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A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Fort Wayne is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences of Fort Wayne offers a stress-free senior living lifestyle for you and your pet.
Life at the Five Star Residences of Fort Wayne offers modern amenities and friendly staff, they offer senior care service like no other. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom.
Similar to the Indiana average: 68.1%The Crossings at Covington Commons is legally operated by Five Star Covington Llc, and administrated by Heather Reich.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 36 | This facility has 97% fewer total deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 36).↓ 97% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 0.3 | 9 | This facility has 97% fewer deficiencies per year than a typical Indiana assisted living residence (0.3 vs. IN avg 9).↓ 97% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.1 | 1.9 | This facility has 95% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.1 vs. IN avg 1.9).↓ 95% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 9 | 19 | This facility has 53% fewer total visits than a typical Indiana assisted living residence (9 vs. IN avg 19).↓ 53% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 1 | 7 | This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 11% | 37% | This facility has 26 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (11% vs. IN avg 37%).↓ 26% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 7 | 8 | This facility has 13% fewer complaint visits than a typical Indiana assisted living residence (7 vs. IN avg 8).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 1, 2025, was a complaint investigation that found no deficiencies related to the allegations. Earlier inspections were generally in compliance, with only one substantiated deficiency in February 2025 involving verbal abuse by a Qualified Medication Assistant toward a resident, which resulted in a final written warning and re-education measures. Other complaints investigated during this period were unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. The main issue identified was related to staff conduct and resident safety, while other inspections showed compliance with state residential licensure requirements. The overall pattern suggests mostly consistent compliance with occasional isolated issues that the facility addressed through corrective actions.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
5.2 miles from city center
Estimated distance in miles from Fort Wayne's city center to The Crossings at Covington Commons's address, calculated via Google Maps.
— 0.48 miles to nearest hospital (DaVita Appleseed Dialysis)
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The Crossings at Covington Commons is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
| The Crossings at Covington Commons |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fort Wayne (Times Corner) | 106 | Yes | 53 | 1 Bed / 2 Bed | - | 65.1% | - | Heather Reich | Five Star Covington LLC | Carly Terhune | 9 | 1 | 1 | 0.1 |
| Holiday Edgewood Downs |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Beaverton (Denney Whitford) | - | Yes | 18 | 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - | - |
| Coventry Meadows Assisted Living & Garden Homes |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne | - | No | 10 | 1 Bed / 2 Bed | 26 | - | A+ | - | - | - | - | - | - | - |
| Astral at Auburn |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Auburn | - | No | 36 | 1 Bed / 2 Bed | 5 | - | A+ | - | - | - | - | - | - | - |
| StoryPoint Fort Wayne North |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fort Wayne | - | Yes | 0 | 1 Bed / 2 Bed | 5 | - | A+ | - | - | - | - | - | - | - |
The Crossings at Covington Commons is in the Times Corner neighborhood of Fort Wayne.
Carly Terhune is the Director of Nursing at The Crossings at Covington Commons.
The legal owner and operator of The Crossings at Covington Commons is Five Star Covington Llc.
The Crossings at Covington Commons has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IN state health department records, The Crossings at Covington Commons's license number is 25-014017-1.
According to IN state health department records, The Crossings at Covington Commons's license expires on March 31, 2026.
The Crossings at Covington Commons's occupancy is 65%.
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