The Neighborhoods at Quail Creek
Nursing Home, Hospice Care, Memory Care & Nursing Care · Springfield, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Neighborhoods at Quail Creek

Nursing Home, Hospice Care, Memory Care & Nursing Care · Springfield, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Neighborhoods at Quail Creek accepts Medicare, Medicaid, and private pay.

Overview of The Neighborhoods at Quail Creek

The Neighborhoods at Quail Creek offer a range of living options such as rehabilitation, skilled nursing, hospice care, and home health care– all provided with comprehensive services and professional staff. The staff ensures that their residents can live freely despite their needed assistance; they want their residents to make the most out of their experience at the senior home. Expect The Neighborhoods to be a professional yet pleasant nursing home that is proud to welcome and treat everyone like family. 

A range of services and programs are offered at The Neighborhoods, such as community dining, health, and wellness activities, and an on-site pharmacy created by Americare Senior Living.

(417) 889-1275

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 20.8% Above MO avg. ▲ 20.8% Above MO avg.MO average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.1% Above MO avg. ▲ 8.1% Above MO avg.MO average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 82.8% Above MO avg. ▲ 82.8% Above MO avg.MO average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 12.9% Above MO avg. ▲ 12.9% Above MO avg.MO average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Missouri state averages

Total nursing care / resident Info This home is ranked 58th out of 282 homes in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 22m per day
Rank #58 / 282Nurse hours — State benchmarkedThis home is ranked 58th out of 282 homes in Missouri. Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 282 Missouri facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Missouri avg (3h 44m per day)
vs Missouri avg
+17%

0 of 6 metrics below state avg

Standout metric Weekend RN is +64% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 40m per day ▲ 44% State avg: 28m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 56m per day ▲ 37% State avg: 41m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 35m per day ▲ 11% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 42m per day ▲ 22% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▲ 58% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 33m per day ▲ 64% State avg: 20m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
47 days
Bed community size
120-bed community Rank #89 / 454Bed count — State benchmarkedThis home is ranked 89th out of 454 homes in Missouri. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 33 / 100 Rank #369 / 563Walk Score — State benchmarkedThis home is ranked 369th out of 563 homes in Missouri. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Missouri facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
83%
Rank #94 / 434Occupancy rate — State benchmarkedThis home is ranked 94th out of 434 homes in Missouri. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Missouri average: 66.6%
Occupied beds
99 / 120
Average occupied beds in Missouri homes 72 beds

License Details

Facility TypeSnf
CountyGreene

Ownership & Operating Entity

The Neighborhoods at Quail Creek is legally operated by R H Montgomery Properties, Inc., and administered by Eric Windham.

Corporate EntityRH MONTGOMERY PROPERTIES, INC

Contact The Neighborhoods at Quail Creek

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2018 · 8 years of data 78 deficiencies 23 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average
Overall vs. MO average 3 Worse Metrics worse than Missouri average:
• Total deficiencies (123% above)
• Deficiencies per year (123% above)
• Total inspections (229% above)
1 Better Metrics better than Missouri average:
• Deficiencies per inspection (32% below)
Latest Inspection August 16, 2024 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7835 This facility has 123% more total deficiencies than a typical Missouri nursing home (78 vs. MO avg 35).↑ 123% worse
Deficiencies per year Info Average deficiencies per year since 2018. 9.84.4 This facility has 123% more deficiencies per year than a typical Missouri nursing home (9.8 vs. MO avg 4.4).↑ 123% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.45 This facility has 32% fewer deficiencies per inspection than a typical Missouri nursing home (3.4 vs. MO avg 5).↓ 32% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 237 This facility has 229% more total inspections than a typical Missouri nursing home (23 vs. MO avg 7).↑ 229% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 16, 2024 routine inspection found 8 deficiencies including medication storage errors, infection control lapses, unsafe hot water temperatures, and poor kitchen sanitation.
  • May 14, 2024 complaint investigation found failure to timely report suspected abuse, but the allegation was unsubstantiated due to resident hallucinations.
  • April 18, 2024 complaint investigation led to termination of CNA who misappropriated $2,000 from a resident and resulted in staff training and monitoring.

