Total staff
68
Employees
30
Contractors
38
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Cardinal at North Hills
Nursing Home & Independent Living · Raleigh, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cardinal at North Hills
Nursing Home & Independent Living · Raleigh, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cardinal at North Hills accepts Medicare and private pay.
Overview of The Cardinal at North Hills
From top-notch safety protocols to a commitment to transparency and trust, The Cardinal at North Hills is dedicated to providing the best possible experience for its residents in Raleigh. With low-rise, mid-rise, and high-rise apartments available, along with one to three-bedroom options, residents can find the perfect abode that suits their needs and preferences.
Seniors can say goodbye to household chores, as housekeeping, utilities, maintenance services, and more are all taken care of, allowing residents to focus on enjoying their days to the fullest. With round-the-clock security and licensed clinical staff available, residents can have peace of mind knowing that their safety and well-being are a top priority. With features such as no-threshold tile showers and handicap-accessible bathrooms, the community is inclusive and accommodating for all. Additionally, the apartments come fully furnished, making the transition to a new home seamless and hassle-free.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 9th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 9th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 17m per day
Rank #9 / 90Nurse hours — State benchmarkedThis home is ranked 9th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs North Carolina avg
+58%
Standout metric
Weekend Total Nursing is +58% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 15m per day | ▲ 58% State avg: 3h 20m per day · National avg: 3h 26m per day |
Types of Care at The Cardinal at North Hills
Independent Living
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
76.8%
Rank #56 / 94Occupancy rate — State benchmarkedThis home is ranked 56th out of 94 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 94. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
49 days
Occupancy rate
76.8%
Rank #56 / 94Occupancy rate — State benchmarkedThis home is ranked 56th out of 94 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 94. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
49 days
Walk Score: 62 / 100 Rank #11 / 100Walk Score — State benchmarkedThis home is ranked 11th out of 100 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
0:0
100% worse than North Carolina average
Avg staff/day
14
Average shift
5.7 hours
29% worse than North Carolina average
Total staff hours (quarter)
7,307
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
20.3%
1,486 contractor hours this quarter
Certified Nursing Assistant: 22
Physical Therapy Assistant: 4
Qualified Social Worker: 3
Respiratory Therapy Technician: 3
Speech Language Pathologist: 2
Registered Nurse: 2
Physical Therapy Aide: 1
Licensed Practical Nurse: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 15 | 22 | 37 | 3,712 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,544 | 84 | 92% | 8.1 |
| Registered Nurse | 4 | 2 | 6 | 924 | 74 | 81% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 46 | 51% | 8 |
| Administrator | 2 | 0 | 2 | 333 | 64 | 70% | 2.8 |
| Qualified Social Worker | 0 | 3 | 3 | 135 | 63 | 69% | 1.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 118 | 64 | 70% | 1.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 107 | 59 | 65% | 1.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 55 | 37 | 41% | 1.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 11 | 18 | 20% | 0.6 |
37 Certified Nursing Assistant
% of Days
100%
9 Licensed Practical Nurse
% of Days
92%
6 Registered Nurse
% of Days
81%
1 Nurse Practitioner
% of Days
51%
2 Administrator
% of Days
70%
3 Qualified Social Worker
% of Days
69%
4 Physical Therapy Assistant
% of Days
70%
2 Speech Language Pathologist
% of Days
65%
3 Respiratory Therapy Technician
% of Days
41%
1 Physical Therapy Aide
% of Days
20%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K Rank #50 / 97Federal fines — State benchmarkedThis home is ranked 50th out of 97 homes in North Carolina. Shows this facility's cumulative CMS federal fine dollars versus the North Carolina average among facilities with fines, and where it ranks among 97 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
90% lower than North Carolina averageNorth Carolina average: $76K
Number of fines
1
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$8K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 21, 2023 · $8K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
$8K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
12% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
5% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
9% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
223% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.4%
Percent of long-stay high risk residents with pressure ulcers
5.4%
14% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
15% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
13.0%
Percent of long-stay residents who lose too much weight
13.0%
77% worse than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
38.2%
Percent of long-stay residents who received an antipsychotic medication
38.2%
185% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
26% worse than North Carolina averageNorth Carolina average: 91.6%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
36% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
379% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
48% worse than North Carolina averageNorth Carolina average: 78.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.7%
18% better than North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
23.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.9%
81% worse than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.9%
In line with North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
68.6%
Rate of successful return to home or community from a skilled nursing facility.
68.6%
36% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
43% of new residents, often for short stays.
Typical stay
1 - 2 years
Financial Trends
Historical financial and operational data for The Cardinal at North Hills based on CMS SNF Cost Reports.
Occupancy Rate
76.8%
↓ 3.5pp vs 2022
Net Income
-$672.0K
↓ ~$1.6M vs 2022
Total Payroll
$7.3M
↑ ~$710.7K vs 2022
Profit Margin
-16.7%
↓ 42.1pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$25.1M
Operating loss
-$672.0K
Privately-owned community
Home revenue
$25.1M Rank #22 / 97Revenue — State benchmarkedThis home is ranked 22nd out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$672.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #45 / 97Payroll — State benchmarkedThis home is ranked 45th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #45 / 97Payroll — State benchmarkedThis home is ranked 45th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.7M
What does this home offer?
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Cardinal at North Hills
7.0 miles from city center
Estimated distance in miles from Raleigh's city center to The Cardinal at North Hills's address, calculated via Google Maps.
— 1.11 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)
Calculate Travel Distance to The Cardinal at North Hills
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Financial Assistance for
Nursing Home in North Carolina
The Cardinal at North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
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Filter by care type
| The Cardinal at North Hills |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (North Hills) | 70 | 76.8% | 0% | 6.28 | -2% | +58% | $7.9k | 4 | 2.0 | 1 | 12 | - | 62 | Breck Austin | $25.1M | $7.3M | 29.2% | 345572 | ||||
| The Oaks at Whitaker Glen | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (Five Points) | 139 | - | - | - | - | - | - | - | - | - | - | - | - | - | A+ | 28 | #N/A | $9.4M | $4.5M | 47.3% | 345009 |
Frequently Asked Questions about The Cardinal at North Hills
What neighborhood is The Cardinal at North Hills in?
The Cardinal at North Hills is in the North Hills neighborhood.
Is The Cardinal at North Hills in a walkable area?
The Cardinal at North Hills has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at The Cardinal at North Hills?
The Cardinal at North Hills's occupancy is 76.8%.
What is the address of The Cardinal at North Hills?
The Cardinal at North Hills is located at 4030 Cardinal at N Hills St, Raleigh, NC 27609, United States.
What is the phone number of The Cardinal at North Hills?
(984) 206-3830 will put you in contact with the team at The Cardinal at North Hills.
Is The Cardinal at North Hills Medicare or Medicaid certified?
Yes — The Cardinal at North Hills is a CMS-certified provider of Medicare and Medicaid.
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