The Neighborhoods at Quail Creek

Q: Is The Neighborhoods at Quail Creek in a walkable area?

The Neighborhoods at Quail Creek has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the occupancy rate at The Neighborhoods at Quail Creek?

The Neighborhoods at Quail Creek's occupancy is 83%.

Q: Are pets allowed at The Neighborhoods at Quail Creek?

Yes, The Neighborhoods at Quail Creek allows residents to bring their pets.

Q: Does The Neighborhoods at Quail Creek operate as a for-profit or non-profit?

The Neighborhoods at Quail Creek is registered as a for-profit in MO.

Q: Who is the administrator of The Neighborhoods at Quail Creek?

Eric Windham is the administrator of The Neighborhoods at Quail Creek.

Q: How many beds does The Neighborhoods at Quail Creek have?

The Neighborhoods at Quail Creek has 120 beds.

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Springfield, MO

CMS overall rating

1514 W Lark St, Springfield, MO 65810 View map

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The Neighborhoods at Quail Creek accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

The Neighborhoods at Quail Creek accepts Medicare, Medicaid, and private pay.

Overview of The Neighborhoods at Quail Creek

The Neighborhoods at Quail Creek offer a range of living options such as rehabilitation, skilled nursing, hospice care, and home health care– all provided with comprehensive services and professional staff. The staff ensures that their residents can live freely despite their needed assistance; they want their residents to make the most out of their experience at the senior home. Expect The Neighborhoods to be a professional yet pleasant nursing home that is proud to welcome and treat everyone like family.

A range of services and programs are offered at The Neighborhoods, such as community dining, health, and wellness activities, and an on-site pharmacy created by Americare Senior Living.

Facility Direct Line (417) 889-1275

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Missouri state averages

Total nursing care / resident

4h 22m per day

This facility Missouri avg (3h 44m per day)

vs Missouri avg

+17%

0 of 6 metrics below state avg

Standout metric Weekend RN is +64% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	40m per day	▲ 44% State avg: 28m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	56m per day	▲ 37% State avg: 41m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 35m per day	▲ 11% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 42m per day	▲ 22% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▲ 58% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	33m per day	▲ 64% State avg: 20m per day · National avg: 29m per day

Capacity and availability

47 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 33 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

83%

Higher than the Missouri average: 66.6%

Occupied beds

99 / 120

Average occupied beds in Missouri homes 72 beds

Facility TypeSkilled Nursing Facility

CountyGreene

The Neighborhoods at Quail Creek is legally operated by R H Montgomery Properties, Inc., and administered by Eric Windham.

Corporate EntityRH MONTGOMERY PROPERTIES, INC

Since 2018 · 8 years of data 78 deficiencies 23 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average

Overall vs. MO average

Latest Inspection August 16, 2024 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	MO Average	vs. MO Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	78	35	This facility has 123% more total deficiencies than a typical Missouri nursing home (78 vs. MO avg 35).↑ 123% worse
Deficiencies per year Average deficiencies per year since 2018.	9.8	4.4	This facility has 123% more deficiencies per year than a typical Missouri nursing home (9.8 vs. MO avg 4.4).↑ 123% worse
Deficiencies per inspection Average deficiencies per inspection.	3.4	2.9	This facility has 17% more deficiencies per inspection than a typical Missouri nursing home (3.4 vs. MO avg 2.9).↑ 17% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	23	12	This facility has had 92% more total inspections than the Missouri average (23 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 92% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

August 16, 2024 routine inspection found 8 deficiencies including medication storage errors, infection control lapses, unsafe hot water temperatures, and poor kitchen sanitation.
May 14, 2024 complaint investigation found failure to timely report suspected abuse, but the allegation was unsubstantiated due to resident hallucinations.
April 18, 2024 complaint investigation led to termination of CNA who misappropriated $2,000 from a resident and resulted in staff training and monitoring.

