3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
From top-notch safety protocols to a commitment to transparency and trust, The Cardinal at North Hills is dedicated to providing the best possible experience for its residents in Raleigh. With low-rise, mid-rise, and high-rise apartments available, along with one to three-bedroom options, residents can find the perfect abode that suits their needs and preferences.
Seniors can say goodbye to household chores, as housekeeping, utilities, maintenance services, and more are all taken care of, allowing residents to focus on enjoying their days to the fullest. With round-the-clock security and licensed clinical staff available, residents can have peace of mind knowing that their safety and well-being are a top priority. With features such as no-threshold tile showers and handicap-accessible bathrooms, the community is inclusive and accommodating for all. Additionally, the apartments come fully furnished, making the transition to a new home seamless and hassle-free.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 10th out of 97 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 15m per day | ▲ 58% State avg: 3h 20m per day · National avg: 3h 26m per day |
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
100% fewer staff per resident than North Carolina average
29% worse than North Carolina average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
6 total: 4 full-time employees and 2 contractors.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursAssists with medical care and medications.
9 total: 8 full-time employees and 1 contractor.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursHelps with daily care and mobility.
37 total: 15 full-time employees and 22 contractors.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1,486 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 15 | 22 | 37 | 3,712 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,544 | 84 | 92% | 8.1 |
| Registered Nurse | 4 | 2 | 6 | 924 | 74 | 81% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 46 | 51% | 8 |
| Administrator | 2 | 0 | 2 | 333 | 64 | 70% | 2.8 |
| Qualified Social Worker | 0 | 3 | 3 | 135 | 63 | 69% | 1.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 118 | 64 | 70% | 1.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 107 | 59 | 65% | 1.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 55 | 37 | 41% | 1.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 11 | 18 | 20% | 0.6 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
90% lower than North Carolina averageNorth Carolina average: $76K
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 21, 2023 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
12% better than North Carolina averageNorth Carolina average: 11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
5% better than North Carolina averageNorth Carolina average: 20.6
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
9% better than North Carolina averageNorth Carolina average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
223% worse than North Carolina averageNorth Carolina average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
5.4%
14% better than North Carolina averageNorth Carolina average: 6.3%
Percent of long-stay residents with a urinary tract infection
3.0%
15% worse than North Carolina averageNorth Carolina average: 2.6%
Percent of long-stay residents who lose too much weight
13.0%
77% worse than North Carolina averageNorth Carolina average: 7.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
38.2%
185% worse than North Carolina averageNorth Carolina average: 13.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
26% worse than North Carolina averageNorth Carolina average: 91.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
36% worse than North Carolina averageNorth Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
379% worse than North Carolina averageNorth Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
48% worse than North Carolina averageNorth Carolina average: 78.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.7%
18% better than North Carolina averageNorth Carolina average: 22.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.9%
81% worse than North Carolina averageNorth Carolina average: 13.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.9%
In line with North Carolina averageNorth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
68.6%
36% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
57% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
Historical financial and operational data for The Cardinal at North Hills from 2018–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #48 / 104Payroll — State benchmarkedThis home is ranked 48th out of 104 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #101 / 104Payroll % — State benchmarkedThis home is ranked 101st out of 104 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina facilities typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 26 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.9 miles from city center
Estimated distance in miles from Raleigh's city center to The Cardinal at North Hills's address, calculated via Google Maps.
— 1.11 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)
Add your location
| Capital Nursing And Rehabilitation Center | NH AL HC IL | Raleigh (East Raleigh) | 125
Facility
125
NC AVG
72
Rank
#29 / 390 |
75.9%
Facility
75.9%
NC AVG
76.4%
Rank
#128 / 271 | -1% | 3.43
Facility
3.43
NC AVG
3.98
Rank
#76 / 97 | +1% | -14% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 105 | 14
Facility
14
NC AVG
20.9
Rank
#50 / 101 | 2.8
Facility
2.8
NC AVG
5.0
Rank
#30 / 101 | - | 100 | - |
43
Facility
43
NC AVG
33
Rank
#206 / 572 | Liberty Commons Nursing And Rehabilitation Center Of Wake County, LLC | $12.0M
Facility
$12.0M
NC AVG
$13.2M
Rank
#61 / 104 | $6.2M
Facility
$6.2M
NC AVG
$4.9M
Rank
#52 / 104 | 51.3%
Facility
51.3%
NC AVG
39.8%
Rank
#22 / 104 | 345202 | ||||
| The Cardinal at North Hills | NH IL | Raleigh (North Hills) | 15
Facility
15
NC AVG
72
Rank
#337 / 390 |
76.8%
Facility
76.8%
NC AVG
76.4%
Rank
#124 / 271 | 0% | 6.28
Facility
6.28
NC AVG
3.98
Rank
#10 / 97 | -4% | +58% | $7.9k
Facility
$7.9k
NC AVG
$74.6k
Rank
#54 / 105 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 101 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#13 / 101 | 1 | 12 | - |
62
Facility
62
NC AVG
33
Rank
#58 / 572 | Breck Austin | $3.0M
Facility
$3.0M
NC AVG
$13.2M
Rank
#23 / 104 | $7.0M
Facility
$7.0M
NC AVG
$4.9M
Rank
#48 / 104 | 232.7%
Facility
232.7%
NC AVG
39.8%
Rank
#101 / 104 | 345572 | ||||
| The Oaks at Whitaker Glen | - | NH AL HC IL MC | Raleigh (Five Points) | 139
Facility
139
NC AVG
72
Rank
#18 / 390 | - | - | - | - | - | - | - | - | - | - | - | - | - | A+ |
28
Facility
28
NC AVG
33
Rank
#328 / 572 | $8.8M
Facility
$8.8M
NC AVG
$13.2M
Rank
#90 / 104 | $4.5M
Facility
$4.5M
NC AVG
$4.9M
Rank
#90 / 104 | 50.5%
Facility
50.5%
NC AVG
39.8%
Rank
#37 / 104 | 345009 |
The Cardinal at North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The Cardinal at North Hills is in the North Hills neighborhood.
The Cardinal at North Hills has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Cardinal at North Hills's occupancy is 76.8%.
The Cardinal at North Hills is registered as a for-profit.
Yes — there are 9 photos of The Cardinal at North Hills in the photo gallery on this page.
The Cardinal at North Hills is located at 4030 Cardinal At N Hills St, Raleigh, NC 27609.
(984) 206-3830 will put you in contact with the team at The Cardinal at North Hills.
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