5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Grove at Los Gatos is a trusted assisted living community in Los Gatos, CA, that offers personal care and memory care. With older adults’ comfort and safety in mind, the community promotes a home-like setting with its thoughtfully designed floor plans. Chef-prepared dining, daily activities, and scheduled transportation are also offered to enhance residents’ living experiences. The community strives to provide older adults with a better quality of life in their later years through personalized care plans.
Bingo, happy hours, and trips to local amenities are just some of the recreational activities offered to ensure residents can explore new interests and meet new friends. An on-site medical exam room, a salon, and an emergency call system are also available for residents’ convenience and safety. With its serene setting near Vacona Lake County Park in Los Gatos, the community fosters a relaxing atmosphere where residents have a laid-back retirement. As one of California’s esteemed senior living communities, this community is a great option for a worry-free retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 138th out of 354 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 6m per day | ▲ 63% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 3m per day | ▼ 12% State avg: 1h 12m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 36m per day | ■ Avg State avg: 2h 39m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 10m per day | ■ Avg State avg: 4h 5m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 21% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 42m per day | ▲ 36% State avg: 31m per day · National avg: 29m per day |
The Grove at Los Gatos is legally operated by Blossom Hill Los Gatos Inc and Oakmont Mgt Grp Llc, and administered by Erika Holtman.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
15 points above the California average for assisted living residences (81/100)
Rank #1 / 1401 in California Inspection Score — State benchmarked This home is ranked 1st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 96 out of 100. Letter grade A. 15 points above the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 3 | 16 | This facility has 81% fewer total visits than a typical California assisted living residence (3 vs. CA avg 16).↓ 81% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 2 | 7 | This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 0 | 4 | This facility has 100% fewer official inspections than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
California average 12.5
Last Health inspection on Mar 2024
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 33 citations resulted from standard inspections; and 8 of 33 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
400% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with California average
5% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 12 RN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
38 total: 27 full-time employees and 11 contractors.
38
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,814 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 11 | 38 | 10,843 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,413 | 92 | 100% | 7.9 |
| Registered Nurse | 12 | 0 | 12 | 2,985 | 92 | 100% | 6.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,348 | 74 | 80% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,115 | 80 | 87% | 8.4 |
| RN Director of Nursing | 2 | 0 | 2 | 997 | 63 | 68% | 8.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 940 | 77 | 84% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 869 | 64 | 70% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 636 | 75 | 82% | 7.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 516 | 69 | 75% | 5.7 |
| Dietitian | 1 | 0 | 1 | 495 | 61 | 66% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 284 | 50 | 54% | 5.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 205 | 34 | 37% | 5.7 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
41% lower than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 9, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 22, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
24% worse than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.2
43% worse than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
27% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
19.3%
61% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
87% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
34% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
8.8%
79% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
3.3%
166% worse than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
3.7%
12% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
5.4%
46% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
79% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
73% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
46Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Grove at Los Gatos from 2012–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #14 / 355Payroll — State benchmarkedThis home is ranked 14th out of 355 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #221 / 355Payroll % — State benchmarkedThis home is ranked 221st out of 355 homes in California. Shows payroll as a percentage of revenue versus the California average. Well-run California facilities typically land around 55–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Meal Preparation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (73% of admissions), and a typical Medicare stay runs around 21 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.6 miles from city center
Estimated distance in miles from Los Gatos's city center to The Grove at Los Gatos's address, calculated via Google Maps.
— 1.66 miles to nearest hospital (Good Samaritan Hospital)
Add your location
The information below is reported by the California Department of Social Services and Department of Public Health.
| The Grove at Los Gatos | AL NH MC | Los Gatos | - | 150
Facility
150
CA AVG
103
Rank
#343 / 1657 | - |
55
Facility
55
CA AVG
57
Rank
#1215 / 2092 | Studio / 1 Bed / 2 Bed |
| Westwood Post-Acute | AL MC NH RC | San Jose | - | 258
Facility
258
CA AVG
103
Rank
#81 / 1657 | - |
67
Facility
67
CA AVG
57
Rank
#830 / 2092 | - |
The Grove at Los Gatos is located in Los Gatos, California.
Here are the financial assistance programs available to residents in California.
The Grove at Los Gatos is legally operated by Blossom Hill Los Gatos Inc and Oakmont Mgt Grp Llc, and administered by Erika Holtman.
The Grove at Los Gatos has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Grove at Los Gatos's occupancy is 0.0%.
The Grove at Los Gatos is registered as a non-profit in CA.
Erika Holtman is the administrator of The Grove at Los Gatos.
The Grove at Los Gatos has 150 beds.
The Grove at Los Gatos has no recently reported citations.
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