The Bartlett Skilled Nursing and Rehabilitation Facility

The Bartlett Skilled Nursing and Rehabilitation Facility is an Assisted Living Home in Texas

The Bartlett Skilled Nursing… is an Assisted Living Home in Texas

The Bartlett Skilled Nursing and Rehabilitation Facility

221 Bartlett Dr, El Paso, TX 79912 View Map

The Bartlett Skilled Nursing and Rehabilitation Facility is an Assisted Living Home in Texas

The Bartlett Skilled Nursing… is an Assisted Living Home in Texas

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Overview of The Bartlett Skilled Nursing and Rehabilitation Facility

The Bartlett Assisted Living is located in El Paso, TX, and is offering excellent assisted living services and amenities to its residents. This locally owned and family operated senior living community offers studio-type accommodations featuring kitchenettes, spacious living areas and private bathrooms. As an assisted living community, they provide their residents with 24/7 availability of licensed nurses for supervision as well as assistance with daily living activities such as toileting and bathing.

Bartlett’s assisted living services also provides the residents with reminder assistance for medication and activities. Nutritious meals are also provided and prepared with consideration to their needs. Furthermore, regular housekeeping and laundry services are also provided to maintain the cleanliness of the facility, and to ensure everyone’s safety.

+1 915-584-8438

Managed by Bartlett Street

Administrator

The community administrator at The Bartlett Assisted Living is a licensed Assisted Living Manager who oversees the provision of personal care and assistance with daily living activities. The administrator ensures a comfortable and friendly atmosphere for residents, coordinating services such as medication assistance, bathing, dressing, and planned activities seven days a week, supported by licensed nursing staff available 24 hours a day.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.73/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Texas average
Occupancy rate 90.4%
Residents per day (avg) 56
Occupancy rate
90.4%
Residents per day (avg)
56

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

94% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

4% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Partnership
Home revenue
$12.0M
Profit
$353.5K
Proprietary home Partnership
Home revenue
$12,046,263.00
Profit
$353,495.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
28.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
Total costs $11.7M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
LICENSED
Facility Type
TYPE B

Additional licensing details

CMS Certification Number: 676457
County: EL PASO

Ownership & operating entity

The Bartlett Skilled Nursing and Rehabilitation Facility is legally operated by PENAN RETIREMENT CENTERS LP.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Don Pendergras, Owner

Care Services

Alzheimer's Certification

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Building type icon
Building type icon

Building Type: Apartment

Types of Care at The Bartlett Skilled Nursing and Rehabilitation Facility

Assisted Living Nursing Home
Contact The Bartlett Skilled Nursing and Rehabilitation Facility

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

2 with citations

0 without citations

Texas average: 45 visits/inspections

Texas average: 9 complaint visits

Texas average: 28 inspections

Texas average: 2 inspections with citations

3 total citations

2 health citations 1 life safety citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Inspection Report Summary for The Bartlett Skilled Nursing and Rehabilitation Facility

THE BARTLETT REHABILITATION, SKILLED CARE AND ASSISTED LIVING underwent a comprehensive inspection on August 04, 2022, resulting in three state standard violations. The Health Code deficiencies consisted of one instance where the facility failed to assess or develop a service plan for a resident within the required timeframe, which was corrected by June 28, 2022. No Life Safety Code deficiencies were cited during this inspection period. However, it is worth noting that there was an earlier instance of a Life Safety Code deficiency on August 4, 2022, but no further information is available regarding its correction. Overall, the facility had three total violations, with one classified under Health Code and two unclassified due to lack of specific details. No enforcement actions were found in relation to these inspections.

Comparison Chart

The information below is reported by the Texas Health and Human Services Commission.
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The Bartlett Skilled Nursing and Rehabilitation Facility
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35.2%
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Places of interest near The Bartlett Skilled Nursing and Rehabilitation Facility

Address 9.1 miles from city center

Address 221 Bartlett Dr, El Paso, TX 79912

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

94
Total Staff
73
Employees
21
Contractors
29,227
Total Hours (Quarter)
42
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse18 No
Licensed Practical Nurse248.6 No
Certified Nursing Assistant367.6 No
Staff by Category
Administration
2 staff
5.5hs shift avg
Nursing Staff
64 staff
7.9hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
20 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
9.5hs shift avg
Dietary Services
5 staff
8.2hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
20.6%
of total hours from contractors
6,020 contractor hours this quarter
Physical Therapy Aide: 6 Speech Language Pathologist: 8 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1 Medical Director: 1 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3603611,18891100%7.6
Licensed Practical Nurse240246,78291100%8.6
Speech Language Pathologist0882,6048391%7.2
Physical Therapy Aide0661,8837886%6.6
RN Director of Nursing2021,0406571%8
Other Dietary Services Staff3039166774%9.2
Nurse Practitioner10172891100%8
Physical Therapy Assistant0225527785%7.2
Administrator1015206571%8
Mental Health Service Worker1015046369%8
Occupational Therapy Aide1014806066%8
Medication Aide/Technician1014776369%7.6
Dietitian2024286268%6.8
Qualified Social Worker0114264549%9.5
Respiratory Therapy Technician0223227178%4.5
Medical Director0111956571%3
Registered Nurse1011441820%8
Occupational Therapy Assistant011391314%3

Health Inspection History

Source: CMS Health Citations (Jun 2023 – Aug 2025)