Health Inspection History

Inspections since 2019
Total health inspections 5

Missouri average 6.6


Last Health inspection on Aug 2024

Total health citations
23 Rank #96 / 287Health citations — State benchmarkedThis home is ranked 96th out of 287 homes in Missouri. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 287 MO facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 36.5

Citations per inspection
4.6 Rank #108 / 287Citations per inspection — State benchmarkedThis home is ranked 108th out of 287 homes in Missouri. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 287 facilities with citation data. Lower is better.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 5.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 23 citations resulted from standard inspections; and 2 of 23 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Missouri average

Missouri average: 0.7


Serious health citations
0
100% better than Missouri average

Missouri average: 1

0 critical citations Missouri average: 0.7

0 serious citations Missouri average: 1

23 moderate citations Missouri average: 33.6

0 minor citations Missouri average: 1.2
Citations history (last 7 years)
Abuse/Neglect moderate citation Aug 16, 2024
Corrected

Environmental moderate citation Aug 16, 2024
Corrected

Infection Control moderate citation Aug 16, 2024
Corrected

Nutrition moderate citation Aug 16, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 179
Employees 158
Contractors 21
Staff to resident ratio 1.81 : 1
7% more staff per resident than Missouri average
Missouri average ratio: 1.69 : 1 Missouri average ratio: 1.69 : 1See full Missouri ranking
Avg staff/day 71
Average shift 7.9 hours
0% compared with Missouri average
Missouri average: 8.1 hours Missouri average shift: 8.1 hoursSee full Missouri ranking
Total staff hours (quarter) 51,308

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 18 RN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 23 LPN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 62 CNA Staff are full-time employees. No contractors work on this role. 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.4%

4,317 contractor hours this quarter

Speech Language Pathologist: 5 Physical Therapy Aide: 5 Qualified Social Worker: 4 Therapeutic Recreation Specialist: 2 Physical Therapy Assistant: 2 Occupational Therapy Aide: 1 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6206216,49992100%8.2
Physical Therapist370379,32092100%6.8
Licensed Practical Nurse230238,12292100%9.6
Medication Aide/Technician130135,83392100%8.7
Registered Nurse180184,81892100%8.1
Speech Language Pathologist0551,3018491%5.8
Physical Therapy Aide0559646975%5.3
Clinical Nurse Specialist1015716874%8.4
Qualified Social Worker0445326773%7.6
Administrator1014886166%8
Dental Services Staff1014595560%8.4
Respiratory Therapy Technician0114566571%7
Therapeutic Recreation Specialist0224445762%7.4
Mental Health Service Worker1014416773%6.6
Nurse Practitioner1014405560%8
Physical Therapy Assistant0223756368%5.9
Occupational Therapy Aide0111734751%3.7
Occupational Therapy Assistant0117267%12
62 Certified Nursing Assistant
% of Days 100%
37 Physical Therapist
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
18 Registered Nurse
% of Days 100%
5 Speech Language Pathologist
% of Days 91%
5 Physical Therapy Aide
% of Days 75%
1 Clinical Nurse Specialist
% of Days 74%
4 Qualified Social Worker
% of Days 73%
1 Administrator
% of Days 66%
1 Dental Services Staff
% of Days 60%
1 Respiratory Therapy Technician
% of Days 71%
2 Therapeutic Recreation Specialist
% of Days 62%
1 Mental Health Service Worker
% of Days 73%
1 Nurse Practitioner
% of Days 60%
2 Physical Therapy Assistant
% of Days 68%
1 Occupational Therapy Aide
% of Days 51%
1 Occupational Therapy Assistant
% of Days 7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.2
30% worse than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.4
15% worse than Missouri average

Missouri average: 19.5

Long-stay resident measures
Average Missouri avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.7%
In line with Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.2%
42% worse than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.2%
In line with Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.8%
19% worse than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.2%
16% better than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.8%
In line with Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 12.9%
133% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.5%
96% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.7%
70% better than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
17% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 86.6%
5% worse than Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.97
5% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.28
46% better than Missouri average

