Total Health inspections
5
24% below Missouri average
Missouri average:
6.6
Last Health inspection on Aug 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Neighborhoods at Quail Creek
The Neighborhoods at Quail Creek is a Nursing Home in Missouri
The Neighborhoods at Quail… is a Nursing Home in Missouri
The Neighborhoods at Quail Creek
The Neighborhoods at Quail Creek is a Nursing Home in Missouri
The Neighborhoods at Quail… is a Nursing Home in Missouri
The Neighborhoods at Quail Creek offer a range of living options such as rehabilitation, skilled nursing, hospice care, and home health care– all provided with comprehensive services and professional staff. The staff ensures that their residents can live freely despite their needed assistance; they want their residents to make the most out of their experience at the senior home. Expect The Neighborhoods to be a professional yet pleasant nursing home that is proud to welcome and treat everyone like family.
A range of services and programs are offered at The Neighborhoods, such as community dining, health, and wellness activities, and an on-site pharmacy created by Americare Senior Living.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.6%
Residents per day (avg)
93
Occupancy rate
86.6%
Residents per day (avg)
93
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
63% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Proprietary home
Corporation
Home revenue
$13.6M
Profit
$897.5K
Proprietary home
Corporation
Home revenue
$13,572,197.00
Profit
$897,531.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.7M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
SNF
Additional licensing details
County:
GREENE
Ownership & operating entity
The Neighborhoods at Quail Creek is legally operated by RH MONTGOMERY PROPERTIES, INC, and administrated by WINDHAM.
Corporate entity:
RH MONTGOMERY PROPERTIES, INC
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 220 / 260 sq. ft.
Housing Options: Studio
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at The Neighborhoods at Quail Creek
Nursing Home
Home Care
Skilled Nursing
Hospice Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Springfield
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Springfield Rehabilitation & Health Care Center
+65%
-2%
+17%
SNF
Nursing Homes 24/7 care needed
Springfield
146
No
-
29
LACEY, TROY
78.1%
$13,709,803.00
$5,063,993.00
36.9%
116.50
3.6790
-
34
-
+65%-2%+17%Studio
The Neighborhoods at Quail Creek
+20%
+17%
+30%
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
SN
Skilled Nursing
Springfield
102
Yes
-
33
WINDHAM, ERIC
86.6%
$13,566,633.00
$5,721,356.00
42.2%
92.50
4.3729
-
23
-
+20%+17%+30%Studio
Birch Pointe Health and Rehabilitation
-20%
-6%
+26%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Springfield
120
No
A+
46
LOWE, CLINTON
84.0%
$12,892,307.00
$4,427,337.00
34.3%
105.00
3.5087
-
32
1
-20%-6%+26%Studio
Spring Valley Health and Rehabilitation Center
-31%
-45%
-2%
SNF
Nursing Homes 24/7 care needed
Springfield
234
No
-
65
ANDERSON, HOLLY
65.2%
$18,227,722.00
$5,277,287.00
29%
151.50
2.0723
1
84
3
-31%-45%-2%Studio
Springfield Skilled Care Center
+15%
-31%
+25%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Springfield (Westside Community Betterment)
219
No
A+
28
OR ACQUISITION LLC
83.4%
$13,473,088.00
$4,605,758.00
34.2%
97.90
2.5645
1
91
3
+15%-31%+25%Studio
Springfield Rehabilitation & Health Care Center
Type of care:
SNF
Community:
Springfield
Bed Count:
146
Pets Allowed:
No
Operator:
LACEY, TROY
CCN:
265157
Occupancy:
78.1%
Home Revenue:
$13,709,803.00
Payroll Costs:
$5,063,993.00
Payroll %:
36.9%
Avg Residents/Day:
116.50
Overall Rating:
Adj Nurse Hours:
3.6790
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
