Total health inspections
17
Pennsylvania average 6.7
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Gardens at West Shore
Memory Care & Nursing Home · Harrisburg, PA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Gardens at West Shore
Memory Care & Nursing Home · Harrisburg, PA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Gardens at West Shore accepts Medicare, Medicaid, and private pay.
Situated in close proximity to Geisinger Holy Spirit Hospital, The Gardens at West Shore exists as a distinguished senior home in the picturesque region of Camp Hill, Pennsylvania, offering a wide range of unparalleled services. The home prides itself on delivering unparalleled post-acute care and short-term rehabilitation services. The facility’s proficient team specializes in administering personalized therapies tailored to address the distinct needs of each individual. Additionally, the facility features a secure memory care unit dedicated to providing specialized care for patients with memory impairments.
For seniors looking for a memory care facility that considers a wide variety of insurances, The Gardens at West Shore accepts medicare and medicaid. This commitment to inclusivity ensures that individuals from diverse backgrounds can access and benefit from the facility’s exceptional services. Beyond the standard offerings, The Gardens at West Shore excels in the field of psychiatric rounding, ensuring comprehensive mental health support for residents. The facility’s meticulously planned activities are thoughtfully designed to enhance residents’ quality of life, fostering a sense of purpose and joy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 85th out of 167 homes in Pennsylvania.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 85th out of 167 homes in Pennsylvania.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 11m per day
Rank #85 / 167Nurse hours — state benchmarkedThis home is ranked 85th out of 167 homes in Pennsylvania.Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 167 Pennsylvania SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Pennsylvania avg
-8%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ▼ 19% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 31m per day | ▼ 44% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 59m per day | ▼ 10% State avg: 2h 12m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 1m per day | ▼ 14% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 33% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 29m per day | ▼ 12% State avg: 33m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
11.2%
Rank #169 / 170Occupancy rate — state benchmarkedThis home is ranked 169th out of 170 homes in Pennsylvania.Shows this facility's occupancy rate versus the Pennsylvania average, with its statewide rank out of 170. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
257 days
Occupancy rate
11.2%
Rank #169 / 170Occupancy rate — state benchmarkedThis home is ranked 169th out of 170 homes in Pennsylvania.Shows this facility's occupancy rate versus the Pennsylvania average, with its statewide rank out of 170. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
257 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
67% of new residents, usually for short-term rehab.
Typical stay
11 days
Private pay
4% of new residents, often for short stays.
Typical stay
1 years
Medicaid
29% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$31.9M
Profit
$1.1M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$31.9M Rank #30 / 169Revenue — state benchmarkedThis home is ranked 30th out of 169 homes in Pennsylvania.Shows this facility's annual revenue compared to the Pennsylvania SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #108 / 169Payroll — state benchmarkedThis home is ranked 108th out of 169 homes in Pennsylvania.Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$12.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #108 / 169Payroll — state benchmarkedThis home is ranked 108th out of 169 homes in Pennsylvania.Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$30.8M
Walk Score: 40 / 100 Rank #50 / 95Walk Score — state benchmarkedThis home is ranked 50th out of 95 homes in Pennsylvania.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: F (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number395223
Types of Care at The Gardens at West Shore
Nursing Home
Memory Care
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2023 · 3 years of data
60 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Pennsylvania state average
Overall vs. PA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Pennsylvania average:
• Total citations (5% below)
• Citations per year (5% below)
• Total citations (5% below)
• Citations per year (5% below)
Latest Inspection
December 26, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 60 | 63 | This facility has 5% fewer total citations than a typical Pennsylvania assisted living residence (60 vs. PA avg 63).↓ 5% better |
|
Citations per year
Average citations per year since 2023.
