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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Grove at Los Gatos is a trusted assisted living community in Los Gatos, CA, that offers personal care and memory care. With older adults’ comfort and safety in mind, the community promotes a home-like setting with its thoughtfully designed floor plans. Chef-prepared dining, daily activities, and scheduled transportation are also offered to enhance residents’ living experiences. The community strives to provide older adults with a better quality of life in their later years through personalized care plans.
Bingo, happy hours, and trips to local amenities are just some of the recreational activities offered to ensure residents can explore new interests and meet new friends. An on-site medical exam room, a salon, and an emergency call system are also available for residents’ convenience and safety. With its serene setting near Vacona Lake County Park in Los Gatos, the community fosters a relaxing atmosphere where residents have a laid-back retirement. As one of California’s esteemed senior living communities, this community is a great option for a worry-free retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 137th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 2m per day |
Lower than the California average: 72.8%The Grove at Los Gatos is legally operated by Blossom Hill Los Gatos Inc; Oakmont Mgt Grp Llc, and administrated by Erika Holtman.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 2 | 16 | This facility has 88% fewer total visits than a typical California nursing home (2 vs. CA avg 16).↓ 88% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California nursing home (1 vs. CA avg 13).↓ 92% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California nursing home (1 vs. CA avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 0 | 4 | This facility has 100% fewer official inspections than a typical California nursing home (0 vs. CA avg 4).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The facility’s state inspection record is mostly clean, with no deficiencies found during its June 5, 2025 prelicensing inspection. Inspectors evaluated safety systems, temperature controls, and medication security without identifying any issues. No complaints were investigated or substantiated during this period.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Mar 2024
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 33 citations resulted from standard inspections; and 8 of 33 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
400% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with California average
5% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,814 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 11 | 38 | 10,843 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,413 | 92 | 100% | 7.9 |
| Registered Nurse | 12 | 0 | 12 | 2,985 | 92 | 100% | 6.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,348 | 74 | 80% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,115 | 80 | 87% | 8.4 |
| RN Director of Nursing | 2 | 0 | 2 | 997 | 63 | 68% | 8.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 940 | 77 | 84% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 869 | 64 | 70% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 636 | 75 | 82% | 7.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 516 | 69 | 75% | 5.7 |
| Dietitian | 1 | 0 | 1 | 495 | 61 | 66% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 284 | 50 | 54% | 5.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 205 | 34 | 37% | 5.7 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
41% lower than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 9, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 22, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
24% worse than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.2
43% worse than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
27% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
19.3%
61% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
87% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
34% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
8.8%
79% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
3.3%
166% worse than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
3.7%
12% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
5.4%
46% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
79% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
73% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
46Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Grove at Los Gatos based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #14 / 347Payroll — State benchmarkedThis home is ranked 14th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Meal Preparation
Most residents typically stay for a few weeks or months before returning home or moving on.
0.6 miles from city center
Estimated distance in miles from Los Gatos's city center to The Grove at Los Gatos's address, calculated via Google Maps.
— 1.66 miles to nearest hospital (Good Samaritan Hospital)
Add your location
The Grove at Los Gatos is located in Los Gatos, California.
Here are the financial assistance programs available to residents in California.
The legal owner and operator of The Grove at Los Gatos is Blossom Hill Los Gatos Inc; Oakmont Mgt Grp Llc.
The Grove at Los Gatos has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Grove at Los Gatos's occupancy is 0%.
Erika Holtman is the administrator of The Grove at Los Gatos.
The Grove at Los Gatos has 150 beds.
The Grove at Los Gatos has no recently reported deficiencies or citations.
(408) 857-6342 will put you in contact with the team at The Grove at Los Gatos.
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