Missouri average: 2.35

Short-stay resident measures
Below average Missouri avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.9%
50% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
In line with Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
55% better than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 31.6%
25% worse than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.6%
28% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.1%
36% worse than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 64.3%
20% better than Missouri average

Missouri average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 50.0%
In line with Missouri average

Missouri average: 50.6%

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 99
Medicare
33
33.3% of residents
Medicaid
24
24.2% of residents
Private pay or other
42
42.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Privately-owned community
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$892.0K
Privately-owned community Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.6M Rank #49 / 292Revenue — State benchmarkedThis home is ranked 49th out of 292 homes in Missouri. Shows this facility's annual revenue compared to the Missouri average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$892.0K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$5.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #49 / 292Payroll — State benchmarkedThis home is ranked 49th out of 292 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.5M 47.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #203 / 292Payroll % — State benchmarkedThis home is ranked 203rd out of 292 homes in Missouri. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$12.7M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 220 / 260 sq. ft.

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
690 total

Coverage residents most often arrive under.

Medicare 33%
Private pay 63%
Medicaid 4%
Discharges
686 total

Coverage residents most often leave under.

Medicare 29%
Private pay 66%
Medicaid 4%

Living Spaces & Floor Plans for The Neighborhoods at Quail Creek

The Neighborhoods At Quail Creek Studio 1
The Neighborhoods At Quail Creek Studio 2

The Neighborhoods at Quail Creek Reviews

Jennifer Goforth
If I could give negative stars I would. While my Dad was fine there when he was able to change his own clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response: 1. Patient falling out of the bed. Response: mats on the floor. 2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him. 3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic. 4. Nurse not remembering what the last med was that was given. Response: changed the topic. 5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic. 6. Nurse to busy watching TV to do duties. Response: changed the topic.If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.

Places of interest near The Neighborhoods at Quail Creek

Address 6.6 miles from city center Info Estimated distance in miles from Springfield's city center to The Neighborhoods at Quail Creek's address, calculated via Google Maps. — 1.94 miles to nearest hospital (Cox Medical Center South)

Calculate Travel Distance to The Neighborhoods at Quail Creek

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Compare Nursing Homes around Springfield

