The Crossings at Ironbridge

Memory Care in Chesterfield County

The Crossings at Ironbridge

Memory Care in Chesterfield County

Overview of The Crossings at Ironbridge

Enjoy the lifestyle of your dreams with the distinct senior living community of The Crossings at Ironbridge situated in the quiet Ironbridge Parkway, Chester, VA, that provides assisted living and memory care. Featuring well-designed and spacious residences with several studio and one-bedroom floor plans, the community ensures seniors experience unrivaled comfort and safety. A respectful and highly qualified team strives to deliver the highest quality of care and assistance for seniors to thrive and reach their full potential.

A robust calendar of enjoyable recreational activities and exciting events accompanies residents as they go about their day, ensuring they stay active and happily connected with their surroundings. Indulge in delightful and healthy meals catering to nutritional requirements and tastes. The Crossings at Ironbridge ease seniors’ minds and encourage them to cherish every moment of their golden years.

(804) 318-3304

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 96
Bed community size
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: D+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
70%
In line with Virginia average
Occupied beds
67 / 96
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2026

Additional Licensing Details

QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & Operating Entity

The Crossings at Ironbridge is administrated by Melissa Freeman.

Contact Information

Business Hours24 HOURS , 7 days

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 331-383 / 351-455 / 599-647 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

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Transportation Services

Types of Care at The Crossings at Ironbridge

Memory Care

Contact The Crossings at Ironbridge

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

22 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

10 inspections related to complaints

14 inspections with violations (63.6%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

10 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date July 10, 2025
Complaint Investigation

Inspection oversight

Inspector name:Kimberly Davis

45 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

Inspection Report Summary for The Crossings at Ironbridge

The most recent inspections on July 10, 2025, included one with no deficiencies and another with a single deficiency related to the facility’s failure to report a major incident within 24 hours, which was unrelated to the complaint investigated. Earlier inspections showed a pattern of deficiencies mainly involving resident care documentation, individualized service plans, medication administration, and staff conduct, with some substantiated complaints confirming these issues. Prior reports also noted problems with staff certification, emergency preparedness, facility ventilation, and timely reporting of incidents. Complaint investigations were often unsubstantiated, though some were partially substantiated with findings related to resident care and documentation. The facility’s record shows ongoing challenges in documentation and care standards, with no clear trend of consistent improvement or worsening over time; enforcement actions such as fines or license suspensions were not listed in the available reports.

Compare Memory Care around Chesterfield County The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Dunlop House Assisted Living & Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Colonial Heights (Dunlop Farms)134Yes 34 Studio / 1 BedChristopher Seyler 88.8% A+1250%20
The Crossings at Ironbridge
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chester96No 41 Studio / 1 BedMelissa Freeman 69.8% D+2263.6%45
Commonwealth Senior Living at Bon Air
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Bon Air88Yes 24 Studio / 1 BedKenneth Gibson 69.3% -560%4
Ginter Hall South
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond (North Chesterfield)85No 55 Studio / 1 BedMrs. Linda Bishop 55.3% -1717.6%9
Comfort Keepers
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Henrico (Tuckahoe)-No 43 Studio / 1 Bed---00%0

Living Spaces & Floor Plans

The Crossings At Ironbridge4
The Crossings At Ironbridge7
The Crossings At Ironbridge6
The Crossings At Ironbridge5

Financial Assistance for
Memory Care in Virginia

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+
General unemployed, low-income, VA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
VA

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Places of interest near The Crossings at Ironbridge

Address 5.7 miles from city center Info Estimated distance in miles from Chester's city center to The Crossings at Ironbridge's address, calculated via Google Maps.

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