Rank
#25 / 34 | 5.6
Facility
5.6
MT AVG
5.7
Rank
#16 / 34 | 3 | 73 | - |
56
Facility
56
MT AVG
43
Rank
#57 / 159 | - | $5.2M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$5.2M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$6.3M
Rank
#19 / 32 | $2.0M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$2.0M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
$2.8M
Rank
#21 / 32 | 39.1%*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
39.1%*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MT AVG
45.6%
Rank
#11 / 32 | 275120 |
St. John‘s United is located in Billings, Montana.
Here are the financial assistance programs available to residents in Montana.
St. John‘s United has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to MT state health department records, St. John‘s United's license number is 12420.
According to MT state health department records, St. John‘s United's license expires on August 19, 2027.
St. John‘s United's occupancy is 25%.
St. John‘s United has been operating for approximately 1 year, based on available licensing and registration records.
Yes, St. John‘s United allows residents to bring their pets.
St. John‘s United is registered as a non-profit in MT.
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