| 20 | 21 | This facility has 5% fewer citations per year than a typical Pennsylvania assisted living residence (20 vs. PA avg 21).↓ 5% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 26, 2025, found deficiencies related to maintaining a safe, clean, and homelike environment in one of three shower rooms, with visible mold and mildew. Earlier inspections showed a pattern of deficiencies involving resident care, medication management, infection control, and environmental cleanliness. Complaint investigations substantiated issues such as neglect, delayed medical care, improper wound care, and medication errors, but enforcement actions or fines were not listed in the available reports. The facility has repeatedly been cited for problems with hygiene, care planning, and safety hazards, including a resident fall resulting in a fracture. While deficiencies continue to appear, some recent inspections suggest ongoing efforts to address environmental concerns.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
65
Rank #161 / 167Health citations — state benchmarkedThis home is ranked 161st out of 167 homes in Pennsylvania.Shows this facility's total health deficiency citations benchmarked to the Pennsylvania state average, with a ranking across all 167 PA SNFs. Lower citation counts earn a better rank.
Pennsylvania average 31.3
Citations per inspection
3.82
Rank #91 / 167Citations per inspection — state benchmarkedThis home is ranked 91st out of 167 homes in Pennsylvania.Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 167 SNFs with citation data. Lower is better.
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 65 citations resulted from standard inspections; 27 of 65 resulted from complaint investigations; and 3 of 65 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
567% worse than Pennsylvania averagePennsylvania average: 0.3
Serious Health citations
2
2
233% worse than Pennsylvania averagePennsylvania average: 0.6
2 critical citations
2 serious citations
61 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 07, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 07, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 07, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 07, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 07, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 07, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Memory Care in Pennsylvania
The Gardens at West Shore is located in Camp Hill, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near The Gardens at West Shore
3.0 miles from city center
Estimated distance in miles from Camp Hill's city center to The Gardens at West Shore's address, calculated via Google Maps.
— 0.18 miles to nearest hospital (Select Specialty Hospital - Camp Hill)
Calculate Travel Distance to The Gardens at West Shore
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
196
Employees
164
Contractors
32
Staff to resident ratio
1.07:1
45% worse than Pennsylvania averagePennsylvania average ratio: 1.94:1
Avg staff/day
79
Average shift
8.7 hours
12% better than Pennsylvania averagePennsylvania average: 7.8 hours
Total staff hours (quarter)
62,193
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
95
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.9%
3,036 contractor hours this quarter
Licensed Practical Nurse: 22
Certified Nursing Assistant: 6
Qualified Activities Professional: 1
Registered Nurse: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 89 | 6 | 95 | 35,014 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 22 | 22 | 44 | 8,321 | 91 | 100% | 8.3 |
| Registered Nurse | 22 | 1 | 23 | 7,784 | 91 | 100% | 9.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,698 | 91 | 100% | 8.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,150 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,087 | 76 | 84% | 6.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 880 | 62 | 68% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 781 | 61 | 67% | 7.7 |
| Physical Therapy Assistant | 3 | 0 | 3 | 573 | 64 | 70% | 8.8 |
| Qualified Activities Professional | 0 | 1 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 459 | 62 | 68% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 455 | 57 | 63% | 8 |
| Dietitian | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Aide | 3 | 0 | 3 | 296 | 51 | 56% | 4.3 |
| Dental Services Staff | 1 | 0 | 1 | 113 | 20 | 22% | 5.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 70 | 18 | 20% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 53 | 9 | 10% | 5.8 |
| Medical Director | 0 | 1 | 1 | 45 | 39 | 43% | 1.2 |
95 Certified Nursing Assistant
% of Days
100%
44 Licensed Practical Nurse
% of Days
100%
23 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
100%
5 Clinical Nurse Specialist
% of Days
70%
5 Respiratory Therapy Technician
% of Days
84%
2 Mental Health Service Worker
% of Days
68%
2 RN Director of Nursing
% of Days
67%
3 Physical Therapy Assistant
% of Days
70%
1 Qualified Activities Professional
% of Days
69%
1 Administrator
% of Days
64%
1 Qualified Social Worker
% of Days
68%
1 Nurse Practitioner
% of Days
63%
1 Dietitian
% of Days
62%
3 Physical Therapy Aide
% of Days
56%
1 Dental Services Staff
% of Days
22%
1 Occupational Therapy Aide
% of Days
20%
1 Occupational Therapy Assistant
% of Days
10%
1 Medical Director
% of Days
43%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
183
Medicare
1
0.5% of residents
Medicaid
151
82.5% of residents
Private pay or other
