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The Crossings at Ironbridge
Exterior view of The Crossings at Ironbridge entrance Outdoor courtyard with seating and garden features A cozy activity room with seating and a piano Residents enjoying meals in a dining room setup

The Crossings at Ironbridge

6701 Ironbridge Pkwy, Chester, VA 23831 View map Calculator: See prices in your area
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Overview of The Crossings at Ironbridge

Enjoy the lifestyle of your dreams with the distinct senior living community of The Crossings at Ironbridge situated in the quiet Ironbridge Parkway, Chester, VA, that provides assisted living and memory care. Featuring well-designed and spacious residences with several studio and one-bedroom floor plans, the community ensures seniors experience unrivaled comfort and safety. A respectful and highly qualified team strives to deliver the highest quality of care and assistance for seniors to thrive and reach their full potential.

A robust calendar of enjoyable recreational activities and exciting events accompanies residents as they go about their day, ensuring they stay active and happily connected with their surroundings. Indulge in delightful and healthy meals catering to nutritional requirements and tastes. The Crossings at Ironbridge ease seniors’ minds and encourage them to cherish every moment of their golden years.

(804) 318-3304
(804) 318-3304
Bed community size
96-bed community Rank #165 / 371Bed count — State benchmarkedThis home is ranked 165th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 41 / 100 Rank #241 / 449Walk Score — State benchmarkedThis home is ranked 241st out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
70%
Rank #182 / 314Occupancy rate — State benchmarkedThis home is ranked 182nd out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
67 / 96
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2026 Expires in 8 days
QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & Operating Entity

The Crossings at Ironbridge is administered by Melissa Freeman.

Contact Information

Business Hours24 HOURS , 7 days

Contact The Crossings at Ironbridge

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 45 deficiencies 10 complaints 22 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (41% above)
• Deficiencies per year (41% above)
• Total inspections (57% above)
• Inspections with violations (56% above)
• Total complaints (43% above)
• Complaints per year (43% above) 1 At Avg Metrics at Virginia average:
• Inspection violation rate (at VA avg) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (13% below)
Latest Inspection July 10, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4532 This facility has 41% more total deficiencies than a typical Virginia assisted living residence (45 vs. VA avg 32).↑ 41% worse
Deficiencies per year Info Average deficiencies per year since 2021. 96.4 This facility has 41% more deficiencies per year than a typical Virginia assisted living residence (9 vs. VA avg 6.4).↑ 41% worse
Deficiencies per inspection Info Average deficiencies per inspection. 22.3 This facility has 13% fewer deficiencies per inspection than a typical Virginia assisted living residence (2 vs. VA avg 2.3).↓ 13% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2214 This facility has 57% more total inspections than a typical Virginia assisted living residence (22 vs. VA avg 14).↑ 57% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 149 This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 64%64% This facility has inspection violation rate in line with the Virginia average (64 vs. VA avg 64).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 107 This facility has 43% more total complaints than a typical Virginia assisted living residence (10 vs. VA avg 7).↑ 43% worse
Complaints per year Info Average complaints per year since 2021. 21.4 This facility has 43% more complaints per year than a typical Virginia assisted living residence (2 vs. VA avg 1.4).↑ 43% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on July 10, 2025, found no deficiencies related to resident care or staffing, and complaints were not substantiated.
  • The May 7, 2025 renewal inspection identified 10 deficiencies including staff certification lapses, incomplete resident assessments, poor documentation, and ventilation issues.
  • Multiple inspections in 2025 found repeated failures in documenting resident condition changes, updating service plans, and timely reporting of major incidents.
Show Inspection Reports

What does this home offer?

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Room Sizes: 331-383 / 351-455 / 599-647 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

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Transportation Services

Living Spaces & Floor Plans for The Crossings at Ironbridge

The Crossings At Ironbridge4
The Crossings At Ironbridge7
The Crossings At Ironbridge6
The Crossings At Ironbridge5

Places of interest near The Crossings at Ironbridge

Address 5.7 miles from city center Info Estimated distance in miles from Chester's city center to The Crossings at Ironbridge's address, calculated via Google Maps.

