The Inn at Belle Harbour Memory Care Community
Nursing Home & Memory Care · Bellevue, WA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Inn at Belle Harbour Memory Care Community

Nursing Home & Memory Care · Bellevue, WA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Inn at Belle Harbour Memory Care Community accepts Medicare, Medicaid, and private pay.

Overview of The Inn at Belle Harbour Memory Care Community

Set within the beautiful area of Bellevue, Washington, The Inn at Belle Harbour is a charming senior living community that offers specialized memory care to residents living with Alzheimer’s and other forms of dementia. The community carefully designed their living spaces to accommodate its residents special needs, with plenty of advanced safety features installed in each apartment, such as window sensor, motion sensors, and pull cords. Residents and their families never have to worry with a team of well-trained and compassionate personnel and nurses on-site 24/7 to cater to residents’ needs and emergencies.

Senior living is made vibrant with the community’s Living Well program that features an array of activities, events, outings, and special projects that focuses on the nourishment of the mind, body, and soul. The community features plenty of common spaces that are designed with the furnishings and interiors of the past to foster recollection of cherished memories and a sense of familiarity. These includes shadow boxes, an old-fashioned club room, rusty cabin, 1950s kitchen, and a salon adorned with images of Hollywood icons from their era.

(425) 474-5147

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 44.5% Above WA avg. ▲ 44.5% Above WA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 38.9% Above WA avg. ▲ 38.9% Above WA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 3.9% Above WA avg. ▲ 3.9% Above WA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.5% Above WA avg. ▲ 22.5% Above WA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Washington state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 20m per day
This facility Washington avg (4h 22m per day)
vs Washington avg
-1%
Staff typeHours / Day / Residentvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 11m per day

Capacity and availability

Avg. Length of Stay
57 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

46% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Voluntary non-profit community
Home revenue
$14.1M
Surplus of revenue
$322.4K
Voluntary non-profit community
Home revenue
$14.1M
Surplus of revenue
$322.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
29.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
Total costs $13.8M
Bed community size
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
31%
Lower than the Washington average: 72.5%
Occupied beds
31 / 100
Average residents per home in Washington 73 per day

License Details

Facility TypeBoarding Home
StatusOperating
ExpirationJuly 31, 2026
CountyKing
License Number2703

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCynthia Pollard

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Shared Suite

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at The Inn at Belle Harbour Memory Care Community

Memory Care

Contact The Inn at Belle Harbour Memory Care Community

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2025 · 1 year of data 14 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Washington state average
Latest Inspection July 10, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1431 This facility has 55% fewer total deficiencies than a typical Washington nursing home (14 vs. WA avg 31). Click this badge to view the full Washington ranking.↓ 55% better
Deficiencies per year Info Average deficiencies per year since 2025. 1431 This facility has 55% fewer deficiencies per year than a typical Washington nursing home (14 vs. WA avg 31). Click this badge to view the full Washington ranking.↓ 55% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 10, 2025, found no deficiencies and confirmed that the facility met Assisted Living Facility licensing requirements after previously cited issues were corrected. Earlier inspections, including one on May 23, 2025, noted deficiencies related mainly to incomplete tuberculosis testing and staff training. Prior reports cited issues such as missing dietary manuals, unsecured mechanical rooms, and incomplete policies for resident safety, but no enforcement actions or fines were listed in the available reports. Complaint investigations were not reported in these inspections. The trend shows improvement, with the most recent follow-up verifying correction of earlier deficiencies.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections Since 2023
Total health inspections 3

Washington average 7.8


Last Health inspection on Sep 2025

Total health citations
39

Washington average 48.9

Citations per inspection
13

Washington average 6.92


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 39 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than Washington average

Washington average: 0.3


Serious Health citations
1
41% better than Washington average

Washington average: 1.7

0 critical citations Washington average: 0.3

1 serious citation Washington average: 1.7

38 moderate citations Washington average: 46.3

0 minor citations Washington average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 19, 2025
Corrected

Infection Control moderate citation Sep 19, 2025
Corrected

Nutrition moderate citation Sep 19, 2025
Corrected

Pharmacy moderate citation Sep 19, 2025
Corrected

Financial Assistance for
Nursing Home in Washington

The Inn at Belle Harbour Memory Care Community is located in Bellevue, Washington.
Here are the financial assistance programs available to residents in Washington.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Places of interest near The Inn at Belle Harbour Memory Care Community

Address 2.1 miles from city center Info Estimated distance in miles from Bellevue's city center to The Inn at Belle Harbour Memory Care Community's address, calculated via Google Maps.

