Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
192
164 employees · 28 contractors · 77 on an average day The Gardens at West Shore
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Camp Hill, PA
ALM Inspection Grade
C-
ALM's inspection grade is 70 / 100, a C- — 13 points below the Pennsylvania average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 70 / 100, a C- — 13 points below the Pennsylvania average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Gardens at West Shore
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Camp Hill, PA
ALM Inspection Grade
C-
ALM's inspection grade is 70 / 100, a C- — 13 points below the Pennsylvania average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 70 / 100, a C- — 13 points below the Pennsylvania average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Gardens at West Shore accepts Medicare, Medicaid, and private pay.
The Gardens at West Shore in Camp Hill, PA, runs skilled nursing, memory care, palliative care, respite care, and nursing home care. The nursing home and skilled nursing bring ongoing nursing oversight. For residents at risk of wandering, memory care is secured and supervised. Palliative care focuses on comfort and on easing symptoms. Families can use respite for short durations when their primary caregiver needs to travel or recuperate.
The community accommodates more residents and staff than a small home, with 309 beds and space for additional programming. Memory care, nursing care, and respite together suit a resident with shifting needs, or a family caregiver after short-term support. Nursing averages 3 hours and 45 minutes for each resident daily.
The area has a Walk Score of 40, indicating that most errands are beyond walking distance, so individuals not driving would typically require transportation. Payment is sourced from Medicare, Medicaid, or private pay. Medicare covers short-term skilled care after a hospital stay, Medicaid assists when savings are insufficient, and private pay involves families paying costs directly.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 122nd out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 45m
This nursing home is ranked 122nd out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 45mStandout metric: Certified nursing assistant is +6% above Pennsylvania average
5 of 6 metrics below Pennsylvania average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 23 are the facility's own employees; no agency contractors work in this role.
23 staff · 9.1-hour shifts
41m
↓ 14% · PA 47mThis facility: 41m per resident per day, 14% below the Pennsylvania average of 47m (among Pennsylvania facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 23 are the facility's own employees; no agency contractors work in this role.
23 staff · 9.1-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 36 total: 21 of the facility's own employees and 15 agency contractors.
36 staff · 8.3-hour shifts
44m
↓ 20% · PA 55mThis facility: 44m per resident per day, 20% below the Pennsylvania average of 55m (among Pennsylvania facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 36 total: 21 of the facility's own employees and 15 agency contractors.
36 staff · 8.3-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 98 total: 87 of the facility's own employees and 11 agency contractors.
98 staff · 8.8-hour shifts
2h 21m
↑ 6% · PA 2h 12mThis facility: 2h 21m per resident per day, 6% above the Pennsylvania average of 2h 12m (among Pennsylvania facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 98 total: 87 of the facility's own employees and 11 agency contractors.
98 staff · 8.8-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
↓ 59% · PA 6mThis facility: 2m per resident per day, 59% below the Pennsylvania average of 6m (among Pennsylvania facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 15m
↓ 8% · PA 3h 31mThis facility: 3h 15m per resident per day, 8% below the Pennsylvania average of 3h 31m (among Pennsylvania facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
23m
↓ 30% · PA 33mThis facility: 23m per resident per day, 30% below the Pennsylvania average of 33m (among Pennsylvania facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
192
164 employees · 28 contractors · 77 on an average day
192 total staff / 183 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.05 : 1
↓ 42% · PA 1.80This facility: 1.05 staff per resident, 42% below the Pennsylvania average of 1.80 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
192 staff ÷ 183 residents
See full Pennsylvania ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.6 h
↑ 10% · PA 7.8 hThis facility: 8.6 h, 10% above the Pennsylvania average of 7.8 h (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
60,890 staff hours this quarter
See full Pennsylvania ranking →99% of staff hours were worked by the facility's own employees
Pennsylvania average: 87.4% · Contractors this quarter: Licensed Practical Nurse (15), Certified Nursing Assistant (11), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A large-scale community that may provide a wide range of amenities, services, and structured programs.
