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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nestled in the heart of Honolulu, Hawaii, The Plaza At Kaneohe is an assisted living community that offers seniors a rental apartment in a senior community that offers three delicious restaurant-style meals daily, housekeeping & linen services, activities, and scheduled transportation. The licensed nursing staff is available 24 hours per day to provide assistance with bathing, dressing, medication management, incontinence care, and much, much more.
Situated in the heart of Honolulu, Hawaii, The Plaza At Kaneohe is a welcoming assisted living community designed to cater to the unique needs of seniors. Residents can enjoy the convenience of assisted living apartments within a senior community that offers three restaurant-style meals daily, housekeeping and linen services, engaging activities, and scheduled transportation. Their licensed nursing staff is available around the clock, providing personalized assistance with bathing, dressing, medication management, incontinence care, and various other needs. At The Plaza At Kaneohe, residents can rest assured knowing that their well-being is a top priority.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 23rd out of 32 homes in Hawaii for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 5h 27m per day | ▲ 233% State avg: 1h 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 18m per day | ▼ 10% State avg: 20m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 4h 36m per day | ▲ 72% State avg: 2h 41m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 9h 36m per day | ▲ 134% State avg: 4h 6m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 95% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 4h 45m per day | ▲ 285% State avg: 1h 14m per day · National avg: 29m per day |
Higher than the Hawaii average: 74.2%In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Hawaii state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | HI Average | vs. HI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 57 | 25 | This facility has 128% more total deficiencies than a typical Hawaii nursing home (57 vs. HI avg 25).↑ 128% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 14.3 | 6.3 | This facility has 127% more deficiencies per year than a typical Hawaii nursing home (14.3 vs. HI avg 6.3).↑ 127% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Hawaii average 4.4
Last Health inspection on Sep 2025
Hawaii average 35.5
Hawaii average 8.23
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 25 citations resulted from standard inspections; and 6 of 25 resulted from complaint investigations.
900% worse than Hawaii averageHawaii average: 0.1
100% better than Hawaii averageHawaii average: 1
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
233% more staff per resident than Hawaii average
29% better than Hawaii average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
53 total: 52 full-time employees and 1 contractor.
53
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.9 hoursAssists with medical care and medications.
All 5 LPN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursHelps with daily care and mobility.
All 44 CNA Staff are full-time employees. No contractors work on this role.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
587 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Registered Nurse | 52 | 1 | 53 | 14,539 | 92 | 100% | 10.9 |
| Certified Nursing Assistant | 44 | 0 | 44 | 13,923 | 92 | 100% | 10.6 |
| Qualified Activities Professional | 25 | 0 | 25 | 6,053 | 92 | 100% | 11 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,934 | 86 | 93% | 10.7 |
| Other Dietary Services Staff | 11 | 0 | 11 | 1,097 | 92 | 100% | 4.2 |
| Licensed Practical Nurse | 5 | 0 | 5 | 950 | 64 | 70% | 10.7 |
| Medical Director | 1 | 1 | 2 | 548 | 67 | 73% | 7.6 |
| Dietitian | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Nurse Aide in Training | 7 | 0 | 7 | 395 | 23 | 25% | 10.9 |
| Feeding Assistant | 1 | 0 | 1 | 384 | 48 | 52% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 11 | 12% | 2.6 |
| Physical Therapy Assistant | 0 | 2 | 2 | 22 | 8 | 9% | 2.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 16 | 5 | 5% | 3.1 |
| Qualified Social Worker | 0 | 1 | 1 | 5 | 3 | 3% | 1.8 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
63% lower than Hawaii averageHawaii average: $38K
34% fewer fines than Hawaii averageHawaii average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Hawaii averageHawaii average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 18, 2025 · $14K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 18, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
77% better than Hawaii averageHawaii average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
3.4
83% better than Hawaii averageHawaii average: 20.0
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.4%
81% better than Hawaii averageHawaii average: 18.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Hawaii averageHawaii average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
0.6%
84% better than Hawaii averageHawaii average: 3.6%
Percent of long-stay residents with a urinary tract infection
0.8%
65% better than Hawaii averageHawaii average: 2.4%
Percent of long-stay residents who lose too much weight
6.6%
39% worse than Hawaii averageHawaii average: 4.7%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Hawaii averageHawaii average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than Hawaii averageHawaii average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
In line with Hawaii averageHawaii average: 96.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
In line with Hawaii averageHawaii average: 95.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
21.7%
74% worse than Hawaii averageHawaii average: 83.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
13% of new residents, often for short stays.
88% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
30Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Plaza at Kaneohe based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #19 / 28Payroll — State benchmarkedThis home is ranked 19th out of 28 homes in Hawaii. Shows total annual staff payroll benchmarked to the Hawaii average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Studio / 1 Bed / Suite
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Most residents stay for extended periods and receive ongoing daily care.
5.8 miles from city center
Estimated distance in miles from Kaneohe's city center to The Plaza at Kaneohe's address, calculated via Google Maps.
— 4.19 miles to nearest hospital (Adventist Health Castle)
Add your location
The Plaza at Kaneohe is located in Kaneohe, Hawaii.
Here are the financial assistance programs available to residents in Hawaii.
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
| Hale Ku’ike Bayside |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kaneohe | 28
Facility
28
HI AVG
43
Rank
#39 / 87 | - | - | 5.51
Facility
5.51
HI AVG
4.20
Rank
#2 / 32 | +13% | +31% | $0
Facility
$0
HI AVG
$43.4k
Rank
#24 / 33 | 15
Facility
15
HI AVG
35.5
Rank
#2 / 33 | 3.8
Facility
3.8
HI AVG
8.2
Rank
#2 / 33 | 1 | 58 | - |
36
Facility
36
HI AVG
49
Rank
#111 / 178 | Scott Gardiner | - | - | - | 125032 | ||||
| The Plaza at Kaneohe |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Kaneohe | 33
Facility
33
HI AVG
43
Rank
#35 / 87 |
100.0%
Facility
100.0%
HI AVG
74.2%
Rank
#22 / 27 | +35% | 3.63
Facility
3.63
HI AVG
4.20
Rank
#23 / 32 | +56% | -14% | $14.1k
Facility
$14.1k
HI AVG
$43.4k
Rank
#20 / 33 | 25
Facility
25
HI AVG
35.5
Rank
#11 / 33 | 5.0
Facility
5.0
HI AVG
8.2
Rank
#5 / 33 | 1 | 33 | A+ |
78
Facility
78
HI AVG
49
Rank
#33 / 178 | Randall Ito | $15.0M
Facility
$15.0M
HI AVG
$20.8M
Rank
#16 / 28 | $6.4M
Facility
$6.4M
HI AVG
$7.1M
Rank
#19 / 28 | 42.8%
Facility
42.8%
HI AVG
38.9%
Rank
#16 / 28 | 125057 |
The Plaza at Kaneohe has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to HI state health department records, The Plaza at Kaneohe's license number is 23-ALF.
According to HI state health department records, The Plaza at Kaneohe's license expires on July 31, 2027.
The Plaza at Kaneohe's occupancy is 92%.
Yes — there are 5 photos of The Plaza at Kaneohe in the photo gallery on this page.
(808) 234-8999 will put you in contact with the team at The Plaza at Kaneohe.
Yes — The Plaza at Kaneohe is a CMS-certified provider of Medicare and Medicaid.
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