Calculate Travel Distance to The Crossings at Ironbridge

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Address

Compare Memory Care around Chesterfield County

The information below is reported by the Virginia Department of Social Services and Department of Health.

Dunlop House Assisted Living & Memory Care
MC
AL
RC
Colonial Heights (Dunlop Farms)
134
Facility 134
VA AVG 95
Rank #64 / 371
Yes
34
Facility 34
VA AVG 44
Rank #271 / 449
Studio / 1 Bed / 2 BedChristopher Seyler
88.8%
Facility 88.8%
VA AVG 70.8%
Rank #46 / 297
A+12
50%
Facility 50%
VA AVG 64.3%
Rank #124 / 332
7
Facility 7
VA AVG 7
Rank #229 / 332
20
Facility 20
VA AVG 32
Rank #192 / 332
1.7
Facility 1.7
VA AVG 2.3
Rank #179 / 332
The Crossings at Ironbridge
MC
Chester
96
Facility 96
VA AVG 95
Rank #165 / 371
No
41
Facility 41
VA AVG 44
Rank #241 / 449
Studio / 1 BedMelissa Freeman
69.8%
Facility 69.8%
VA AVG 70.8%
Rank #171 / 297
C-22
63.6%
Facility 63.6%
VA AVG 64.3%
Rank #215 / 332
10
Facility 10
VA AVG 7
Rank #272 / 332
45
Facility 45
VA AVG 32
Rank #269 / 332
2.0
Facility 2.0
VA AVG 2.3
Rank #204 / 332
Commonwealth Senior Living at Bon Air
MC
AL
RC
Bon Air
88
Facility 88
VA AVG 95
Rank #191 / 371
Yes
24
Facility 24
VA AVG 44
Rank #342 / 449
Studio / 1 BedKenneth Gibson
69.3%
Facility 69.3%
VA AVG 70.8%
Rank #173 / 297
-5
60%
Facility 60%
VA AVG 64.3%
Rank #183 / 332
0
Facility 0
VA AVG 7
Rank #1 / 332
4
Facility 4
VA AVG 32
Rank #95 / 332
0.8
Facility 0.8
VA AVG 2.3
Rank #108 / 332
Ginter Hall South
MC
Richmond (North Chesterfield)
85
Facility 85
VA AVG 95
Rank #195 / 371
No
55
Facility 55
VA AVG 44
Rank #150 / 449
StudioMrs. Linda Bishop
55.3%
Facility 55.3%
VA AVG 70.8%
Rank #235 / 297
-17
17.6%
Facility 17.6%
VA AVG 64.3%
Rank #34 / 332
10
Facility 10
VA AVG 7
Rank #272 / 332
9
Facility 9
VA AVG 32
Rank #132 / 332
0.5
Facility 0.5
VA AVG 2.3
Rank #90 / 332
Comfort Keepers
MC
Henrico (Tuckahoe)-No
43
Facility 43
VA AVG 44
Rank #223 / 449
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Financial Assistance for
Memory Care in Virginia

The Crossings at Ironbridge is located in Chester, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Crossings at Ironbridge

What neighborhood is The Crossings at Ironbridge in?

The Crossings at Ironbridge is in the Chester neighborhood of Chester.

Is The Crossings at Ironbridge in a walkable area?

The Crossings at Ironbridge has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does The Crossings at Ironbridge's license expire?

According to VA state health department records, The Crossings at Ironbridge's license expires on June 30, 2026.

What is the occupancy rate at The Crossings at Ironbridge?

The Crossings at Ironbridge's occupancy is 70%.

Who is the administrator of The Crossings at Ironbridge?

Melissa Freeman is the administrator of The Crossings at Ironbridge.

How many beds does The Crossings at Ironbridge have?

The Crossings at Ironbridge has 96 beds.

Has The Crossings at Ironbridge had any recent deficiencies or citations?

The Crossings at Ironbridge has had 22 recently reported deficiencies.

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