Arizona average 6.3
Last Health inspection on Jun 2025

We arrange tours, appointments, and even moving support so you don’t have to
An upscale senior living community in Phoenix, The Palazzo provides services for independent living, assisted living, memory care, and skilled nursing residents. The skilled nursing department of the senior living home keeps an open mind in the community, ensuring the highest level of support for the residents. The Palazzo understands the importance of meaningful relationships and the importance of family, which is why it highly practices a resident-centered approach to holistic wellness for seniors; where building new friendships and staying close to family is one of the top priorities of the management.
The upscale nursing homes provide state-of-the-art facilities that cater to short-term or long-term residents; they also are guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. The Palazzo boasts a team of in-house medical experts and rehabilitation specialists ready to assist and accommodate any necessary needs that may arise.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
18% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
The Palazzo is administrated by CHARLES B KERBY.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
3 complaint inspections
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
The most recent inspection on October 16, 2025, found no deficiencies during the complaint investigation. Earlier inspections also showed no deficiencies, including complaint investigations and reviews related to capacity changes and ownership. Inspectors did not cite any issues related to resident care, safety, or documentation in these reports. Complaint investigations were consistently unsubstantiated, with no enforcement actions or fines listed in the available reports. This pattern indicates stable compliance with regulatory requirements over time.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
8.2 miles from city center — 3.43 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)
6250 N 19th Ave, Phoenix, AZ 85015
Add your location
Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 9.2 | No |
| Licensed Practical Nurse | 22 | 10.3 | No |
| Certified Nursing Assistant | 43 | 8.5 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 10,812 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 22 | 0 | 22 | 5,460 | 91 | 100% | 10.3 |
| Registered Nurse | 6 | 0 | 6 | 1,368 | 83 | 91% | 9.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,318 | 89 | 98% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 1,045 | 67 | 74% | 8.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 779 | 74 | 81% | 6 |
| Physical Therapy Assistant | 3 | 0 | 3 | 627 | 85 | 93% | 5.5 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 500 | 56 | 62% | 8.9 |
| Qualified Social Worker | 1 | 0 | 1 | 273 | 52 | 57% | 5.3 |
| Speech Language Pathologist | 2 | 0 | 2 | 73 | 10 | 11% | 7.3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 24 | 3 | 3% | 8 |
Arizona average 6.3
Last Health inspection on Jun 2025
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 30 citations resulted from standard inspections; 5 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for The Palazzo based on CMS SNF Cost Reports.
Loading trend charts...
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
We'll send you a PDF version of the touring checklist.
