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Arden Courts of Susquehanna is a distinguished senior living community that has been providing exceptional memory care services for nearly a quarter of a century. With a focus on preserving independence, residents receive compassionate care tailored to their individual needs. The dedicated team of caregivers is available 24/7 to offer assistance and support, ensuring a high level of care and security. Here, residents have access to a wide range of enriching activities that promote cognitive, physical, and emotional well-being. These activities are designed to stimulate the mind, energize the body, and uplift the spirit, fostering a sense of engagement and fulfillment. The community places a strong emphasis on staff education and training, ensuring that the latest dementia caregiving techniques are employed to provide residents with the best possible care.
Arden Courts of Susquehanna offers comfortable common areas, including inviting kitchens, family rooms, and beautifully landscaped walking paths in a secure backyard, creating a homelike environment. Each resident enjoys the privacy and convenience of self-contained house communities, featuring their own bedrooms, living rooms, dining rooms, kitchens, half-baths, and laundry areas. Additionally, residents can socialize and participate in various activities in the shared spaces, such as arts and craft studios and wellness centers. Discover the peace of mind knowing that your loved one is in a safe, engaging, and caring environment at Arden Courts of Susquehanna.
Higher than the Pennsylvania average: 78.7%Arden Courts A ProMedica Memory Care Community in Susquehanna is legally operated by Arden Courts Susquehanna Of Harrisburg Pa Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.
Near the Pennsylvania average for assisted living residences.
Pennsylvania assisted living residences benchmark: C+ 77/100
Inspection score: 76 out of 100. Letter grade C. Near the Pennsylvania average for assisted living residences.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 63 | This facility has 13% fewer total citations than a typical Pennsylvania assisted living residence (55 vs. PA avg 63).↓ 13% better |
|
Citations per year
Average citations per year since 2021.
| 11 | 12.6 | This facility has 13% fewer citations per year than a typical Pennsylvania assisted living residence (11 vs. PA avg 12.6).↓ 13% better |
|
Citations per inspection
Average citations per inspection.
| 5 | 5.7 | This facility has 12% fewer citations per inspection than a typical Pennsylvania assisted living residence (5 vs. PA avg 5.7).↓ 12% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 11 | This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 8 | This facility has 13% fewer inspections with citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 8).↓ 13% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 64% | 73% | This facility has 9 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (64% vs. PA avg 73%).↓ 9% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.4 vs. PA avg 0.8).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 1, 2025, found multiple deficiencies during a complaint investigation, including unsecured poisonous materials, unsanitary conditions, medication errors, incomplete resident assessments, and missing required documentation. Earlier inspections showed a pattern of similar issues with medication management, resident care documentation, unsecured hazardous materials, and staff training deficiencies, along with substantiated complaints involving resident abuse and improper restraints. Notable events include substantiated abuse incidents in 2023 that led to staff terminations and corrective actions, and a follow-up in October 2024 confirmed implementation of abuse-related corrective measures. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates ongoing challenges with compliance, with some corrective plans accepted but recurring themes persisting over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
6.2 miles from city center
Estimated distance in miles from Harrisburg's city center to Arden Courts A ProMedica Memory Care Community in Susquehanna's address, calculated via Google Maps.
— 3.07 miles to nearest hospital (AFC Urgent Care Harrisburg)
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Arden Courts A ProMedica Memory Care Community in Susquehanna is located in Harrisburg, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Messiah Lifeways at Messiah Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsburg | 190 | No | 22 | Messiah Home Inc | 9 | 1
Facility
1
PA AVG
3.3
Rank
#111 / 481 | 77.8%
Facility
77.8%
PA AVG
64.7%
Rank
#346 / 481 | 32
Facility
32
PA AVG
62.2
Rank
#206 / 481 | 3.6
Facility
3.6
PA AVG
4.9
Rank
#223 / 481 | Non-Profit | 144
Facility
144
PA AVG
76.7
Rank
#21 / 361 | 1.21 |
78.4%
Facility
78.4%
PA AVG
67.8%
Rank
#156 / 495 | - |
| Capitol Rehabilitation & Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Harrisburg | 190 | No | 33 | - | - | - | - | - | - | - | - | - |
94.1%
Facility
94.1%
PA AVG
67.8%
Rank
#23 / 495 | - |
| Ecumenical Retirement Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Harrisburg (Susquehanna) | 88 | Yes | 41 | Ecumenical Communities Inc | 10 | 2
Facility
2
PA AVG
3.3
Rank
#187 / 481 | 70%
Facility
70%
PA AVG
64.7%
Rank
#271 / 481 | 35
Facility
35
PA AVG
62.2
Rank
#226 / 481 | 3.5
Facility
3.5
PA AVG
4.9
Rank
#217 / 481 | Non-Profit | 63
Facility
63
PA AVG
76.7
Rank
#205 / 361 | 1.00 |
71.6%
Facility
71.6%
PA AVG
67.8%
Rank
#233 / 495 | - |
| Arden Courts A ProMedica Memory Care Community in Susquehanna |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Harrisburg (Susquehanna) | 64 | No | 42 | Arden Courts Susquehanna Of Harrisburg Pa LLC | 11 | 2
Facility
2
PA AVG
3.3
Rank
#187 / 481 | 63.6%
Facility
63.6%
PA AVG
64.7%
Rank
#205 / 481 | 55
Facility
55
PA AVG
62.2
Rank
#312 / 481 | 5.0
Facility
5.0
PA AVG
4.9
Rank
#319 / 481 | Profit | 98
Facility
98
PA AVG
76.7
Rank
#105 / 361 | 2.00 |
98.4%
Facility
98.4%
PA AVG
67.8%
Rank
#6 / 495 | - |
| Oak Hill Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Middletown (North Union Street) | 40 | No | 21 | Oak Hill Al Operating Company LLC | 3 | 1
Facility
1
PA AVG
3.3
Rank
#111 / 481 | 66.7%
Facility
66.7%
PA AVG
64.7%
Rank
#222 / 481 | 7
Facility
7
PA AVG
62.2
Rank
#32 / 481 | 2.3
Facility
2.3
PA AVG
4.9
Rank
#103 / 481 | Profit | - | - |
65.0%
Facility
65.0%
PA AVG
67.8%
Rank
#293 / 495 | 1 bed / 2 bed |
Arden Courts A ProMedica Memory Care Community in Susquehanna is in the Susquehanna neighborhood of Harrisburg.
The legal owner and operator of Arden Courts A ProMedica Memory Care Community in Susquehanna is Arden Courts Susquehanna Of Harrisburg Pa Llc.
Arden Courts A ProMedica Memory Care Community in Susquehanna has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, Arden Courts A ProMedica Memory Care Community in Susquehanna's license number is 324310.
According to PA state health department records, Arden Courts A ProMedica Memory Care Community in Susquehanna's license expires on April 23, 2026.
Arden Courts A ProMedica Memory Care Community in Susquehanna's occupancy is 98%.
Arden Courts A ProMedica Memory Care Community in Susquehanna has 64 beds.
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