Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
Nestled in the heart of Rochester, New York, The Brook at High Falls stands as an esteemed assisted living community. Within the embracing ambiance of Brook at High Falls, a welcoming haven awaits—a true home where an exceptional level of care unfailingly prevails. This assisted living community’s esteemed reputation as a foremost provider of skilled nursing care is rooted in a dedicated commitment to bestowing residents with unwavering quality care, all while preserving their innate dignity and self-esteem.
At the heart of it all, Brook at High Falls delivers the pinnacle of professional nursing services within a nurturing environment marked by genuine warmth and compassion. Their team, characterized by both expertise and empathy, extends beyond professional competence, encompassing a genuine caring disposition that becomes intertwined with the lives of each resident. The intimate scale of the community cultivates an atmosphere that is both familiar and residential, further accentuating the sense of home.
Quality ratings
Based on health inspections, staffing and quality measures.
Based on deficiencies found during state health inspections.
Based on nurse staffing hours per resident per day.
Based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
28
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.4%
Residents per day (avg)
25
Occupancy rate
91.4%
Residents per day (avg)
25
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
6 - 7 months
Private pay
69% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$3.9M
Deficit of revenue
-$389.3K
Voluntary non-profit home
Other
Home revenue
$3,906,151.00
Deficit of revenue
$-389,340.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.4M
28-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility Type
Nursing Home
Additional licensing details
CMS Certification Number:
335825
County:
Monroe
Ownership & operating entity
The Brook at High Falls is legally operated by AGA Operating LLC (For Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
8 inspections
6 with citations, 2 without citations
12 on-site complaint investigations
New York average: 9 inspections
24 complaints
100 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 23 complaints
21 citations
15 health citations
6 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 25 citations
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 21, 2021: Stipulation & Order #NH-21-181
Quality of Care
April 10, 2012: Stipulation & Order #NH-16-002
Quality of Care
Comparison Chart
The information below is reported by the New York State Department of Health.Compare Nursing Homes around Rochester
Jewish Home of Rochester
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
362
No
8
BAKER, ROBERT
84.4%
$52,301,102.00
$29,547,747.00
56.5%
305.70
5/5
5.2484
5/5
5/5
5/5
-
Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
120
No
2
LOAN, SANDRA
98.7%
$14,005,838.00
$8,026,085.00
57.3%
119.20
5/5
4.8326
5/5
4/5
5/5
-
Studio / 1 Bed / 2 Bed
Friendly Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
200
No
17
JOHNSON, CHRISTINE
82.3%
$27,517,639.00
$13,726,036.00
49.9%
172.30
3/5
4.7072
3/5
4/5
4/5
-
Studio / 1 Bed / 2 Bed
The Brook at High Falls
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
28
No
58
OROPEZA, CHRISTINA
91.4%
$3,906,151.00
$1,929,508.00
49.4%
25.20
3/5
3.9488
2/5
4/5
5/5
-
-
Park Place Southwest
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Rochester
120
No
75
ADONIS, RACHEL
97.8%
$13,974,749.00
$8,747,065.00
62.6%
116.70
3/5
3.8518
2/5
3/5
5/5
1
Studio / 1 Bed / 2 Bed
Places of interest near The Brook at High Falls
3.11 miles from city center
2150 St Paul St, Rochester, NY 14621
Calculate Travel Distance to The Brook at High Falls
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
73
Total Staff
73
Employees
0
Contractors
13,020
Total Hours (Quarter)
19
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 9.7 | No |
| Licensed Practical Nurse | 13 | 7.7 | No |
| Certified Nursing Assistant | 35 | 7.1 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
52 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
10 staff
7.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.8hs shift avg
Dietary Services ⓘ
4 staff
6.9hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 35 | 0 | 35 | 5,546 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 13 | 0 | 13 | 2,561 | 91 | 100% | 7.7 |