309
Rank #5 / 200Bed count — State benchmarked This nursing home is ranked 5th out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
309
Rank #5 / 200Bed count — State benchmarked This nursing home is ranked 5th out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.High-capacity home · May provide extensive amenities, services and programs.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #129 / 208Walk Score — State benchmarked This nursing home is ranked 129th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #129 / 208Walk Score — State benchmarked This nursing home is ranked 129th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
40
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #123 / 163Occupancy rate — State benchmarked This nursing home is ranked 123rd out of 163 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 163. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #123 / 163Occupancy rate — State benchmarked This nursing home is ranked 123rd out of 163 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 163. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
65%
This home usually has availability
Based on residents per day and 309 beds.
Lower than the Pennsylvania average: 75.3%
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
201
Source: CMS Provider Information, average daily residents
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
331
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
F
Not Accredited
How BBB ratings workAbout This Community
CMS Certification Number395223
Resident Council
Pets not allowed
CMS Health Inspection History
ALM Inspection Grade
70 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
13 points below the Pennsylvania average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
219 severity-weighted points (61 citations) · 6× higher than the typical CMS-certified PA facility (median: 37)
Enforcement
Concern
$58,069 in fines · 4 enforcement actions
Persistence
Typical
33 days to fix issues · faster than the typical CMS-certified PA facility (median: 38)
Total health inspections
15
↑ 108% · PA 7.2This facility: 15, 108% above the Pennsylvania average of 7.2 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
61
Rank #168 / 179Health citations — State benchmarked This nursing home is ranked 168th out of 179 nursing homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 179 PA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 91% · PA 32This facility: 61, 91% above the Pennsylvania average of 32 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.07
Rank #122 / 179Citations per inspection — State benchmarked This nursing home is ranked 122nd out of 179 nursing homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 179 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 2% · PA 4.16This facility: 4.07, 2% below the Pennsylvania average of 4.16 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
61 of 61 citations corrected
Critical
J–L
2
↑ 400% · PA 0.4This facility: 2, 400% above the Pennsylvania average of 0.4 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
2
↑ 150% · PA 0.8This facility: 2, 150% above the Pennsylvania average of 0.8 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
57
↑ 91% · PA 29.9This facility: 57, 91% above the Pennsylvania average of 29.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · PA 0.9This facility: 0, 100% below the Pennsylvania average of 0.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jul 01, 2026 · 2 citations, all corrected
Most cited category: Quality of Life & Care, 23 of 61 citations · 9 categories in total
Citations history
Most recent first
Jul 01, 2026
2 citations
Quality of Care moderate citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Jun 01, 2026
2 citations
Environmental moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Feb 09, 2026
3 citations
Abuse/Neglect serious citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Dec 26, 2025
1 citation
Resident Rights moderate citation
Corrected
Corrected
Aug 07, 2025
8 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Sep 26, 2024
14 citations
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Jul 10, 2024
1 citation
Resident Rights moderate citation
Corrected
Corrected
May 23, 2024
2 citations
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Feb 22, 2024
2 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Jan 29, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Jan 11, 2024
1 citation
Resident Rights moderate citation
Corrected
Corrected
Nov 16, 2023
13 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Showing the 50 most recent of 61 citations.
