Sterling Care

Sterling Care is an Assisted Living Home in Maryland

Sterling Care is an Assisted Living Home in Maryland

Sterling Care

410 E Macphail Rd, Bel Air, MD 21014 View Map

Sterling Care is an Assisted Living Home in Maryland

Sterling Care is an Assisted Living Home in Maryland

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Overview of Sterling Care

Dedicated to improving seniors’ well-being, Sterling Care is a distinct senior living community offering assisted living, independent living, skilled nursing care, and rehabilitation across its convenient locations. The community strives to deliver top-notch care and assistance from a dedicated and highly skilled team. Enjoy your golden years doing what you love within the serene spaces of Sterling Care.

Sterling Care fosters a vibrant and welcoming environment, paving the way for residents to gain meaningful interactions and mingle with friends. Combining medical expertise and exceptional comfort, the community ensures seniors are well-cared for in every aspect of their well-being. Sterling Care is ideal for seniors aiming to spend their golden years doing what they love with its incredible amenities and peaceful setting.

+1 410-838-7810
Home Information STERLING CARE BEL AIR
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
155
Occupancy
78.2%
Total Bed Days Available
37665
Avg. Length of Stay
67 days
Avg. Residents per Day
132
Finance
Home Revenue
$25,311,981.00
Payroll Costs
$3,567,991.00
Profit
$-295,345.00
Total Home Costs
$10,329,290.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
14.1%
House Specifics:
CCN
215312
Rural vs. Urban
Urban
County
Harford
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
332
Total Discharges
393
% Medicaid Admissions
10%
% Medicare Admissions
56%
% Private Pay Admissions
34%
% Medicaid Discharges
6%
% Medicare Discharges
40%
% Private Pay Discharges
54%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.22 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
17517
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4332
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
4346
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Rebecca Adams, Administrator

Types of Care at Sterling Care

Assisted Living Independent Living Nursing Home

Comparison Chart

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Compare Assisted Living around Aberdeen
Sterling Care
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Bel Air
155
No
A+
27
78.2%
$25,311,981.00
$3,567,991.00
14.1%
132.20
3/5
3.2240
2/5
2/5
5/5
-
Liv-n-well Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Aberdeen
16
No
A+
54
-
-
-
-
-
-
-
-
-
-
-
Sunrise Gardens Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

AZ 85335
5
No
-
9
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Covenant Care Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Aberdeen
4
No
-
37
-
-
-
-
-
-
-
-
-
-
1 Bed / 1 Bed Rooms
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Places of interest near Sterling Care

Address 12.7 miles from city center

Address 410 E Macphail Rd, Bel Air, MD 21014

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

151
Total Staff
121
Employees
30
Contractors
49,604
Total Hours (Quarter)
67
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107.8 No
Licensed Practical Nurse268.8 Yes
Certified Nursing Assistant727.9 Yes
Staff by Category
Administration
3 staff
7.1hs shift avg
Nursing Staff
116 staff
8.3hs shift avg
Physicians & Practitioners
7 staff
8.2hs shift avg
Therapy Services
17 staff
7.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8hs shift avg
Dietary Services
3 staff
7.9hs shift avg
Other Services
3 staff
7.8hs shift avg
Contractor Analysis
10.6%
of total hours from contractors
5,257 contractor hours this quarter
Certified Nursing Assistant: 11 Licensed Practical Nurse: 1 Physical Therapy Assistant: 4 Speech Language Pathologist: 4 Physical Therapy Aide: 2 Respiratory Therapy Technician: 6 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant61117221,56891100%7.9
Licensed Practical Nurse2512611,39491100%8.8
Registered Nurse100102,99191100%7.8
RN Director of Nursing5052,5058088%8.1
Clinical Nurse Specialist6062,19591100%8.2
Medication Aide/Technician3031,6398796%10.1
Other Dietary Services Staff2021,0458897%7.9
Speech Language Pathologist0441,0096875%7.2
Physical Therapy Aide0228606571%7.7
Physical Therapy Assistant0448537582%6.4
Administrator2025945864%7.1
Nurse Practitioner1015206571%8
Occupational Therapy Aide1015096167%8.3
Qualified Social Worker0224866167%8
Respiratory Therapy Technician0664856774%6.5
Mental Health Service Worker1014585864%7.9
Dental Services Staff2023554651%7.7
Medical Director101911314%7
Dietitian1014667%7.6

Health Inspection History

Source: CMS Health Citations (Mar 2018 – Oct 2025)

