Total health inspections
8
Missouri average 6.6
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Sunterra Springs Springfield
Nursing Home
Sunterra Springs Springfield
Nursing Home
Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever it is that residents need.
The centers of excellence that have garnered them multiple awards are found in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
38
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.9%
Residents per day (avg)
37
Occupancy rate
95.9%
Residents per day (avg)
37
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
52% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
48% of new residents, often for short stays.
Typical stay
23 days
Finances and operations
Proprietary home
Other
Home revenue
$7.0M
Operating loss
-$120.5K
Proprietary home
Other
Home revenue
$7,013,796.00
Operating loss
$-120,529.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.1M
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
SNF
Additional licensing details
CMS Certification Number:
265871
County:
GREENE
Ownership & operating entity
Sunterra Springs Springfield is legally operated by SUNTERRA SPRINGFIELD OC, LLC, and administrated by RICHARDSON.
Corporate entity:
SUNTERRA SPRINGFIELD OC, LLC
Types of Care at Sunterra Springs Springfield
Nursing Home
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Springfield
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Springfield Rehabilitation & Health Care Center
+65%
-2%
+17%
SNF
Nursing Homes 24/7 care needed
Springfield
146
No
-
29
LACEY, TROY
78.1%
$13,709,803.00
$5,063,993.00
36.9%
116.50
3.6790
-
34
-
+65%-2%+17%
Sunterra Springs Springfield
+93%
-2%
+44%
SNF
Nursing Homes 24/7 care needed
Springfield
38
No
-
29
PETERSON, JASON
95.9%
$6,883,711.00
$2,647,289.00
38.5%
36.50
3.6448
13
21
1
+93%-2%+44%
Birch Pointe Health and Rehabilitation
-20%
-6%
+26%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Springfield
120
No
A+
46
LOWE, CLINTON
84.0%
$12,892,307.00
$4,427,337.00
34.3%
105.00
3.5087
-
32
1
-20%-6%+26%
Spring Valley Health and Rehabilitation Center
-31%
-45%
-2%
SNF
Nursing Homes 24/7 care needed
Springfield
234
No
-
65
ANDERSON, HOLLY
65.2%
$18,227,722.00
$5,277,287.00
29%
151.50
2.0723
1
84
3
-31%-45%-2%
Springfield Skilled Care Center
+15%
-31%
+25%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Springfield (Westside Community Betterment)
219
No
A+
28
OR ACQUISITION LLC
83.4%
$13,473,088.00
$4,605,758.00
34.2%
97.90
2.5645
1
91
3
+15%-31%+25%
Springfield Rehabilitation & Health Care Center
Type of care:
SNF
Community:
Springfield
Bed Count:
146
Pets Allowed:
No
Operator:
LACEY, TROY
CCN:
265157
Occupancy:
78.1%
Home Revenue:
$13,709,803.00
Payroll Costs:
$5,063,993.00
Payroll %:
36.9%
Avg Residents/Day:
116.50
Overall Rating:
Adj Nurse Hours:
3.6790
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
34
RN share vs State Avg:
+65%
+65%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+17%
+17%
Sunterra Springs Springfield
Type of care:
SNF
Community:
Springfield
Bed Count:
38
Pets Allowed:
No
Operator:
PETERSON, JASON
CCN:
265871
Occupancy:
95.9%
Home Revenue:
$6,883,711.00
Payroll Costs:
$2,647,289.00
Payroll %:
38.5%
Avg Residents/Day:
36.50
Overall Rating:
Adj Nurse Hours:
3.6448
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
13
Citations:
21
Severe Citations:
1
RN share vs State Avg:
+93%
+93%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+44%
+44%
Birch Pointe Health and Rehabilitation
Type of care:
MC
SNF
Community:
Springfield
Bed Count:
120
Pets Allowed:
No
Operator:
LOWE, CLINTON
CCN:
265865
Occupancy:
84.0%
Home Revenue:
$12,892,307.00
Payroll Costs:
$4,427,337.00
Payroll %:
34.3%
Avg Residents/Day:
105.00
Overall Rating:
Adj Nurse Hours:
3.5087
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
32
Severe Citations:
1
RN share vs State Avg:
-20%
-20%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+26%
+26%
Spring Valley Health and Rehabilitation Center
Type of care:
SNF
Community:
Springfield
Bed Count:
234
Pets Allowed:
No
Operator:
ANDERSON, HOLLY
CCN:
265188
Occupancy:
65.2%
Home Revenue:
$18,227,722.00
Payroll Costs:
$5,277,287.00
Payroll %:
29%
Avg Residents/Day:
151.50
Overall Rating:
Adj Nurse Hours:
2.0723
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
84
Severe Citations:
3
RN share vs State Avg:
-31%
-31%
Staffing vs State Avg:
-45%
-45%
Occupancy vs State Avg:
-2%
-2%
Springfield Skilled Care Center
Type of care:
AL
IL
MC
SNF
Community:
Springfield (Westside Community Betterment)
Bed Count:
219
Pets Allowed:
No
Operator:
OR ACQUISITION LLC
CCN:
265477
Occupancy:
83.4%
Home Revenue:
$13,473,088.00
Payroll Costs:
$4,605,758.00
Payroll %:
34.2%
Avg Residents/Day:
97.90
Overall Rating:
Adj Nurse Hours:
2.5645
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
91
Severe Citations:
3
RN share vs State Avg:
+15%
+15%
Staffing vs State Avg:
-31%
-31%
