3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
From top-notch safety protocols to a commitment to transparency and trust, The Cardinal at North Hills is dedicated to providing the best possible experience for its residents in Raleigh. With low-rise, mid-rise, and high-rise apartments available, along with one to three-bedroom options, residents can find the perfect abode that suits their needs and preferences.
Seniors can say goodbye to household chores, as housekeeping, utilities, maintenance services, and more are all taken care of, allowing residents to focus on enjoying their days to the fullest. With round-the-clock security and licensed clinical staff available, residents can have peace of mind knowing that their safety and well-being are a top priority. With features such as no-threshold tile showers and handicap-accessible bathrooms, the community is inclusive and accommodating for all. Additionally, the apartments come fully furnished, making the transition to a new home seamless and hassle-free.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
100% fewer staff per resident than North Carolina average
29% worse than North Carolina average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
6 total: 4 full-time employees and 2 contractors.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursAssists with medical care and medications.
9 total: 8 full-time employees and 1 contractor.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursHelps with daily care and mobility.
37 total: 15 full-time employees and 22 contractors.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1,486 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 15 | 22 | 37 | 3,712 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,544 | 84 | 92% | 8.1 |
| Registered Nurse | 4 | 2 | 6 | 924 | 74 | 81% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 46 | 51% | 8 |
| Administrator | 2 | 0 | 2 | 333 | 64 | 70% | 2.8 |
| Qualified Social Worker | 0 | 3 | 3 | 135 | 63 | 69% | 1.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 118 | 64 | 70% | 1.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 107 | 59 | 65% | 1.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 55 | 37 | 41% | 1.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 11 | 18 | 20% | 0.6 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
90% lower than North Carolina averageNorth Carolina average: $76K
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 21, 2023 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
12% better than North Carolina averageNorth Carolina average: 11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
5% better than North Carolina averageNorth Carolina average: 20.6
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
9% better than North Carolina averageNorth Carolina average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
223% worse than North Carolina averageNorth Carolina average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
5.4%
14% better than North Carolina averageNorth Carolina average: 6.3%
Percent of long-stay residents with a urinary tract infection
3.0%
15% worse than North Carolina averageNorth Carolina average: 2.6%
Percent of long-stay residents who lose too much weight
13.0%
77% worse than North Carolina averageNorth Carolina average: 7.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
38.2%
185% worse than North Carolina averageNorth Carolina average: 13.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
26% worse than North Carolina averageNorth Carolina average: 91.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
36% worse than North Carolina averageNorth Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
379% worse than North Carolina averageNorth Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
48% worse than North Carolina averageNorth Carolina average: 78.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.7%
18% better than North Carolina averageNorth Carolina average: 22.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.9%
81% worse than North Carolina averageNorth Carolina average: 13.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.9%
In line with North Carolina averageNorth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
68.6%
36% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
57% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
Historical financial and operational data for The Cardinal at North Hills from 2018–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #34 / 84Payroll costs — State benchmarkedThis home is ranked 34th out of 84 homes we track in North Carolina. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the North Carolina average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #1 / 84Payroll % of net patient revenue — State benchmarkedThis home is ranked 1st out of 84 homes we track in North Carolina. Shows payroll as a percentage of net patient revenue versus the North Carolina average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 26 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.9 miles from city center
Estimated distance in miles from Raleigh's city center to The Cardinal at North Hills's address, calculated via Google Maps.