Top deficiency categories
Share of 61 citations
Quality of Life & Care
23 deficiencies (38%)
Resident Rights
9 deficiencies (15%)
Resident Assessment & Care Planning
9 deficiencies (15%)
Pharmacy Services
7 deficiencies (11%)
Nutrition & Dietary
4 deficiencies (7%)
Abuse, Neglect & Exploitation
4 deficiencies (7%)
Infection Control
2 deficiencies (3%)
Nursing & Physician Services
2 deficiencies (3%)
Environmental
1 deficiency (2%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 61 citations resulted from standard inspections; 23 of 61 resulted from complaint investigations; and 3 of 61 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
4 penalties in the past 3 years
Latest: Jun 1, 2026 · $16,355 civil money penalty
Jun 1, 2026 · $16,355 civil money penalty
Feb 9, 2026 · $9,110 civil money penalty
Feb 9, 2026 · $9,113 civil money penalty
Feb 22, 2024 · $23,491 civil money penalty
Total fines
$58,069
≈ 0% · PA $58KThis facility: $58,069, level with the Pennsylvania average of $58,140. Average among the 287 Pennsylvania facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #169 / 183Federal fines — State benchmarked This nursing home is ranked 169th out of 183 nursing homes we track in Pennsylvania for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Pennsylvania average among facilities with fines, and where it ranks among 183 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
4
↑ 124% · PA 1.78This facility: 4, 124% above the Pennsylvania average of 1.78. Average among the 287 Pennsylvania facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
PA avg 0.17Pennsylvania average: 0.17. Average among the 287 Pennsylvania facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Jun 1, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,355
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,355
Feb 9, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,110
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,110
Feb 9, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,113
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,113
Feb 22, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$23,491
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$23,491Fine amount comparison
This facility
$58,069
Pennsylvania average
$58,140
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Pennsylvania and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Pennsylvania average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 7% · PA 3.7This facility: 4.0, 7% above the PA average of 3.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
1
/ 5
Significantly below average
↓ 69% · PA 3.2This facility: 1.0, 69% below the PA average of 3.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
3.7
Score · lower is better
↓ 62% · PA 9.5This facility: 3.7, 62% below the PA average of 9.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
11.0
Score · lower is better
↓ 44% · PA 19.8This facility: 11.0, 44% below the PA average of 19.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 6 better, 3 worse, 2 near PA average
8 short-stay measures: 1 better, 4 worse, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
5.1%
↓ 70% · PA 16.8This facility: 5.1, 70% below the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
5.1%
↓ 70% · PA 16.8This facility: 5.1, 70% below the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
2.8%
↓ 84% · PA 17.0This facility: 2.8, 84% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
2.8%
↓ 84% · PA 17.0This facility: 2.8, 84% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.2%
↓ 1% · PA 25.5This facility: 25.2, 1% below the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.2%
↓ 1% · PA 25.5This facility: 25.2, 1% below the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.2%
↑ 52% · PA 1.5This facility: 2.2, 52% above the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.2%
↑ 52% · PA 1.5This facility: 2.2, 52% above the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
↓ 35% · PA 3.1This facility: 2.1, 35% below the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
↓ 35% · PA 3.1This facility: 2.1, 35% below the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 15% · PA 4.8This facility: 4.1, 15% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 15% · PA 4.8This facility: 4.1, 15% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
4.3%
↓ 30% · PA 6.2This facility: 4.3, 30% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
4.3%
↓ 30% · PA 6.2This facility: 4.3, 30% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
↓ 91% · PA 10.8This facility: 0.9, 91% below the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.9%
↓ 91% · PA 10.8This facility: 0.9, 91% below the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
20.7%
↑ 17% · PA 17.7This facility: 20.7, 17% above the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
20.7%
↑ 17% · PA 17.7This facility: 20.7, 17% above the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.6%
↓ 52% · PA 87.5This facility: 41.6, 52% below the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.6%
↓ 52% · PA 87.5This facility: 41.6, 52% below the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
↓ 4% · PA 93.5This facility: 89.3, 4% below the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
↓ 4% · PA 93.5This facility: 89.3, 4% below the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
27.6%
↓ 49% · US 53.7This facility: 27.6, 49% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
27.6%
↓ 49% · US 53.7This facility: 27.6, 49% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
37.2%
