The Enclave of Newell Creek
Assisted Living & Memory Care · Mentor, OH
The Enclave of Newell Creek
Assisted Living & Memory Care · Mentor, OH
The Enclave of Newell Creek offers assisted living and memory care; they boast a home-like ambiance that steeps a beautiful experience for the next home for you or your loved one– making sure residents feel like they belong. They encourage independence in their residents, which is why they provide a lifestyle based on your terms. The assisted living community leads a vibrant and enriching lifestyle that offers a list of living options with customized care created to fit the needs of each individual. The Enclave of Newell Creek approaches modern senior care through its person-centered service.
The Enclave boasts its fully equipped amenities to help with the resident’s mental and physical stimulation to remain active– an art studio, library, music room, walking paths, and courtyards, to name a few of the community’s offerings. The well-trained staff on duty tend to your needs– on top of the services they offer: housekeeping and maintenance, cleaning, and transportation, among others.
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyLake
Staffing
Key information about the people who lead and staff this community.
Director of NursingSHERILYN CARLO
Email
[email protected]
What does this home offer?
Room Sizes: 340 - 473 / 475 - 557 / 642 / 778 - 909 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Dining Services
Security Systems
Housekeeping Services
Transportation Services
Beauty Services
Recreational Activities
Exercise Programs
Types of Care at The Enclave of Newell Creek
Assisted Living
Memory Care
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
1 Worse
Metrics worse than Ohio average:
• Total citations (100% above) 0 Better No metrics in this bucket.
• Total citations (100% above) 0 Better No metrics in this bucket.
Latest Inspection
February 25, 2025
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 2 | This facility has 100% more total citations than a typical Ohio assisted living residence (4 vs. OH avg 2).↑ 100% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
86 / 100
Ohio average: 84 / 100
2022 – 2023 Period
Care and services
88 / 100
Ohio average: 80 / 100
Environment
94 / 100
Ohio average: 95 / 100
Moving in
92 / 100
Ohio average: 87 / 100
Facility culture
90 / 100
Ohio average: 86 / 100
Caregivers
88 / 100
Ohio average: 88 / 100
Spending time
79 / 100
Ohio average: 79 / 100
Meals and dining
73 / 100
Ohio average: 71 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
67 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
71 / 100
Ohio average: 80 / 100
Environment
68 / 100
Ohio average: 78 / 100
Moving in
71 / 100
Ohio average: 85 / 100
Facility culture
70 / 100
Ohio average: 78 / 100
Caregivers
70 / 100
Ohio average: 78 / 100
Spending time
64 / 100
Ohio average: 68 / 100
Meals and dining
59 / 100
Ohio average: 67 / 100
How often family visits residents at The Enclave of Newell Creek
Profile of respondents of this survey
Daily
1.8
Several times a week
43.9
Once a week
36.8
Two to three times a month
8.8
Once a month
3.5
Few times a year
5.3
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility64/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility73/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility75/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility74/100
Ohio average83/100
Can the resident get outside often enough?:
This facility67/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility64/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility75/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility62/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility76/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility74/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility71/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility71/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility70/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility67/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility59/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility73/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility74/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility72/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility68/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility69/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility72/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility69/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility70/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility65/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility71/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility69/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility53/100
Ohio average63/100
Does the resident like the provided activities?:
This facility56/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility57/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility70/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility63/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility56/100
Ohio average65/100
Is the food good?:
This facility56/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Living Spaces & Floor Plans for The Enclave of Newell Creek
The Enclave Of Newell Creek 2 Bed
The Enclave Of Newell Creek 1 Bed B
The Enclave Of Newell Creek 1 Bed
The Enclave Of Newell Creek Studio
Financial Assistance for
Assisted Living in Ohio
The Enclave of Newell Creek is located in Mentor, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Places of interest near The Enclave of Newell Creek
0.8 miles from city center
Estimated distance in miles from Mentor's city center to The Enclave of Newell Creek's address, calculated via Google Maps.
— 4.76 miles to nearest hospital (University Hospitals TriPoint Medical Center)
Calculate Travel Distance to The Enclave of Newell Creek
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Compare Assisted Living around Mentor
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| The Enclave of Newell Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mentor (Newell Creek) | - | No | 9 | Studio / 1 Bed / 2 Bed | - | 86 | 4 |
| Governor’s Pointe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mentor (Governor's Place Condominium) | - | No | 20 | Studio / 1 Bed / 2 Bed | - | 88 | - |
| Danbury at Mentor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mentor (Orchard Park Estates) | - | Yes | 16 | Studio / 1 Bed / 2 Bed | A+ | - | - |
| Haven Home Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mentor | - | No | 60 | Studio / 1 Bed / 2 Bed | - | - | - |
| Salida Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mentor | - | Yes | 58 | Studio / 1 Bed / 2 Bed | A+ | - | - |
Guides for Better Senior Living
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Frequently Asked Questions about The Enclave of Newell Creek
What neighborhood is The Enclave of Newell Creek in?
The Enclave of Newell Creek is in the Newell Creek neighborhood of Mentor.
Who is the Director of Nursing at The Enclave of Newell Creek?
Sherilyn Carlo is the Director of Nursing at The Enclave of Newell Creek.
Is The Enclave of Newell Creek in a walkable area?
The Enclave of Newell Creek has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the best email address for The Enclave of Newell Creek?
The team at The Enclave of Newell Creek can be reached at [email protected].
Has The Enclave of Newell Creek had any recent deficiencies or citations?
The Enclave of Newell Creek has had 4 recently reported deficiencies.
What is the address of The Enclave of Newell Creek?
The Enclave of Newell Creek is located at 7900 Center St, Mentor, OH 44060, United States.
What is the phone number of The Enclave of Newell Creek?
(440) 368-8466 will put you in contact with the team at The Enclave of Newell Creek.
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