Show Inspection Reports

Inspections since 2019

Total health inspections 5

Missouri average 6.6

Last Health inspection on Aug 2024

Total health citations

Missouri average 36.5

Citations per inspection

4.6

Missouri average 5.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 23 citations resulted from standard inspections; and 2 of 23 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than Missouri average

Missouri average: 0.7

Serious health citations

100% better than Missouri average

Missouri average: 1

0 critical citations Missouri average: 0.7

0 serious citations Missouri average: 1

23 moderate citations Missouri average: 33.6

0 minor citations Missouri average: 1.2

Citations history (last 7 years)

Abuse/Neglect moderate citation Aug 16, 2024

Corrected

Environmental moderate citation Aug 16, 2024

Corrected

Infection Control moderate citation Aug 16, 2024

Corrected

Nutrition moderate citation Aug 16, 2024

Corrected

Total staff 179

Employees 158

Contractors 21

Staff to resident ratio 1.81 : 1

7% more staff per resident than Missouri average

Avg staff/day 71

Average shift 7.9 hours

0% compared with Missouri average

Total staff hours (quarter) 51,308

Nursing staff breakdown

8.1 hours

9.6 hours

8.2 hours

Contractor staffing

4,317 contractor hours this quarter

Speech Language Pathologist: 5 Physical Therapy Aide: 5 Qualified Social Worker: 4 Therapeutic Recreation Specialist: 2 Physical Therapy Assistant: 2 Occupational Therapy Aide: 1 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	62	0	62	16,499	92	100%	8.2
Physical Therapist	37	0	37	9,320	92	100%	6.8
Licensed Practical Nurse	23	0	23	8,122	92	100%	9.6
Medication Aide/Technician	13	0	13	5,833	92	100%	8.7
Registered Nurse	18	0	18	4,818	92	100%	8.1
Speech Language Pathologist	0	5	5	1,301	84	91%	5.8
Physical Therapy Aide	0	5	5	964	69	75%	5.3
Clinical Nurse Specialist	1	0	1	571	68	74%	8.4
Qualified Social Worker	0	4	4	532	67	73%	7.6
Administrator	1	0	1	488	61	66%	8
Dental Services Staff	1	0	1	459	55	60%	8.4
Respiratory Therapy Technician	0	1	1	456	65	71%	7
Therapeutic Recreation Specialist	0	2	2	444	57	62%	7.4
Mental Health Service Worker	1	0	1	441	67	73%	6.6
Nurse Practitioner	1	0	1	440	55	60%	8
Physical Therapy Assistant	0	2	2	375	63	68%	5.9
Occupational Therapy Aide	0	1	1	173	47	51%	3.7
Occupational Therapy Assistant	0	1	1	72	6	7%	12

62 Certified Nursing Assistant

% of Days 100%

37 Physical Therapist

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

13 Medication Aide/Technician

% of Days 100%

18 Registered Nurse

% of Days 100%

5 Speech Language Pathologist

% of Days 91%

5 Physical Therapy Aide

% of Days 75%

1 Clinical Nurse Specialist

% of Days 74%

4 Qualified Social Worker

% of Days 73%

1 Administrator

% of Days 66%

1 Dental Services Staff

% of Days 60%

1 Respiratory Therapy Technician

% of Days 71%

2 Therapeutic Recreation Specialist

% of Days 62%

1 Mental Health Service Worker

% of Days 73%

1 Nurse Practitioner

% of Days 60%

2 Physical Therapy Assistant

% of Days 68%

1 Occupational Therapy Aide

% of Days 51%

1 Occupational Therapy Assistant

% of Days 7%

View All Staffing Data in Springfield

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.2

30% worse than Missouri average

Missouri average: 10.9

Functional decline score 22.4

15% worse than Missouri average

Missouri average: 19.5

Long-stay resident measures

Average Missouri avg: 2.7

Need for Help with Daily Activities Increased 19.7%

In line with Missouri average

Missouri average: 19.8%

Walking Ability Worsened 29.2%

42% worse than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence 18.2%

In line with Missouri average

Missouri average: 18.1%

Falls with Major Injury 4.8%

19% worse than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers 4.2%

16% better than Missouri average

Missouri average: 5.0%

Urinary Tract Infection 2.8%

In line with Missouri average

Missouri average: 2.7%

Lost Too Much Weight 12.9%

133% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms 0.5%

96% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use 6.7%

70% better than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine 100.0%

17% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine 86.6%

5% worse than Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days 1.97

5% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days 1.28

46% better than Missouri average

Missouri average: 2.35

Short-stay resident measures

Below average Missouri avg: 2.1

Pneumococcal Vaccine 99.9%

50% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase 2.3%

In line with Missouri average

Missouri average: 2.2%

Influenza Vaccine 98.1%

55% better than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay 31.6%

25% worse than Missouri average

Missouri average: 25.3%

Emergency department visits 9.6%

28% better than Missouri average

Missouri average: 13.4%

Falls with major injury 1.1%

36% worse than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge 64.3%

20% better than Missouri average

Missouri average: 53.7%

Successful return to home or community 50.0%

In line with Missouri average

Missouri average: 50.6%

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Total residents 99

Medicare

33.3% of residents

Medicaid

24.2% of residents

Private pay or other

42.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Neighborhoods at Quail Creek from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 86.6% ↑ 7.8pp vs 2022

