Occupancy rate
71%
In line with Texas averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home in Harris County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heights of North Houston
Nursing Home in Harris County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heights of North Houston
Get back to living and loving the lifestyle you want with The Heights of North Houston, an excellent community in Houston, TX designed to offer an array of recovery services. With access to short-term care, long-term care, skilled nursing, and memory support, residents here are bound to enjoy a well-cared-for life. The community also provides a team of kind and caring caregivers committed to helping everyone live their lives to the fullest.
Recognizing the importance of staying active in a well-lived life, the community regularly organizes an array of activities and events for residents to enjoy. They also prepare healthy and delicious meals daily to provide the nourishment residents need. With its caring atmosphere and comfortable environment, The Heights of North Houston ensures everyone experiences a great improvement in their quality of life.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
131
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.1%
Residents per day (avg)
107
Occupancy rate
71.1%
Residents per day (avg)
107
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
37% of new residents, often for short stays.
Typical stay
1 months
Medicaid
48% of new residents, often for long-term daily care.
Typical stay
3 - 4 months
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$10.8M
Operating deficit
-$464.5K
Governmental community
Operated by state authorities.
Home revenue
$10.8M
Operating deficit
-$464.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.3M
131-bed community
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
Occupancy
In line with Texas averageOccupied beds
93 / 131
Average residents
75 per day
Facility TypeNursing
IssuanceJanuary 4, 2023
ExpirationJanuary 4, 2026
CountyHARRIS
License Number147638
Year Opened1/23/2014
CMS Certification Number676356
The Heights of North Houston is administrated by Brian L Martin.
Management CompanyTOUCHSTONE STRATEGIES NW HOUSTON, LLC
OwnerLIBERTY COUNTY HOSPITAL DISTRICT NO 1
Ownership TypeHOSPITAL DISTRICT/AUTHORITY
Medicare
18 units
Medicaid and Medicare
113 units
Total beds
131 units
Staffing
Key information about the people who lead and staff this community.
ContactMs. Erika Parish, Administrator
Administrator Email
[email protected]
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Exercise Programs
Recreational Activities
Types of Care at The Heights of North Houston
Nursing Home
Respite Care
Memory Care
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
5 visits/inspections
3 visits/inspections triggered by complaints
3 routine inspections
Results
5 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date
June 27, 2025
Other32 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Texas average: 32 deficiencies
Health Inspection History
Inspections
Total health inspections
6
Texas average 7.4
Last Health inspection on Jun 2025
Total health citations
29
Texas average 25.9
Citations per inspection
4.83
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 29 citations resulted from standard inspections; 4 of 29 resulted from complaint investigations; and 3 of 29 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
In line with Texas averageTexas average: 2
Serious Health citations
1
1
150% worse than Texas averageTexas average: 0.4
2 critical citations
1 serious citation
25 moderate citations
1 minor citation
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 08, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 08, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 01, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 01, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 01, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 01, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Harris County The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
Houston Transitional Care
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Houston (Braeburn)
70
90.3%
+42%
3.17
-13%
0
16
5.3
0
72
-
75
El-Saadi, Ahmad
$21.8M
$4.5M
20.6%
676435
Caraday of Houston
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Houston (Northside / Northline)
150
23.5%
-63%
3.76
+4%
0
15
3.8
0
50
-
41
E&R Cunningham Investments, Lp
$3.0M
$1.6M
52.8%
676470
Magnolia Crossing Nursing and Rehabilitation Center
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Houston
128
73.1%
+15%
3.31
-9%
1
17
2.4
0
103
-
39
Magnolia Crossing Nh Llc
$9.1M
$5.6M
61.2%
676333
The Heights of North Houston
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Houston
131
71.1%
+12%
3.32
-9%
4
29
4.8
3
107
-
53
Touchstone Strategies-Nw Houston Llc
$10.1M
$3.3M
32.9%
676356
North Houston Transitional Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Houston
70
82.1%
+29%
3.27
-10%
1
10
2.0
2
65
-
41
Carnagie, Russell
$22.0M
$4.8M
22%
676434
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
107
Employees
90
Contractors
17
Staff to resident ratio
1.06:1
30% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
47
Average shift
8.8 hours
9% better than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
37,465
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.9%
4,825 contractor hours this quarter
Qualified Social Worker: 3
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Speech Language Pathologist: 3
Physical Therapy Aide: 3
Certified Nursing Assistant: 2
Staff by category
| Certified Nursing Assistant | 43 | 2 | 45 | 16,470 | 91 | 100% | 9 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,286 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 10 | 0 | 10 | 4,164 | 91 | 100% | 8.6 |
| Registered Nurse | 7 | 0 | 7 | 1,625 | 90 | 99% | 9.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,406 | 74 | 81% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 1,012 | 72 | 79% | 7.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 954 | 72 | 79% | 7.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 886 | 66 | 73% | 7.6 |
| Dietitian | 1 | 0 | 1 | 574 | 65 | 71% | 8.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 564 | 61 | 67% | 9.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 531 | 67 | 74% | 7.5 |
| Administrator | 1 | 0 | 1 | 517 | 64 | 70% | 8.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 499 | 66 | 73% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 498 | 62 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 482 | 59 | 65% | 8.2 |
45 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
10 Medication Aide/Technician
% of Days
100%
7 Registered Nurse
% of Days
99%
4 Clinical Nurse Specialist
% of Days
81%
3 Qualified Social Worker
% of Days
79%
3 Physical Therapy Aide
% of Days
79%
3 Speech Language Pathologist
% of Days
73%
1 Dietitian
% of Days
71%
1 Mental Health Service Worker
% of Days
67%
3 Respiratory Therapy Technician
% of Days
74%
1 Administrator
% of Days
70%
3 Physical Therapy Assistant
% of Days
73%
1 Nurse Practitioner
% of Days
68%
1 RN Director of Nursing
% of Days
65%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
101 residents
Residents by payment source
Medicare
2 residents (2%)
Medicaid
78 residents (77.2%)
Private pay or other
21 residents (20.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
10% better than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.7
In line with Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
31% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.3%
Percent of long-stay residents whose ability to move independently worsened
14.3%
12% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.7%
39% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
31% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
45% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
42% worse than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.7%
Percent of long-stay residents who lose too much weight
4.7%
36% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.7%
Percent of long-stay residents who received an antipsychotic medication
3.7%
53% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
10% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
8% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
5% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
0.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
0.0%
100% better than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
271% worse than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
25.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.0%
53% worse than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.8%
Rate of successful return to home or community from a skilled nursing facility.
43.8%
13% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$39K
51% lower than Texas averageTexas average: $80K
Number of fines
3
21% more fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$39K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 1, 2024
$8K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 12, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 12, 2023
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 12, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 12, 2023
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Heights of North Houston based on CMS SNF Cost Reports.
Occupancy Rate
71.1%
↑ 5.7pp vs 2022
Net Income
-$464.5K
↓ ~$863.5K vs 2022
Total Payroll
$5.3M
↑ ~$761.4K vs 2022
Profit Margin
-4.6%
↓ 8.7pp vs 2022
Loading trend charts...
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