— 1.11 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)
Add your location
Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Rosewood Health Center – The Cypress of Raleigh | NH MC SNF | Raleigh (North Raleigh) | 57
Facility
57
NC AVG
72
Rank
#277 / 387 |
83.5%
Facility
83.5%
NC AVG
70.6
Rank
#86 / 232 | +18% | 7.33
Facility
7.33
NC AVG
3.98
Rank
#8 / 83 | +2% | +84% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | - | 48 | - |
71
Facility
71
NC AVG
36
Rank
#28 / 536 | The Cypress Of Raleigh LLC | $28.0MFiscal year ending 12/2023
Facility
$28.0MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#9 / 84 | $15.8MFiscal year ending 12/2023
Facility
$15.8MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#10 / 84 | 56.4%Fiscal year ending 12/2023
Facility
56.4%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#23 / 84 | 345546 | ||||
| Perry Creek Health & Rehabilitation Center | NH SNF | Raleigh (Northeast Raleigh) | 90
Facility
90
NC AVG
72
Rank
#116 / 387 |
88.1%
Facility
88.1%
NC AVG
70.6
Rank
#72 / 232 | +25% | 3.69
Facility
3.69
NC AVG
3.98
Rank
#61 / 83 | +33% | -7% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 2
Facility
2
NC AVG
20.9
Rank
#8 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | - | 79 | - |
24
Facility
24
NC AVG
36
Rank
#349 / 536 | - | $10.3MFiscal year ending 12/2023
Facility
$10.3MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#68 / 84 | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#53 / 84 | 53.1%Fiscal year ending 12/2023
Facility
53.1%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#29 / 84 | 345003 | ||||
| College Pines Health and Rehabilitation Center | NH SNF | Connelly Springs | 100
Facility
100
NC AVG
72
Rank
#77 / 387 |
90.5%
Facility
90.5%
NC AVG
70.6
Rank
#56 / 232 | +28% | 4.14
Facility
4.14
NC AVG
3.98
Rank
#45 / 83 | -11% | +4% | $16.8k
Facility
$16.8k
NC AVG
$74.6k
Rank
#58 / 89 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | 2 | 91 | - |
6
Facility
6
NC AVG
36
Rank
#484 / 536 | - | $14.2MFiscal year ending 12/2023
Facility
$14.2MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#31 / 84 | $6.4MFiscal year ending 12/2023
Facility
$6.4MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#37 / 84 | 45.2%Fiscal year ending 12/2023
Facility
45.2%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#45 / 84 | 345446 | ||||
| UNC REX Rehabilitation and Nursing Care Center of Raleigh | NH SNF | Raleigh (Northwest Raleigh) | 120
Facility
120
NC AVG
72
Rank
#35 / 387 |
84.8%
Facility
84.8%
NC AVG
70.6
Rank
#83 / 232 | +20% | 4.87
Facility
4.87
NC AVG
3.98
Rank
#27 / 83 | +14% | +22% | $15.6k
Facility
$15.6k
NC AVG
$74.6k
Rank
#54 / 89 | 9
Facility
9
NC AVG
20.9
Rank
#33 / 85 | 3.0
Facility
3.0
NC AVG
5.0
Rank
#32 / 85 | 1 | 102 | - |
66
Facility
66
NC AVG
36
Rank
#39 / 536 | - | - | - | - | 345369 | ||||
| The Cardinal at North Hills | NH AL IL MC SNF | Raleigh (North Hills) | 15
Facility
15
NC AVG
72
Rank
#334 / 387 |
63.3%
Facility
63.3%
NC AVG
70.6
Rank
#154 / 232 | -10% | - | - | -4% | - | $7.9k
Facility
$7.9k
NC AVG
$74.6k
Rank
#48 / 89 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | 1 | 10 | - |
62
Facility
62
NC AVG
36
Rank
#58 / 536 | Breck Austin | $3.0MFiscal year ending 12/2023
Facility
$3.0MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#84 / 84 | $7.0MFiscal year ending 12/2023
Facility
$7.0MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#34 / 84 | 232.7%Fiscal year ending 12/2023
Facility
232.7%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#1 / 84 | 345572 |
The Cardinal at North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The Cardinal at North Hills is in the North Hills neighborhood of Raleigh.
The Cardinal at North Hills has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Cardinal at North Hills's occupancy is 76.8%.
Yes, The Cardinal at North Hills allows residents to bring their pets.
The Cardinal at North Hills is registered as a for-profit.
Yes — there are 9 photos of The Cardinal at North Hills in the photo gallery on this page.
The Cardinal at North Hills is located at 4030 Cardinal At N Hills St, Raleigh, NC 27609.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