↓ 26% · US 50.6This facility: 37.2, 26% below the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
37.2%
↓ 26% · US 50.6This facility: 37.2, 26% below the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
↑ 251% · US 0.8This facility: 2.7, 251% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
↑ 251% · US 0.8This facility: 2.7, 251% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
↓ 55% · PA 1.4This facility: 0.6, 55% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
↓ 55% · PA 1.4This facility: 0.6, 55% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.9%
↓ 87% · PA 70.0This facility: 8.9, 87% below the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.9%
↓ 87% · PA 70.0This facility: 8.9, 87% below the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
8.5%
↓ 88% · PA 68.7This facility: 8.5, 88% below the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
8.5%
↓ 88% · PA 68.7This facility: 8.5, 88% below the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
↑ 45% · PA 23.1This facility: 33.5, 45% above the PA average of 23.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
↑ 45% · PA 23.1This facility: 33.5, 45% above the PA average of 23.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
↑ 39% · PA 9.8This facility: 13.6, 39% above the PA average of 9.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
↑ 39% · PA 9.8This facility: 13.6, 39% above the PA average of 9.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
The Gardens at West Shore’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 177 Pennsylvania nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, and more than last year
−10.4% operating margin
−12.2 pts vs prior year
An operating loss in 6 of the last 8 reported years. Other income ($0.8M) trims the net loss to −$1.3M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Pennsylvania homes
53.1% payroll share of revenue
PA average 70.1%Rank #96 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 96th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $3.1M while revenue fell $0.2M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Pennsylvania homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $19.9M | −$0.2M | Trend 20162024 | PA median $17.4M | Rank in PA Rank #67 / 177Net patient revenue — State benchmarked This nursing home is ranked 67th out of 177 nursing homes we track in Pennsylvania for net patient revenue. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 63% of homes | Above PA median Higher net patient revenue than 63% of PA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $21.9M | +$2.2M | Trend 20162024 | PA median — | Rank in PA Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$2.1M | −$2.4M | Trend 20162024 | PA median — | Rank in PA Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −10.4% | −12.2 pts | Trend 20162024 | PA median — | Rank in PA Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.8M | — | Trend — | PA median — | Rank in PA Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.3M | −$2.4M | Trend — | PA median — | Rank in PA Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Pennsylvania homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $10.5M | +$3.1M | Trend 20162024 | PA median $9.9M | Rank in PA Rank #82 / 177Payroll costs — State benchmarked This nursing home is ranked 82nd out of 177 nursing homes we track in Pennsylvania for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 54% of homes | Above PA median Higher payroll than 54% of PA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 53.1% | +15.8 pts | Trend 20162024 | PA median 54.6% | Rank in PA Rank #96 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 96th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 46% of homes | 17.0 pts under PA average The PA average is 70.1% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · PA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Pennsylvania payroll average.
% of net patient revenue
Payroll share Operating margin PA payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017no report | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $14.9M | $18.6M | $21.9M | $19.5M | $19.6M | $18.5M | $20.0M | $19.9M | |
| Operating expenses | $17.9M | $19.7M | $20.4M | $20.7M | $23.2M | $20.0M | $19.7M | $21.9M | |
| Net patient income | −$3.0M | −$1.0M | $1.5M | −$1.2M | −$3.6M | −$1.5M | $0.4M | −$2.1M | |
| Operating margin | −20.0% | −5.6% | 7.0% | −5.9% | −18.6% | −8.3% | 1.8% | −10.4% | |
| Net income | −$2.8M | −$1.0M | $1.6M | $0.1M | −$2.5M | −$0.7M | $1.1M | −$1.3M | |
| Payroll costs | $9.0M | $10.0M | $11.7M | $11.1M | $8.2M | $7.4M | $7.5M | $10.5M | |
| Payroll share of revenue | 60.0% | 53.8% | 53.4% | 56.6% | 41.8% | 40.0% | 37.3% | 53.1% | |
| Beds | 309 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | |
| Gross revenue | $21.3M | $30.1M | $34.9M | $31.3M | $33.3M | $31.3M | $31.2M | $30.7M | |
| Salaries | $7.1M | $8.4M | $10.0M | $9.6M | $6.8M | $6.2M | $6.4M | $9.1M | |
| Wage-related costs | $1.8M | $1.6M | $1.7M | $1.5M | $1.4M | $1.2M | $1.1M | $1.5M | |
| Contract labor | $1.2M | $1.3M | $0.1M | $1.4M | $6.7M | $4.4M | $5.0M | $2.0M | |
| Other operating costs | $9.0M | $9.6M | $8.7M | $9.6M | $15.0M | $12.6M | $12.2M | $11.4M | |
| Net patient revenue per day | $228 | $282 | $292 | $296 | $308 | $300 | $305 | $300 | |
| Cost per day | $274 | $298 | $271 | $314 | $366 | $325 | $299 | $331 | |
| Average length of stay | 219.1 days | 225.7 days | 241.7 days | 252.6 days | 226.7 days | 347.5 days | 256.7 days | 330.8 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
193 admissions · FY2024
Residents admitted during the year.
