
The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn is an assisted living and memory care community located in Charlottesville, Virginia. It offers personalized care in a warm, home-like environment, focusing on the unique needs of residents, especially those with memory loss. The facility provides an all-inclusive pricing model that covers various services to ensure peace of mind for families.
72-bed community Rank #246 / 371Bed count — State benchmarkedThis home is ranked 246th out of 371 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 99 / 100 Rank #1 / 449Walk Score — State benchmarkedThis home is ranked 1st out of 449 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 28, 2028
The Heritage Inn Assisted Living and Memory Care Facility is administrated by Denise Colbert.
Emergency SystemsEmergency medical alert system in all accommodations.
24-Hour Staffing
24/7 Staffing
Assistance With Activities Of Daily Living
Dining Services
Housekeeping Services
Personal Laundry And Linen Services
Concierge Services
Therapeutic
Recreational And Social Activities
Individual Service Plans
Emergency Medical Alert System
Specific ProgramsTransitions Program
Food DescriptionDining services provide 3 delicious and nutritious meals daily.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2020 · 6 years of data
8 complaints
15 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average
Overall vs. VA average
3 Worse
Metrics worse than Virginia average:
• Total inspections (7% above)
• Total complaints (14% above)
• Complaints per year (8% above) 2 Better Metrics better than Virginia average:
• Inspections with violations (67% below)
• Inspection violation rate (69% below)
• Total inspections (7% above)
• Total complaints (14% above)
• Complaints per year (8% above) 2 Better Metrics better than Virginia average:
• Inspections with violations (67% below)
• Inspection violation rate (69% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 15 | 14 | This facility has 7% more total inspections than a typical Virginia assisted living residence (15 vs. VA avg 14).↑ 7% worse |
|
Inspections with violations
| 3 | 9 | This facility has 67% fewer inspections with violations than a typical Virginia assisted living residence (3 vs. VA avg 9).↓ 67% better |
|
Inspection violation rate
| 20% | 64% | This facility has 44 percentage points lower inspection violation rate than a typical Virginia assisted living residence (20% vs. VA avg 64%).↓ 44% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 8 | 7 | This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse |
|
Complaints per year
| 1.3 | 1.2 | This facility has 8% more complaints per year than a typical Virginia assisted living residence (1.3 vs. VA avg 1.2).↑ 8% worse |
Places of interest near The Heritage Inn Assisted Living and Memory Care Facility
0.0 miles from city center
Estimated distance in miles from Charlottesville's city center to The Heritage Inn Assisted Living and Memory Care Facility's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in Virginia
The Heritage Inn Assisted Living and Memory Care Facility is located in CHARLOTTESVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Compare Assisted Living around Charlottesville
The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Our Lady Of Peace |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlottesville | 140
Facility
140
VA AVG
98
Rank
#55 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | - | Ms. Rachel Lindberg | - | 7 | 14.3%
Facility
14.3%
VA AVG
64.3%
Rank
#28 / 332 | 3
Facility
3
VA AVG
7
Rank
#149 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
| Our Lady Of Peace |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlottesville | 140
Facility
140
VA AVG
98
Rank
#55 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | - | Ms. Rachel Lindberg |
99.3%
Facility
99.3%
VA AVG
70.8%
Rank
#12 / 297 | 7 | 14.3%
Facility
14.3%
VA AVG
64.3%
Rank
#28 / 332 | 3
Facility
3
VA AVG
7
Rank
#149 / 332 | 8
Facility
8
VA AVG
32
Rank
#122 / 332 | 1.1
Facility
1.1
VA AVG
2.3
Rank
#133 / 332 |
| The Blake at Charlottesville |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlottesville | 130
Facility
130
VA AVG
98
Rank
#73 / 371 | No |
28
Facility
28
VA AVG
44
Rank
#320 / 449 | - | Russell Williams |
87.7%
Facility
87.7%
VA AVG
70.8%
Rank
#49 / 297 | 21 | 81%
Facility
81%
VA AVG
64.3%
Rank
#278 / 332 | 12
Facility
12
VA AVG
7
Rank
#286 / 332 | 48
Facility
48
VA AVG
32
Rank
#276 / 332 | 2.3
Facility
2.3
VA AVG
2.3
Rank
#227 / 332 |
| The Heritage Inn Assisted Living and Memory Care Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlottesville | 72
Facility
72
VA AVG
98
Rank
#246 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | - | Denise Colbert | - | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
| The Heritage Inn Assisted Living and Memory Care Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlottesville | 72
Facility
72
VA AVG
98
Rank
#246 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | - | Denise Colbert |
75.0%
Facility
75.0%
VA AVG
70.8%
Rank
#135 / 297 | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 3
Facility
3
VA AVG
32
Rank
#85 / 332 | 0.2
Facility
0.2
VA AVG
2.3
Rank
#77 / 332 |
Frequently Asked Questions about The Heritage Inn Assisted Living and Memory Care Facility
Is The Heritage Inn Assisted Living and Memory Care Facility in a walkable area?
The Heritage Inn Assisted Living and Memory Care Facility has a walk score of 99. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
When does The Heritage Inn Assisted Living and Memory Care Facility's license expire?
According to VA state health department records, The Heritage Inn Assisted Living and Memory Care Facility's license expires on June 28, 2028.
Who is the administrator of The Heritage Inn Assisted Living and Memory Care Facility?
Denise Colbert is the administrator of The Heritage Inn Assisted Living and Memory Care Facility.
How many beds does The Heritage Inn Assisted Living and Memory Care Facility have?
The Heritage Inn Assisted Living and Memory Care Facility has 72 beds.
Has The Heritage Inn Assisted Living and Memory Care Facility had any recent deficiencies or citations?
The Heritage Inn Assisted Living and Memory Care Facility has had 15 recently reported deficiencies.
Are there photos of The Heritage Inn Assisted Living and Memory Care Facility?
Yes — there are 5 photos of The Heritage Inn Assisted Living and Memory Care Facility in the photo gallery on this page.
What is the address of The Heritage Inn Assisted Living and Memory Care Facility?
The Heritage Inn Assisted Living and Memory Care Facility is located at 220 South Pantops Drive.
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