Starling at San Jose

Overview of Starling at San Jose

The Starling at San Jose in Jacksonville, Florida, offers first-rate services, first-rate dining choices, exciting engagement opportunities, opulent amenities, and robust wellness programs, making it the perfect place to enhance your vibrant way of life.
Their assisted Living residences are designed to nurture your mind and body. Their Memory Care facilities are specifically created to offer a stimulating environment that promotes engagement and well-being in a cozy and secure setting. In addition, they offer respite care programs for seniors who might require extra help as they recover from surgery or leave a skilled rehab center before they are ready to return safely to their homes.

(904) 337-6393

100-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: C- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusProvisional

IssuanceMarch 16, 2026

ExpirationSeptember 15, 2026

CountyDuval

License Number12887

Starling at San Jose is legally operated by Jax Sj Sh Opco Llc, and administrated by Shelly Jones.

Management CompanySSL SJ MANAGEMENT, LLC

Profit StatusFor-Profit

Private

100 units

Total beds

100 units

Staffing

Key information about the people who lead and staff this community.

English Spanish

Since 2018 · 8 years of data 17 citations 18 inspections 1 fine $500 fined

Inspection Score

12 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
1
vs 5 avg
↓ 80% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$500
vs $11.6k
↓ 96% lower than FL avg

Data reflects the most recent 8 years (since 2018).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Florida state average

Overall vs. FL average

Latest Inspection April 10, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	17	33	This facility has 48% fewer total citations than a typical Florida assisted living residence (17 vs. FL avg 33).↓ 48% better Rank #247 / 919 Total citations — State benchmarked This home is ranked 247th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2018.	2.1	4.1	This facility has 49% fewer citations per year than a typical Florida assisted living residence (2.1 vs. FL avg 4.1).↓ 49% better
Citations per inspection Average citations per inspection.	0.9	1.3	This facility has 31% fewer citations per inspection than a typical Florida assisted living residence (0.9 vs. FL avg 1.3).↓ 31% better Rank #64 / 919 Citations per inspection — State benchmarked This home is ranked 64th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	18	26	This facility has 31% fewer total inspections than a typical Florida assisted living residence (18 vs. FL avg 26).↓ 31% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	16	This facility has 69% fewer inspections with citations than a typical Florida assisted living residence (5 vs. FL avg 16).↓ 69% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	28%	62%	This facility has 34 percentage points lower inspection citation rate than a typical Florida assisted living residence (28% vs. FL avg 62%).↓ 34% better Rank #130 / 919 Inspection citation rate — State benchmarked This home is ranked 130th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Most recent inspection on April 10, 2025, found no deficiencies and no substantiated complaints.
October 6, 2020, inspection cited one Class 3 deficiency in emergency management planning.
July 23, 2018, inspection found three deficiencies including one Class 4 related to staffing, training, and background screening.

Show Inspection Reports

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

10.4 miles from city center Estimated distance in miles from Jacksonville's city center to Starling at San Jose's address, calculated via Google Maps. — 2.86 miles to nearest hospital (Publix Pharmacy at Old St. Augustine Plaza)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

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Starling at San Jose	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Jacksonville (Craven)	100 Facility 100 FL AVG 90 Rank #447 / 1073	No	51 Facility 51 FL AVG 40 Rank #502 / 1485	Jax Sj Sh Opco LLC	18	27.8% Facility 27.8% FL AVG 61.5% Rank #130 / 919	17 Facility 17 FL AVG 33 Rank #247 / 919	0.9 Facility 0.9 FL AVG 1.3 Rank #64 / 919	For-Profit	$500	Shelly Jones	-	C-
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What neighborhood is Starling at San Jose in?

Starling at San Jose is in the Craven neighborhood of Jacksonville.

What languages are spoken at Starling at San Jose?

The team at Starling at San Jose speaks English and Spanish.

Who is the owner of Starling at San Jose?

The legal owner and operator of Starling at San Jose is Jax Sj Sh Opco Llc.

Is Starling at San Jose in a walkable area?

Starling at San Jose has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Starling at San Jose?

According to FL state health department records, Starling at San Jose's license number is 12887.

When does Starling at San Jose's license expire?

According to FL state health department records, Starling at San Jose's license expires on September 15, 2026.

What payment types does Starling at San Jose accept?

Starling at San Jose accepts Other.

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