5
Inspections
48
Total Citations
2
Critical (J-L)
2
Serious (G-I)
9.6
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
44
Serious (G-I)
2
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Resident Rights
11
23% of total
Quality of Life & Care
11
23% of total
Pharmacy Services
6
13% of total
Administration
2
4% of total
Abuse, Neglect & Exploitation
2
4% of total
Infection Control
1
2% of total
Citation Sources
Standard Inspections 36
Complaint Investigations 21
State Comparison (MD)
Avg Citations (State)
49.9
This Facility: 48
Avg Critical (State)
0.5
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 17, 2025 D Resident RightsF0627 Corrected
Aug 21, 2025 G Abuse/NeglectF0600 Corrected
Aug 21, 2025 G Abuse/NeglectF0606 Corrected
Aug 21, 2025 F NutritionF0804 Corrected
Aug 21, 2025 D PharmacyF0757 Corrected
Aug 21, 2025 D PharmacyF0761 Corrected
Aug 21, 2025 E Quality of CareF0684 Corrected
Aug 21, 2025 D Care PlanningF0658 Corrected
Aug 21, 2025 E Care PlanningF0842 Corrected
Aug 21, 2025 D Resident RightsF0551 Corrected
Aug 21, 2025 D Resident RightsF0580 Corrected
Aug 21, 2025 E Resident RightsF0584 Corrected
Dec 13, 2024 D AdministrationF0770 Corrected
Dec 13, 2024 E Infection ControlF0880 Corrected
Dec 13, 2024 E NutritionF0809 Corrected
Dec 13, 2024 E NutritionF0812 Corrected
Dec 13, 2024 F NutritionF0814 Corrected
Dec 13, 2024 D PharmacyF0757 Corrected
Dec 13, 2024 D Quality of CareF0677 Corrected
Dec 13, 2024 D Quality of CareF0684 Corrected
Dec 13, 2024 E Quality of CareF0692 Corrected
Dec 13, 2024 D Care PlanningF0661 Corrected
Dec 13, 2024 D Care PlanningF0842 Corrected
Dec 13, 2024 D Resident RightsF0572 Corrected
Dec 13, 2024 E Resident RightsF0584 Corrected
Jul 02, 2019 E Nursing ServicesF0726 Corrected
Jul 02, 2019 E Nursing ServicesF0730 Corrected
Jul 02, 2019 D PharmacyF0759 Corrected
Jul 02, 2019 D Quality of CareF0677 Corrected
Jul 02, 2019 D Quality of CareF0690 Corrected
Jul 02, 2019 D Quality of CareF0697 Corrected
Jul 02, 2019 D Care PlanningF0656 Corrected
Jul 02, 2019 D Resident RightsF0558 Corrected
Jul 02, 2019 D Resident RightsF0559 Corrected
Jul 02, 2019 D Resident RightsF0584 Corrected
Mar 26, 2018 E AdministrationF0770 Corrected
Mar 26, 2018 J Nursing ServicesF0710 Corrected
Mar 26, 2018 D PharmacyF0756 Corrected
Mar 26, 2018 D PharmacyF0757 Corrected
Mar 26, 2018 E Quality of CareF0684 Corrected
Mar 26, 2018 D Quality of CareF0692 Corrected
Mar 26, 2018 D Quality of CareF0744 Corrected
Mar 26, 2018 D Quality of CareF0745 Corrected
Mar 26, 2018 D Care PlanningF0656 Corrected
Mar 26, 2018 D Care PlanningF0658 Corrected
Mar 26, 2018 D Care PlanningF0842 Corrected
Mar 26, 2018 J Resident RightsF0578 Corrected
Mar 26, 2018 D Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
117 Total Residents
Medicare 20 (17.1%)
Medicaid 71 (60.7%)
Private Pay/Other 26 (22.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.0 Score
62% better than avg State avg: 12.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.9 Score
42% better than avg State avg: 25.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
8.5%
Lost Too Much Weight
0.9%
Urinary Tract Infection
1.3%
Depressive Symptoms
8.5%
Falls with Major Injury
4.3%
Pneumococcal Vaccine
99.3%
Antipsychotic Use
5.2%
Walking Ability Worsened
8.0%
Influenza Vaccine
97.2%
High Risk Residents with Pressure Ulcers
3.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.6% 27% better than avg State: 78.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.2% 16% better than avg State: 1.4%
Influenza Vaccine
91.9% 14% better than avg State: 80.6%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $51K State avg: $61K 18% better than avg
Number of Fines 1 State avg: 1.5
Compared to State Average Facility: $51K | State Avg: $61K
Penalty History