Net Patient Income $892.0K ↑ ~$876.7K vs 2022

Payroll Costs $6.5M ↑ ~$641.5K vs 2022

Operating Margin 6.6% ↑ 6.5pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	81.9%	81.4%	79.9%	80.5%	81.9%	80.8%	82.1%	69.5%	78.1%	74.8%	78.5%	78.8%	86.6%
Beds	102	102	102	102	102	102	102	102	102	102	102	102	102
Net Income	$1,998,529	$1,425,248	$1,442,347	$1,282,346	$1,469,546	$1,051,330	$1,766,385	$269,196	$738,508	$1,397,834	$1,190,996	$331,450	$897,531
Gross Revenue	$10,380,444	$10,650,731	$10,220,908	$10,242,280	$10,712,146	$11,179,032	$11,987,701	$11,309,643	$12,788,673	$12,166,767	$12,456,349	$12,583,550	$13,566,633
Operating Expenses	$8,396,094	$9,227,036	$8,821,695	$8,962,081	$9,244,131	$10,132,734	$10,223,097	$11,033,931	$12,052,115	$11,699,237	$11,562,254	$12,568,321	$12,674,666
Net Patient Income	$1,984,350	$1,423,695	$1,399,213	$1,280,199	$1,468,015	$1,046,298	$1,764,604	$275,712	$736,558	$467,530	$894,095	$15,229	$891,967
Net Patient Revenue	$10,380,444	$10,650,731	$10,220,908	$10,242,280	$10,712,146	$11,179,032	$11,987,701	$11,309,643	$12,788,673	$12,166,767	$12,456,349	$12,583,550	$13,566,633
Payroll Costs	$4,042,004	$4,149,333	$4,209,048	$4,298,984	$4,274,458	$4,567,600	$4,749,379	$4,801,184	$5,009,795	$5,135,931	$5,441,993	$5,833,884	$6,475,396
Operating Margin %	19.1%	13.4%	13.7%	12.5%	13.7%	9.4%	14.7%	2.4%	5.8%	3.8%	7.2%	0.1%	6.6%
Medicare %	39.7%	42.2%	42.7%	37.2%	30.0%	27.6%	31.0%	31.4%	27.7%	30.4%	24.3%	25.0%	20.0%
Medicaid %	7.2%	5.5%	6.7%	6.5%	8.7%	3.2%	1.2%	0.0%	0.0%	0.0%	0.0%	0.2%	14.4%
Private %	53.1%	52.2%	50.6%	56.2%	61.3%	69.2%	67.8%	68.6%	72.3%	69.6%	75.7%	74.7%	65.6%
Net Patient Revenue/Day	$340	$351	$343	$342	$351	$371	$392	$437	$440	$436	$426	$429	$421
Cost/Day	$275	$304	$296	$299	$303	$336	$334	$426	$415	$419	$396	$429	$393
Avg Length of Stay	63.4 days	55.2 days	55.7 days	53.7 days	47.7 days	44.3 days	41.6 days	32.8 days	37.5 days	50.3 days	43.4 days	40.7 days	47.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$13.6M

Net patient income

$892.0K

For-profit Operated by a single business entity.

Net patient revenue

$13.6M

Net patient income

$892.0K

Other income

$5.6K

Payroll costs

$6.5M 47.7% of net patient revenue

Other operating costs

$6.2M

Total costs

$12.7M

What does this home offer?

Pets Allowed

Room Sizes: 220 / 260 sq. ft.

Housing Options: Studio

Building Type: Single-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 33%

Private pay 63%

Medicaid 4%

Coverage residents most often leave under.

