The Hacienda at the Canyon
Independent Living, Assisted Living & Memory Care · Tucson, AZ
The Hacienda at the Canyon
Independent Living, Assisted Living & Memory Care · Tucson, AZ
Enjoy a seamless transition between care levels in The Hacienda at the Canyon, an elegant community in Tucson, AZ offering independent living, assisted living, short-term stays, and memory care. They strive to meet residents wherever they are in their lives by offering them personalized and comprehensive services, including 24/7 support, daily living assistance, and more. The community ensures residents can focus on living their best lives and maintaining their well-being by handling their tedious household chores like cleaning, maintenance, and laundry.
Those looking for a more exclusive living experience can also move into the community’s bungalows with full access to main services and amenities. Every day is a chance to celebrate life through the community’s wide array of fun and exciting activities tailored to nurture residents’ well-being. The community also offers various cozy common areas that foster relaxation and social interaction. At The Hacienda at the Canyon, residents are empowered to live their dream retirement away from stress and worries.
108-bed community Rank #122 / 529Bed count — State benchmarkedThis home is ranked 122nd out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation Rank #269 / 531Years in operation — State benchmarkedThis home is ranked 269th out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 0 / 100 Rank #802 / 819Walk Score — State benchmarkedThis home is ranked 802nd out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceMarch 10, 2019
ExpirationSeptember 30, 2026
License NumberAL11264C
QualificationHealth Care
The Hacienda at the Canyon is administrated by Hilary E Lace.
OwnerTUCSON HACIENDA CANYON, LLC
Staffing
Key information about the people who lead and staff this community.
ContactHilary Lace
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2024 · 2 years of data
5 complaints
6 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
4 points below the Arizona average for assisted living residences (82/100)
Inspection score: 78 out of 100. Letter grade C+. 4 points below the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Arizona state average
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Enforcement actions (122% above)
• Total inspections (20% above) 2 Better Metrics better than Arizona average:
• Total complaints (17% below)
• Complaints per year (17% below)
• Enforcement actions (122% above)
• Total inspections (20% above) 2 Better Metrics better than Arizona average:
• Total complaints (17% below)
• Complaints per year (17% below)
Latest Inspection
June 5, 2024
Complaint
2 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 5 | This facility has 20% more total inspections than a typical Arizona assisted living residence (6 vs. AZ avg 5).↑ 20% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 6 | This facility has 17% fewer total complaints than a typical Arizona assisted living residence (5 vs. AZ avg 6).↓ 17% better Rank #384 / 500 Total complaints — State benchmarked This home is ranked 384th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2024.
| 2.5 | 3 | This facility has 17% fewer complaints per year than a typical Arizona assisted living residence (2.5 vs. AZ avg 3).↓ 17% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 20, 2024 enforcement fined the facility for one caregiver lacking current CPR training documentation before providing assisted living services.
- June 5, 2024 complaint investigation cited two deficiencies for misappropriation of property and medication storage policy violations.
- May 22, 2024 annual inspection found one deficiency for caregiver CPR training documentation, continuing a recurring training documentation issue.
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed / Private / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Hacienda at the Canyon
10.5 miles from city center
Estimated distance in miles from Tucson's city center to The Hacienda at the Canyon's address, calculated via Google Maps.
Calculate Travel Distance to The Hacienda at the Canyon
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Financial Assistance for
Independent Living in Arizona
The Hacienda at the Canyon is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.
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Frequently Asked Questions about The Hacienda at the Canyon
Who is the owner of The Hacienda at the Canyon?
The legal owner and operator of The Hacienda at the Canyon is Tucson Hacienda Canyon, Llc.
What is the license number of The Hacienda at the Canyon?
According to AZ state health department records, The Hacienda at the Canyon's license number is AL11264C.
When does The Hacienda at the Canyon's license expire?
According to AZ state health department records, The Hacienda at the Canyon's license expires on September 30, 2026.
Who is the administrator of The Hacienda at the Canyon?
Hilary E Lace is the administrator of The Hacienda at the Canyon.
How many beds does The Hacienda at the Canyon have?
The Hacienda at the Canyon has 108 beds.
Are there photos of The Hacienda at the Canyon?
Yes — there are 5 photos of The Hacienda at the Canyon in the photo gallery on this page.
What is the address of The Hacienda at the Canyon?
The Hacienda at the Canyon is located at 3900 N Sabino Canyon Rd, Tucson, AZ 85750.
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