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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunnyside Care Center has been a trusted part of the East Syracuse community since 1972. It provides Short-term Rehabilitation and Long-term Care, focusing on safety, kindness, and compassion. The facility is designed to offer a safe and secure environment for seniors with greater medical needs.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 40th out of 388 homes in New York. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 2m per day | ▼ 3% State avg: 1h 4m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 33m per day | ▼ 11% State avg: 37m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 48m per day | ▲ 49% State avg: 2h 33m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 16% State avg: 3h 41m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 75% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ■ Avg State avg: 41m per day · National avg: 28m per day |
Higher than the New York average: 88.3%Sunnyside Care Center is legally operated by Sunnyside Care Center, LLC (For Profit).
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York State state average. See the nursing homes benchmark below for the typical New York State score; higher is better.
D- · Below the New York State average for nursing homes.
New York State nursing homes benchmark: C 74/100
Inspection score: 62 out of 100. Letter grade D-. Below the New York State average for nursing homes.
Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 2 enforcement actions. 34% of New York State nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 13 | This facility has 54% more total citations than a typical New York State nursing home (20 vs. NY avg 13).↑ 54% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 16 | 20 | This facility has 20% fewer health citations than a typical New York State nursing home (16 vs. NY avg 20).↓ 20% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 4 | 4 | This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg |
|
Citations per year
Average citations per year since 2023.
| 6.7 | 4.3 | This facility has 56% more citations per year than a typical New York State nursing home (6.7 vs. NY avg 4.3).↑ 56% worse |
|
Citations per inspection
Average citations per inspection.
| 3.3 | 1.4 | This facility has 136% more citations per inspection than a typical New York State nursing home (3.3 vs. NY avg 1.4).↑ 136% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 9 | This facility has 33% fewer total inspections than a typical New York State nursing home (6 vs. NY avg 9).↓ 33% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 4 | This facility has 25% more inspections with citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 83% | 44% | This facility has 39 percentage points higher inspection citation rate than a typical New York State nursing home (83% vs. NY avg 44%).↑ 39% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 70 | 79 | This facility has 11% fewer total complaints than a typical New York State nursing home (70 vs. NY avg 79).↓ 11% better |
|
Complaints per year
Average complaints per year since 2023.
| 23.3 | 26.3 | This facility has 11% fewer complaints per year than a typical New York State nursing home (23.3 vs. NY avg 26.3).↓ 11% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.93 | 0.50 | This facility has 86% more complaints per bed than a typical New York State nursing home (0.93 vs. NY avg 0.5).↑ 86% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York State regulators.
| 11 | 15 | This facility has 27% fewer complaint investigations than a typical New York State nursing home (11 vs. NY avg 15).↓ 27% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 12, 2025, identified deficiencies in areas including activities of daily living, care planning, food handling, medication labeling, pharmacy services, and the facility environment. Earlier inspections showed a pattern of similar issues related to resident care, food safety, and environment, with some also noting life safety code citations that were corrected. Prior reports included deficiencies involving pressure ulcer treatment, abuse prevention, and infection control, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. Complaint investigations were unsubstantiated or corrected promptly, with no substantiated complaints noted. The facility’s inspection history shows recurring issues in care and food service areas, with corrections made after each survey but no clear trend of sustained improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York State average 3.6
Last Health inspection on Sep 2025
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 28 citations resulted from standard inspections; 6 of 28 resulted from complaint investigations; and 9 of 28 came from combined inspections (standard and complaint).
100% better than New York State averageNew York State average: 0.2
400% worse than New York State averageNew York State average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
635% better than New York average
0% compared with New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
456 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 57 | 0 | 57 | 15,527 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 18 | 0 | 18 | 4,861 | 92 | 100% | 7.6 |
| Registered Nurse | 12 | 1 | 13 | 4,343 | 92 | 100% | 6.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 460 | 59 | 64% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 341 | 46 | 50% | 7.4 |
| Qualified Social Worker | 1 | 0 | 1 | 194 | 42 | 46% | 4.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 143 | 19 | 21% | 7.5 |
| Physical Therapy Aide | 1 | 0 | 1 | 25 | 8 | 9% | 3.1 |
| Nurse Practitioner | 1 | 0 | 1 | 24 | 3 | 3% | 8 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
82% lower than New York State averageNew York State average: $66K
51% fewer fines than New York State averageNew York State average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York State averageNew York State average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 14, 2023 · $12K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 14, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.5
23% better than New York State averageNew York State average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.3
In line with New York State averageNew York State average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.3%
25% better than New York State averageNew York State average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
10.5%
37% better than New York State averageNew York State average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.0%
36% worse than New York State averageNew York State average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
9% better than New York State averageNew York State average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
6.1%
15% better than New York State averageNew York State average: 7.2%
Percent of long-stay residents with a urinary tract infection
2.8%
102% worse than New York State averageNew York State average: 1.4%
Percent of long-stay residents who lose too much weight
6.1%
In line with New York State averageNew York State average: 6.1%
Percent of long-stay residents who have depressive symptoms
12.6%
30% better than New York State averageNew York State average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
13.8%
9% worse than New York State averageNew York State average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
In line with New York State averageNew York State average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than New York State averageNew York State average: 95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.9%
23% better than New York State averageNew York State average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
35% better than New York State averageNew York State average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
23% better than New York State averageNew York State average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
66% of new residents, usually for short-term rehab.
15% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Sunnyside Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #360 / 383Payroll — State benchmarkedThis home is ranked 360th out of 383 homes in New York. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
3.6 miles from city center
Estimated distance in miles from East Syracuse's city center to Sunnyside Care Center's address, calculated via Google Maps.
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Sunnyside Care Center is located in East Syracuse, New York.
Here are the financial assistance programs available to residents in New York.
The legal owner and operator of Sunnyside Care Center is Sunnyside Care Center, LLC (For Profit).
Sunnyside Care Center has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NY state health department records, Sunnyside Care Center's license number is 3321301N.
Sunnyside Care Center's occupancy is 94%.
Sunnyside Care Center has 80 beds.
Sunnyside Care Center has had 20 recently reported deficiencies.
Yes — there are 6 photos of Sunnyside Care Center in the photo gallery on this page.
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