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Independent Living in Wake County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Cardinal at North Hills

Independent Living in Wake County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Cardinal at North Hills

4030 Cardinal at N Hills St, Raleigh, NC 27609 View map
Overview of The Cardinal at North Hills

From top-notch safety protocols to a commitment to transparency and trust, The Cardinal at North Hills is dedicated to providing the best possible experience for its residents in Raleigh. With low-rise, mid-rise, and high-rise apartments available, along with one to three-bedroom options, residents can find the perfect abode that suits their needs and preferences. 

Seniors can say goodbye to household chores, as housekeeping, utilities, maintenance services, and more are all taken care of, allowing residents to focus on enjoying their days to the fullest. With round-the-clock security and licensed clinical staff available, residents can have peace of mind knowing that their safety and well-being are a top priority. With features such as no-threshold tile showers and handicap-accessible bathrooms, the community is inclusive and accommodating for all. Additionally, the apartments come fully furnished, making the transition to a new home seamless and hassle-free.

(984) 206-3830

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
North Carolina average: 2.8/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
North Carolina average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
North Carolina average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
North Carolina average: 3.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
6h 17m per day

This home provides 58% more nursing time per resident than the North Carolina average.

North Carolina average: 3h 59m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 76.8%
Residents per day (avg) 12
Occupancy rate
76.8%
Residents per day (avg)
12

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

43% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Home revenue
$25.1M
Operating loss
-$672.0K
Privately-owned community
Home revenue
$25,056,472.00
Operating loss
$-671,985.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
24.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.6M
Total costs $25.7M

What does this home offer?

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Cardinal at North Hills

Independent Living

Health Inspection History

Inspections
Total health inspections 2

North Carolina average 4


Last Health inspection on Sep 2025

Total health citations 4

North Carolina average 20.9

Citations per inspection
2

North Carolina average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 4 citations resulted from standard inspections; and 1 of 4 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 1
11% worse than North Carolina average

North Carolina average: 0.9

0 critical citations More info North Carolina average: 1.3

1 serious citation More info North Carolina average: 0.9

3 moderate citations More info North Carolina average: 17.1

0 minor citations More info North Carolina average: 1.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 10, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Sep 10, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Sep 21, 2023
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 21, 2023
Corrected

Compare Independent Living around Wake County The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
The Oaks at Whitaker Glen
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Raleigh
139
No
28
-
A+
-
The Cardinal at North Hills
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Raleigh (North Hills)
70
No
62
76.8%
-
-
Capital Oaks Retirement Resort
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Raleigh (Northwest Raleigh)
-
No
3
-
-
Studio / 1 Bed / 2 Bed / 3 Bed
Verena at Bedford Falls
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Raleigh (North Raleigh)
-
Yes
13
-
-
1 Bed / 2 Bed
The Willows at Raleigh
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Raleigh (Northeast Raleigh)
-
No
52
-
-
-

Places of interest near The Cardinal at North Hills

Address 7.0 miles from city center — 1.11 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)

Address 4030 Cardinal at N Hills St, Raleigh, NC 27609

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 68
Employees 30
Contractors 38
Staff to resident ratio 0:0
100% worse than North Carolina average

North Carolina average ratio: 1.85:1

Avg staff/day 14
Average shift 5.7 hours
29% worse than North Carolina average

North Carolina average: 8 hours

Total staff hours (quarter) 7,307
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 37
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

20.3%

1,486 contractor hours this quarter

Certified Nursing Assistant: 22 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Speech Language Pathologist: 2 Registered Nurse: 2 Physical Therapy Aide: 1 Licensed Practical Nurse: 1
Staff by category
Certified Nursing Assistant1522373,71291100%7.9
Licensed Practical Nurse8191,5448492%8.1
Registered Nurse4269247481%7.5
Nurse Practitioner1013684651%8
Administrator2023336470%2.8
Qualified Social Worker0331356369%1.3
Physical Therapy Assistant0441186470%1.1
Speech Language Pathologist0221075965%1.8
Respiratory Therapy Technician033553741%1.1
Physical Therapy Aide011111820%0.6
37 Certified Nursing Assistant
% of Days 100%
9 Licensed Practical Nurse
% of Days 92%
6 Registered Nurse
% of Days 81%
1 Nurse Practitioner
% of Days 51%
2 Administrator
% of Days 70%
3 Qualified Social Worker
% of Days 69%
4 Physical Therapy Assistant
% of Days 70%
2 Speech Language Pathologist
% of Days 65%
3 Respiratory Therapy Technician
% of Days 41%
1 Physical Therapy Aide
% of Days 20%

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.1
12% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.6
5% better than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.6%
9% better than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 11.8%
223% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
14% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
15% worse than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 13.0%
77% worse than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 38.2%
185% worse than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 67.7%
26% worse than North Carolina average

North Carolina average: 91.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 50.9%
36% worse than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 7.1%
379% worse than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 40.6%
48% worse than North Carolina average

North Carolina average: 78.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
90% lower than North Carolina average

North Carolina average: $76K

Number of fines 1
57% fewer fines than North Carolina average

North Carolina average: 2.3

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than North Carolina average

North Carolina average: 0.4

Fines amount comparison
Fines amount comparison
This facility $8K
North Carolina average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 21, 2023
$8K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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