The Gardens at West Shore

The Gardens at West Shore is a Memory Care Home in Pennsylvania

The Gardens at West… is a Memory Care Home in Pennsylvania

The Gardens at West Shore

770 Poplar Church Rd, Camp Hill, PA 17011 View Map

The Gardens at West Shore is a Memory Care Home in Pennsylvania

The Gardens at West… is a Memory Care Home in Pennsylvania

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Overview of The Gardens at West Shore

Situated in close proximity to Geisinger Holy Spirit Hospital, The Gardens at West Shore exists as a distinguished senior home in the picturesque region of Camp Hill, Pennsylvania, offering a wide range of unparalleled services. The home prides itself on delivering unparalleled post-acute care and short-term rehabilitation services. The facility’s proficient team specializes in administering personalized therapies tailored to address the distinct needs of each individual. Additionally, the facility features a secure memory care unit dedicated to providing specialized care for patients with memory impairments.
For seniors looking for a memory care facility that considers a wide variety of insurances, The Gardens at West Shore accepts medicare and medicaid. This commitment to inclusivity ensures that individuals from diverse backgrounds can access and benefit from the facility’s exceptional services. Beyond the standard offerings, The Gardens at West Shore excels in the field of psychiatric rounding, ensuring comprehensive mental health support for residents. The facility’s meticulously planned activities are thoughtfully designed to enhance residents’ quality of life, fostering a sense of purpose and joy.

(717) 763-7070

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.19/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 340

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Pennsylvania average
Occupancy rate 52.9%
Residents per day (avg) 182
Occupancy rate
52.9%
Residents per day (avg)
182

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 11 days

Private pay

4% of new residents, often for short stays.

Typical stay 1 years

Medicaid

29% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Partnership
Home revenue
$31.9M
Profit
$1.1M
Proprietary home Partnership
Home revenue
$31,863,884.00
Profit
$1,067,919.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.4M
20% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.4M
Total costs $30.8M
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: F (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 395223

Types of Care at The Gardens at West Shore

Nursing Home Memory Care
Contact The Gardens at West Shore

Compare Memory Care around Harrisburg

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Messiah Lifeways at Messiah Village
HC

Home Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Mechanicsburg
377
No
-
22
MESSIAH LIFEWAYS
67.0%
$52,841,398.00
$16,413,676.00
31.1%
105.70
5/5
5.1876
4/5
5/5
4/5
1
-
The Gardens at West Shore
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Camp Hill
340
No
F
40
STUCK, MICHAEL
52.9%
$31,161,666.00
$6,364,332.00
20.4%
181.90
1/5
4.1910
1/5
4/5
2/5
4
-
Capitol Rehabilitation & Healthcare Center
SNF

Nursing Home 24/7 care needed

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Harrisburg
190
No
-
33
CARLEVALE, KRISTINA
94.1%
$24,654,812.00
$10,296,547.00
41.8%
128.80
2/5
3.4053
2/5
3/5
4/5
-
-
Arden Courts A ProMedica Memory Care Community in Susquehanna
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Harrisburg
64
No
-
42
ARDEN COURTS SUSQUEHANNA OF HARRISBURG PA LLC
-
-
-
-
-
-
-
-
-
-
-
-
Oak Hill Village
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Middletown
40
No
-
21
OAK HILL AL OPERATING COMPANY LLC
-
-
-
-
-
-
-
-
-
-
-
1 bed / 2 bed

