Occupancy rate
83%
Higher than the California average: 72.8%The Bluffs at Hamilton Hill
Memory Care in Novato
The Bluffs at Hamilton Hill
Memory Care in Novato
Discover the attentive care and warmth of The Bluffs at Hamilton Hill, situated in Novato, CA, where supportive services and a vibrant and compassionate environment come together for a truly enriching lifestyle. This community offers a wide range of services, including assisted living and memory care, with personalized support tailored to each resident’s unique needs. The devoted team is passionate about delivering quality care and fostering a joyful and uplifting atmosphere. Residents can also select from comfortable studio, one-bedroom, and two-bedroom apartments thoughtfully designed to suit individual tastes.
Offering top-tier amenities like a spacious courtyard and creative art classes, The Bluffs at Hamilton Hill promotes social connections and nurtures residents’ emotional, mental, and physical well-being. Each day is carefully planned to bring joy and purpose, making this a wonderful place to call home.
95-bed community
A larger shared setting that may offer more common spaces and organized community services.
3 years in operation
An established community with some operational experience and growing routines.
Walk Score: 42 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Higher than the California average: 72.8%Occupied beds
79 / 95
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 15, 2022
CountyMarin
The Bluffs at Hamilton Hill is legally operated by Hamilton Hill I, Llc: Msl Community Management Llc, and administrated by Rivera, Melon.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 283 / 429 / 473 / 474 / 563 / 581 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Movie Theater
Parking Available
Types of Care at The Bluffs at Hamilton Hill
Assisted Living
Memory Care
Respite Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2022 vs. California state average
Overall vs. California average
7 Worse
Metrics worse than California average:
• Total citations (160% above)
• Serious citations (Type A) (333% above)
• Moderate citations (Type B) (225% above)
• Total visits (188% above)
• Complaint visits (77% above)
• Other visits (186% above)
• Complaint investigations (70% above) 1 Better Metrics better than California average:
• Official inspections (25% below)
• Total citations (160% above)
• Serious citations (Type A) (333% above)
• Moderate citations (Type B) (225% above)
• Total visits (188% above)
• Complaint visits (77% above)
• Other visits (186% above)
• Complaint investigations (70% above) 1 Better Metrics better than California average:
• Official inspections (25% below)
Latest Inspection
March 19, 2026
Follow Up
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 26 | 10 | This facility has 160% more total citations than a typical California facility (26 vs. California avg 10).↑ 160% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 13 | 3 | This facility has 333% more serious citations (type a) than a typical California facility (13 vs. California avg 3).↑ 333% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 13 | 4 | This facility has 225% more moderate citations (type b) than a typical California facility (13 vs. California avg 4).↑ 225% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 46 | 16 | This facility has 188% more total visits than a typical California facility (46 vs. California avg 16).↑ 188% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 23 | 13 | This facility has 77% more complaint visits than a typical California facility (23 vs. California avg 13).↑ 77% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 20 | 7 | This facility has 186% more other visits than a typical California facility (20 vs. California avg 7).↑ 186% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California facility (3 vs. California avg 4).↓ 25% better |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 23 complaint visits.
| 17 | 10 | This facility has 70% more complaint investigations than a typical California facility (17 vs. California avg 10).↑ 70% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies related to medication management, staffing shortages, and delayed responses to resident call buttons. The most recent inspection on March 19, 2026, found no deficiencies, but prior investigations in late 2025 substantiated missed medications, insufficient staffing including lack of a med tech, and delayed call button responses up to nearly three hours. The facility has also faced immediate civil penalties totaling $750 for repeat medication and staffing violations, though recent follow-ups show some improvement.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsLiving Spaces & Floor Plans
The Bluffs At Hamilton Hill3
The Bluffs At Hamilton Hill2
The Bluffs At Hamilton Hill1
The Bluffs At Hamilton Hill
Financial Assistance for
Memory Care in California
The Bluffs at Hamilton Hill is located in Novato, California.
Here are the financial assistance programs available to residents in California.
Places of interest near The Bluffs at Hamilton Hill
5.4 mile from city center
Calculate Travel Distance to The Bluffs at Hamilton Hill
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Memory Care around Novato The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Atria Tamalpais Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Novato | 180 | Yes | 47 | 5 | 3 | 2 | 29 | 61.1% | Wg Tamalpais Creek Sh Lp; Atria Management Co Llc | Studio / 1 Bed / 2 Bed |
| The Bluffs at Hamilton Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Novato | 95 | Yes | 42 | 3 | 23 | 13 | 3 | 83.2% | Hamilton Hill I, Llc: Msl Community Management Llc | Studio / 1 Bed / 2 Bed |
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