Occupancy rate
83%
Higher than the Indiana average: 68.1%The Forum at the Crossing
Independent Living, Memory Care & Respite Care · Indianapolis
The Forum at the Crossing
Independent Living, Memory Care & Respite Care · Indianapolis
A proud member of the Five Star residences, The Forum at the Crossings is one of the most known senior communities in Indianapolis. The Forum boasts the quality of service and features of the community are high-quality. It’s an innovative community that has a mission to modernize the former approach to senior living by focusing on the convenience of their residents. It’s an independent living and memory care community that offers outpatient rehabilitation and respite care services. Their memory care service is considered to be one of the best and trusted communities in Indianapolis. The Forum at the Crossing is definitely a reliable choice for many families, as they ensure that their loved ones are well-taken care of in the professional and elegant community.
As a Five Star Residences community, life at the Forum at the Crossing all is centered on a continuum of care a team of friendly staff, they offer senior care service like no other. From delicious meals served any time of the day to fun activities open for everyone, they always strive to provide whatever is it you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience. Visitation is open anytime where overnight stays are allowed.
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Higher than the Indiana average: 68.1%Occupied beds
25 / 30
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2025
License Number25-015281-1
The Forum at the Crossing is legally operated by Snh Indy Tenant Llc, and administrated by Larry Diersing.
Profit StatusProfit
Nonprofit OwnershipNo
Residential
30 units
Total beds
30 units
Staffing
Key information about the people who lead and staff this community.
No CNA training program
Director of NursingCHRISTINA JOHNSON
ContactMs. Sara Green, Director of Sales & Marketing
No Alzheimer's certification
No mild Alzheimer's level
No moderate Alzheimer's level
No severe Alzheimer's level
Fax(317) 466-2024
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at The Forum at the Crossing
Independent Living
Memory Care
Respite Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2023 · 3 years of data
7 deficiencies
1 complaint
5 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Indiana state average
Overall vs. IN average
1 Worse
Metrics worse than Indiana average:
• Inspection deficiency rate (62% above) 9 Better Metrics better than Indiana average:
• Total deficiencies (81% below)
• Deficiencies per year (81% below)
• Deficiencies per inspection (26% below)
• Total visits (74% below)
• Inspections with deficiencies (57% below)
• Inspections (77% below)
• Total complaints (80% below)
• Complaints per year (82% below)
• Complaint visits (63% below)
• Inspection deficiency rate (62% above) 9 Better Metrics better than Indiana average:
• Total deficiencies (81% below)
• Deficiencies per year (81% below)
• Deficiencies per inspection (26% below)
• Total visits (74% below)
• Inspections with deficiencies (57% below)
• Inspections (77% below)
• Total complaints (80% below)
• Complaints per year (82% below)
• Complaint visits (63% below)
Latest Inspection
May 15, 2025
Complaint Investigation
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 36 | This facility has 81% fewer total deficiencies than a typical Indiana assisted living residence (7 vs. IN avg 36).↓ 81% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 2.3 | 12 | This facility has 81% fewer deficiencies per year than a typical Indiana assisted living residence (2.3 vs. IN avg 12).↓ 81% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 1.9 | This facility has 26% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.4 vs. IN avg 1.9).↓ 26% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 5 | 19 | This facility has 74% fewer total visits than a typical Indiana assisted living residence (5 vs. IN avg 19).↓ 74% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 3 | 7 | This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 60% | 37% | This facility has 23 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (60% vs. IN avg 37%).↑ 23% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 3 | 13 | This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2023.
| 0.3 | 1.7 | This facility has 82% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.7).↓ 82% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 3 | 8 | This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 15, 2025, found no deficiencies related to the complaints investigated. Earlier inspections showed a mix of results, with some deficiencies noted in April 2025 related to staff CPR and first aid certification, annual training, and medication administration. Prior reports cited issues with kitchen sanitation, food safety, resident health statements, and tuberculosis testing, as well as a late license renewal application. Complaint investigations were consistently unsubstantiated, with no deficiencies related to the allegations. The facility’s inspection history shows some recurring themes in staff training and health compliance, but the most recent findings suggest improvement in addressing these areas.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for The Forum at the Crossing
Forum Crossing P1
Forum Crossing P2
Forum Crossing P3
Financial Assistance for
Independent Living in Indiana
The Forum at the Crossing is located in Indianapolis, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near The Forum at the Crossing
10.9 miles from city center
Estimated distance in miles from Indianapolis's city center to The Forum at the Crossing's address, calculated via Google Maps.
— 4.03 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
Calculate Travel Distance to The Forum at the Crossing
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Filter by care type
| The Forum at the Crossing |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Washington Township) | 30 | Yes | 43 | 1 Bed / 2 Bed | 39 | 83.3% | A+ | Larry Diersing | Snh Indy Tenant LLC | Christina Johnson | 5 | 1 | 7 | 1.4 |
| Discovery Commons at College Park |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Indianapolis (College Park) | - | Yes | 42 | 1 Bed / 2 Bed | 7 | - | A+ | - | - | - | - | - | - | - |
| The Oaks at Brownsburg |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Brownsburg | - | Yes | 63 | 1 Bed / 2 Bed | - | - | A+ | - | - | - | - | - | - | - |
| The Oaks at Plainfield |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Plainfield | - | Yes | 47 | 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - | - |
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Frequently Asked Questions about The Forum at the Crossing
What neighborhood is The Forum at the Crossing in?
The Forum at the Crossing is in the Washington Township neighborhood of Indianapolis.
Who is the Director of Nursing at The Forum at the Crossing?
Christina Johnson is the Director of Nursing at The Forum at the Crossing.
Who is the owner of The Forum at the Crossing?
The legal owner and operator of The Forum at the Crossing is Snh Indy Tenant Llc.
Is The Forum at the Crossing in a walkable area?
The Forum at the Crossing has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Forum at the Crossing?
According to IN state health department records, The Forum at the Crossing's license number is 25-015281-1.
When does The Forum at the Crossing's license expire?
According to IN state health department records, The Forum at the Crossing's license expires on December 31, 2025.
What is the occupancy rate at The Forum at the Crossing?
The Forum at the Crossing's occupancy is 83%.
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