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data

Wilson’s Creek Nursing &Amp; Rehab
NH
HC
MC
Springfield (Downtown Springfield)
172
Facility 172
MO AVG 97
Rank #33 / 454
74.4%
Facility 74.4%
MO AVG 66.6%
Rank #155 / 434
+12%
3.87
Facility 3.87
MO AVG 3.74
Rank #114 / 282
+46%+3%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
21
Facility 21
MO AVG 36.5
Rank #80 / 287
5.3
Facility 5.3
MO AVG 5.7
Rank #150 / 287
1130A+
94
Facility 94
MO AVG 45
Rank #5 / 563
Michael Huffman
$8.5M
Facility $8.5M
MO AVG $8.4M
Rank #99 / 292
$4.3M
Facility $4.3M
MO AVG $3.3M
Rank #95 / 292
50.8%
Facility 50.8%
MO AVG 45.6%
Rank #140 / 292
265161
Brookhaven Nursing &Amp; Rehab
NH
HC
Springfield (Downtown Springfield)
90
Facility 90
MO AVG 97
Rank #227 / 454
77.8%
Facility 77.8%
MO AVG 66.6%
Rank #136 / 434
+17%
4.79
Facility 4.79
MO AVG 3.74
Rank #37 / 282
-44%+28%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
36
Facility 36
MO AVG 36.5
Rank #176 / 287
6.0
Facility 6.0
MO AVG 5.7
Rank #182 / 287
-70A+
94
Facility 94
MO AVG 45
Rank #5 / 563
Adam Knapp
$4.8M
Facility $4.8M
MO AVG $8.4M
Rank #184 / 292
$2.8M
Facility $2.8M
MO AVG $3.3M
Rank #179 / 292
57.4%
Facility 57.4%
MO AVG 45.6%
Rank #136 / 292
265835
The Neighborhoods at Quail Creek
NH
HC
MC
NC
Springfield
120
Facility 120
MO AVG 97
Rank #89 / 454
82.5%
Facility 82.5%
MO AVG 66.6%
Rank #94 / 434
+24%
4.37
Facility 4.37
MO AVG 3.74
Rank #58 / 282
+31%+17%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
23
Facility 23
MO AVG 36.5
Rank #96 / 287
4.6
Facility 4.6
MO AVG 5.7
Rank #108 / 287
-94-
33
Facility 33
MO AVG 45
Rank #369 / 563
Eric Windham
$13.6M
Facility $13.6M
MO AVG $8.4M
Rank #49 / 292
$6.5M
Facility $6.5M
MO AVG $3.3M
Rank #49 / 292
47.7%
Facility 47.7%
MO AVG 45.6%
Rank #203 / 292
265799
James River Nursing and Rehabilitation
NH
MC
RC
Springfield (Downtown Springfield)
120
Facility 120
MO AVG 97
Rank #89 / 454
80.0%
Facility 80.0%
MO AVG 66.6%
Rank #115 / 434
+20%
3.74
Facility 3.74
MO AVG 3.74
Rank #144 / 282
-56%0%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
28
Facility 28
MO AVG 36.5
Rank #125 / 287
4.7
Facility 4.7
MO AVG 5.7
Rank #114 / 287
-94A+
94
Facility 94
MO AVG 45
Rank #5 / 563
Jrnrc Ops Inc
$9.7M
Facility $9.7M
MO AVG $8.4M
Rank #61 / 292
$4.9M
Facility $4.9M
MO AVG $3.3M
Rank #73 / 292
50.8%
Facility 50.8%
MO AVG 45.6%
Rank #235 / 292
265664
Springfield Villa
NH
HC
Springfield (Downtown Springfield)
146
Facility 146
MO AVG 97
Rank #62 / 454
84.2%
Facility 84.2%
MO AVG 66.6%
Rank #85 / 434
+26%
4.17
Facility 4.17
MO AVG 3.74
Rank #78 / 282
-70%+12%
$69.6k
Facility $69.6k
MO AVG $76.9k
Rank #244 / 289
36
Facility 36
MO AVG 36.5
Rank #176 / 287
3.3
Facility 3.3
MO AVG 5.7
Rank #34 / 287
3123A+
94
Facility 94
MO AVG 45
Rank #5 / 563
N & R Of Springfield Montclair, LLC
$6.8M
Facility $6.8M
MO AVG $8.4M
Rank #123 / 292
$4.0M
Facility $4.0M
MO AVG $3.3M
Rank #106 / 292
59.6%
Facility 59.6%
MO AVG 45.6%
Rank #94 / 292
265814

Financial Assistance for
Nursing Home in Missouri

The Neighborhoods at Quail Creek is located in Springfield, Missouri.
Here are the financial assistance programs available to residents in Missouri.

Get Financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled
General Missouri resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MO

Rural access prioritized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+
General Missouri resident, in approved facility.
Income Limits ~$1,215/month individual
Asset Limits $2,000 individual
MO

Supplements SSI; facility-based only.

Benefits
Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+
General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Caregiver must be family; small program size.

Benefits
Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled
General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Less intensive than waivers; statewide access.

Benefits
Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled
General Missouri resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MO

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age
General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual
Asset Limits Not assessed; need-based.
MO

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits
Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Missouri resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MO

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about The Neighborhoods at Quail Creek

Who is the owner of The Neighborhoods at Quail Creek?

The legal owner and operator of The Neighborhoods at Quail Creek is R H Montgomery Properties, Inc..

Is The Neighborhoods at Quail Creek in a walkable area?

The Neighborhoods at Quail Creek has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Neighborhoods at Quail Creek?

The Neighborhoods at Quail Creek's occupancy is 83%.

Who is the administrator of The Neighborhoods at Quail Creek?

Eric Windham is the administrator of The Neighborhoods at Quail Creek.

How many beds does The Neighborhoods at Quail Creek have?

The Neighborhoods at Quail Creek has 120 beds.

Are there photos of The Neighborhoods at Quail Creek?

Yes — there are 4 photos of The Neighborhoods at Quail Creek in the photo gallery on this page.

What is the address of The Neighborhoods at Quail Creek?

The Neighborhoods at Quail Creek is located at 1514 W Lark St, Springfield, MO 65810.

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