Total health inspections
2
North Carolina average 4
Last Health inspection on Sep 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Cardinal at North Hills
Independent Living in Raleigh
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cardinal at North Hills
Independent Living in Raleigh
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of The Cardinal at North Hills
From top-notch safety protocols to a commitment to transparency and trust, The Cardinal at North Hills is dedicated to providing the best possible experience for its residents in Raleigh. With low-rise, mid-rise, and high-rise apartments available, along with one to three-bedroom options, residents can find the perfect abode that suits their needs and preferences.
Seniors can say goodbye to household chores, as housekeeping, utilities, maintenance services, and more are all taken care of, allowing residents to focus on enjoying their days to the fullest. With round-the-clock security and licensed clinical staff available, residents can have peace of mind knowing that their safety and well-being are a top priority. With features such as no-threshold tile showers and handicap-accessible bathrooms, the community is inclusive and accommodating for all. Additionally, the apartments come fully furnished, making the transition to a new home seamless and hassle-free.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 8th out of 76 homes in North Carolina.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 8th out of 76 homes in North Carolina.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 17m per day
Rank #8 / 76Nurse hours — state benchmarkedThis home is ranked 8th out of 76 homes in North Carolina.Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 76 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs North Carolina avg
+58%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 15m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
76.8%
Rank #54 / 82Occupancy rate — state benchmarkedThis home is ranked 54th out of 82 homes in North Carolina.Shows this facility's occupancy rate versus the North Carolina average, with its statewide rank out of 82. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
49 days
Occupancy rate
76.8%
Rank #54 / 82Occupancy rate — state benchmarkedThis home is ranked 54th out of 82 homes in North Carolina.Shows this facility's occupancy rate versus the North Carolina average, with its statewide rank out of 82. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
49 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
43% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$25.1M
Operating loss
-$672.0K
Privately-owned community
Home revenue
$25.1M Rank #82 / 83Revenue — state benchmarkedThis home is ranked 82nd out of 83 homes in North Carolina.Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$672.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 83Payroll — state benchmarkedThis home is ranked 35th out of 83 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$6.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 83Payroll — state benchmarkedThis home is ranked 35th out of 83 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.7M
Walk Score: 62 / 100 Rank #5 / 70Walk Score — state benchmarkedThis home is ranked 5th out of 70 homes in North Carolina.Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What does this home offer?
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at The Cardinal at North Hills
Independent Living
Health Inspection History
Inspections
Total health citations
4
Rank #10 / 81Health citations — state benchmarkedThis home is ranked 10th out of 81 homes in North Carolina.Shows this facility's total health deficiency citations benchmarked to the North Carolina state average, with a ranking across all 81 NC SNFs. Lower citation counts earn a better rank.
North Carolina average 20.9
Citations per inspection
2
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 4 citations resulted from standard inspections; and 1 of 4 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
Rank #1 / 38Severe citations — state benchmarkedThis home is ranked 1st out of 38 homes in North Carolina.Shows citations where actual resident harm occurred, compared to the North Carolina average and ranked across 38 SNFs statewide. Even a single severe citation is significant — lower is always better.
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
1
1
11% worse than North Carolina averageNorth Carolina average: 0.9
0 critical citations
1 serious citation
3 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 10, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 10, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 10, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 10, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 21, 2023
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 21, 2023
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 21, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 21, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Raleigh The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| The Cardinal at North Hills |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (North Hills) | 70 | No | 62 | 76.8% | - | - |
| Atria Oakridge |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (Alta Oakridge) | - | Yes | 59 | - | - | - |
| Brookdale North Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (North Raleigh) | - | Yes | 75 | - | - | Studio / 1 Bed / 2 Bed |
| Whispering Pines Gracious Retirement Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (North Raleigh) | - | Yes | 44 | - | - | Studio / 1 Bed / 2 Bed |
| Holiday Gardens at Wakefield |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (North Raleigh) | - | Yes | 55 | - | - | 1 Bed / 2 Bed |
Financial Assistance for
Independent Living in North Carolina
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Places of interest near The Cardinal at North Hills
7.0 miles from city center
Estimated distance in miles from Raleigh's city center to The Cardinal at North Hills's address, calculated via Google Maps.
— 1.11 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)
Calculate Travel Distance to The Cardinal at North Hills
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
68
Employees
30
Contractors
38
Staff to resident ratio
0:0
100% worse than North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
14
Average shift
5.7 hours
29% worse than North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
7,307
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
20.3%
1,486 contractor hours this quarter
Certified Nursing Assistant: 22
Physical Therapy Assistant: 4
Qualified Social Worker: 3
Respiratory Therapy Technician: 3
Speech Language Pathologist: 2
Registered Nurse: 2
Physical Therapy Aide: 1
Licensed Practical Nurse: 1
Staff by category
| Certified Nursing Assistant | 15 | 22 | 37 | 3,712 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,544 | 84 | 92% | 8.1 |
| Registered Nurse | 4 | 2 | 6 | 924 | 74 | 81% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 46 | 51% | 8 |
| Administrator | 2 | 0 | 2 | 333 | 64 | 70% | 2.8 |
| Qualified Social Worker | 0 | 3 | 3 | 135 | 63 | 69% | 1.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 118 | 64 | 70% | 1.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 107 | 59 | 65% | 1.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 55 | 37 | 41% | 1.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 11 | 18 | 20% | 0.6 |
37 Certified Nursing Assistant
% of Days
100%
9 Licensed Practical Nurse
% of Days
92%
6 Registered Nurse
% of Days
81%
1 Nurse Practitioner
% of Days
51%
2 Administrator
% of Days
70%
3 Qualified Social Worker
% of Days
69%
4 Physical Therapy Assistant
% of Days
70%
2 Speech Language Pathologist
% of Days
65%
3 Respiratory Therapy Technician
% of Days
41%
1 Physical Therapy Aide
% of Days
20%
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
12% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.6
5% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
9% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
223% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.4%
Percent of long-stay high risk residents with pressure ulcers
5.4%
14% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
15% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
13.0%
Percent of long-stay residents who lose too much weight
13.0%
77% worse than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
38.2%
Percent of long-stay residents who received an antipsychotic medication
38.2%
185% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
26% worse than North Carolina averageNorth Carolina average: 91.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.9%
36% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
Percent of short-stay residents who newly received an antipsychotic medication
7.1%
379% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.6%
48% worse than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K
90% lower than North Carolina averageNorth Carolina average: $76K
Number of fines
1 Rank #1 / 41Federal fines — state benchmarkedThis home is ranked 1st out of 41 homes in North Carolina.Shows this facility's CMS fine count alongside the North Carolina average, and where it ranks among all 41 skilled nursing facilities in the state. Fewer fines mean a better rank.
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$8K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Cardinal at North Hills based on CMS SNF Cost Reports.
Occupancy Rate
76.8%
↓ 3.5pp vs 2022
Net Income
-$672.0K
↓ ~$1.6M vs 2022
Total Payroll
$7.3M
↑ ~$710.7K vs 2022
Profit Margin
-16.7%
↓ 42.1pp vs 2022
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