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Staffing Data

Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.

Total staff 121
Employees 43
Contractors 78
Staff to resident ratio 3.36:1
81% better than Washington average
Washington average ratio: 1.85:1 Washington average ratio: 1.85:1See full Washington ranking
Avg staff/day 27
Average shift 7.3 hours
10% worse than Washington average
Washington average: 8.1 hours Washington average shift: 8.1 hoursSee full Washington ranking
Total staff hours (quarter) 17,881

Nursing staff breakdown

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse

Manages medical care and health needs.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 56
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

This role is partially covered by contractors.

Contractor staffing

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.

Total hours from contractors

19.4%

3,463 contractor hours this quarter

Certified Nursing Assistant: 33 Respiratory Therapy Technician: 12 Licensed Practical Nurse: 8 Registered Nurse: 7 Physical Therapy Assistant: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Qualified Social Worker: 2 Occupational Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Certified Nursing Assistant2333568,20191100%7.1
Registered Nurse57122,32091100%8
Licensed Practical Nurse78152,19891100%8.2
Clinical Nurse Specialist2028467987%8.3
Speech Language Pathologist0445718492%6.1
Mental Health Service Worker1015046369%8
Administrator1014886167%8
Other Dietary Services Staff1014786167%7.8
Nurse Practitioner1014725965%8
Physical Therapy Aide0444536066%6.2
RN Director of Nursing1014075965%6.9
Occupational Therapy Aide0113644752%7.7
Respiratory Therapy Technician012122124347%4.4
Physical Therapy Assistant0551414549%3
Nurse Aide in Training101851112%7.7
Qualified Social Worker022712730%2.5
Medical Director0114533%15
Occupational Therapy Assistant0112533%8.2
56 Certified Nursing Assistant
% of Days 100%
12 Registered Nurse
% of Days 100%
15 Licensed Practical Nurse
% of Days 100%
2 Clinical Nurse Specialist
% of Days 87%
4 Speech Language Pathologist
% of Days 92%
1 Mental Health Service Worker
% of Days 69%
1 Administrator
% of Days 67%
1 Other Dietary Services Staff
% of Days 67%
1 Nurse Practitioner
% of Days 65%
4 Physical Therapy Aide
% of Days 66%
1 RN Director of Nursing
% of Days 65%
1 Occupational Therapy Aide
% of Days 52%
12 Respiratory Therapy Technician
% of Days 47%
5 Physical Therapy Assistant
% of Days 49%
1 Nurse Aide in Training
% of Days 12%
2 Qualified Social Worker
% of Days 30%
1 Medical Director
% of Days 3%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 36
Medicare
9
25% of residents
Medicaid
11
30.6% of residents
Private pay or other
16
44.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.9
42% better than Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.5
22% worse than Washington average

Washington average: 20.9

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.4%
43% worse than Washington average

Washington average: 16.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.6%
14% worse than Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.0%
100% better than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 39.7%
145% worse than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 0.0%
100% better than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 88.7%
8% worse than Washington average

Washington average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.7%
6% better than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
67% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 89.9%
10% better than Washington average

Washington average: 82.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $30K
63% lower than Washington average

Washington average: $82K

Number of fines 1
46% fewer fines than Washington average

Washington average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Washington average

Washington average: 0.3

Fines amount comparison
Fines amount comparison
This facility $30K
Washington average $82K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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Frequently Asked Questions about The Inn at Belle Harbour Memory Care Community

What neighborhood is The Inn at Belle Harbour Memory Care Community in?

The Inn at Belle Harbour Memory Care Community is in the Wilburton neighborhood of Bellevue.

Is The Inn at Belle Harbour Memory Care Community in a walkable area?

The Inn at Belle Harbour Memory Care Community has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Inn at Belle Harbour Memory Care Community?

According to WA state health department records, The Inn at Belle Harbour Memory Care Community's license number is 2703.

When does The Inn at Belle Harbour Memory Care Community's license expire?

According to WA state health department records, The Inn at Belle Harbour Memory Care Community's license expires on July 31, 2026.

What is the occupancy rate at The Inn at Belle Harbour Memory Care Community?

The Inn at Belle Harbour Memory Care Community's occupancy is 31%.

How many beds does The Inn at Belle Harbour Memory Care Community have?

The Inn at Belle Harbour Memory Care Community has 100 beds.

What is the address of The Inn at Belle Harbour Memory Care Community?

The Inn at Belle Harbour Memory Care Community is located at 2188 116th Ave NE, Bellevue, WA 98004, United States.

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