Medicare 29%

Private pay 66%

Medicaid 4%

Living Spaces & Floor Plans for The Neighborhoods at Quail Creek

Studio

Reviews (1)

The Neighborhoods at Quail Creek Reviews

Jennifer Goforth

If I could give negative stars I would. While my Dad was fine there when he was able to change his own clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response: 1. Patient falling out of the bed. Response: mats on the floor. 2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him. 3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic. 4. Nurse not remembering what the last med was that was given. Response: changed the topic. 5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic. 6. Nurse to busy watching TV to do duties. Response: changed the topic.If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.

5.2 miles from city center Estimated distance in miles from Springfield's city center to The Neighborhoods at Quail Creek's address, calculated via Google Maps. — 1.94 miles to nearest hospital (Cox Medical Center South)

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The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

CMS & MO Dept. of Health data


Wilson’s Creek Nursing &Amp; Rehab	NH HOS MC SNF	Vernon Springfield (Downtown Springfield)	172 Facility 172 MO AVG 96 Rank #32 / 452	74.4% Facility 74.4% MO AVG 65.1 Rank #148 / 420	+14%	3.87 Facility 3.87 MO AVG 3.74 Rank #112 / 280	+46%	+3%	$0 Facility $0 MO AVG $76.9k Rank #1 / 286	21 Facility 21 MO AVG 36.5 Rank #79 / 284	5.3 Facility 5.3 MO AVG 5.7 Rank #149 / 284	1	128	A+	94 Facility 94 MO AVG 45 Rank #5 / 563	Michael Huffman	$8.5MFiscal year ending 12/2023 Facility $8.5MFiscal year ending 12/2023 MO AVG $8.4M Rank #99 / 290	$4.3MFiscal year ending 12/2023 Facility $4.3MFiscal year ending 12/2023 MO AVG $3.3M Rank #97 / 290	50.8%Fiscal year ending 12/2023 Facility 50.8%Fiscal year ending 12/2023 MO AVG 45.6% Rank #143 / 290	265161
Springfield Rehabilitation & Health Care Center	NH	Springfield (Mark Twain)	146 Facility 146 MO AVG 96 Rank #61 / 452	82.9% Facility 82.9% MO AVG 65.1 Rank #86 / 420	+27%	3.68 Facility 3.68 MO AVG 3.74 Rank #142 / 280	+112%	-2%	$0 Facility $0 MO AVG $76.9k Rank #1 / 286	34 Facility 34 MO AVG 36.5 Rank #162 / 284	3.8 Facility 3.8 MO AVG 5.7 Rank #66 / 284	-	121	-	29 Facility 29 MO AVG 45 Rank #396 / 563	Troy Lacey	$11.8MFiscal year ending 12/2023 Facility $11.8MFiscal year ending 12/2023 MO AVG $8.4M Rank #47 / 290	$6.0MFiscal year ending 12/2023 Facility $6.0MFiscal year ending 12/2023 MO AVG $3.3M Rank #32 / 290	50.5%Fiscal year ending 12/2023 Facility 50.5%Fiscal year ending 12/2023 MO AVG 45.6% Rank #141 / 290	265157
The Maples Health & Rehabilitation	NH MC RC SNF	Springfield (West Sunset Street)	120 Facility 120 MO AVG 96 Rank #88 / 452	74.2% Facility 74.2% MO AVG 65.1 Rank #152 / 420	+14%	3.73 Facility 3.73 MO AVG 3.74 Rank #142 / 280	-4%	0%	$0 Facility $0 MO AVG $76.9k Rank #1 / 286	23 Facility 23 MO AVG 36.5 Rank #95 / 284	3.3 Facility 3.3 MO AVG 5.7 Rank #33 / 284	1	89	-	55 Facility 55 MO AVG 45 Rank #189 / 563	Marcelo Mantala	$10.3MFiscal year ending 12/2023 Facility $10.3MFiscal year ending 12/2023 MO AVG $8.4M Rank #44 / 290	$4.6MFiscal year ending 12/2023 Facility $4.6MFiscal year ending 12/2023 MO AVG $3.3M Rank #78 / 290	44.3%Fiscal year ending 12/2023 Facility 44.3%Fiscal year ending 12/2023 MO AVG 45.6% Rank #274 / 290	265559
The Neighborhoods at Quail Creek	NH HOS MC SNF	Springfield	120 Facility 120 MO AVG 96 Rank #88 / 452	82.5% Facility 82.5% MO AVG 65.1 Rank #90 / 420	+27%	4.37 Facility 4.37 MO AVG 3.74 Rank #56 / 280	+31%	+17%	$0 Facility $0 MO AVG $76.9k Rank #1 / 286	23 Facility 23 MO AVG 36.5 Rank #95 / 284	4.6 Facility 4.6 MO AVG 5.7 Rank #107 / 284	-	99	-	33 Facility 33 MO AVG 45 Rank #369 / 563	Eric Windham	$13.6MFiscal year ending 12/2023 Facility $13.6MFiscal year ending 12/2023 MO AVG $8.4M Rank #48 / 290	$6.5MFiscal year ending 12/2023 Facility $6.5MFiscal year ending 12/2023 MO AVG $3.3M Rank #47 / 290	47.7%Fiscal year ending 12/2023 Facility 47.7%Fiscal year ending 12/2023 MO AVG 45.6% Rank #205 / 290	265799
Birch Pointe Health and Rehabilitation	NH MC RC SNF	Springfield	120 Facility 120 MO AVG 96 Rank #88 / 452	91.7% Facility 91.7% MO AVG 65.1 Rank #28 / 420	+41%	3.51 Facility 3.51 MO AVG 3.74 Rank #169 / 280	+20%	-6%	$0 Facility $0 MO AVG $76.9k Rank #1 / 286	32 Facility 32 MO AVG 36.5 Rank #153 / 284	4.0 Facility 4.0 MO AVG 5.7 Rank #76 / 284	1	110	A+	46 Facility 46 MO AVG 45 Rank #283 / 563	Clinton Lowe	$10.2MFiscal year ending 12/2023 Facility $10.2MFiscal year ending 12/2023 MO AVG $8.4M Rank #54 / 290	$5.2MFiscal year ending 12/2023 Facility $5.2MFiscal year ending 12/2023 MO AVG $3.3M Rank #68 / 290	51.2%Fiscal year ending 12/2023 Facility 51.2%Fiscal year ending 12/2023 MO AVG 45.6% Rank #234 / 290	265865

