Sunterra Springs Springfield

Sunterra Springs Springfield is a Nursing Home in Missouri

Sunterra Springs Springfield is a Nursing Home in Missouri

Sunterra Springs Springfield

4935 S National Ave, Springfield, MO 65810 View Map

Sunterra Springs Springfield is a Nursing Home in Missouri

Sunterra Springs Springfield is a Nursing Home in Missouri

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Overview of Sunterra Springs Springfield

Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever it is that residents need.

The centers of excellence that have garnered them multiple awards are found in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services. 

+1 417-720-8050

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.64/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 38

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Missouri
Occupancy rate 95.9%
Residents per day (avg) 37
Occupancy rate
95.9%
Residents per day (avg)
37

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

48% of new residents, often for short stays.

Typical stay 23 days

Finances and operations

Proprietary home
Other
Home revenue
$7.0M
Operating loss
-$120.5K
Proprietary home Other
Home revenue
$7,013,796.00
Operating loss
$-120,529.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
37.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
Total costs $7.1M
Bed community size
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility Type
SNF

Additional licensing details

CMS Certification Number: 265871
County: GREENE

Ownership & operating entity

Sunterra Springs Springfield is legally operated by SUNTERRA SPRINGFIELD OC, LLC, and administrated by RICHARDSON.

Corporate entity: SUNTERRA SPRINGFIELD OC, LLC

Types of Care at Sunterra Springs Springfield

Nursing Home
Contact Sunterra Springs Springfield

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Comparison Chart

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Compare Nursing Homes around Springfield
Springfield Rehabilitation & Health Care Center
SNF

Nursing Homes 24/7 care needed

Springfield
146
No
-
29
LACEY, TROY
78.1%
$13,709,803.00
$5,063,993.00
36.9%
116.50
4/5
3.6790
3/5
3/5
5/5
-
Sunterra Springs Springfield
SNF

Nursing Homes 24/7 care needed

Springfield
38
No
-
29
PETERSON, JASON
95.9%
$6,883,711.00
$2,647,289.00
38.5%
36.50
4/5
3.6448
3/5
3/5
5/5
13
Birch Pointe Health and Rehabilitation
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Springfield
120
No
A+
46
LOWE, CLINTON
84.0%
$12,892,307.00
$4,427,337.00
34.3%
105.00
3/5
3.5087
3/5
2/5
3/5
-
Spring Valley Health and Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Springfield
234
No
-
65
ANDERSON, HOLLY
65.2%
$18,227,722.00
$5,277,287.00
29%
151.50
2/5
2.0723
1/5
1/5
5/5
1
Springfield Skilled Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Springfield
219
No
A+
28
OR ACQUISITION LLC
83.4%
$13,473,088.00
$4,605,758.00
34.2%
97.90
1/5
2.5645
1/5
1/5
3/5
1

Places of interest near Sunterra Springs Springfield

Address 6.7 miles from city center

Address 4935 S National Ave, Springfield, MO 65810

Calculate Travel Distance to Sunterra Springs Springfield

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

139
Total Staff
76
Employees
63
Contractors
18,280
Total Hours (Quarter)
26
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse218.7 Yes
Licensed Practical Nurse248.7 Yes
Certified Nursing Assistant488.6 Yes
Staff by Category
Administration
2 staff
7.3hs shift avg
Nursing Staff
103 staff
8.6hs shift avg
Physicians & Practitioners
7 staff
6.3hs shift avg
Therapy Services
22 staff
6.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.5hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
19.9%
of total hours from contractors
3,629 contractor hours this quarter
Medication Aide/Technician: 1 Certified Nursing Assistant: 32 Licensed Practical Nurse: 16 Registered Nurse: 10 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Feeding Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1632484,59691100%8.6
Licensed Practical Nurse816243,13891100%8.7
Registered Nurse1110212,14691100%8.7
Clinical Nurse Specialist6061,2808695%6
Medication Aide/Technician4151,1288593%11.5
Speech Language Pathologist6061,0127582%6.4
Physical Therapy Assistant6069607178%7
Respiratory Therapy Technician2029207077%7.4
RN Director of Nursing4047647380%6.3
Physical Therapy Aide6065797380%4.8
Dental Services Staff2025396875%7.7
Administrator1014395965%7.4
Nurse Practitioner1013304448%7.5
Qualified Social Worker3032276470%3.5
Feeding Assistant0111332730%4.9
Occupational Therapy Assistant011501921%2.6
Occupational Therapy Aide0112222%10.8
Medical Director0111944%4.8

Health Inspection History

Source: CMS Health Citations (Jul 2019 – Jun 2025)

8
Inspections
21
Total Citations
1
Critical (J-L)
0
Serious (G-I)
2.62
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
20
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
19% of total
Pharmacy Services
4
19% of total
Infection Control
2
10% of total
Abuse, Neglect & Exploitation
2
10% of total
Resident Rights
1
5% of total
Citation Sources
Standard Inspections 13
Complaint Investigations 8
State Comparison (MO)
Citations
21
Missouri average: 36.5
Critical Citations
1
Missouri average: 0.7
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 02, 2025 D Quality of CareF0697 Corrected
Mar 04, 2025 D Quality of CareF0686 Corrected
Aug 05, 2024 D Abuse/NeglectF0609 Corrected
Aug 05, 2024 D Quality of CareF0686 Corrected
Nov 09, 2023 D Infection ControlF0880 Corrected
Nov 09, 2023 F NutritionF0812 Corrected
Nov 09, 2023 D PharmacyF0759 Corrected
Nov 09, 2023 D PharmacyF0760 Corrected
Nov 09, 2023 E Quality of CareF0678 Corrected
Nov 09, 2023 D Care PlanningF0641 Corrected
Nov 09, 2023 D Care PlanningF0842 Corrected
Nov 09, 2023 D Resident RightsF0554 Corrected
Sep 12, 2023 D Abuse/NeglectF0602 Corrected
Sep 12, 2023 D Care PlanningF0658 Corrected
Jul 18, 2023 J PharmacyF0760 Corrected
Jul 18, 2023 D Care PlanningF0658 Corrected
Jul 29, 2021 E Infection ControlF0880 Corrected
Jul 29, 2021 E NutritionF0804 Corrected
Jul 29, 2021 D NutritionF0806 Corrected
Jul 18, 2019 D PharmacyF0758 Corrected
Jul 18, 2019 D Care PlanningF0657 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
38 Total Residents
Medicare 38 (100%)

