1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Situated in close proximity to Geisinger Holy Spirit Hospital, The Gardens at West Shore exists as a distinguished senior home in the picturesque region of Camp Hill, Pennsylvania, offering a wide range of unparalleled services. The home prides itself on delivering unparalleled post-acute care and short-term rehabilitation services. The facility’s proficient team specializes in administering personalized therapies tailored to address the distinct needs of each individual. Additionally, the facility features a secure memory care unit dedicated to providing specialized care for patients with memory impairments.
For seniors looking for a memory care facility that considers a wide variety of insurances, The Gardens at West Shore accepts medicare and medicaid. This commitment to inclusivity ensures that individuals from diverse backgrounds can access and benefit from the facility’s exceptional services. Beyond the standard offerings, The Gardens at West Shore excels in the field of psychiatric rounding, ensuring comprehensive mental health support for residents. The facility’s meticulously planned activities are thoughtfully designed to enhance residents’ quality of life, fostering a sense of purpose and joy.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 99th out of 207 homes in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 41m per day | ▼ 12% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 28m per day | ▼ 50% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 6% State avg: 2h 12m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 15% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 50% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▼ 5% State avg: 33m per day · National avg: 29m per day |
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Pennsylvania nursing homes: B 83/100
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 60 | 63 | This facility has 5% fewer total citations than a typical Pennsylvania nursing home (60 vs. PA avg 63).↓ 5% better Rank #1 / 482 Total citations — State benchmarked This home is ranked 1st out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking. |
|
Citations per year
Average citations per year since 2023.
| 20 | 21 | This facility has 5% fewer citations per year than a typical Pennsylvania nursing home (20 vs. PA avg 21).↓ 5% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pennsylvania average 6.7
Last Health inspection on Aug 2025
Pennsylvania average 31.3
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 65 citations resulted from standard inspections; 27 of 65 resulted from complaint investigations; and 3 of 65 came from combined inspections (standard and complaint).
567% worse than Pennsylvania averagePennsylvania average: 0.3
233% worse than Pennsylvania averagePennsylvania average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
43% fewer staff per resident than Pennsylvania average
10% better than Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 23 RN Staff are full-time employees. No contractors work on this role.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
36 total: 21 full-time employees and 15 contractors.
36
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursHelps with daily care and mobility.
98 total: 87 full-time employees and 11 contractors.
98
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
614 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 87 | 11 | 98 | 34,709 | 92 | 100% | 8.8 |
| Registered Nurse | 23 | 0 | 23 | 9,254 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 21 | 15 | 36 | 6,838 | 92 | 100% | 8.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,759 | 92 | 100% | 8.6 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,920 | 64 | 70% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 894 | 67 | 73% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 889 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 847 | 65 | 71% | 7.6 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 404 | 57 | 62% | 7.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 391 | 44 | 48% | 8.7 |
| Dental Services Staff | 1 | 0 | 1 | 216 | 33 | 36% | 6.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 116 | 23 | 25% | 4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 108 | 14 | 15% | 7.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 53 | 9 | 10% | 5.8 |
| Medical Director | 0 | 1 | 1 | 46 | 39 | 42% | 1.2 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
14% higher than Pennsylvania averagePennsylvania average: $59K
45% more fines than Pennsylvania averagePennsylvania average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Pennsylvania averagePennsylvania average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 22, 2024 · $23K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 22, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
12% better than Pennsylvania averagePennsylvania average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
7% better than Pennsylvania averagePennsylvania average: 22.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
17% better than Pennsylvania averagePennsylvania average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
17.3%
18% better than Pennsylvania averagePennsylvania average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.2%
9% worse than Pennsylvania averagePennsylvania average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
31% better than Pennsylvania averagePennsylvania average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
3.1%
45% better than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents with a urinary tract infection
2.8%
60% worse than Pennsylvania averagePennsylvania average: 1.8%
Percent of long-stay residents who lose too much weight
10.2%
54% worse than Pennsylvania averagePennsylvania average: 6.6%
Percent of long-stay residents who have depressive symptoms
1.1%
80% better than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
21.4%
25% worse than Pennsylvania averagePennsylvania average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.5%
58% worse than Pennsylvania averagePennsylvania average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
In line with Pennsylvania averagePennsylvania average: 93.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
6.9%
90% worse than Pennsylvania averagePennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
52% worse than Pennsylvania averagePennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
8.5%
88% worse than Pennsylvania averagePennsylvania average: 68.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
45% worse than Pennsylvania averagePennsylvania average: 23.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
39% worse than Pennsylvania averagePennsylvania average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
251% worse than Pennsylvania averagePennsylvania average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.6%
49% worse than Pennsylvania averagePennsylvania average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
37.2%
26% worse than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
67% of new residents, usually for short-term rehab.
4% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
183Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Gardens at West Shore from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #80 / 209Payroll — State benchmarkedThis home is ranked 80th out of 209 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #163 / 209Payroll % — State benchmarkedThis home is ranked 163rd out of 209 homes in Pennsylvania. Shows payroll as a percentage of revenue versus the Pennsylvania average. Well-run Pennsylvania facilities typically land around 53–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (67% of admissions), and a typical Medicare stay runs around 11 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.0 miles from city center
Estimated distance in miles from Camp Hill's city center to The Gardens at West Shore's address, calculated via Google Maps.