| Registered Nurse | 4 | 0 | 4 | 984 | 82 | 90% | 9.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 718 | 84 | 92% | 6.8 |
| Nurse Practitioner | 2 | 0 | 2 | 520 | 64 | 70% | 8.1 |
| Physical Therapy Assistant | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 2 | 0 | 2 | 463 | 57 | 63% | 7.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 461 | 61 | 67% | 7.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 275 | 35 | 38% | 7.9 |
| Speech Language Pathologist | 1 | 0 | 1 | 246 | 32 | 35% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 232 | 29 | 32% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 202 | 24 | 26% | 7.8 |
| Administrator | 1 | 0 | 1 | 192 | 24 | 26% | 8 |
| Dietitian | 1 | 0 | 1 | 106 | 14 | 15% | 7.5 |
Health Inspection History
Source: CMS Health Citations (Nov 2021 – Nov 2024)
4
Inspections
23
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.75
Citations/Inspection
Nov 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
22% of total
Resident Rights
3
13% of total
Pharmacy Services
2
9% of total
Environmental
2
9% of total
Infection Control
1
4% of total
Administration
1
4% of total
Citation Sources
Standard Inspections
21
Complaint Investigations
9
State Comparison (NY)
Avg Citations (State)
18.5
This Facility: 23
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 14, 2024 | D | Environmental | F0914 | Corrected |
| Nov 14, 2024 | E | Infection Control | F0880 | Corrected |
| Nov 14, 2024 | B | Nursing Services | F0732 | Corrected |
| Nov 14, 2024 | D | Nutrition | F0803 | Corrected |
| Nov 14, 2024 | D | Quality of Care | F0677 | Corrected |
| Nov 14, 2024 | D | Quality of Care | F0684 | Corrected |
| Nov 14, 2024 | D | Care Planning | F0657 | Corrected |
| Nov 14, 2024 | B | Care Planning | F0842 | Corrected |
| Nov 14, 2024 | E | Resident Rights | F0584 | Corrected |
| Feb 16, 2024 | E | Environmental | F0925 | Corrected |
| Feb 16, 2024 | E | Resident Rights | F0584 | Corrected |
| May 10, 2023 | E | Administration | F0868 | Corrected |
| May 10, 2023 | E | Nursing Services | F0727 | Corrected |
| May 10, 2023 | E | Nutrition | F0812 | Corrected |
| May 10, 2023 | D | Pharmacy | F0758 | Corrected |
| May 10, 2023 | D | Quality of Care | F0689 | Corrected |
| May 10, 2023 | D | Quality of Care | F0698 | Corrected |
| May 10, 2023 | D | Care Planning | F0658 | Corrected |
| May 10, 2023 | B | Resident Rights | F0625 | Corrected |
| Nov 23, 2021 | D | Pharmacy | F0756 | Corrected |
| Nov 23, 2021 | D | Quality of Care | F0698 | Corrected |
| Nov 23, 2021 | E | Care Planning | F0636 | Corrected |
| Nov 23, 2021 | E | Care Planning | F0638 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Individual
Resident Census by Payment Source
22
Total Residents
Medicare
11
(50%)
ⓘ
Medicaid
10
(45.5%)
ⓘ
Private Pay/Other
1
(4.5%)
ⓘ
Specialized Care Beds
2
Total Specialty Beds
7.1%
of Bed Capacity
2
Dialysis Beds ⓘ
7.1%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
10.7
Score
9% worse than avg
State avg: 9.8
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
21.4
Score
18% worse than avg
State avg: 18.1
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
23.2%
Lost Too Much Weight
16.4%
Urinary Tract Infection
1.8%
Depressive Symptoms
1.9%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
93.0%
Antipsychotic Use
0.0%
High Risk Residents with Pressure Ulcers
3.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.5%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
92.1%
20% better than avg
State: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6%
56% better than avg
State: 1.3%
Influenza Vaccine
92.8%
18% better than avg
State: 78.8%
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Claim What’s Yours: Financial Aid for New York Seniors
Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
NY EISEP
Official government program page
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
NY SCRIE
Official government program page
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
NY SCHE
Official government program page
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
NY Medicaid CFCO
Community First Choice Option
Requirements:
General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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