34
RN share vs State Avg:
+65%
+65%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+17%
+17%
Bed Options:
Studio
The Neighborhoods at Quail Creek
Type of care:
HC
SNF
SN
Community:
Springfield
Bed Count:
102
Pets Allowed:
Yes
Operator:
WINDHAM, ERIC
CCN:
265799
Occupancy:
86.6%
Home Revenue:
$13,566,633.00
Payroll Costs:
$5,721,356.00
Payroll %:
42.2%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
4.3729
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
23
RN share vs State Avg:
+20%
+20%
Staffing vs State Avg:
+17%
+17%
Occupancy vs State Avg:
+30%
+30%
Bed Options:
Studio
Birch Pointe Health and Rehabilitation
Type of care:
MC
SNF
Community:
Springfield
Bed Count:
120
Pets Allowed:
No
Operator:
LOWE, CLINTON
CCN:
265865
Occupancy:
84.0%
Home Revenue:
$12,892,307.00
Payroll Costs:
$4,427,337.00
Payroll %:
34.3%
Avg Residents/Day:
105.00
Overall Rating:
Adj Nurse Hours:
3.5087
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
32
Severe Citations:
1
RN share vs State Avg:
-20%
-20%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+26%
+26%
Bed Options:
Studio
Spring Valley Health and Rehabilitation Center
Type of care:
SNF
Community:
Springfield
Bed Count:
234
Pets Allowed:
No
Operator:
ANDERSON, HOLLY
CCN:
265188
Occupancy:
65.2%
Home Revenue:
$18,227,722.00
Payroll Costs:
$5,277,287.00
Payroll %:
29%
Avg Residents/Day:
151.50
Overall Rating:
Adj Nurse Hours:
2.0723
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
84
Severe Citations:
3
RN share vs State Avg:
-31%
-31%
Staffing vs State Avg:
-45%
-45%
Occupancy vs State Avg:
-2%
-2%
Bed Options:
Studio
Springfield Skilled Care Center
Type of care:
AL
IL
MC
SNF
Community:
Springfield (Westside Community Betterment)
Bed Count:
219
Pets Allowed:
No
Operator:
OR ACQUISITION LLC
CCN:
265477
Occupancy:
83.4%
Home Revenue:
$13,473,088.00
Payroll Costs:
$4,605,758.00
Payroll %:
34.2%
Avg Residents/Day:
97.90
Overall Rating:
Adj Nurse Hours:
2.5645
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
91
Severe Citations:
3
RN share vs State Avg:
+15%
+15%
Staffing vs State Avg:
-31%
-31%
Occupancy vs State Avg:
+25%
+25%
Bed Options:
Studio
Living Spaces & Floor Plans
The Neighborhoods At Quail Creek Studio 1
The Neighborhoods At Quail Creek Studio 2
The Neighborhoods at Quail Creek Reviews
Share your thoughts and experiences about The Neighborhoods at Quail Creek. Let’s celebrate the stories that make a difference!
Jennifer Goforth
If I could give negative stars I would. While my Dad was fine there when he was able to change his own clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response:
1. Patient falling out of the bed. Response: mats on the floor.
2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him.
3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic.
4. Nurse not remembering what the last med was that was given. Response: changed the topic.
5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic.
6. Nurse to busy watching TV to do duties. Response: changed the topic.If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.
If I could give negative stars I would. While my Dad was fine there when he was able to change his own clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response:
1. Patient falling out of the bed. Response: mats on the floor.
2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him.
3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic.
4. Nurse not remembering what the last med was that was given. Response: changed the topic.
5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic.
6. Nurse to busy watching TV to do duties. Response: changed the topic.If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.