— 0.18 miles to nearest hospital (Select Specialty Hospital - Camp Hill)
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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Messiah Lifeways at Messiah Village | NH ADC AL IL MC NC RC | Mechanicsburg | 190
Facility
190
PA AVG
94
Rank
#21 / 555 |
78.4%
Facility
78.4%
PA AVG
78.7%
Rank
#172 / 518 | 0% | 5.19
Facility
5.19
PA AVG
4.15
Rank
#32 / 207 | +9% | +25% | $8.0k
Facility
$8.0k
PA AVG
$61.2k
Rank
#142 / 210 | 89
Facility
89
PA AVG
83
Rank
#152 / 460 | 5
Facility
5
PA AVG
31.3
Rank
#31 / 207 | 1.7
Facility
1.7
PA AVG
4.4
Rank
#27 / 207 | - | 149 | A+ |
22
Facility
22
PA AVG
46
Rank
#521 / 668 | Messiah Lifeways | $46.8M
Facility
$46.8M
PA AVG
$32.8M
Rank
#11 / 209 | $19.5M
Facility
$19.5M
PA AVG
$6.7M
Rank
#15 / 209 | 41.6%
Facility
41.6%
PA AVG
40%
Rank
#176 / 209 | 395445 | ||||
| Homeland Center | NH HC MC NC PC | Harrisburg (Midtown) | 56
Facility
56
PA AVG
94
Rank
#422 / 555 |
83.9%
Facility
83.9%
PA AVG
78.7%
Rank
#108 / 518 | +7% | 4.93
Facility
4.93
PA AVG
4.15
Rank
#52 / 207 | -46% | +19% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 210 | 93
Facility
93
PA AVG
83
Rank
#85 / 460 | 9
Facility
9
PA AVG
31.3
Rank
#60 / 207 | 3.0
Facility
3.0
PA AVG
4.4
Rank
#71 / 207 | - | 47 | - |
75
Facility
75
PA AVG
46
Rank
#111 / 668 | Evelyn Fry | $28.7M
Facility
$28.7M
PA AVG
$32.8M
Rank
#32 / 209 | $21.9M
Facility
$21.9M
PA AVG
$6.7M
Rank
#8 / 209 | 76.3%
Facility
76.3%
PA AVG
40%
Rank
#23 / 209 | 395475 | ||||
| Spring Creek Rehabilitation & Health Care Center | NH MC NC | Harrisburg (East Harrisburg) | 404
Facility
404
PA AVG
94
Rank
#2 / 555 |
84.4%
Facility
84.4%
PA AVG
78.7%
Rank
#100 / 518 | +7% | 3.82
Facility
3.82
PA AVG
4.15
Rank
#148 / 207 | -4% | -8% | $17.1k
Facility
$17.1k
PA AVG
$61.2k
Rank
#170 / 210 | - | 47
Facility
47
PA AVG
31.3
Rank
#173 / 207 | 3.1
Facility
3.1
PA AVG
4.4
Rank
#83 / 207 | 2 | 364 | A |
67
Facility
67
PA AVG
46
Rank
#158 / 668 | Steven Rosenzweig | $39.0M
Facility
$39.0M
PA AVG
$32.8M
Rank
#26 / 209 | $20.0M
Facility
$20.0M
PA AVG
$6.7M
Rank
#14 / 209 | 51.2%
Facility
51.2%
PA AVG
40%
Rank
#67 / 209 | 395074 | ||||
| Oak Hill Village | NH AL IL MC PC | Middletown (North Union Street) | 40
Facility
40
PA AVG
94
Rank
#495 / 555 |
65.0%
Facility
65.0%
PA AVG
78.7%
Rank
#313 / 518 | -17% | 3.31
Facility
3.31
PA AVG
4.15
Rank
#196 / 207 | +41% | -20% | $61.3k
Facility
$61.3k
PA AVG
$61.2k
Rank
#194 / 210 | 97
Facility
97
PA AVG
83
Rank
#30 / 460 | 73
Facility
73
PA AVG
31.3
Rank
#201 / 207 | 4.9
Facility
4.9
PA AVG
4.4
Rank
#139 / 207 | 7 | 26 | - |
21
Facility
21
PA AVG
46
Rank
#524 / 668 | Matthew Pavalko | $18.4M
Facility
$18.4M
PA AVG
$32.8M
Rank
#122 / 209 | $8.5M
Facility
$8.5M
PA AVG
$6.7M
Rank
#103 / 209 | 46.3%
Facility
46.3%
PA AVG
40%
Rank
#70 / 209 | 395347 | ||||
| The Gardens at West Shore | NH MC PC RC | Camp Hill | 309
Facility
309
PA AVG
94
Rank
#5 / 555 | - | - | 4.19
Facility
4.19
PA AVG
4.15
Rank
#99 / 207 | 0% | +1% | $51.5k
Facility
$51.5k
PA AVG
$61.2k
Rank
#191 / 210 | - | 65
Facility
65
PA AVG
31.3
Rank
#196 / 207 | 3.8
Facility
3.8
PA AVG
4.4
Rank
#109 / 207 | 4 | 38 | F |
40
Facility
40
PA AVG
46
Rank
#383 / 668 | Michael Stuck | $20.0M
Facility
$20.0M
PA AVG
$32.8M
Rank
#62 / 209 | $7.5M
Facility
$7.5M
PA AVG
$6.7M
Rank
#80 / 209 | 37.3%
Facility
37.3%
PA AVG
40%
Rank
#163 / 209 | 395223 |
The Gardens at West Shore is located in Camp Hill, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The Gardens at West Shore has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Gardens at West Shore's occupancy is 52.9%.
Yes — there are 4 photos of The Gardens at West Shore in the photo gallery on this page.
(717) 763-7070 will put you in contact with the team at The Gardens at West Shore.
Yes — The Gardens at West Shore is a CMS-certified provider of Medicare and Medicaid.
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