Sterling Care

Assisted Living Home
Overview of Sterling Care

Dedicated to improving seniors’ well-being, Sterling Care is a distinct senior living community offering assisted living, independent living, skilled nursing care, and rehabilitation across its convenient locations. The community strives to deliver top-notch care and assistance from a dedicated and highly skilled team. Enjoy your golden years doing what you love within the serene spaces of Sterling Care.

Sterling Care fosters a vibrant and welcoming environment, paving the way for residents to gain meaningful interactions and mingle with friends. Combining medical expertise and exceptional comfort, the community ensures seniors are well-cared for in every aspect of their well-being. Sterling Care is ideal for seniors aiming to spend their golden years doing what they love with its incredible amenities and peaceful setting.

(410) 838-7810

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Maryland average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Maryland average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Maryland average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Maryland average: 3.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 13m per day

This home provides 15% less nursing time per resident than the state average.

Maryland average: 3h 46m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 25m per day 50m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 12m per day 54m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 55m per day 2h 10m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 10m per day 3h 29m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 22m per day 37m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 155

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maryland average
Occupancy rate 85.2%
Residents per day (avg) 132
Occupancy rate
85.2%
Residents per day (avg)
132

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

49% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$25.6M
Profit
$760.4K
Proprietary home Corporation
Home revenue
$25,647,197.00
Profit
$760,412.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
29.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.4M
Total costs $24.9M
Years in operation
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Rebecca Adams, Administrator

Types of Care at Sterling Care

Assisted Living Independent Living Nursing Home

Compare Assisted Living around Aberdeen

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Sterling Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Bel Air
155
No
A+
27
85.2%
$25,441,223.00
$7,472,886.00
29.4%
132.20
3/5
3.2240
2/5
2/5
5/5
48
4
-50%
-15%
+3%
-
Liv-n-well Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Aberdeen
16
No
A+
54
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Covenant Care Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Aberdeen
4
No
-
37
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 1 Bed Rooms

Places of interest near Sterling Care

Address 12.7 miles from city center

Address 410 E Macphail Rd, Bel Air, MD 21014

Calculate Travel Distance to Sterling Care

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

151
Total Staff
121
Employees
30
Contractors
49,604
Total Hours (Quarter)
67
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107.8 No
Licensed Practical Nurse268.8 Yes
Certified Nursing Assistant727.9 Yes
Staff by Category
Administration
3 staff
7.1hs shift avg
Nursing Staff
116 staff
8.3hs shift avg
Physicians & Practitioners
7 staff
8.2hs shift avg
Therapy Services
17 staff
7.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8hs shift avg
Dietary Services
3 staff
7.9hs shift avg
Other Services
3 staff
7.8hs shift avg
Contractor Analysis
10.6%
of total hours from contractors
5,257 contractor hours this quarter
Certified Nursing Assistant: 11 Licensed Practical Nurse: 1 Physical Therapy Assistant: 4 Speech Language Pathologist: 4 Physical Therapy Aide: 2 Respiratory Therapy Technician: 6 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant61117221,56891100%7.9
Licensed Practical Nurse2512611,39491100%8.8
Registered Nurse100102,99191100%7.8
RN Director of Nursing5052,5058088%8.1
Clinical Nurse Specialist6062,19591100%8.2
Medication Aide/Technician3031,6398796%10.1
Other Dietary Services Staff2021,0458897%7.9
Speech Language Pathologist0441,0096875%7.2
Physical Therapy Aide0228606571%7.7
Physical Therapy Assistant0448537582%6.4
Administrator2025945864%7.1
Nurse Practitioner1015206571%8
Occupational Therapy Aide1015096167%8.3
Qualified Social Worker0224866167%8
Respiratory Therapy Technician0664856774%6.5
Mental Health Service Worker1014585864%7.9
Dental Services Staff2023554651%7.7
Medical Director101911314%7
Dietitian1014667%7.6

Health Inspection History

Inspections
Total health inspections 5

Maryland average 3.9


Last Health inspection on Oct 2025

Total health citations 48
Citations per inspection
9.6

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

27 of 48 citations resulted from standard inspections; 12 of 48 resulted from complaint investigations; and 9 of 48 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
300% worse than Maryland average

Maryland average: 0.5


Serious Health citations More info 2
233% worse than Maryland average

Maryland average: 0.6

2 critical citations More info Maryland average: 0.5

2 serious citations More info Maryland average: 0.6

44 moderate citations More info Maryland average: 47.2

0 minor citations More info Maryland average: 1.7
Citations history (last 3 years)
Resident Rights moderate citation Oct 17, 2025
Corrected

Abuse/Neglect serious citation Aug 21, 2025
Corrected

Abuse/Neglect serious citation Aug 21, 2025
Corrected

Nutrition moderate citation Aug 21, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
117 Total Residents
Medicare 20 (17.1%)
Medicaid 71 (60.7%)
Private Pay/Other 26 (22.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.0
62% better than Maryland average

Maryland average: 12.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.9
42% better than Maryland average

Maryland average: 25.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.5%
64% better than Maryland average

Maryland average: 23.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.0%
71% better than Maryland average

Maryland average: 27.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.2%
9% worse than Maryland average

Maryland average: 25.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
87% worse than Maryland average

Maryland average: 2.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.1%
53% better than Maryland average

Maryland average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
21% better than Maryland average

Maryland average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.9%
85% better than Maryland average

Maryland average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 8.5%
58% better than Maryland average

Maryland average: 20.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.2%
60% better than Maryland average

Maryland average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
8% better than Maryland average

Maryland average: 92.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.2%
In line with Maryland average

Maryland average: 96.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.97
27% better than Maryland average

Maryland average: 1.32

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.48
22% worse than Maryland average

Maryland average: 1.21

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
27% better than Maryland average

Maryland average: 78.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
16% better than Maryland average

Maryland average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.9%
14% better than Maryland average

Maryland average: 80.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.4%
8% better than Maryland average

Maryland average: 21.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.8%
In line with Maryland average

Maryland average: 9.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Maryland average

Maryland average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.3%
16% better than Maryland average

Maryland average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.2%
In line with Maryland average

Maryland average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $51K
18% lower than Maryland average

Maryland average: $61K

Number of fines 1
33% fewer fines than Maryland average

Maryland average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maryland average

Maryland average: 0.1

Fines amount comparison
Fines amount comparison
This facility $51K
Maryland average $61K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 21, 2025
$51K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Maryland Seniors

Get financial aid guidance

Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

High urban demand; rural outreach efforts.

Senior Care Program

Maryland Senior Care

Age 65+, Maryland resident, at risk of nursing home placement.

~$2,000/month (individual, varies by county).

$11,000 (individual).

Limited funding; waitlists common in high-demand areas.

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); most income applied to care costs.

$2,500 (individual), $3,000 (couple); spousal protections up to $155,356.

Home equity limit $636,000; estate recovery applies post-55.

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.

~$34,000/year (individual, varies by county).

Not strict; prioritizes low-income.

Not available statewide; facility must be licensed by MDH.

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in suburban/rural areas.

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.

$48,560/year (individual, 300% FPL).

None specified.

Supplements Medicare Part D; annual enrollment required.

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+, Maryland resident, Medicare Part A/B enrollee.

$2,014/month (QMB), $2,706/month (SLMB/QI, individual).

$9,090 (individual), $13,630 (couple).

Includes QMB, SLMB, QI categories.

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual); spend-down available.

$2,500 (individual), $3,000 (couple).

Consumer-directed option allows hiring family caregivers.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident