The Hacienda at the Canyon
Independent Living, Assisted Living & Memory Care · Tucson, AZ

The Hacienda at the Canyon

Independent Living, Assisted Living & Memory Care · Tucson, AZ

Overview of The Hacienda at the Canyon

Enjoy a seamless transition between care levels in The Hacienda at the Canyon, an elegant community in Tucson, AZ offering independent living, assisted living, short-term stays, and memory care. They strive to meet residents wherever they are in their lives by offering them personalized and comprehensive services, including 24/7 support, daily living assistance, and more. The community ensures residents can focus on living their best lives and maintaining their well-being by handling their tedious household chores like cleaning, maintenance, and laundry.

Those looking for a more exclusive living experience can also move into the community’s bungalows with full access to main services and amenities. Every day is a chance to celebrate life through the community’s wide array of fun and exciting activities tailored to nurture residents’ well-being. The community also offers various cozy common areas that foster relaxation and social interaction. At The Hacienda at the Canyon, residents are empowered to live their dream retirement away from stress and worries.

Bed community size
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceMarch 10, 2019
ExpirationSeptember 30, 2026
License NumberAL11264C
QualificationHealth Care

Ownership & Operating Entity

The Hacienda at the Canyon is administered by Hilary E Lace.

OwnerTUCSON HACIENDA CANYON, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactHilary Lace

Contact The Hacienda at the Canyon

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above)
• Total inspections (20% above)
1 Better Metrics better than Arizona average:
• Total complaints (17% below)
Latest Inspection June 5, 2024 Complaint 2 deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 65 This facility has 20% more total inspections than a typical Arizona assisted living residence (6 vs. AZ avg 5).↑ 20% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 56 This facility has 17% fewer total complaints than a typical Arizona assisted living residence (5 vs. AZ avg 6).↓ 17% better Rank #384 / 500 Total complaints — State benchmarked This home is ranked 384th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 20, 2024 enforcement fined the facility for one caregiver lacking current CPR training documentation before providing assisted living services.
  • June 5, 2024 complaint investigation cited two deficiencies for misappropriation of property and medication storage policy violations.
  • May 22, 2024 annual inspection found one deficiency for caregiver CPR training documentation, continuing a recurring training documentation issue.

What does this home offer?

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Pets Allowed

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Housing Options: 1 Bed / 2 Bed / Private / Semi-Private Rooms

Building type icon
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Building Type: Single-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Places of interest near The Hacienda at the Canyon

Address 8.2 miles from city center Info Estimated distance in miles from Tucson's city center to The Hacienda at the Canyon's address, calculated via Google Maps.

Calculate Travel Distance to The Hacienda at the Canyon

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Address

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Financial Assistance for
Independent Living in Arizona

The Hacienda at the Canyon is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about The Hacienda at the Canyon

Who is the owner of The Hacienda at the Canyon?

The Hacienda at the Canyon is legally operated by Tucson Hacienda Canyon, Llc, and administered by Hilary E Lace.

What is the license number of The Hacienda at the Canyon?

According to AZ state health department records, The Hacienda at the Canyon's license number is AL11264C.

When does The Hacienda at the Canyon's license expire?

According to AZ state health department records, The Hacienda at the Canyon's license expires on September 30, 2026.

Who is the administrator of The Hacienda at the Canyon?

Hilary E Lace is the administrator of The Hacienda at the Canyon.

How many beds does The Hacienda at the Canyon have?

The Hacienda at the Canyon has 108 beds.

Are there photos of The Hacienda at the Canyon?

Yes — there are 5 photos of The Hacienda at the Canyon in the photo gallery on this page.

What is the address of The Hacienda at the Canyon?

The Hacienda at the Canyon is located at 3900 N Sabino Canyon Rd, Tucson, AZ 85750.

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