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Nursing Home

The Citadel Rehab and Nursing Center at Kingsbridge

Nursing Home

The Citadel Rehab and Nursing Center at Kingsbridge

Bronx, NY 10463 View map
Overview of The Citadel Rehab and Nursing Center at Kingsbridge
The Citadel Rehab and Nursing Center at Kingsbridge is located in Bronx, NY. It offers a range of clinical services including sub-acute recovery, transitional care, and hospice care. The facility provides luxurious accommodations and a variety of amenities to support recovery and rehabilitation.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
New York average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
New York average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
New York average: 2.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
2h 48m per day

This home provides 20% less nursing time per resident than the New York average.

New York average: 3h 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 385

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 89.4%
Residents per day (avg) 365
Occupancy rate
89.4%
Residents per day (avg)
365

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

11% of new residents, usually for short-term rehab.

Typical stay 5 - 6 months

Private pay

54% of new residents, often for short stays.

Typical stay 5 days

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$52.8M
Operating loss
-$3.4M
Privately-owned community Operated by a business corporation.
Home revenue
$52,838,120.00
Operating loss
$-3,362,236.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.8M
30% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$53.7M
Total costs $69.6M
Bed community size
385-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License details

Facility type
Nursing Home
Status Active
County: Bronx

Additional licensing details

License number: 7000393N
CMS Certification Number: 335028

Ownership & operating entity

Owner name: Highland View Care Center Operating Co, LLC (For Profit)

Care Services

Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs

All Levels of Care

Sub-Acute Recovery
Transitional Care
Hospice & Palliative Care

Amenities & Lifestyle

Private & Semi-Private Rooms
Library
Fine Dining
Large Common Areas
Outdoor Patios
Beauty Salon and Barber
Laundry Service
Pet Therapy
Smokers Lounge
Concierge Services
Barber/Beauty Services
Internet Services
Physical/Occupational/Speech Therapy
ESL Classes-Spanish & Russian
Audiology/Dental/Vision
Podiatry/Psychiatry/Psychology
Life-enriching Activities & Trips
X-Ray & Lab Services Available Onsite

Programs & Activities

Specific Programs
Clinical Services, Programs, Extended Stay, Hospice & Palliative Care, State-of-the-Art Therapy Center, Sub-Acute Recovery Program, Transitional Care Program, Amenities, Admissions, Contact Us

Dining & Nutrition

Food Description
Gourmet dining experience prepared by a culinary chef under the direction of a registered dietician.
Contact The Citadel Rehab and Nursing Center at Kingsbridge

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

4 inspections

4 with citations, 0 without citations

New York average: 9 inspections (5 with citations)

206 complaints

53.5 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:June 20, 2025
Type:Complaint Investigation

13 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

13 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

August 1, 2016 — Stipulation & Order #: NH-16-205

A formal agreement with the state to correct serious or repeated issues.

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Mar 2024

Total health citations 6

New York average 18.5

Citations per inspection
2

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 6 citations resulted from standard inspections; and 1 of 6 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

6 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 08, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 08, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Feb 04, 2022
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Feb 04, 2022
Corrected

Compare Nursing Homes around Bronx The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Mar 2026

Bainbridge Nursing & Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx
200
96.7%
+10%
3.37
-7%
-6%
0
3
0
192
-
-
-
$28,3M
$11,2M
39.6%
335373
The Plaza Rehab and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (Fordham Manor)
744
97.6%
+11%
3.22
+2%
-10%
0
14
0
730
A
87
Tcprnc, Llc (For Profit)
$153,2M
$35,5M
23.1%
335462
Bronx Gardens Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx
199
96.3%
+9%
2.75
+40%
-23%
0
11
0
193
-
-
Alvarez, Alfredo
$42,8M
$13,4M
31.3%
335775
The Citadel Rehab and Nursing Center at Kingsbridge
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx
385
89.4%
+1%
2.80
-
+79%
-22%
1
6
0
365
-
-
Philipson, Gabrielle
$52,4M
$15,8M
30.2%
335028
Bronx Center for Rehabilitation & Health Care
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx
200
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near The Citadel Rehab and Nursing Center at Kingsbridge

Address 3.4 miles from city center

Address Bronx, NY 10463

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 338
Employees 317
Contractors 21
Staff to resident ratio 0.93:1
428% better than New York average

New York average ratio: 0.18:1

Avg staff/day 194
Average shift 7.5 hours
0% compared with New York average

New York average: 7.7 hours

Total staff hours (quarter) 131,962
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 75
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 198
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

7.2%

9,458 contractor hours this quarter

Certified Nursing Assistant: 6 Registered Nurse: 4 Physical Therapy Aide: 3 Respiratory Therapy Technician: 3 Licensed Practical Nurse: 1 Mental Health Service Worker: 1 Other Dietary Services Staff: 1 Physical Therapy Assistant: 1 Qualified Social Worker: 1
Staff by category
Certified Nursing Assistant192619874,16491100%7.5
Registered Nurse7147531,13191100%7.4
Licensed Practical Nurse151168,14791100%7.2
Other Dietary Services Staff131145,66791100%7.1
Respiratory Therapy Technician1342,2527987%8.6
Mental Health Service Worker5161,9416571%8.1
Occupational Therapy Aide4041,5337785%6.8
Physical Therapy Aide1341,3956976%7.3
Speech Language Pathologist4041,3946571%7.7
Physical Therapy Assistant3141,2557886%8.3
Qualified Social Worker2137866774%6.3
Qualified Activities Professional1015036774%7.5
Administrator1014886571%7.5
Dietitian1014736369%7.5
Nurse Practitioner1014205662%7.5
Medical Director1012843842%7.5
Occupational Therapy Assistant1011333437%3.9
198 Certified Nursing Assistant
% of Days 100%
75 Registered Nurse
% of Days 100%
16 Licensed Practical Nurse
% of Days 100%
14 Other Dietary Services Staff
% of Days 100%
4 Respiratory Therapy Technician
% of Days 87%
6 Mental Health Service Worker
% of Days 71%
4 Occupational Therapy Aide
% of Days 85%
4 Physical Therapy Aide
% of Days 76%
4 Speech Language Pathologist
% of Days 71%
4 Physical Therapy Assistant
% of Days 86%
3 Qualified Social Worker
% of Days 74%
1 Qualified Activities Professional
% of Days 74%
1 Administrator
% of Days 71%
1 Dietitian
% of Days 69%
1 Nurse Practitioner
% of Days 62%
1 Medical Director
% of Days 42%
1 Occupational Therapy Assistant
% of Days 37%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
365 residents
Residents by payment source
Medicare
38 residents (10.4%)
Medicaid
326 residents (89.3%)
Private pay or other
1 resident (0.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.5
54% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 9.4
48% better than New York average

New York average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.2%
57% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.8%
65% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.1%
29% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
31% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.0%
58% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
84% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.5%
26% better than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 26.3%
45% worse than New York average

New York average: 18.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.7%
5% better than New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
28% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
25% better than New York average

New York average: 78.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
87% lower than New York average

New York average: $66K

Number of fines 1
51% fewer fines than New York average

New York average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New York average

New York average: 0.1

Fines amount comparison
Fines amount comparison
This facility $9K
New York average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 5, 2025
$9K

Last updated: Jan 2026

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.