Occupancy rate
73%
Lower than the Virginia average: 85.7%The Harmony Collection at Roanoke – Assisted Living
Assisted Living in Roanoke
The Harmony Collection at Roanoke – Assisted Living
Assisted Living in Roanoke
Overview of The Harmony Collection at Roanoke – Assisted Living
A Harmony senior living community member, the assisted living home in Roanoke ensures a serene and harmonious environment. The name suggests that the residential lifestyle is supposed to be calming and balanced– a freeing lifestyle with the necessary support. The elegant community ensures its residents receive a strong sense of freedom with no shame of being able to receive additional assistance, mainly because, as a Harmony community, the assisted living place aims to elevate the lifestyle of its residents.
Placing comfort, convenience, and luxury at the heart of their world-class hospitality, seniors are guaranteed to live a stress-free and well-balanced lifestyle. Their amenities and services include laundry, transportation, healthy and savory chef-prepared meals, and fitness activities.
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Lower than the Virginia average: 85.7%Occupied beds
77 / 105
Average residents
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 2, 2026
QualificationNon-Ambulatory | Residential and Assisted Living Care
The Harmony Collection at Roanoke – Assisted Living is administrated by Jenny Nicely.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Robin Banch, Corporate Director
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 431 / 504 / 530 / 538 / 600 / 626 / 689 / 701 / 727 - 1,048 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at The Harmony Collection at Roanoke – Assisted Living
Assisted Living
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
51 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
27 inspections related to complaints
28 inspections with violations (54.9%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
Show Inspection Reports
27 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Date
October 23, 2025
MonitoringInspection oversight
Inspector name:Holly Copeland
104 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
2.0 deficiencies per inspection
Virginia average: 2.3 deficiencies per inspection
Inspection Report Summary for The Harmony Collection at Roanoke – Assisted Living
The most recent inspection on October 23, 2025, found no deficiencies during monitoring and complaint investigations related to resident care and related services. Earlier inspections showed a pattern of deficiencies primarily involving medication administration errors, individualized service plan updates, and documentation issues. Several complaint investigations were substantiated in the past, including medication omissions that led to resident harm and failures to update service plans or communicate changes, with corrective actions taken such as staff removal and plans of correction. Enforcement actions included violation notices and licensee opportunities to submit corrective plans, but no fines or license suspensions were listed in the available reports. The facility’s inspection history shows some improvement over time, with the most recent inspections showing no deficiencies after prior periods of recurring medication and care plan issues.
Living Spaces & Floor Plans
The Harmony Collection At Roanoke Assisted Living 1Bed
The Harmony Collection At Roanoke Assisted Living 2 Bed C
The Harmony Collection At Roanoke Assisted Living 2 Bed B
The Harmony Collection At Roanoke Assisted Living 2 Bed
The Harmony Collection At Roanoke Assisted Living Studio B
The Harmony Collection At Roanoke Assisted Living Studio
Financial Assistance for
Assisted Living in Virginia
The Harmony Collection at Roanoke – Assisted Living is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near The Harmony Collection at Roanoke – Assisted Living
4.8 miles from city center
Estimated distance in miles from Roanoke's city center to The Harmony Collection at Roanoke – Assisted Living's address, calculated via Google Maps.
— 1.99 miles to nearest hospital (Carilion Clinic Aortic Center - Roanoke)
Calculate Travel Distance to The Harmony Collection at Roanoke – Assisted Living
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Roanoke The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Friendship Assisted Living, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 120 | No | - | Studio / 1 Bed / 2 Bed | Alex Parker | - | - | 5 | 80% | 0 | 0 | 0.0 |
| Friendship Assisted Living, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 120 | No | - | Studio / 1 Bed / 2 Bed | Alex Parker | 70.0% | - | 5 | 80% | 0 | 16 | 3.2 |
| The Harmony Collection at Roanoke – Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 105 | Yes | 26 | Studio / 1 Bed / 2 Bed | Jenny Nicely | 73.3% | A+ | 51 | 54.9% | 27 | 104 | 2.0 |
| Brandon Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 80 | No | - | Studio / 1 Bed / 2 Bed | Jessica White | 89.5% | - | 6 | 66.7% | 0 | 0 | 0.0 |
| Brandon Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 80 | No | - | Studio / 1 Bed / 2 Bed | Jessica White | 46.3% | - | 6 | 66.7% | 0 | 10 | 1.7 |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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