Nursing Home Explorer

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled

General Missouri resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural access prioritized.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+

General Missouri resident, in approved facility.

Income Limits ~$1,215/month individual

Asset Limits $2,000 individual

Supplements SSI; facility-based only.

Benefits

Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+

General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

Benefits

Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled

General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Benefits

Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled

General Missouri resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —

General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual

Asset Limits Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits

Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Who is the owner of The Neighborhoods at Quail Creek?

The Neighborhoods at Quail Creek is legally operated by R H Montgomery Properties, Inc., and administered by Eric Windham.

Is The Neighborhoods at Quail Creek in a walkable area?

The Neighborhoods at Quail Creek has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Neighborhoods at Quail Creek?

The Neighborhoods at Quail Creek's occupancy is 83%.

Are pets allowed at The Neighborhoods at Quail Creek?

Yes, The Neighborhoods at Quail Creek allows residents to bring their pets.

Does The Neighborhoods at Quail Creek operate as a for-profit or non-profit?

The Neighborhoods at Quail Creek is registered as a for-profit in MO.

Who is the administrator of The Neighborhoods at Quail Creek?

Eric Windham is the administrator of The Neighborhoods at Quail Creek.

How many beds does The Neighborhoods at Quail Creek have?

The Neighborhoods at Quail Creek has 120 beds.

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The Neighborhoods at Quail Creek

Overview of The Neighborhoods at Quail Creek

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact The Neighborhoods at Quail Creek

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

62 Certified Nursing Assistant

37 Physical Therapist

23 Licensed Practical Nurse

13 Medication Aide/Technician

18 Registered Nurse

5 Speech Language Pathologist

5 Physical Therapy Aide

1 Clinical Nurse Specialist

4 Qualified Social Worker

1 Administrator

1 Dental Services Staff

1 Respiratory Therapy Technician

2 Therapeutic Recreation Specialist

1 Mental Health Service Worker

1 Nurse Practitioner

2 Physical Therapy Assistant

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Nurse Aide Training

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

Living Spaces & Floor Plans for The Neighborhoods at Quail Creek

Studio

Studio

Places of interest near The Neighborhoods at Quail Creek

Calculate Travel Distance to The Neighborhoods at Quail Creek

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Financial Assistance for Nursing Home in Missouri

Aged and Disabled Waiver

Missouri Supplemental Nursing Care (SNC)

Structured Family Caregiving Waiver (SFCW)

MO HealthNet Aged, Blind, and Disabled (ABD)

Financial Assistance for
Nursing Home in Missouri