Medicare
119 · 62%
Medicaid
71 · 37%
Private pay & other
3 · 2%
Resident snapshot
183 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
1 · 1%
Medicaid
151 · 83%
Private pay & other
31 · 17%
Leaving
200 discharges · FY2024
Residents discharged during the year.
Medicare
17 · 9%
Medicaid
117 · 59%
Private pay & other
66 · 33%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near The Gardens at West Shore
1.1 miles from city center
Estimated distance in miles from Camp Hill's city center to The Gardens at West Shore's address, calculated via Google Maps.
Calculate Travel Distance to The Gardens at West Shore
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Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 70.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Messiah Lifeways at Messiah Village | NH ADC AL CCRC IL MC RESC RC SNF | Mechanicsburg | 190
Facility
190
PA AVG
109
Rank
#17 / 200 | ? |
70.5%
Facility
70.5%
PA AVG
75.3%
Rank
#108 / 163 | -6% | 5.43
Facility
5.43
PA AVG
3.94
Rank
#17 / 182 | +9% | +38% | $8.0k
Facility
$8.0k
PA AVG
$61.4k
Rank
#121 / 183 | 5
Facility
5
PA AVG
32.0
Rank
#26 / 179 | 1.7
Facility
1.7
PA AVG
4.2
Rank
#24 / 179 | 1 | 134 | A+ |
22
Facility
22
PA AVG
50
Rank
#163 / 208 | Messiah Home Inc | $48.5MFiscal year ending 06/2025
Facility
$48.5MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#4 / 177 | $20.5MFiscal year ending 06/2025
Facility
$20.5MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#17 / 177 | 42.3%Fiscal year ending 06/2025
Facility
42.3%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#162 / 177 | 395445 | ||||
| Homeland Center | NH CCRC HC HOS MC PC SNF | Harrisburg (Midtown) | 56
Facility
56
PA AVG
109
Rank
#157 / 200 | ? |
83.9%
Facility
83.9%
PA AVG
75.3%
Rank
#62 / 163 | +11% | 5.43
Facility
5.43
PA AVG
3.94
Rank
#38 / 182 | -46% | +38% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 11
Facility
11
PA AVG
32.0
Rank
#66 / 179 | 2.2
Facility
2.2
PA AVG
4.2
Rank
#38 / 179 | 1 | 47 | - |
75
Facility
75
PA AVG
50
Rank
#49 / 208 | Home For The Friendless, Inc | $17.0MFiscal year ending 06/2025
Facility
$17.0MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#93 / 177 | $19.3MFiscal year ending 06/2025
Facility
$19.3MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#20 / 177 | 113.7%Fiscal year ending 06/2025
Facility
113.7%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#15 / 177 | 395475 | ||||
| Capitol Rehabilitation & Healthcare Center | NH MC PC RC SNF | Harrisburg | 138
Facility
138
PA AVG
109
Rank
#45 / 200 | B |
95.3%
Facility
95.3%
PA AVG
75.3%
Rank
#36 / 163 | +27% | 3.03
Facility
3.03
PA AVG
3.94
Rank
#159 / 182 | +3% | -23% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 32
Facility
32
PA AVG
32.0
Rank
#126 / 179 | 3.6
Facility
3.6
PA AVG
4.2
Rank
#98 / 179 | - | 132 | - |
33
Facility
33
PA AVG
50
Rank
#139 / 208 | Kristina Carlevale | $24.3MFiscal year ending 06/2025
Facility
$24.3MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#44 / 177 | $11.1MFiscal year ending 06/2025