Places of interest near The Gardens at West Shore

Address 3 miles from city center

Address 770 Poplar Church Rd, Camp Hill, PA 17011

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

196
Total Staff
164
Employees
32
Contractors
62,193
Total Hours (Quarter)
79
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse239.2 Yes
Licensed Practical Nurse448.3 Yes
Certified Nursing Assistant958.9 Yes
Staff by Category
Administration
2 staff
5.2hs shift avg
Nursing Staff
164 staff
8.9hs shift avg
Physicians & Practitioners
6 staff
8hs shift avg
Therapy Services
13 staff
6.5hs shift avg
Activities & Recreation
1 staff
8hs shift avg
Social Services
1 staff
7.4hs shift avg
Dietary Services
6 staff
8.4hs shift avg
Other Services
3 staff
7.7hs shift avg
Contractor Analysis
4.9%
of total hours from contractors
3,036 contractor hours this quarter
Certified Nursing Assistant: 6 Qualified Activities Professional: 1 Licensed Practical Nurse: 22 Registered Nurse: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8969535,01491100%8.9
Licensed Practical Nurse2222448,32191100%8.3
Registered Nurse221237,78491100%9.2
Other Dietary Services Staff5052,69891100%8.4
Clinical Nurse Specialist5052,1506470%8
Respiratory Therapy Technician5051,0877684%6.9
Mental Health Service Worker2028806268%8
RN Director of Nursing2027816167%7.7
Physical Therapy Assistant3035736470%8.8
Qualified Activities Professional0115046369%8
Administrator1014645864%8
Qualified Social Worker1014596268%7.4
Nurse Practitioner1014555763%8
Dietitian1014485662%8
Physical Therapy Aide3032965156%4.3
Dental Services Staff1011132022%5.7
Occupational Therapy Aide101701820%3.9
Occupational Therapy Assistant01153910%5.8
Medical Director011453943%1.2

Health Inspection History

Total Health inspections 17
154% above Pennsylvania average
Pennsylvania average: 6.7

Last Health inspection on Aug 2025

Total Health citations 65
108% above Pennsylvania average
Pennsylvania average: 31.3

3.82 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 38 citations
Complaint investigations 30 citations
Breakdown of citations
Critical Health citations 2
567% above Pennsylvania average
Pennsylvania average: 0.3
Serious Health citations 2
233% above Pennsylvania average
Pennsylvania average: 0.6
Moderate Health citations 61

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 07, 2025
Corrected

Nutrition moderate citation Aug 07, 2025
Corrected

Pharmacy moderate citation Aug 07, 2025
Corrected

Quality of Care moderate citation Aug 07, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Golden Living
Resident Census by Payment Source
183 Total Residents
Medicare 1 (0.5%)
Medicaid 151 (82.5%)
Private Pay/Other 31 (16.9%)
Specialized Care Beds
72 Total Specialty Beds
21.2% of Bed Capacity
72
Alzheimer's / Dementia Beds
21.2%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.7
12% better than Pennsylvania average
Pennsylvania average: 11.0
Functional decline score 20.7
7% better than Pennsylvania average
Pennsylvania average: 22.2
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 15.8%
17% below Pennsylvania average.

Walking Ability Worsened 17.3%
18% below Pennsylvania average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 29.2%
9% above Pennsylvania average.
Safety & clinical stability

Falls with Major Injury 2.2%
31% below Pennsylvania average.

High Risk Residents with Pressure Ulcers 3.1%
45% below Pennsylvania average.

Urinary Tract Infection 2.8%
60% above Pennsylvania average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.1%
80% below Pennsylvania average.

Antipsychotic Use 21.4%
25% above Pennsylvania average.
Preventive care

Pneumococcal Vaccine 36.5%
58% below Pennsylvania average.

Influenza Vaccine 89.3%
4% below Pennsylvania average.
Nutrition & physical health

Lost Too Much Weight 10.2%
54% above Pennsylvania average.
Short-stay resident measures
Pneumococcal Vaccine 6.9%

90% worse than Pennsylvania average
Antipsychotic medication increase 2.4%

52% worse than Pennsylvania average
Influenza Vaccine 8.5%

88% worse than Pennsylvania average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $68K
This home paid 14% more in fines than the state average.
Pennsylvania average: $59K
Number of Fines 3
This home received 45% more fines than the state average.
Pennsylvania average: 2.1
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Pennsylvania average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Feb 22, 2024
$23K
Civil Money Penalty May 16, 2023
$9K
Civil Money Penalty Jan 12, 2023
$35K

Last updated: Jan 2026

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Financial Aid for Pennsylvania Seniors

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

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