
StoryPoint Shaker Heights (HarborChase)
Assisted Living & Memory Care · Shaker Heights, OH
StoryPoint Shaker Heights (HarborChase)
Assisted Living & Memory Care · Shaker Heights, OH
Spend your best years with StoryPoint Shaker Heights (Harbor Chase), a distinguished senior living community set in the serene neighborhood of Van Aken Boulevard, Shaker Heights, OH, providing assisted living and memory care. Alongside elegant and snug accommodations, the community features a team of compassionate and highly trained professionals attending to seniors’ needs 24/7 to ensure their comfort and safety. Committed to improving seniors’ well-being, a personalized care plan is crafted based on their unique needs and preferences.
A jam-packed calendar of fun activities and engaging programs accompanies residents as they make the most out of their days and gain meaningful experiences. Here, residents enjoy worry-free dining in multiple dining venues that serve diverse dining options that satisfy cravings and nutritional needs. StoryPoint Shaker Heights (Harbor Chase) is surrounded by ethereal nature trails and is filled with incredible amenities, ideal for seniors looking to live an active and blissful retirement.
Types of Care at StoryPoint Shaker Heights (HarborChase)
Assisted Living
Memory Care
1 year in operation Rank #131 / 133Years in operation — State benchmarkedThis home is ranked 131st out of 133 homes in Ohio. Shows how long this facility has been in operation compared to other Ohio SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 66 / 100 Rank #94 / 706Walk Score — State benchmarkedThis home is ranked 94th out of 706 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeResidential Care Facility
StatusActive
CountyCuyahoga
StoryPoint Shaker Heights (HarborChase) is administrated by Jennifer Hunt.
Staffing
Key information about the people who lead and staff this community.
Director of NursingJENNIFER HUNT
ContactJack Redmond
Email
[email protected]
Fax(614) 417-1370
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection oversight
-
Latest inspection
The most recent on-site inspection conducted at this facility by Ohio regulators. September 18, 2025
-
Immediate jeopardy identified
A finding by the regulator that a facility's noncompliance has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. No
-
Substandard quality of care cited
A federal designation noting one or more deficiencies in resident-care quality severe enough to require corrective action beyond a routine plan of correction. No
What does this home offer?
Pets Allowed
Room Sizes: 270 / 308 / 522 / 524 / 528 / 567 / 637 / 656 / 796 / 849 / 908 sq. ft
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 3-story
Places of interest near StoryPoint Shaker Heights (HarborChase)
1.8 miles from city center
Estimated distance in miles from Shaker Heights's city center to StoryPoint Shaker Heights (HarborChase)'s address, calculated via Google Maps.
Calculate Travel Distance to StoryPoint Shaker Heights (HarborChase)
Add your location
Financial Assistance for
Assisted Living in Ohio
StoryPoint Shaker Heights (HarborChase) is located in Shaker Heights, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Assisted Living around Shaker Heights
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| The Woodlands of Shaker Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shaker Heights (Chagrin-Lee) | 59 | Yes | 71 | Studio / Suite / 1 Bed / 2 Bed | A+ | - | 85 | 13 |
| StoryPoint Shaker Heights (HarborChase) |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shaker Heights (Chagrin-Lee) | - | Yes | 66 | Studio / Suite / 1 Bed / 2 Bed | A- | Jennifer Hunt | - | - |
| HarborChase of Shaker Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shaker Heights (Chagrin-Lee) | - | Yes | 67 | Studio / Suite / 1 Bed / 2 Bed | - | Jennifer Hunt | - | - |
Frequently Asked Questions about StoryPoint Shaker Heights (HarborChase)
What neighborhood is StoryPoint Shaker Heights (HarborChase) in?
StoryPoint Shaker Heights (HarborChase) is in the Chagrin-Lee neighborhood of Shaker Heights.
Who is the Director of Nursing at StoryPoint Shaker Heights (HarborChase)?
Jennifer Hunt is the Director of Nursing at StoryPoint Shaker Heights (HarborChase).
Is StoryPoint Shaker Heights (HarborChase) in a walkable area?
StoryPoint Shaker Heights (HarborChase) has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the best email address for StoryPoint Shaker Heights (HarborChase)?
The team at StoryPoint Shaker Heights (HarborChase) can be reached at [email protected].
Who is the administrator of StoryPoint Shaker Heights (HarborChase)?
Jennifer Hunt is the administrator of StoryPoint Shaker Heights (HarborChase).
What is the address of StoryPoint Shaker Heights (HarborChase)?
StoryPoint Shaker Heights (HarborChase) is located at 17000 Van Aken Blvd, Shaker Heights, OH 44120, United States.
What is the phone number of StoryPoint Shaker Heights (HarborChase)?
(216) 293-4263 will put you in contact with the team at StoryPoint Shaker Heights (HarborChase).
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us

Feedback
Write a review for StoryPoint Shaker Heights (HarborChase)
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.



