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The Grand Hills Castle (expansion)
Assisted Living, Independent Living & Memory Care · New Berlin, WI
Interior view of the game room with bright lighting Interior common area with seating and grand piano Brightly lit corridor with seating and artwork Cozy common area with seating and décor

The Grand Hills Castle (expansion)

Assisted Living, Independent Living & Memory Care · New Berlin, WI
13050 W Cleveland Ave, New Berlin, WI 53151 View map Calculator: See prices in your area
Calculator: See prices in your area

Overview of The Grand Hills Castle (expansion)

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Situated in a peaceful neighborhood in New Berlin, WI, The Grand Hills Castle, offers a charming assisted living and memory care community on six acres of beautiful wooded landscapes next to the New Berlin Hills Golf Course. Residents can enjoy an elegant yet inviting environment with 19 Assisted Living apartments and 24 Memory Care suites. The community provides a small home-like setting while offering upscale amenities like a Salon & Spa, a chapel, a rehab & fitness studio, a restaurant-style dining area, and a lounge & entertainment room. Seniors can stroll through the interior streetscape promenade and find numerous ways to relax and engage in their community.

The Grand Hills Castle aims provide an incredible living experience for residents and their families, building on over 25 years of senior care expertise. The community offers a variety of activities and events designed to rejuvenate the mind, body, and spirit, including art therapy, music therapy, crafting, baking, fitness, and entertainment. The culinary team serves delicious, home-cooked meals, accommodating special diets with fresh, nutritious food. The healthcare team, including a Registered Nurse and visiting physician, creates individualized care plans to help each resident live a healthy, happy, and fulfilling life.

Facility Direct Line (262) 347-4479
Facility Direct Line (262) 347-4479
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Bed community size
48-bed community Rank #293 / 494Bed count — State benchmarkedThis home is ranked 293rd out of 494 homes in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation Rank #172 / 342Years in operation — State benchmarkedThis home is ranked 172nd out of 342 homes in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 12 / 100 Rank #485 / 580Walk Score — State benchmarkedThis home is ranked 485th out of 580 homes in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
92%
Rank #75 / 406Occupancy rate — State benchmarkedThis home is ranked 75th out of 406 homes in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
44 / 48
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceAugust 30, 2018
CountyWaukesha

Ownership & Operating Entity

The Grand Hills Castle (expansion) is legally operated by Castle Senior Living Inc, and administered by Kristopher Kiefer.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMitchell Reuter (per state records, record updated Jul 2026)

Additional Policies & Features

Gender ServedBoth

Rate Information (WI)

Monthly Rate Range $4,750 - $12,850

Contact The Grand Hills Castle (expansion)

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 0 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 1 Better Metrics better than Wisconsin average:
• Total deficiencies (100% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 012 This facility has 100% fewer total deficiencies than a typical Wisconsin assisted living residence (0 vs. WI avg 12).↓ 100% better
Standout metricNo deficiencies on file since 2023 — the Wisconsin average is 12.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 7, 2025, found no deficiencies at Grand Hills Castle.
  • The March 2, 2023 enforcement visit confirmed correction of three prior deficiencies and found no new deficiencies.
  • The June 20, 2023 self-report review resulted in zero violations and no complaints.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Grand Hills Castle (expansion)

Address 2.5 miles from city center Info Estimated distance in miles from New Berlin's city center to The Grand Hills Castle (expansion)'s address, calculated via Google Maps.

Calculate Travel Distance to The Grand Hills Castle (expansion)

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Address

Compare Assisted Living around New Berlin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

The Grand Hills Castle (expansion)
AL
IL
MC
New Berlin (West Cleveland Avenue)
48
Facility 48
WI AVG 61
Rank #293 / 494
No
12
Facility 12
WI AVG 42
Rank #485 / 580
Studio / 1 Bed / 2 Bed
7
Facility 7
WI AVG 10
Rank #172 / 342
 91.7% -Kristopher KieferCastle Senior Living Inc3
0
Facility 0
WI AVG 4
Rank #1 / 302
-
Facility -
WI AVG 12
Rank #1 / 302
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 302
Heritage at Deer Creek
AL
MC
New Berlin
43
Facility 43
WI AVG 61
Rank #330 / 494
Yes
46
Facility 46
WI AVG 42
Rank #261 / 580
Studio / 1 Bed / 2 Bed
15
Facility 15
WI AVG 10
Rank #70 / 342
 74.4% A+Milo PinkertonHeritage 2 LLC4
2
Facility 2
WI AVG 4
Rank #101 / 302
3
Facility 3
WI AVG 12
Rank #123 / 302
0.8
Facility 0.8
WI AVG 2.4
Rank #127 / 302
Robin‘s Landing Senior Living
AL
RC
New Berlin-No
27
Facility 27
WI AVG 42
Rank #399 / 580
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View all Nearby Homes

Financial Assistance for
Assisted Living in Wisconsin

The Grand Hills Castle (expansion) is located in New Berlin, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about The Grand Hills Castle (expansion)

What neighborhood is The Grand Hills Castle (expansion) in?

The Grand Hills Castle (expansion) is in the West Cleveland Avenue neighborhood of New Berlin.

Who is the owner of The Grand Hills Castle (expansion)?

The Grand Hills Castle (expansion) is legally operated by Castle Senior Living Inc, and administered by Kristopher Kiefer.

Is The Grand Hills Castle (expansion) in a walkable area?

The Grand Hills Castle (expansion) has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Grand Hills Castle (expansion)?

The Grand Hills Castle (expansion)'s occupancy is 92%.

How long has The Grand Hills Castle (expansion) been in business?

The Grand Hills Castle (expansion) has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at The Grand Hills Castle (expansion)?

No, The Grand Hills Castle (expansion) has a no-pet policy.

Who is the administrator of The Grand Hills Castle (expansion)?

Castle Senior Living Inc is the administrator of The Grand Hills Castle (expansion).

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