The Brook at High Falls
The Brook at High Falls
Nestled in the heart of Rochester, New York, The Brook at High Falls stands as an esteemed assisted living community. Within the embracing ambiance of Brook at High Falls, a welcoming haven awaits—a true home where an exceptional level of care unfailingly prevails. This assisted living community’s esteemed reputation as a foremost provider of skilled nursing care is rooted in a dedicated commitment to bestowing residents with unwavering quality care, all while preserving their innate dignity and self-esteem.
At the heart of it all, Brook at High Falls delivers the pinnacle of professional nursing services within a nurturing environment marked by genuine warmth and compassion. Their team, characterized by both expertise and empathy, extends beyond professional competence, encompassing a genuine caring disposition that becomes intertwined with the lives of each resident. The intimate scale of the community cultivates an atmosphere that is both familiar and residential, further accentuating the sense of home.
Inspection Report Summary for The Brook at High Falls
During the reporting period the facility received 37 citations of any kind, comprising 29 Standard Health Citations and 8 Life Safety Code Citations. These citations were issued during six on‑site inspections. In addition, 15 complaints‑related citations were recorded, although the category totals for complaints‑related deficiencies (Administration 0, Dietary Services 0, Other Services 3, Physical Environment 1, Quality of Care 0, Resident Rights 0) sum to only 4, indicating a discrepancy between the stated total and the category subtotals.
The inspection on May 10, 2023 generated the largest number of cited items, with 16 citations in total. The Standard Health Citations identified deficiencies in dialysis services, food procurement and preparation, unnecessary psychotropic medication use, accident hazards and supervision, infection control, bed‑hold policy notification, quality assurance committee operations, registered nurse staffing hours, professional standards of services, and construction standards for new or existing nursing homes. Life Safety Code Citations from the same inspection highlighted deficiencies in egress doors, essential electrical systems, emergency preparedness training, gas equipment storage, and smoke barrier subdivision of building spaces.
Complaint metrics for the period from August 1, 2021 to July 31, 2025 show 43 complaints received, equating to 164.6 complaints per 100 occupied beds. Twenty‑three percent of complaints represented facility‑reported incidents. Eight complaint‑related on‑site inspections were conducted, and 15 complaints‑related citations were issued. The complaints‑related citations per 100 occupied beds were 57.4. The facility’s complaint‑related citation totals by category are Administration 0, Dietary Services 0, Other Services 3, Physical Environment 1, Quality of Care 0, Resident Rights 0, with a total of 4 complaints‑related citations, which does not sum to the stated 15 complaints‑related citations.
Enforcement actions recorded for the facility during September 1, 2015 through August 31, 2025 include two stipulation and order agreements. Stipulation & Order # NH‑21‑181 was issued on October 15, 2021 with a fine of $14,000 for Quality of Care deficiencies. Stipulation & Order # NH‑16‑002 was issued on January 5, 2016 with a fine of $2,000 for Quality of Care deficiencies. These enforcement actions reflect the Department of Health’s regulatory response to identified deficiencies at the facility.

Facility Overview
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Facility ID
Unique ID assigned by the California Department of Social Services for this licensed facility. 150410
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). Nursing Home
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Licensee / Operator
Entity or organization legally responsible for managing this facility. AGA Operating LLC (For Profit)
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County
The county where the facility is located. Monroe
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Operating Certificate
Operating certificate number issued by the state regulatory authority (NY). 2701365N
Inspection & Compliance
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Citations
Number of deficiencies or violations found during inspections. 37 citations
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Total Complaints
Total number of complaints filed with the state regulatory authority (NY). 43 complaints
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Complaint Inspections
On-site inspections conducted in response to complaints (NY). 8 inspections
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Enforcement Actions
Regulatory enforcement actions taken by the state (NY, TX). May 21, 2021 — Stipulation & Order #: NH-21-181 | April 10, 2012 — Stipulation & Order #: NH-16-002
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal. View Inspection Reports
Places of interest near The Brook at High Falls
3.11 miles from city center
2150 St Paul St, Rochester, NY 14621
[email protected]
(585) 342-5540
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Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
Community |
Occupancy |
Beds |
Home Revenue |
Owner |
CCN |
|---|---|---|---|---|---|
| BLOSSOM HEALTH CARE CENTER | 94.4% | 80 | $8,855,957.00 | WOOD, GERALD | 335473 |
| EDNA TINA WILSON LIVING CENTER | 98.7% | 120 | $14,005,838.00 | LOAN, SANDRA | 335769 |
| HAMILTON MANOR NURSING HOME | 90.5% | 40 | $5,612,531.00 | 335615 | |
| JEWISH HOME OF ROCHESTER | 84.4% | 328 | $52,301,102.00 | BAKER, ROBERT | 335105 |
| KIRKHAVEN NURSING HOME | 90.3% | 147 | $18,521,809.00 | FORNATARO, LETICIA | 335668 |
| LATTA ROAD NURSING HOME EAST LLC | 87.5% | 335618 | |||
| LATTA ROAD NURSING HOME WEST | 86.5% | 335617 | |||
| MONROE COMMUNITY HOSPITAL | 68.8% | 566 | $83,955,353.00 | TALLO, ALYSSA | 335197 |
| ROCHESTER CENTER FOR REHAB & NURISNG | 96.1% | 124 | $18,044,621.00 | GESTETNER, MICHAEL | 335556 |
| ST. ANNS HOME FOR THE AGED | 77.7% | 376 | $69,990,807.00 | ASHBY, MICHELLE | 335081 |
Want to See More Data?
Access the full set of official government statistics on nursing homes by using the link below.

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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
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