Places of interest near The Neighborhoods at Quail Creek
6.6 miles from city center — 1.94 miles to nearest hospital (Cox Medical Center South)
1514 W Lark St, Springfield, MO 65810
Calculate Travel Distance to The Neighborhoods at Quail Creek
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
181
Total Staff
154
Employees
27
Contractors
50,817
Total Hours (Quarter)
72
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 17 | 8.2 | No |
| Licensed Practical Nurse | 22 | 9.4 | No |
| Certified Nursing Assistant | 60 | 8.1 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
115 staff
8.5hs shift avg
Physicians & Practitioners ⓘ
2 staff
7.7hs shift avg
Therapy Services ⓘ
57 staff
6.4hs shift avg
Activities & Recreation ⓘ
1 staff
7.6hs shift avg
Social Services ⓘ
3 staff
6.9hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
2 staff
7.6hs shift avg
Contractor Analysis
9%
of total hours from contractors
4,550 contractor hours this quarter
Speech Language Pathologist: 7
Qualified Social Worker: 3
Therapeutic Recreation Specialist: 1
Respiratory Therapy Technician: 4
Physical Therapy Aide: 7
Physical Therapy Assistant: 3
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 0 | 60 | 16,088 | 91 | 100% | 8.1 |
| Physical Therapist | 34 | 0 | 34 | 9,808 | 91 | 100% | 6.8 |
| Licensed Practical Nurse | 22 | 0 | 22 | 6,738 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 16 | 0 | 16 | 6,431 | 91 | 100% | 8.7 |
| Registered Nurse | 17 | 0 | 17 | 4,691 | 91 | 100% | 8.2 |
| Speech Language Pathologist | 0 | 7 | 7 | 1,445 | 84 | 92% | 5.4 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,133 | 70 | 77% | 6 |
| Dental Services Staff | 1 | 0 | 1 | 565 | 64 | 70% | 8.8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 549 | 73 | 80% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 486 | 74 | 81% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 465 | 61 | 67% | 7.6 |
| Qualified Social Worker | 0 | 3 | 3 | 441 | 64 | 70% | 6.9 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 414 | 68 | 75% | 5.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 412 | 67 | 74% | 6.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 166 | 35 | 38% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 73 | 6 | 7% | 12.1 |
Health Inspection History
Total Health citations
23
37% below Missouri average
Missouri average:
36.5
4.6 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
21 citations
Complaint investigations
2 citations
Breakdown of citations
Critical Health citations
0
100% below Missouri average
Missouri average:
0.7
Serious Health citations
0
100% below Missouri average
Missouri average:
1.0
Moderate Health citations
23
Minor Health citations
0
Citations history (last 3 years)
Abuse/Neglect moderate citation
Aug 16, 2024
Corrected
Environmental moderate citation
Aug 16, 2024
Corrected
Infection Control moderate citation
Aug 16, 2024
Corrected
Nutrition moderate citation
Aug 16, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: AMERICARE
Resident Census by Payment Source
99
Total Residents
Medicare
33
(33.3%)
ⓘ
Medicaid
24
(24.2%)
ⓘ
Private Pay/Other
42
(42.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
14.2
30% worse than Missouri average
Missouri average:
10.9
Functional decline score
22.4
15% worse than Missouri average
Missouri average:
19.5
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
19.7%
0% below Missouri average.
Walking Ability Worsened
29.2%
42% above Missouri average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
18.2%
0% above Missouri average.
Safety & clinical stability
Falls with Major Injury
4.8%
19% above Missouri average.
High Risk Residents with Pressure Ulcers
4.2%
16% below Missouri average.
Urinary Tract Infection
2.8%
1% above Missouri average.
Emotional & behavioral wellbeing
Depressive Symptoms
0.5%
96% below Missouri average.
Antipsychotic Use
6.7%
70% below Missouri average.
Preventive care
Pneumococcal Vaccine
100.0%
17% above Missouri average.
Influenza Vaccine
86.6%
5% below Missouri average.
Nutrition & physical health
Lost Too Much Weight
12.9%
133% above Missouri average.Short-stay resident measures
Pneumococcal Vaccine
99.9%
50% better than Missouri average
Antipsychotic medication increase
2.3%
Near Missouri average
Influenza Vaccine
98.1%
55% better than Missouri average Financial Trends
Historical financial and operational data for The Neighborhoods at Quail Creek based on CMS SNF Cost Reports.
Occupancy Rate
86.6%
↑ 7.8pp vs 2022
Net Income
$897,531
↑ ~$566K vs 2022
Total Payroll
$6,475,396
↑ ~$642K vs 2022
Profit Margin
6.6%
↑ 4.0pp vs 2022
Loading trend charts...
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