6
Inspections
33
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.5
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
32
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
5
15% of total
Infection Control
4
12% of total
Resident Rights
4
12% of total
Quality of Life & Care
4
12% of total
Abuse, Neglect & Exploitation
4
12% of total
Administration
1
3% of total
Citation Sources
Standard Inspections 27
Complaint Investigations 6
State Comparison (TX)
Citations
33
Texas average: 25.9
Critical Citations
0
Texas average: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 22, 2025 D Infection ControlF0880 Corrected
Aug 22, 2025 E Infection ControlF0945 Corrected
Aug 22, 2025 E NutritionF0812 Corrected
Aug 22, 2025 E Care PlanningF0656 Corrected
Aug 22, 2025 D Resident RightsF0550 Corrected
Aug 07, 2025 G Abuse/NeglectF0600 Corrected
Aug 07, 2025 D Abuse/NeglectF0607 Corrected
Aug 07, 2025 D Abuse/NeglectF0609 Corrected
Mar 13, 2025 D Care PlanningF0842 Corrected
Feb 06, 2025 D PharmacyF0761 Corrected
Feb 06, 2025 E Quality of CareF0694 Corrected
Jul 11, 2024 F AdministrationF0944 Corrected
Jul 11, 2024 E Infection ControlF0880 Corrected
Jul 11, 2024 E NutritionF0812 Corrected
Jul 11, 2024 D PharmacyF0756 Corrected
Jul 11, 2024 E PharmacyF0758 Corrected
Jul 11, 2024 E Quality of CareF0698 Corrected
Jul 11, 2024 D Care PlanningF0656 Corrected
Jul 11, 2024 D Care PlanningF0842 Corrected
Jun 15, 2023 D Abuse/NeglectF0609 Corrected
Jun 15, 2023 E Infection ControlF0880 Corrected
Jun 15, 2023 E NutritionF0812 Corrected
Jun 15, 2023 E NutritionF0814 Corrected
Jun 15, 2023 E PharmacyF0755 Corrected
Jun 15, 2023 E PharmacyF0758 Corrected
Jun 15, 2023 D Quality of CareF0690 Corrected
Jun 15, 2023 E Quality of CareF0695 Corrected
Jun 15, 2023 D Care PlanningF0655 Corrected
Jun 15, 2023 D Care PlanningF0656 Corrected
Jun 15, 2023 D Care PlanningF0842 Corrected
Jun 15, 2023 D Resident RightsF0558 Corrected
Jun 15, 2023 D Resident RightsF0565 Corrected
Jun 15, 2023 D Resident RightsF0576 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Partnership
Resident Census by Payment Source
58 Total Residents
Medicare 36 (62.1%)
Medicaid 22 (37.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.6 Score
Near average Texas avg: 8.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
23.0 Score
43% worse than avg Texas avg: 16.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
21.1%
Lost Too Much Weight
0.0%
Urinary Tract Infection
0.0%
Depressive Symptoms
2.2%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
41.7%
High Risk Residents with Pressure Ulcers
13.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
24.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.9% 11% better than avg Texas: 90.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 52% better than avg Texas: 1.4%
Influenza Vaccine
99.0% 12% better than avg Texas: 88.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $33K Texas avg: $80K 59% better than avg
Number of Fines 1 Texas avg: 2.5
Compared to Texas Average Facility: $33K | Texas Avg: $80K
Penalty History

Showing all 1 penalties (Aug 2025 - Aug 2025)

Aug 7, 2025 Civil Money Penalty
$33K

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Claim What’s Yours: Financial Aid for Texas Seniors

Program
State Program Name
Eligibility
Benefits
Community Care for the Aged and Disabled (CCAD)
TX Medicaid CCAD
  • General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TX Specifics: Large state; rural access challenges.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
Texas Community Care Services
  • General: Age 60+, Texas resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TX Specifics: Limited funding; high demand in urban areas.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Area Agency on Aging (AAA) Services
  • General: Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Texas Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TX Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Texas Comprehensive Energy Assistance Program (CEAP)
  • General: Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Texas Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed.
  • TX Specifics: High rural demand; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • TX Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Texas VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • TX Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Exemption for Seniors
Texas Senior Property Tax Exemption
Official government program page
  • General: Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025): None; tax-based eligibility.
  • Asset Limits: Not assessed.
  • TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Senior Farmers’ Market Nutrition Program (SFMNP)
Texas SFMNP
  • General: Age 60+, TX resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Texas Seniors

TX Medicaid CCAD

Community Care for the Aged and Disabled (CCAD)

Requirements:
  • General:
    Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TX Specifics:
    Large state; rural access challenges.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
TX CCS

Texas Community Care Services

Requirements:
  • General:
    Age 60+, Texas resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TX Specifics:
    Limited funding; high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Texas AAA Services

Area Agency on Aging (AAA) Services

Requirements:
  • General:
    Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    28 AAAs; includes Meals on Wheels in some areas.
Benefits without Contact:
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Texas Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TX Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Texas Comprehensive Energy Assistance Program (CEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Priority for elderly/disabled; covers gas, electric, propane.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Texas Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    High rural demand; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Texas SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • TX Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Texas VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • TX Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Texas Senior Property Tax Exemption

Property Tax Exemption for Seniors

Requirements:
  • General:
    Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025):
    None; tax-based eligibility.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
Benefits without Contact:
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Texas SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, TX resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.
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