Total staff
201
Employees
194
Contractors
7
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Ellis Rehabilitation and Nursing Center
Nursing Home, Hospice Care & Respite Care · Norwood, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Ellis Rehabilitation and Nursing Center
Nursing Home, Hospice Care & Respite Care · Norwood, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Ellis Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.
The Ellis Rehabilitation & Skilled Nursing is a family-owned and operated nursing home in Norwood, MA, offering long-term care and short-term rehabilitation. Promoting an inclusive and supportive setting, the community ensures older adults are well-cared for. Residents also experience a worry-free lifestyle with round-the-clock care, pain management, and well-balanced menus. Through individualized care plans, residents receive high-quality care tailored to their unique needs and preferences.
Fitness programs and a variety of recreational activities ensure residents can maintain their holistic wellness and gain meaningful experiences. A hair salon, a pub, and a non-denominational chapel are among the top-notch amenities dedicated to residents’ relaxation and peace of mind. Located in the quiet residential area of Norwood, near Ellis Gardens Playground, restaurants, and shops, the community guarantees accessibility and convenience. This nursing home is a trusted choice for senior living in Massachusetts, especially with its commitment to older adults’ welfare.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 65th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 65th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 39m per day
Rank #65 / 89Nurse hours — State benchmarkedThis home is ranked 65th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-7%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day |
Types of Care at The Ellis Rehabilitation and Nursing Center
Nursing Home
Hospice Care
Respite Care
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
63.3%
Rank #78 / 92Occupancy rate — State benchmarkedThis home is ranked 78th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
168 days
Occupancy rate
63.3%
Rank #78 / 92Occupancy rate — State benchmarkedThis home is ranked 78th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
168 days
Walk Score: 40 / 100 Rank #313 / 499Walk Score — State benchmarkedThis home is ranked 313th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.58:1
5% worse than Massachusetts average
Avg staff/day
67
Average shift
8 hours
0% compared with Massachusetts average
Total staff hours (quarter)
49,053
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
33
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
85
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.5%
713 contractor hours this quarter
Other Physician: 3
Feeding Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 85 | 0 | 85 | 25,806 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 33 | 0 | 33 | 6,300 | 92 | 100% | 8.5 |
| Clinical Nurse Specialist | 28 | 0 | 28 | 4,461 | 92 | 100% | 8.2 |
| Registered Nurse | 15 | 0 | 15 | 3,646 | 92 | 100% | 9.5 |
| RN Director of Nursing | 11 | 0 | 11 | 2,500 | 84 | 91% | 9.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,617 | 86 | 93% | 7.8 |
| Physical Therapy Assistant | 7 | 0 | 7 | 1,282 | 77 | 84% | 6.2 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,019 | 76 | 83% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 740 | 60 | 65% | 9 |
| Nurse Practitioner | 2 | 0 | 2 | 529 | 63 | 68% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 442 | 53 | 58% | 6.3 |
| Feeding Assistant | 0 | 1 | 1 | 222 | 37 | 40% | 6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 206 | 40 | 43% | 5.1 |
| Other Physician | 0 | 3 | 3 | 151 | 64 | 70% | 1.1 |
| Medical Director | 0 | 1 | 1 | 84 | 14 | 15% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 6 | 7% | 8.4 |
85 Certified Nursing Assistant
% of Days
100%
33 Licensed Practical Nurse
% of Days
100%
28 Clinical Nurse Specialist
% of Days
100%
15 Registered Nurse
% of Days
100%
11 RN Director of Nursing
% of Days
91%
4 Other Dietary Services Staff
% of Days
93%
7 Physical Therapy Assistant
% of Days
84%
5 Respiratory Therapy Technician
% of Days
83%
2 Mental Health Service Worker
% of Days
65%
2 Nurse Practitioner
% of Days
68%
2 Qualified Social Worker
% of Days
58%
1 Feeding Assistant
% of Days
40%
1 Occupational Therapy Aide
% of Days
43%
3 Other Physician
% of Days
70%
1 Medical Director
% of Days
15%
1 Occupational Therapy Assistant
% of Days
7%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$57K Rank #84 / 90Federal fines — State benchmarkedThis home is ranked 84th out of 90 homes in Massachusetts. Shows this facility's cumulative CMS federal fine dollars versus the Massachusetts average among facilities with fines, and where it ranks among 90 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
21% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
1
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$57K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 22, 2024 · $57K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 22, 2024
$57K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.8
In line with Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
14% better than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
26% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.7%
Percent of long-stay residents whose ability to move independently worsened
18.7%
In line with Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.3%
58% better than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
76% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.0%
Percent of long-stay high risk residents with pressure ulcers
2.0%
58% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
25% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.2%
Percent of long-stay residents who lose too much weight
4.2%
19% better than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
18.7%
Percent of long-stay residents who have depressive symptoms
18.7%
75% worse than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.8%
Percent of long-stay residents who received an antipsychotic medication
19.8%
In line with Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
8% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
30% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
21% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
50% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
44% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
5 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
127
Medicare
10
7.9% of residents
Medicaid
69
54.3% of residents
Private pay or other
48
37.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Ellis Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
63.3%
↓ 2.4pp vs 2022
Net Income
-$166.8K
↓ ~$344.9K vs 2022
Total Payroll
$10.8M
↑ ~$592.5K vs 2022
Profit Margin
-0.8%
↓ 1.7pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$20.4M
Operating loss
-$166.8K
Privately-owned community
Operated by a business corporation.
Home revenue
$20.4M Rank #47 / 92Revenue — State benchmarkedThis home is ranked 47th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$166.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #42 / 92Payroll — State benchmarkedThis home is ranked 42nd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #42 / 92Payroll — State benchmarkedThis home is ranked 42nd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.4M
What does this home offer?
Building Type: 2-story
On-site Medical Care and Health Services
Rehabilitative Support
Beauty Services
Dining Services
Social and Recreational Activities
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Ellis Rehabilitation and Nursing Center
1.7 miles from city center
Estimated distance in miles from Norwood's city center to The Ellis Rehabilitation and Nursing Center's address, calculated via Google Maps.
Calculate Travel Distance to The Ellis Rehabilitation and Nursing Center
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Financial Assistance for
Nursing Home in Massachusetts
The Ellis Rehabilitation and Nursing Center is located in Norwood, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Compare Nursing Home around Norwood
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| Victoria Haven Rehabilitation & Skilled Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Norwood | 92 | 97.0% | +18% | 3.88 | -11% | -1% | $0 | 11 | 5.5 | - | 86 | 79 | Jennifer Crowley | $16.8M | $7.6M | 45.1% | 225334 | ||||
| The Ellis Rehabilitation and Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Norwood | 191 | 63.3% | -23% | 3.65 | -41% | -7% | $147.1k | 43 | 6.1 | 3 | 128 | 40 | Anthony Franchi | $20.4M | $10.8M | 52.9% | 225211 | ||||
| Charlwell House Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Norwood | 109 | 87.4% | +7% | 3.55 | +164% | -10% | $0 | 63 | 15.8 | 4 | 75 | 46 | - | $17.1M | $8.3M | 48.7% | 225208 |
Frequently Asked Questions about The Ellis Rehabilitation and Nursing Center
Is The Ellis Rehabilitation and Nursing Center in a walkable area?
The Ellis Rehabilitation and Nursing Center has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the address of The Ellis Rehabilitation and Nursing Center?
The Ellis Rehabilitation and Nursing Center is located at 135 Ellis Ave #3999, Norwood, MA 02062.
What is the phone number of The Ellis Rehabilitation and Nursing Center?
(781) 762-6880 will put you in contact with the team at The Ellis Rehabilitation and Nursing Center.
Is The Ellis Rehabilitation and Nursing Center Medicare or Medicaid certified?
Yes — The Ellis Rehabilitation and Nursing Center is a CMS-certified provider of Medicare and Medicaid.
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