Occupancy rate
83%
Higher than the California average: 72.8%
The Bluffs at Hamilton Hill
Memory Care, Assisted Living & Respite Care · Novato, CA
The Bluffs at Hamilton Hill
Memory Care, Assisted Living & Respite Care · Novato, CA
Discover the attentive care and warmth of The Bluffs at Hamilton Hill, situated in Novato, CA, where supportive services and a vibrant and compassionate environment come together for a truly enriching lifestyle. This community offers a wide range of services, including assisted living and memory care, with personalized support tailored to each resident’s unique needs. The devoted team is passionate about delivering quality care and fostering a joyful and uplifting atmosphere. Residents can also select from comfortable studio, one-bedroom, and two-bedroom apartments thoughtfully designed to suit individual tastes.
Offering top-tier amenities like a spacious courtyard and creative art classes, The Bluffs at Hamilton Hill promotes social connections and nurtures residents’ emotional, mental, and physical well-being. Each day is carefully planned to bring joy and purpose, making this a wonderful place to call home.
Types of Care at The Bluffs at Hamilton Hill
Assisted Living
Memory Care
Respite Care
95-bed community
A larger shared setting that may offer more common spaces and organized community services.
3 years in operation
An established community with some operational experience and growing routines.
Walk Score: 42 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Higher than the California average: 72.8%
Occupied beds
79 / 95
Average residents per home in California
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 15, 2022
CountyMarin
The Bluffs at Hamilton Hill is legally operated by Hamilton Hill I, Llc: Msl Community Management Llc, and administrated by Melon Rivera.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2022 · 4 years of data
26 citations
46 total visits
23 complaint visits
3 official inspections
17 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. California state average
Overall vs. CA average
8 Worse
Metrics worse than California average:
• Total citations (160% above)
• Serious citations (Type A) (333% above)
• Moderate citations (Type B) (225% above)
• Citations per year (160% above)
• Total visits (188% above)
• Complaint visits (77% above)
• Other visits (186% above)
• Complaint investigations (70% above) 2 Better Metrics better than California average:
• Citations per inspection (82% below)
• Official inspections (25% below)
• Total citations (160% above)
• Serious citations (Type A) (333% above)
• Moderate citations (Type B) (225% above)
• Citations per year (160% above)
• Total visits (188% above)
• Complaint visits (77% above)
• Other visits (186% above)
• Complaint investigations (70% above) 2 Better Metrics better than California average:
• Citations per inspection (82% below)
• Official inspections (25% below)
Latest Inspection
March 19, 2026
Follow Up
Citations
|
This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
26 | 10 | This facility has 160% more total citations than a typical California assisted living residence (26 vs. CA avg 10).↑ 160% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
|
13 | 3 | This facility has 333% more serious citations (type a) than a typical California assisted living residence (13 vs. CA avg 3).↑ 333% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
|
13 | 4 | This facility has 225% more moderate citations (type b) than a typical California assisted living residence (13 vs. CA avg 4).↑ 225% worse |
|
Citations per year
Average citations per year since 2022.
|
6.5 | 2.5 | This facility has 160% more citations per year than a typical California assisted living residence (6.5 vs. CA avg 2.5).↑ 160% worse |
|
Citations per inspection
Average citations per inspection.
|
0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
|
This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
|
46 | 16 | This facility has 188% more total visits than a typical California assisted living residence (46 vs. CA avg 16).↑ 188% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
|
23 | 13 | This facility has 77% more complaint visits than a typical California assisted living residence (23 vs. CA avg 13).↑ 77% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
|
20 | 7 | This facility has 186% more other visits than a typical California assisted living residence (20 vs. CA avg 7).↑ 186% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
|
3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
|
17 | 10 | This facility has 70% more complaint investigations than a typical California assisted living residence (17 vs. CA avg 10).↑ 70% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies related to medication management, staffing shortages, and delayed responses to resident call buttons. The most recent inspection on March 19, 2026, found no deficiencies, but prior investigations in late 2025 substantiated missed medications, insufficient staffing including lack of a med tech, and delayed call button responses up to nearly three hours. The facility has also faced immediate civil penalties totaling $750 for repeat medication and staffing violations, though recent follow-ups show some improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Pets Allowed
Room Sizes: 283 / 429 / 473 / 474 / 563 / 581 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Movie Theater
Parking Available
Living Spaces & Floor Plans for The Bluffs at Hamilton Hill
The Bluffs At Hamilton Hill3
The Bluffs At Hamilton Hill2
The Bluffs At Hamilton Hill1
The Bluffs At Hamilton Hill
Places of interest near The Bluffs at Hamilton Hill
5.4 mile from city center
Calculate Travel Distance to The Bluffs at Hamilton Hill
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Financial Assistance for
Memory Care in California
The Bluffs at Hamilton Hill is located in Novato, California.
Here are the financial assistance programs available to residents in California.
Compare Memory Care around Novato
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
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| Atria Tamalpais Creek |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Novato | 180 | Yes | 47 | 5 | 3 | 2 | 29 | 62.2% | Wg Tamalpais Creek Sh LP; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
| The Bluffs at Hamilton Hill |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Novato | 95 | Yes | 42 | 3 | 23 | 13 | 3 | 83.2% | Hamilton Hill I, LLC: Msl Community Management LLC | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about The Bluffs at Hamilton Hill
Who is the owner of The Bluffs at Hamilton Hill?
The legal owner and operator of The Bluffs at Hamilton Hill is Hamilton Hill I, Llc: Msl Community Management Llc.
Is The Bluffs at Hamilton Hill in a walkable area?
The Bluffs at Hamilton Hill has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at The Bluffs at Hamilton Hill?
The Bluffs at Hamilton Hill's occupancy is 83%.
Who is the administrator of The Bluffs at Hamilton Hill?
Melon Rivera is the administrator of The Bluffs at Hamilton Hill.
How many beds does The Bluffs at Hamilton Hill have?
The Bluffs at Hamilton Hill has 95 beds.
Has The Bluffs at Hamilton Hill had any recent deficiencies or citations?
The Bluffs at Hamilton Hill has had 26 recently reported deficiencies.
What is the address of The Bluffs at Hamilton Hill?
The Bluffs at Hamilton Hill is located at 1 Hamilton Hill Dr, Novato, CA 94949, United States.
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