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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Specializing in short-term rehabilitation and long-term care services, The Maples believes that quality and compassionate care are the most important priorities in their service. Community features are designed to promote comfort and care for its residents. The upscale community boasts its home-like atmosphere where seniors can enjoy their stay. The Maples do their best in ensuring that its residents have a speedy recovery and get back on their feet as soon as possible.
The Maples is a 120-bed facility with 24-hour skilled nursing care, a spacious therapy gym, a private dining room, and an outdoor courtyard. The nursing home follows a guideline to see if a resident reaches the qualifications for Medicare.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 141st out of 276 homes in Missouri. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 28m per day | ■ Avg State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▲ 12% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 14m per day | ▼ 4% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day | ▲ 5% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 50% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 20% State avg: 20m per day · National avg: 29m per day |
Higher than the Missouri average: 66.6%The Maples Health & Rehabilitation is legally operated by Greeneco Nc Ops Inc, and administrated by John Miller.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 22 | 35 | This facility has 37% fewer total deficiencies than a typical Missouri nursing home (22 vs. MO avg 35).↓ 37% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 2.8 | 4.4 | This facility has 36% fewer deficiencies per year than a typical Missouri nursing home (2.8 vs. MO avg 4.4).↓ 36% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.7 | 5 | This facility has 26% fewer deficiencies per inspection than a typical Missouri nursing home (3.7 vs. MO avg 5).↓ 26% better |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 7 | This facility has 14% fewer total inspections than a typical Missouri nursing home (6 vs. MO avg 7).↓ 14% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 7, 2025, found multiple deficiencies related to care planning, documentation, timely lab follow-up, and food storage practices. Earlier inspections showed a pattern of issues involving medication administration, infection control, dietary management, and staff background checks, with a substantiated complaint in December 2024 regarding staff misappropriation of a resident’s debit card. Inspectors cited deficiencies mainly in resident care coordination, communication, and compliance with regulatory notifications, along with food safety concerns. The complaint investigation led to employee suspension and police notification, but no fines or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with regulatory compliance, with no clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMissouri average 6.6
Last Health inspection on Mar 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 23 citations resulted from standard inspections; and 4 of 23 resulted from complaint investigations.
100% better than Missouri averageMissouri average: 0.7
In line with Missouri averageMissouri average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Missouri average
6% worse than Missouri average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,989 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 70 | 0 | 70 | 16,899 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 18 | 0 | 18 | 6,052 | 92 | 100% | 8.1 |
| Medication Aide/Technician | 17 | 0 | 17 | 5,547 | 92 | 100% | 8.1 |
| Registered Nurse | 11 | 0 | 11 | 3,223 | 92 | 100% | 9 |
| Clinical Nurse Specialist | 3 | 2 | 5 | 1,227 | 68 | 74% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 1,112 | 74 | 80% | 8.9 |
| Physical Therapy Aide | 0 | 6 | 6 | 901 | 79 | 86% | 5.5 |
| Speech Language Pathologist | 0 | 4 | 4 | 796 | 69 | 75% | 5.7 |
| RN Director of Nursing | 1 | 0 | 1 | 587 | 64 | 70% | 9.2 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 463 | 65 | 71% | 7.1 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 426 | 70 | 76% | 5.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 393 | 72 | 78% | 5.1 |
| Qualified Social Worker | 0 | 3 | 3 | 375 | 61 | 66% | 5.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.2
52% better than Missouri averageMissouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.4
62% better than Missouri averageMissouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.0%
65% better than Missouri averageMissouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
8.7%
58% better than Missouri averageMissouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
6.4%
65% better than Missouri averageMissouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
33% better than Missouri averageMissouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
4.2%
16% better than Missouri averageMissouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Missouri averageMissouri average: 2.7%
Percent of long-stay residents who lose too much weight
3.6%
36% better than Missouri averageMissouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Missouri averageMissouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
1.7%
92% better than Missouri averageMissouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
17% better than Missouri averageMissouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.6%
In line with Missouri averageMissouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.05
In line with Missouri averageMissouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.31
44% better than Missouri averageMissouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
46% better than Missouri averageMissouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
91% better than Missouri averageMissouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.0%
28% better than Missouri averageMissouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.2%
11% worse than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.1%
25% better than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.0%
36% better than Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.0%
5% better than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
33% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Maples Health & Rehabilitation based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #74 / 286Payroll — State benchmarkedThis home is ranked 74th out of 286 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
3.2 miles from city center
Estimated distance in miles from Springfield's city center to The Maples Health & Rehabilitation's address, calculated via Google Maps.
— 1.35 miles to nearest hospital (CoxHealth Network)
Add your location
The Maples Health & Rehabilitation is located in Springfield, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| The Maples Health & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springfield (West Sunset Street) | 120 | 74.2% | +11% | 3.73 | -4% | 0% | $0 | 23 | 3.3 | 1 | 89 | - | 55 | Marcelo Mantala | $14.1M | $5.2M | 36.5% | 265559 | ||||
| The Neighborhoods at Quail Creek |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Springfield | 120 | 82.5% | +24% | 4.37 | +31% | +17% | $0 | 23 | 4.6 | - | 99 | - | 33 | Eric Windham | $13.6M | $6.5M | 47.7% | 265799 | ||||
| Birch Pointe Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield | 120 | 92.5% | +39% | 3.51 | +20% | -6% | $0 | 32 | 4.0 | 1 | 111 | A+ | 46 | Clinton Lowe | $12.9M | $5.7M | 44% | 265865 | ||||
| Magnolia Square Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springfield (Southwest Carrollton) | 120 | 78.7% | +18% | 3.93 | -55% | +5% | $21.5k | 8 | 1.6 | 1 | 94 | - | 48 | Martin Alumno | $10.7M | $4.6M | 43.1% | 265731 | ||||
| Springfield Skilled Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield (Westside Community Betterment) | 120 | 81.7% | +23% | 2.56 | -42% | -31% | $15.0k | 91 | 5.7 | 3 | 98 | A+ | 28 | Or Acquisition LLC | $13.5M | $6.2M | 45.7% | 265477 |
The Maples Health & Rehabilitation is in the West Sunset Street neighborhood of Springfield.
The legal owner and operator of The Maples Health & Rehabilitation is Greeneco Nc Ops Inc.
The Maples Health & Rehabilitation has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Maples Health & Rehabilitation's occupancy is 74%.
John Miller is the administrator of The Maples Health & Rehabilitation.
The Maples Health & Rehabilitation has 120 beds.
Yes — there are 15 photos of The Maples Health & Rehabilitation in the photo gallery on this page.
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