Occupancy vs State Avg:
+25%
+25%Places of interest near Sunterra Springs Springfield
6.7 miles from city center — 1.42 miles to nearest hospital (Cox Medical Center South)
4935 S National Ave, Springfield, MO 65810
Calculate Travel Distance to Sunterra Springs Springfield
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
139
Total Staff
76
Employees
63
Contractors
18,280
Total Hours (Quarter)
26
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 8.7 | Yes |
| Licensed Practical Nurse | 24 | 8.7 | Yes |
| Certified Nursing Assistant | 48 | 8.6 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.3hs shift avg
Nursing Staff ⓘ
103 staff
8.6hs shift avg
Physicians & Practitioners ⓘ
7 staff
6.3hs shift avg
Therapy Services ⓘ
22 staff
6.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
3.5hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
2 staff
7.7hs shift avg
Contractor Analysis
19.9%
of total hours from contractors
3,629 contractor hours this quarter
Medication Aide/Technician: 1
Certified Nursing Assistant: 32
Licensed Practical Nurse: 16
Registered Nurse: 10
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Feeding Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 16 | 32 | 48 | 4,596 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 8 | 16 | 24 | 3,138 | 91 | 100% | 8.7 |
| Registered Nurse | 11 | 10 | 21 | 2,146 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,280 | 86 | 95% | 6 |
| Medication Aide/Technician | 4 | 1 | 5 | 1,128 | 85 | 93% | 11.5 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,012 | 75 | 82% | 6.4 |
| Physical Therapy Assistant | 6 | 0 | 6 | 960 | 71 | 78% | 7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 920 | 70 | 77% | 7.4 |
| RN Director of Nursing | 4 | 0 | 4 | 764 | 73 | 80% | 6.3 |
| Physical Therapy Aide | 6 | 0 | 6 | 579 | 73 | 80% | 4.8 |
| Dental Services Staff | 2 | 0 | 2 | 539 | 68 | 75% | 7.7 |
| Administrator | 1 | 0 | 1 | 439 | 59 | 65% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 330 | 44 | 48% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 227 | 64 | 70% | 3.5 |
| Feeding Assistant | 0 | 1 | 1 | 133 | 27 | 30% | 4.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 50 | 19 | 21% | 2.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 22 | 2 | 2% | 10.8 |
| Medical Director | 0 | 1 | 1 | 19 | 4 | 4% | 4.8 |
Health Inspection History
Inspections
Total health citations
21
Citations per inspection
2.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 21 citations resulted from standard inspections; and 8 of 21 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
43% worse than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
1 critical citation
0 serious citations
20 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Jun 02, 2025
Corrected
Quality of Care moderate citation
Mar 04, 2025
Corrected
Abuse/Neglect moderate citation
Aug 05, 2024
Corrected
Quality of Care moderate citation
Aug 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
38
Total Residents
Medicare
38
(100%)
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
12% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
59% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.4%
14% worse than Missouri averageMissouri average: 63.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.9%
22% worse than Missouri averageMissouri average: 25.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
17% better than Missouri averageMissouri average: 13.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
23% worse than Missouri averageMissouri average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
67.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
67.3%
25% better than Missouri averageMissouri average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
66.8%
Rate of successful return to home or community from a skilled nursing facility.
66.8%
32% better than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$70K
In line with Missouri averageMissouri average: $73K
Number of fines
13
433% more fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
45% more payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$70K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 2, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 2, 2025
4 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 10, 2023
$5K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 2, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 2, 2023
$5K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 25, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 25, 2023
$5K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Sunterra Springs Springfield based on CMS SNF Cost Reports.
Occupancy Rate
95.9%
↑ 0.3pp vs 2022
Net Income
-$120,529
↓ ~$61K vs 2022
Total Payroll
$3,058,864
↓ ~$816K vs 2022
Profit Margin
-1.8%
↓ 0.9pp vs 2022
Loading trend charts...
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