31
16.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
12% better than Pennsylvania averagePennsylvania average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
7% better than Pennsylvania averagePennsylvania average: 22.2
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
17% better than Pennsylvania averagePennsylvania average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.3%
Percent of long-stay residents whose ability to move independently worsened
17.3%
18% better than Pennsylvania averagePennsylvania average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.2%
9% worse than Pennsylvania averagePennsylvania average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
31% better than Pennsylvania averagePennsylvania average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
45% better than Pennsylvania averagePennsylvania average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.8%
Percent of long-stay residents with a urinary tract infection
2.8%
60% worse than Pennsylvania averagePennsylvania average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.2%
Percent of long-stay residents who lose too much weight
10.2%
54% worse than Pennsylvania averagePennsylvania average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.1%
Percent of long-stay residents who have depressive symptoms
1.1%
80% better than Pennsylvania averagePennsylvania average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.4%
Percent of long-stay residents who received an antipsychotic medication
21.4%
25% worse than Pennsylvania averagePennsylvania average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.5%
58% worse than Pennsylvania averagePennsylvania average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
In line with Pennsylvania averagePennsylvania average: 93.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
6.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
6.9%
90% worse than Pennsylvania averagePennsylvania average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
52% worse than Pennsylvania averagePennsylvania average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
8.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
8.5%
88% worse than Pennsylvania averagePennsylvania average: 68.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
45% worse than Pennsylvania averagePennsylvania average: 23.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
39% worse than Pennsylvania averagePennsylvania average: 9.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
251% worse than Pennsylvania averagePennsylvania average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
27.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.6%
49% worse than Pennsylvania averagePennsylvania average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
37.2%
Rate of successful return to home or community from a skilled nursing facility.
37.2%
26% worse than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$68K
14% higher than Pennsylvania averagePennsylvania average: $59K
Number of fines
3
45% more fines than Pennsylvania averagePennsylvania average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Pennsylvania averagePennsylvania average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$68K
Pennsylvania average
$59K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 22, 2024
$23K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 16, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 16, 2023
$9K
Last updated: Jan 2026
Compare Memory Care around Harrisburg
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| The Gardens at West Shore |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Camp Hill | 340 | No | 40 | - | - | 6 | - | - | - | - | - | 11.2% | - | F |
| Capitol Rehabilitation & Healthcare Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Harrisburg | 190 | No | 33 | - | - | - | - | - | - | - | - | 94.1% | - | - |
| Messiah Lifeways at Messiah Village |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mechanicsburg | 190 | No | 22 | Messiah Home Inc | 9 | 1 | 77.8% | 32 | 3.6 | Non-Profit | 144 | 78.4% | - | - |
| Arden Courts A ProMedica Memory Care Community in Susquehanna |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Harrisburg (Susquehanna) | 64 | No | 42 | Arden Courts Susquehanna Of Harrisburg Pa LLC | 11 | 2 | 63.6% | 55 | 5.0 | Profit | 98 | 98.4% | - | - |
| Oak Hill Village |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Middletown (North Union Street) | 40 | No | 21 | Oak Hill Al Operating Company LLC | 3 | 1 | 66.7% | 7 | 2.3 | Profit | - | 65.0% | 1 bed / 2 bed | - |
Financial Trends
Historical financial and operational data for The Gardens at West Shore based on CMS SNF Cost Reports.
Occupancy Rate
52.9%
↑ 3.4pp vs 2022
Net Income
$1.1M
↑ ~$1.8M vs 2022
Total Payroll
$12.5M
↑ ~$657.5K vs 2022
Profit Margin
3.4%
↑ 5.7pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
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Frequently Asked Questions about The Gardens at West Shore
Is The Gardens at West Shore in a walkable area?
The Gardens at West Shore has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the phone number of The Gardens at West Shore?
(717) 763-7070 will put you in contact with the team at The Gardens at West Shore.
Is The Gardens at West Shore Medicare or Medicaid certified?
Yes — The Gardens at West Shore is a CMS-certified provider of Medicare and Medicaid.
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