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Enjoy the lifestyle of your dreams with the distinct senior living community of The Crossings at Ironbridge situated in the quiet Ironbridge Parkway, Chester, VA, that provides assisted living and memory care. Featuring well-designed and spacious residences with several studio and one-bedroom floor plans, the community ensures seniors experience unrivaled comfort and safety. A respectful and highly qualified team strives to deliver the highest quality of care and assistance for seniors to thrive and reach their full potential.
A robust calendar of enjoyable recreational activities and exciting events accompanies residents as they go about their day, ensuring they stay active and happily connected with their surroundings. Indulge in delightful and healthy meals catering to nutritional requirements and tastes. The Crossings at Ironbridge ease seniors’ minds and encourage them to cherish every moment of their golden years.
Lower than the Virginia average: 85.7%The Crossings at Ironbridge is administrated by Melissa Freeman.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 45 | 32 | This facility has 41% more total deficiencies than a typical Virginia assisted living residence (45 vs. VA avg 32).↑ 41% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 9 | 6.4 | This facility has 41% more deficiencies per year than a typical Virginia assisted living residence (9 vs. VA avg 6.4).↑ 41% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 2.3 | This facility has 13% fewer deficiencies per inspection than a typical Virginia assisted living residence (2 vs. VA avg 2.3).↓ 13% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 22 | 14 | This facility has 57% more total inspections than a typical Virginia assisted living residence (22 vs. VA avg 14).↑ 57% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 14 | 9 | This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 64% | 64% | This facility has inspection violation rate in line with the Virginia average (64 vs. VA avg 64).— At avg |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 10 | 7 | This facility has 43% more total complaints than a typical Virginia assisted living residence (10 vs. VA avg 7).↑ 43% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2 | 1.4 | This facility has 43% more complaints per year than a typical Virginia assisted living residence (2 vs. VA avg 1.4).↑ 43% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspections on July 10, 2025, included one with no deficiencies and another with a single deficiency related to the facility’s failure to report a major incident within 24 hours, which was unrelated to the complaint investigated. Earlier inspections showed a pattern of deficiencies mainly involving resident care documentation, individualized service plans, medication administration, and staff conduct, with some substantiated complaints confirming these issues. Prior reports also noted problems with staff certification, emergency preparedness, facility ventilation, and timely reporting of incidents. Complaint investigations were often unsubstantiated, though some were partially substantiated with findings related to resident care and documentation. The facility’s record shows ongoing challenges in documentation and care standards, with no clear trend of consistent improvement or worsening over time; enforcement actions such as fines or license suspensions were not listed in the available reports.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Room Sizes: 331-383 / 351-455 / 599-647 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
5.7 miles from city center
Estimated distance in miles from Chester's city center to The Crossings at Ironbridge's address, calculated via Google Maps.
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The Crossings at Ironbridge is located in Chester, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Dunlop House Assisted Living & Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Colonial Heights (Dunlop Farms) | 134 | Yes | 34 | Studio / 1 Bed | Christopher Seyler |
88.8%
Facility
88.8%
VA AVG
70.5%
Rank
#47 / 300 | A+ | 12 | 50%
Facility
50%
VA AVG
53.9%
Rank
#123 / 331 | 7
Facility
7
VA AVG
5.4
Rank
#228 / 331 | 20
Facility
20
VA AVG
26
Rank
#194 / 331 | 1.7
Facility
1.7
VA AVG
1.9
Rank
#181 / 331 |
| The Crossings at Ironbridge |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chester | 96 | No | 41 | Studio / 1 Bed | Melissa Freeman |
69.8%
Facility
69.8%
VA AVG
70.5%
Rank
#172 / 300 | D+ | 22 | 63.6%
Facility
63.6%
VA AVG
53.9%
Rank
#214 / 331 | 10
Facility
10
VA AVG
5.4
Rank
#271 / 331 | 45
Facility
45
VA AVG
26
Rank
#270 / 331 | 2.0
Facility
2.0
VA AVG
1.9
Rank
#206 / 331 |
| Commonwealth Senior Living at Bon Air |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bon Air | 88 | Yes | 24 | Studio / 1 Bed | Kenneth Gibson |
69.3%
Facility
69.3%
VA AVG
70.5%
Rank
#174 / 300 | - | 5 | 60%
Facility
60%
VA AVG
53.9%
Rank
#182 / 331 | -
Facility
-
VA AVG
5.4
Rank
#1 / 331 | 4
Facility
4
VA AVG
26
Rank
#95 / 331 | 0.8
Facility
0.8
VA AVG
1.9
Rank
#109 / 331 |
| Ginter Hall South |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond (North Chesterfield) | 85 | No | 55 | Studio / 1 Bed | Mrs. Linda Bishop |
55.3%
Facility
55.3%
VA AVG
70.5%
Rank
#236 / 300 | - | 17 | 17.6%
Facility
17.6%
VA AVG
53.9%
Rank
#33 / 331 | 10
Facility
10
VA AVG
5.4
Rank
#271 / 331 | 9
Facility
9
VA AVG
26
Rank
#133 / 331 | 0.5
Facility
0.5
VA AVG
1.9
Rank
#90 / 331 |
| Comfort Keepers |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Henrico (Tuckahoe) | - | No | 43 | Studio / 1 Bed | - | - | - | - | - | - | - | - |
The Crossings at Ironbridge is in the Chester neighborhood of Chester.
The Crossings at Ironbridge has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, The Crossings at Ironbridge's license expires on June 30, 2026.
The Crossings at Ironbridge's occupancy is 70%.
Melissa Freeman is the administrator of The Crossings at Ironbridge.
The Crossings at Ironbridge has 96 beds.
The Crossings at Ironbridge has had 22 recently reported deficiencies.
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