Occupancy rate
83%
22% higher than Indiana averageIndiana average: 68%
The Forum at the Crossing
Independent Living in Indianapolis
The Forum at the Crossing
Independent Living in Indianapolis
A proud member of the Five Star residences, The Forum at the Crossings is one of the most known senior communities in Indianapolis. The Forum boasts the quality of service and features of the community are high-quality. It’s an innovative community that has a mission to modernize the former approach to senior living by focusing on the convenience of their residents. It’s an independent living and memory care community that offers outpatient rehabilitation and respite care services. Their memory care service is considered to be one of the best and trusted communities in Indianapolis. The Forum at the Crossing is definitely a reliable choice for many families, as they ensure that their loved ones are well-taken care of in the professional and elegant community.
As a Five Star Residences community, life at the Forum at the Crossing all is centered on a continuum of care a team of friendly staff, they offer senior care service like no other. From delicious meals served any time of the day to fun activities open for everyone, they always strive to provide whatever is it you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience. Visitation is open anytime where overnight stays are allowed.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
30
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
Occupancy
22% higher than Indiana averageOccupied beds
25 / 30
Average residents
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2025
License Number25-015281-1
The Forum at the Crossing is legally operated by Snh Indy Tenant Llc, and administrated by Larry Diersing.
Profit StatusPROFIT
Nonprofit OwnershipNo
Residential
30 units
Total beds
30 units
Staffing
Key information about the people who lead and staff this community.
CNA Training Program
Director of NursingCHRISTINA JOHNSON
ContactMs. Sara Green, Director of Sales & Marketing
Alzheimer's Certification
Mild Alzheimer's Level
Moderate Alzheimer's Level
Severe Alzheimer's Level
Fax(317) 466-2024
Continuing Care Retirement Community (CCRC)
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at The Forum at the Crossing
Independent Living
Memory Care
Respite Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
5 total visits · Indiana avg: 19
Ranked 25th of 388 in Indiana
3
Inspections
Indiana avg: 13
77% below Indiana avg
3
Complaint Visits
Indiana avg: 8
63% below Indiana avg Ranked 57th of 367
1 formal complaint filed · avg: 5
Formal complaints can result in multiple visits
3
Visits with Citations
Indiana avg: 7
57% below Indiana avg
7
Citations Total
Indiana avg: 34
79% below Indiana avg Ranked 47th of 385
2
Visits without Citations
Indiana avg: 12
83% below Indiana avg
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
May 15, 2025
Complaint Investigation7 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
7 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for The Forum at the Crossing
The most recent inspection on May 15, 2025, found no deficiencies related to the complaints investigated. Earlier inspections showed a mix of results, with some deficiencies noted in April 2025 related to staff CPR and first aid certification, annual training, and medication administration. Prior reports cited issues with kitchen sanitation, food safety, resident health statements, and tuberculosis testing, as well as a late license renewal application. Complaint investigations were consistently unsubstantiated, with no deficiencies related to the allegations. The facility’s inspection history shows some recurring themes in staff training and health compliance, but the most recent findings suggest improvement in addressing these areas.
Compare Independent Living around Indianapolis The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Bloom at Willow |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (College Park) | 86 | Yes | 75 | 1 Bed / 2 Bed | 2 | 55.8% | - | Kourtney Harvery | Bloom At Willow, Llc | Sabrina Fuller | 5 | 4 | 12 |
| Chapters Living of South Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | South Bend (Mckinley Terrace) | 42 | No | 56 | 1 Bed / 2 Bed | 2 | 35.7% | - | Alicia Sieplinga | Ellipse South Bend Mc Opco | Mattie Singleton | 4 | 1 | 9 |
| The Forum at the Crossing |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Washington Township) | 30 | Yes | 43 | 1 Bed / 2 Bed | 39 | 83.3% | A+ | Larry Diersing | Snh Indy Tenant Llc | Christina Johnson | 5 | 1 | 7 |
| Avalon Senior Living – Indianapolis |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Galludet) | - | No | 11 | 1 Bed / 2 Bed | - | - | - | - | - | - | 0 | 0 | 0 |
| Discovery Commons at College Park |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Indianapolis (College Park) | - | Yes | 42 | 1 Bed / 2 Bed | 7 | - | A+ | - | - | - | 0 | 0 | 0 |
Living Spaces & Floor Plans
Forum Crossing P1
Forum Crossing P2
Forum Crossing P3
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Independent Living in Indiana
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Places of interest near The Forum at the Crossing
10.9 miles from city center
Estimated distance in miles from Indianapolis's city center to The Forum at the Crossing's address, calculated via Google Maps.
— 4.03 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
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Operated byTutera Senior Living
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