Facility
$11.1MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#75 / 177 | 45.8%Fiscal year ending 06/2025
Facility
45.8%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#142 / 177 | 395372 | ||||
| The Gardens at Camp Hill | NH HOS MC RC SNF | Camp Hill | 95
Facility
95
PA AVG
109
Rank
#100 / 200 | C+ |
89.1%
Facility
89.1%
PA AVG
75.3%
Rank
#55 / 163 | +18% | 3.62
Facility
3.62
PA AVG
3.94
Rank
#132 / 182 | +44% | -8% | $10.1k
Facility
$10.1k
PA AVG
$61.4k
Rank
#134 / 183 | 43
Facility
43
PA AVG
32.0
Rank
#148 / 179 | 4.8
Facility
4.8
PA AVG
4.2
Rank
#135 / 179 | 1 | 85 | - |
47
Facility
47
PA AVG
50
Rank
#116 / 208 | Hashtag Holdings LLC | $9.0MFiscal year ending 12/2024
Facility
$9.0MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#153 / 177 | $5.0MFiscal year ending 12/2024
Facility
$5.0MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#163 / 177 | 55.6%Fiscal year ending 12/2024
Facility
55.6%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#87 / 177 | 395123 | ||||
| The Gardens at West Shore | NH MC PC RC SNF | Camp Hill | 309
Facility
309
PA AVG
109
Rank
#5 / 200 | C- |
65.0%
Facility
65.0%
PA AVG
75.3%
Rank
#123 / 163 | -14% | 3.75
Facility
3.75
PA AVG
3.94
Rank
#122 / 182 | 0% | -5% | $58.1k
Facility
$58.1k
PA AVG
$61.4k
Rank
#169 / 183 | 61
Facility
61
PA AVG
32.0
Rank
#168 / 179 | 4.1
Facility
4.1
PA AVG
4.2
Rank
#122 / 179 | 4 | 201 | F |
40
Facility
40
PA AVG
50
Rank
#129 / 208 | Michael Stuck | $19.9MFiscal year ending 12/2024
Facility
$19.9MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#67 / 177 | $10.5MFiscal year ending 12/2024
Facility
$10.5MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#82 / 177 | 53.1%Fiscal year ending 12/2024
Facility
53.1%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#96 / 177 | 395223 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other PA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Pennsylvania
The Gardens at West Shore is located in Camp Hill, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about The Gardens at West Shore
Is The Gardens at West Shore in a walkable area?
The Gardens at West Shore has a walk score of 40. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at The Gardens at West Shore?
The Gardens at West Shore's occupancy is 65%.
Are pets allowed at The Gardens at West Shore?
No, The Gardens at West Shore has a no-pet policy.
Does The Gardens at West Shore operate as a for-profit or non-profit?
The Gardens at West Shore is registered as a for-profit in PA.
What is the overall rating for The Gardens at West Shore?
The Gardens at West Shore received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The Gardens at West Shore have?
The Gardens at West Shore has 309 beds.
Are there photos of The Gardens at West Shore?
Yes — there are 4 photos of The Gardens at West Shore in the photo gallery on this page.
Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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