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
58.3% 12% worse than avg Missouri: 66.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.9% 59% better than avg Missouri: 2.2%
Influenza Vaccine
54.4% 14% worse than avg Missouri: 63.5%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $70K Missouri avg: $73K Near average
Number of Fines 13 Missouri avg: 2.4
Payment Denials 1 4 total days
Compared to Missouri Average Facility: $70K | Missouri Avg: $73K
Penalty History

Showing first 5 of 14 penalties (Jun 2023 - Jun 2025)

Jun 2, 2025 Payment Denial
4 days
Oct 10, 2023 Civil Money Penalty
$5K
Oct 2, 2023 Civil Money Penalty
$5K
Sep 25, 2023 Civil Money Penalty
$5K
Sep 18, 2023 Civil Money Penalty
$5K
Sep 11, 2023 Civil Money Penalty
$5K
Sep 5, 2023 Civil Money Penalty
$5K
Aug 28, 2023 Civil Money Penalty
$5K
Aug 21, 2023 Civil Money Penalty
$5K
Aug 14, 2023 Civil Money Penalty
$4K
Aug 7, 2023 Civil Money Penalty
$4K
Jul 18, 2023 Civil Money Penalty
$13K
Jul 17, 2023 Civil Money Penalty
$10K
Jun 26, 2023 Civil Money Penalty
$2K

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Claim What’s Yours: Financial Aid for Missouri Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Missouri Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MO Specifics: Rural access prioritized.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home health services.
Missouri Supplemental Nursing Care (SNC)
  • General: Age 65+, Missouri resident, in approved facility.
  • Income Limits: ~$1,215/month (individual).
  • Asset Limits: $2,000 (individual).
  • MO Specifics: Supplements SSI; facility-based only.
  • Services: Monthly cash payment (~$156-$292/month) for care costs.
Structured Family Caregiving Waiver (SFCW)
Missouri Structured Family Caregiving Waiver
Official government program page
  • General: Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
  • Income Limits (2025): ~$2,901/month (300% FBR, individual); QIT required.
  • Asset Limits: $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics: Caregiver must be family; small program size.
  • Services: Cash stipend ($1,000-$1,500/month) to family caregiver, respite, training, supplies ($500/year).
MO HealthNet Aged, Blind, and Disabled (ABD)
Missouri MO HealthNet ABD
Official government program page
  • General: Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
  • Income Limits (2025): ~$1,690/month (individual, projected); spenddown allowed.
  • Asset Limits: $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics: Less intensive than waivers; statewide access.
  • Services: Personal care (2-4 hours/day), homemaker services, limited respite, medical equipment.
Medicare Savings Program (MSP)
Missouri Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Missouri resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MO Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Missouri Caregiver Program (Customized Caregiver Training & Relief)
Missouri Caregiver Program
Official government program page
  • General: Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year individual).
  • Asset Limits: Not assessed; need-based.
  • MO Specifics: Administered via AAAs and Alzheimer’s Association; rural focus.
  • Services: Respite (4-6 hours/week), training, assistive tech ($500/year), supplies.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Missouri resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MO Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Missouri VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MO Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Missouri Seniors

Missouri Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MO Specifics:
    Rural access prioritized.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home health services.
MO SNC

Missouri Supplemental Nursing Care (SNC)

Requirements:
  • General:
    Age 65+, Missouri resident, in approved facility.
  • Income Limits:
    ~$1,215/month (individual).
  • Asset Limits:
    $2,000 (individual).
  • MO Specifics:
    Supplements SSI; facility-based only.
Benefits without Contact:
  • Services: Monthly cash payment (~$156-$292/month) for care costs.
Missouri Structured Family Caregiving Waiver

Structured Family Caregiving Waiver (SFCW)

Requirements:
  • General:
    Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
  • Income Limits (2025):
    ~$2,901/month (300% FBR, individual); QIT required.
  • Asset Limits:
    $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics:
    Caregiver must be family; small program size.
Benefits without Contact:
  • Services: Cash stipend ($1,000-$1,500/month) to family caregiver, respite, training, supplies ($500/year).
Missouri MO HealthNet ABD

MO HealthNet Aged, Blind, and Disabled (ABD)

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
  • Income Limits (2025):
    ~$1,690/month (individual, projected); spenddown allowed.
  • Asset Limits:
    $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics:
    Less intensive than waivers; statewide access.
Benefits without Contact:
  • Services: Personal care (2-4 hours/day), homemaker services, limited respite, medical equipment.
Missouri Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MO Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Missouri Caregiver Program

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Requirements:
  • General:
    Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year individual).
  • Asset Limits:
    Not assessed; need-based.
  • MO Specifics:
    Administered via AAAs and Alzheimer’s Association; rural focus.
Benefits without Contact:
  • Services: Respite (4-6 hours/week), training, assistive tech ($500/year), supplies.
Missouri SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Missouri resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MO Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Missouri VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MO Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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