The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
Nestled in the heart of Rochester, New York, The Brook at High Falls stands as an esteemed assisted living community. Within the embracing ambiance of Brook at High Falls, a welcoming haven awaits—a true home where an exceptional level of care unfailingly prevails. This assisted living community’s esteemed reputation as a foremost provider of skilled nursing care is rooted in a dedicated commitment to bestowing residents with unwavering quality care, all while preserving their innate dignity and self-esteem.
At the heart of it all, Brook at High Falls delivers the pinnacle of professional nursing services within a nurturing environment marked by genuine warmth and compassion. Their team, characterized by both expertise and empathy, extends beyond professional competence, encompassing a genuine caring disposition that becomes intertwined with the lives of each resident. The intimate scale of the community cultivates an atmosphere that is both familiar and residential, further accentuating the sense of home.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.
Occupancy
Finance
House Specifics:
Operations
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Inspection Report Summary for The Brook at High Falls
During the reporting period the facility received 37 citations of any kind, comprising 29 Standard Health Citations and 8 Life Safety Code Citations. These citations were issued during six on‑site inspections. In addition, 15 complaints‑related citations were recorded, although the category totals for complaints‑related deficiencies (Administration 0, Dietary Services 0, Other Services 3, Physical Environment 1, Quality of Care 0, Resident Rights 0) sum to only 4, indicating a discrepancy between the stated total and the category subtotals.
The inspection on May 10, 2023 generated the largest number of cited items, with 16 citations in total. The Standard Health Citations identified deficiencies in dialysis services, food procurement and preparation, unnecessary psychotropic medication use, accident hazards and supervision, infection control, bed‑hold policy notification, quality assurance committee operations, registered nurse staffing hours, professional standards of services, and construction standards for new or existing nursing homes. Life Safety Code Citations from the same inspection highlighted deficiencies in egress doors, essential electrical systems, emergency preparedness training, gas equipment storage, and smoke barrier subdivision of building spaces.
Complaint metrics for the period from August 1, 2021 to July 31, 2025 show 43 complaints received, equating to 164.6 complaints per 100 occupied beds. Twenty‑three percent of complaints represented facility‑reported incidents. Eight complaint‑related on‑site inspections were conducted, and 15 complaints‑related citations were issued. The complaints‑related citations per 100 occupied beds were 57.4. The facility’s complaint‑related citation totals by category are Administration 0, Dietary Services 0, Other Services 3, Physical Environment 1, Quality of Care 0, Resident Rights 0, with a total of 4 complaints‑related citations, which does not sum to the stated 15 complaints‑related citations.
Enforcement actions recorded for the facility during September 1, 2015 through August 31, 2025 include two stipulation and order agreements. Stipulation & Order # NH‑21‑181 was issued on October 15, 2021 with a fine of $14,000 for Quality of Care deficiencies. Stipulation & Order # NH‑16‑002 was issued on January 5, 2016 with a fine of $2,000 for Quality of Care deficiencies. These enforcement actions reflect the Department of Health’s regulatory response to identified deficiencies at the facility.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
58
Somewhat WalkableSome errands can be done on foot. Walkable to several amenities, but not all. Sidewalks usually available but may be inconsistent. Car often needed for larger errands or longer distances.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by New York regulators.
37 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
Total Complaints
Total number of complaints filed against this facility.
43 complaints
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Complaint Inspections
Number of on-site inspections triggered by complaints.
8 inspections
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Operating Certificate
Facility operating certificate number.
2701365N
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Enforcement Actions
Details of enforcement actions taken against this facility.
May 21, 2021 — Stipulation & Order #: NH-21-181 | April 10, 2012 — Stipulation & Order #: NH-16-002
Facility & Licensing Details
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CCN (CMS Certification)
Centers for Medicare & Medicaid Services (CMS) Certification Number.
335825
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County
County in New York where the facility is located.
Monroe
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Facility Type
Indicates the state-regulated license category used in New York (e.g., Residential Care Facility for the Elderly).
Nursing Home
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Licensee / Operator
Entity or organization legally responsible for managing this facility under New York regulations.
AGA Operating LLC (For Profit)
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Regional Office
State regional office responsible for overseeing this facility.
Western NY
Places of interest near The Brook at High Falls
3.11 miles from city center
2150 St Paul St, Rochester, NY 14621
Email:
[email protected]
Phone:
(585) 342-5540
Email:[email protected]
Phone:(585) 342-5540
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Contact Us
Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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