Showing all 1 penalties (Aug 2025 - Aug 2025)

Aug 21, 2025 Civil Money Penalty
$51K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Maryland Seniors

Program
State Program Name
Eligibility
Benefits
Community Options Waiver
Maryland Medicaid Community Options Waiver
Official government program page
  • General: Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics: High urban demand; rural outreach efforts.
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Senior Care Program
  • General: Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits: ~$2,000/month (individual, varies by county).
  • Asset Limits: $11,000 (individual).
  • MD Specifics: Limited funding; waitlists common in high-demand areas.
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Nursing Home Medicaid
Maryland Medical Assistance (Medicaid) Nursing Home Program
Official government program page
  • General: Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025): $943/month (individual); most income applied to care costs.
  • Asset Limits: $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics: Home equity limit $636,000; estate recovery applies post-55.
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Senior Assisted Living Subsidy Program
Maryland Senior Assisted Living Group Home Subsidy
Official government program page
  • General: Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025): ~$34,000/year (individual, varies by county).
  • Asset Limits: Not strict; prioritizes low-income.
  • MD Specifics: Not available statewide; facility must be licensed by MDH.
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Veterans Aid and Attendance (A&A) Benefit
Maryland VA Aid and Attendance
  • General: Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: $155,356 (net worth limit).
  • MD Specifics: High veteran population in suburban/rural areas.
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Senior Prescription Drug Assistance Program (SPDAP)
Maryland Senior Prescription Drug Assistance Program
Official government program page
  • General: Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025): $48,560/year (individual, 300% FPL).
  • Asset Limits: None specified.
  • MD Specifics: Supplements Medicare Part D; annual enrollment required.
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Medicare Savings Programs (MSP)
Maryland Medicare Savings Programs
Official government program page
  • General: Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025): $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits: $9,090 (individual), $13,630 (couple).
  • MD Specifics: Includes QMB, SLMB, QI categories.
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Community Personal Assistance Services (CPAS)
Maryland Medicaid Community Personal Assistance Services
  • General: Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual); spend-down available.
  • Asset Limits: $2,500 (individual), $3,000 (couple).
  • MD Specifics: Consumer-directed option allows hiring family caregivers.
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.

Claim What’s Yours Financial Aid for Maryland Seniors

Maryland Medicaid Community Options Waiver

Community Options Waiver

Requirements:
  • General:
    Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics:
    High urban demand; rural outreach efforts.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Maryland Senior Care

Senior Care Program

Requirements:
  • General:
    Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits:
    ~$2,000/month (individual, varies by county).
  • Asset Limits:
    $11,000 (individual).
  • MD Specifics:
    Limited funding; waitlists common in high-demand areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Medical Assistance (Medicaid) Nursing Home Program

Maryland Nursing Home Medicaid

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025):
    $943/month (individual); most income applied to care costs.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics:
    Home equity limit $636,000; estate recovery applies post-55.
Benefits without Contact:
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Maryland Senior Assisted Living Group Home Subsidy

Senior Assisted Living Subsidy Program

Requirements:
  • General:
    Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025):
    ~$34,000/year (individual, varies by county).
  • Asset Limits:
    Not strict; prioritizes low-income.
  • MD Specifics:
    Not available statewide; facility must be licensed by MDH.
Benefits without Contact:
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Maryland VA Aid and Attendance

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    $155,356 (net worth limit).
  • MD Specifics:
    High veteran population in suburban/rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Maryland Senior Prescription Drug Assistance Program

Senior Prescription Drug Assistance Program (SPDAP)

Requirements:
  • General:
    Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025):
    $48,560/year (individual, 300% FPL).
  • Asset Limits:
    None specified.
  • MD Specifics:
    Supplements Medicare Part D; annual enrollment required.
Benefits without Contact:
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Maryland Medicare Savings Programs

Medicare Savings Programs (MSP)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025):
    $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits:
    $9,090 (individual), $13,630 (couple).
  • MD Specifics:
    Includes QMB, SLMB, QI categories.
Benefits without Contact:
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Maryland Medicaid Community Personal Assistance Services

Community Personal Assistance Services (CPAS)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual); spend-down available.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple).
  • MD Specifics:
    Consumer-directed option allows hiring family caregivers.
Benefits without Contact:
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.
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